Error message with msi download

I am unable to reinstall my HP Officejet Pro 8610 software. I get an error report. I have tried the Troubleshooting HP Installation Failure MSI, but that is not working. 
I had the same problem with other software that I need to download to run another new piece of hardware that I have connected to my network. The Microsoft Answer Desk did a work around, but it obviously was not a real solution. Can someone give me advice as to where I should turn next?

Hello there @PJZ, I hope you are well 
I read about the MSI error you are facing when reinstalling your Officejet 8610 and would like to share my own suggestion with you.
Try the steps from this guide. If you try all of the steps and are still having troubles, send me a screen shot of the error report and let me know which operating system you're running.
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
Best wishes to you
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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