Error Message while trying to open media manager

When I try to open the media manager on the Blackberry Desktop Manager for my Storm, a window opens with the following:
Microsoft Visual C++ Runtime Library
Runtime Error
c:\programfiles\roxio\mediamanager9\mediamanager.exe
This application has requested the Runtime to terminate in an unusual way.
Please contact the application's support team for more information.
When I click OK, another window opens up with:
c:\programfiles\roxio\mediamanager9\mediamanager.exe
R6025
-pure virtual function call
Does anyone know what is happening here?
Thanks.

you need a microsd card and not a sd card. the microsd card is 1/4 size of the SDcard.
after the memory card has been formatted, you can then move the pictures from the internal memory of the Blackberry to the memory card.
And then with a card reader or the blackberry, access your memory card with Windows Explorer.
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