Error message while trying to connect to provider

Hi all
             I am getting the above said error in the UWL Can you please help me with it as to why I am getting the error.?

Hello,
What version are we talking about here including patch level?  Have you tried to stop and start the UWL service?
Beth Maben
EP - Senior Support Consultant
AGS Primary Support, Business Suite & Technology
Please see the UWL Wiki @
https://www.sdn.sap.com/irj/scn/wiki?path=/display/bpx/uwl+faq  ***

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