Error message with ThinkVantage System Update

When I run system update I am getting this message:
"An error was detected with the package catalog for your system on the System update Server. Please contact the Support Center."
My system is the E420s.
brassie

brassie,
This seems to be a common problem and has to do with the servers the updates are on, the thread here: System Update fails with "An error was detected with the package catalog for your system...
A few solutions are offered, sometimes the web server needs to be reset and sometimes an uninstall/reinstall of System Update does the trick.
Not sure the root cause of this issue, it seems to be something that the Lenovo folks are working on still.
Best Regards,
Ed
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1. Version 6.0.5717.35 is for the ThinkVantage Toolbox and the version I have installed now is 6.0.5802.25. Is there a way to use Toolbox to do a System Update?
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Severe    2011-06-26 , 10:21:12
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The ThinkVantage System Update 3.14 page says:
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I have a T61p with XP Pro. I am not able to get any system updates for my machine through ThinkVantage System Update. It says "An error occured while gathering user information." and then it fails. I have no idea why it would say that. Any ideas?
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this might have multiple reasons, why this error is present. Here are only few, that I can think of:
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ThinkVantage System Update - "There are no applicable packages found for your system"

QuestionWhen running TVSU, I am getting a system notification of "There are no applicable packages found for your system"
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There are a few comments here that have come in over 3 years...
1) Please update to the latest version of TVSU appropriate for your version of operating system. TVSU should update itself, but please check the reported version when TVSU starts up against the most recent version available to download on support.lenovo.com. Uninstall, download the newer version, and re-install if it does not auto update and you have confirmed a newer version.
2) From time to time, there are issues with the TVSU catalog and updates may not be reported as available for a specific system. Lenovo software teams do their best to ensure the update catalog is current for all supported models, but in the event that you find no updates for your system and believe this is in error, please manually check several of the principle driver versions in device manager and compare with the versions available for manual download on the support site for your model. If later versions of drivers and BIOS are available on the support site, but not made available through TVSU, then use this feedback link to notify the e-support team so they may investigate.
http://support.lenovo.com/us/en/websitefeedback
3) If you have recently changed the system board in your system, or service has changed the board, and TVSU can no longer find updates, or reports an error detecting your system, please reboot and press F1 to enter BIOS. (Note, you may need to shut and restart to enter BIOS). In BIOS, check that the system model type and serial number are correctly displayed. These should match the type and serial numbers on the sticker on the bottom of your system. TVSU identifies correct updates by checking these values in BIOS. When a system board is replaced, there is a service proceedure to update the type and serial number values in BIOS to match that of the new system. If these are shown as blank, this was not performed, and is the reason TVSU is not detecting updates. Please contact Lenovo service if this is the case.

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