Error message with trial version adobe premier elements

I just downloaded trial version of adobe premier elements 12....
First use, when I try to open on first screen a new file option, the following message appear..." driver uncompatible, please check and update it..."
I never had before message like this on any other software, and after checking, all drivers seems to be updated and OK...
The version downloaded is for 64 bits, so compatible with my computer...
Please advise
Thanks
JL

jltheillier
I am assuming that your Premiere Elements 12 tryout is running on Windows 7 or 8 64 bit computer.
As per SG FAQ, please first verify that your video card driver is up to date according to the web site of the manufacturer of the video card.
But, I would ask you and SG to beware of his directions to the BadDrivers.txt file for Premiere Elements 12 on Windows 7 and 8 64 bit.
Deleting that file has saved many whose video card driver was up to date and the error message persisted. But, he has not updated that FAQ for the Premiere Elements 12 location for that BadDrivers.txt file.
Now about the location...for versions earlier than 12, the location was (demo'd for 11)
Local Disc C
Program Data
Adobe
Premiere Elements
11.0
and in the 11 Folder was the BadDrivers.txt file that you deleted.
But for version 12, it seems to be
Local Disc C
Program Data
Adobe
Premiere Elements
and in the Premiere Elements Folder is the BadDrivers.txt file you delete. It is there as a single file among some folders (in my case, all the other versions of Premiere Elements that I have installed on this same Windows 7 64 bit computer)..
Please let us know the outcome.
Thanks.
ATR

Similar Messages

Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down.

I have Adobe Premier Elements 7. When I launch the application then try to begin using it an error is presented which advises Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down. We will attempt to save your current project. When I click OK the program shuts down. I have tried fixes I have found on the Forum. I have also uninstalled and reinstalled the program.

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Question on Trial version of Premier Elements 12

This is my first effort at creating a video with this new program. I have several questions but, we'll do one at a time.   First ... When I create a transition a "banner" shows up on the screen saying "created by premier 12 trial version. Is that going to be there on the "finished product ? It's very annoying and, blocks everything.     Second .... When I looked thru the photos I ADDED some captions to the bottom of the photos. However, the TEXT doesn't show up when creating a movie. What am I doing wrong ?

Prof.    I am trying multiple things her so, bear with me.
lets go back to a discussion we had yesterday about text on pictures.
I believe I have to be in "expert mode to do all of the things you asked me to try...
I went into expert and, was then able to access these items. I'm working on trying
all the things you suggested.
However, what about doing all this text stuff in a a naration   instead. Would that be easier ?
Bill Hunt had given me a way to do that earlier but, I was a bit overwhelmed and lost that text.
Maybe, that might be a more "personable" way to do this ????
Date: Mon, 23 Dec 2013 16:01:31 -0800
From: [email protected]
To: [email protected]
Subject: Question on Trial version of Premier Elements 12
    Re: Question on Trial version of Premier Elements 12
    created by A.T. Romano in Premiere Elements - View the full discussion
Saunts
As they say, this is just a test
1. Open Premiere Elements 12 to the Expert workspace.
2. Import a photo from the hard drive into the program via the program's Add Media/Files and Folders/Project Assets. And, from Project Assets, drag your photo to the beginning of Video Track 1.
3.With your Timeline Indicator (Blue head on Red Stem) at the beginning of the Timeline, go to Text/New Text/Default Text and click on Default Text to open the Titler which will have four sections (Text, Styles, Animation, and Shapes). Click on the Text section tab. Notice that, when the Titler opened, the program automatically placed the title on the Timeline at the position of the Timeline Indicator.
a. There are a variety of ways to start typing, replacing the default "Add Text" with what you want. What I usually do is to go to the right edge of the Add Text default with the mouse cursor and left click/drag from right to left across Add Text to put a gray cast over it and then type with the horizontal type tool. When I am ready to move the text around, then I select the Selection Tool in the trio of tools (horizontal text tool, vertical text tool, selection tool) in the Text Section and use it to select the text. When you make the text selection, you should see a bounding box around the text for you to use for resizing and such.
b. Important add ons...after the Titler closes, to open the title again for more editing, double click the title on the Timeline...when you want to close the Titler, look to the top right of that Adjustments Panel. You should see two tiny gray arrows point right. Click those arrows to close the Titler.
Here is some reading material for your to review after you have done some mini test runs with the above.
http://help.adobe.com/en_US/premiereelements/using/WS020935FC-7A12-48f 2-8884-F8DC2D7E6985.html#WSAD71E62C-F126-4d17-90AC-7190E8A86CA7
http://www.atr935.blogspot.com/2013/07/pe-titler-part-1-text-animation s.html
http://www.atr935.blogspot.com/2013/07/pe-titler-part-2-styles.html
http://www.atr935.blogspot.com/2013/08/pe11-titler-shapes-for-highligh ting.html
The last three may be more than you want now since your focus is on captions, but maybe hold on to them for another time when you want to get deeper into the Premiere Elements Titler opportunities.
Please review and let me know if I went too far beyond what you sought. I will back up if necessary.
Also, please take a look at "captions as text" in Elements Organizer Slideshow Editor preferences.
Thanks.
ATR
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5953858#5953858
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5953858#5953858
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5953858#5953858. In the Actions box on the right, click the Stop Email Notifications link.
           Start a new discussion in Premiere Elements at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

Is their a trial version of Premier Elements Photo & Video 11 available for downloading?

Would love to try out these new products before purchasing. Thank you, Sharon

Thank you! Is there also a trial version for the Video Elements? This link seems to only provide download of the Photo Elements. Thanks in advance fro your assistance,Sharon
Date: Tue, 23 Apr 2013 13:42:24 -0700
From: [email protected]
To: [email protected]
Subject: Is their a trial version of Premier Elements Photo & Video 11 available for downloading?
    Re: Is their a trial version of Premier Elements Photo & Video 11 available for downloading?
    created by A.T. Romano in Premiere Elements - View the full discussion
sharonNbrem The following link should get you the Adobe Photoshop Elements 11 and Adobe Premiere Elements 11 free 30 day tryouts.http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements &loc=usPlease check it out and let us know the results. It is my opinion that the best way to go is the free tryouts before purchase to make sure that the programs are compatible with your computer environment and that the features meet your photo and video editing needs. ATR
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5261938#5261938
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5261938#5261938
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5261938#5261938. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in Premiere Elements by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

PE 13 - Project not compatible with current version of premier elements

I have PE 13 (recently installed on a system that also has PE 10)
I archived in PE 10 to a location, openend up the project with PE 13 and it appears to open just fine. I then save and close it and try to open it up a 2nd time and it fails with the error: "Project Not compatible with current version of premier elements"
I attempted to move all the media outside of the "Copied_XXX" folder per the troubleshooting steps, but it still fails even with all the media in a different location. Funny thing is that it knows about the media still because it appears in the loading content status bar at the very bottom left of the screen. it completes all 600 or so loads, but they are definitely not on timeline or listed in project assets.
Windows 7 Professional is the OS.

stegeler
There is no guarantee that a project created in an earlier version will open in a later one. The classical recommendation is to finish a project in the version in which it is created.
If you do want to try to edit the project created in the earlier version in the later version, then make sure to work from a copy of the original. Once you edit the project created in the earlier version in the later version, you cannot go back to edit the later version edited project in the earlier version.
If you have your Premiere Elements 10 project archived, then you do not want to go moving copies of the project's source media outside that Copied Folder. The copy of the project file in that folder needs to trace back to that copied media in that Copied Folder. What you are seeing in Premiere Elements 13 is probably conforming of audio and video files, processing of rendered files, and such, maybe even some indexing. You do not want to proceed in Premiere Elements 13 until you do not see any further activity in the progress bar at the bottom right of the workspace. Have Premiere Elements 10 and 13 been on the same computer?
How did you open the project file in the Copied Folder - right clicked the project file, Open With, and then selected Adobe Premiere Elements 13? What is the duration of the Timeline of the original project in 10?
Have you been working with a copy of the Copied Folder and its contents?
More on this in the morning.
ATR

I"m trying to install a trial version of premier elements 11

I"m trying to install a trial version of premier elements 11

Hi fvega17,
The trial of Premiere Elements is available in Adobe website: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us .
In case of any issue you may even try the direct download: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l .
Kindly follow the very important instructions before download.
Regards,
Romit Sinha

Am working with trial version of photoshop elements 12. Layer functions remain grayed out when trying to use.

I'm working with trial version of Photoshop Elements 12. Layer functions remain grayed out when trying to use them.

You need to have an image open in the main window.

Cant load Editor on my trial version of premier elements 13

I have placed so many posts on here its unbelieveable
Fortsly I had problems with a bought disc with premier 13 and eventually I found out that it was a counterfiet so I sent that back
I thought that I would download the trial version of Premier 13 to see if I could get on with it and an hour and a half it took to download only to find the downlod doing exactly the same as the purchased one
I have been chatting to ATR on this forum and Arjun asked me to send him a prvate message and he would get someone to call me back but I dont know how to do that
The problem is that I cannot edit videos at all. My editor doesnt open at all and I have tried everything. Firewall off and on and installing and uninstalling so many times I have lost count
The photos work but not the video editor
If I put photos on then the editor will work but not videos
I really dont know what to do as if I cant get the trial version to work then there is no point in me having it
Please can somebody help?

Go here:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
and scroll down to Still need help? Contact us. Work your way thought the links there, continuing on when it looks like you got looped back to a page where you just were, and eventually you can start a chat session and hopefully get it straightened out.

I want to download free trial of adobe premier elements 10

I have adobe premier elements 10 disc but cannot install
Suggestion to download free trial & insert serial no
Have done this but install can't be opened ?

Have done as you have stated & when I open the file to install I get this
“Install” can’t be opened. You should eject the disk image.
Have tried 4 times always the same result
I installed Premier Elements 10 approx one year ago on the same computer.
My system is 10.7.5
Alan

Error Message upon adding media Adobe Premiere Elements 12

. The program opens and I'm able to add media to a new project. Once I move the clip to the timeline I get the error message "Adobe Premiere 12 Has Stopped Working". I check the update on the video driver and it is current. This problem happen after I have been using the program successfully to two hours.

mattrayl
What computer operating system is your Premiere Elements 12 running on? Have you updated 12 to 12.1 Update using an opened project's Help Menu/Update?
If not, please do so.
You wrote
Once I move the clip to the timeline I get the error message
What are the properties of the clip that you mention? If you added the clip to the project first, does the problem occur?
The above are the initial questions that come to mind.
Looking at this further....
Since you wrote
This problem happen after I have been using the program successfully to two hours.
Let us start with how much content (including source media, effects, titles, and transitions) you have on the Timeline at this 2 hour mark when the program stops working? Is there a consistent pattern of what you are doing in the program when this happens? Are you multitasking and running Premiere Elements?
Can you reopen this project? And, if so, how long can you work with it before the program shuts down again?
What is your project preset and the properties of your source media for the project?
Does the problem exist with all your projects or just this one?
We will be watching for answers to these preliminary questions and then we will plan our troubleshooting strategy according to your details.
Thanks.
ATR

Error message trying to install adobe photoshop elements 4.0 on to my new macbook air

just tried installing previously purchased adobe photoshop elements 4.0 on to my new macbook air... it gave me an error and asked that i contact manufacturer... kinda cant wait til tomorrow... anyone out there that can help?

As I said in your other thread, PSE 4 has not been compatible with OS X since around 10.4. It will not install in 10.8. PSE 6 is the oldest version you can use. PSE 4 is a PPC application and 10.8 requires intel software.

How much to purchase serial number for trial version of Premier Elements 11?

A trial versin of Adobe Premeir Elements 11 came with my Photoshop Elements 11. How much for a serial number, and what page can I go to get one?

javair
Good question. Here is my take on this.
Adobe is not selling Premiere Elements 11 anymore. It is now selling its current version Premiere Elements 12. And, its free tryout download from Adobe is for Premiere Elements 12. And, no problem purchasing a serial number for version 12 from them.
There should be no problem in trying out the Premiere Elements 11 as per the installation disc that came with the Photoshop Elements 11 purchase. But, when it comes to purchase of Premiere Elements 11, the only scenario that I am seeing is
Find an authorized reseller who still has Premiere Elements 11 stock. Purchase that product. And, then you have 2 choices
a. insert the serial number that comes with the purchased Premiere Elements 11 into the tryout already installed on your computer
or
b. uninstall the tryout, install your purchased Premiere Elements 11 with the serial number that comes with it.
A typical place that might have a Premiere Elements 11 in stock is Amazon. Have you looked there?
You could contact Adobe for input on the matter, but I suspect that you will get steered to purchasing Photoshop Elements 12 and Premiere Elements 12.
ATR

Error message with newest version

''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/805612]''
I recently updated to the newest 4.0 version. I use a Vista o/s and now get the error message....
"TypeError: Components.classes[cid] is undefined"
listed under "Java Script application"
This is happening each time I start FF. It also happens from time to time when clicking on to links.
If you click on the "OK" button in the error message, sometimes it then takes you to the page, others times it does not.
What do I need to do?
Thanks.

This is an indication that you are using an add-on that is not compatible with Firefox 4. For details of how to troubleshoot that see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Difficulty with Trial version of Premiere Elements 7

Before taking the leap to purchase this software and finally say goodbye to MS movie maker (no love lost), I’m trying to edit my first video using the trial of Elements 7.
I’m having the following issues that I’m not sure is an issue with my machine, the install, or me.
After laying photo stills to begin the movie, I can no longer add video to a/v track 1 (it simply doesn’t let the video drop there in the Timeline), I’m forced to use track 3 – audio track 2 had audio over the photos. If I try to drag it to Video 1, it simply puts it up to Video 4 or 5. What would prevent video from being added to an earlier track?
No PIP – when I drop video on top of other video, it tries to do the Videomerge, but I want the PIP option that I thought should be there when dragging video on top of another clip.
Performance is miserable in the viewer. Granted I’m using Sony AVCHD which creates large files, but I find myself watching the video in the Sony viewer before editing it because of how choppy it is. I’ve got a dual core 3ghz machine with 4 gb or RAM, with little else running. ..I know I still have to stop some Vista services, but I was wondering if the poor rendering is common.
I’ve had the software crash several times on me already while manipulating the AVCHD tracks. Has anyone else had this?
Sorry if this has all been covered, my searching didn’t uncover any of these answers, and I wasn’t sure if any of this was because of the trial version I’m using. Speaking of which, if I make the whole video in trial mode, then buy the software, will it simply remove that trial version banner across the middle of the video?
Thanks!!
Brian

Okay, sounds like a simple matter of trying to jump to the HD video editting before my technoloogy is ready . I don't have the blu-ray player/burner yet, but was hoping to edit my movies in the HD format and eventually choose the HD output when I'm ready. I've been making progress on my test movie, but its been frustratingly slow with the crashes and choppy rendering so I don't think I'll continue with the higher def source.
My exact machine settings are: AMD 64x2 dual core 6000+ 3Ghz with 3GB of RAM (I was off by 1gb before). I'm running 32 bit Vista, and am using a Hitachi 456gb scsi hard drive (not sure of the speed unfortunately - never really had to worry about it before this). I have external drives that I use for backups, but not for hot usage.
I'll try the HDV approach - thanks a lot for the suggestions on that and the trial banner. I'm hoping the HDV runs smoother then an ice cold one with the big man and his VP.
Any idea about the problems with the track difficulties and lack of PIP features??
Thanks again!
Brian

Install Error 1935 Adobe Premier Elements 10 Windows 7 64

So Windows 7 looks like it's finishing up installing Premier Elements 10 when I get an error message and Windows rolls back the install. I know others might have had similar issues but I haven't found any sort of solution that works.
I spent about 6 hours trying different things. Trying to use safe mode and running without any extra services through MSconfig.
I even tried reinstalling NET Framework and changing the registry keys (which I wasn't able to do since it won't let me delete the .NET Framework key even with permissions.)
I also downloaded the trial version of Premier elements but it came up with the same error message.
Here is what I keep on getting:
I will be calling the phone support on Monday but I have a feeling they will say it's just something wrong with my computer. Which I don't think is possible because I was able to install the Vegas HD trial and other programs easily enough.

Well I went through that list before. I did try yet another install using all those suggestions. No Dice.
The only thing I can come up with is that I tried to install a really old version of premiere 7 that wasn't able to be installed since it wasn't supported by Windows 7. So maybe that screwed up things?
Either that or I just have severe Registry issues with NET Framework and I can't get those keys fixed. But again I am able to get other programs installed and whatnot.
I have already tried to clean up my registry a few ways.
The only thing I can think of to get this program installed is to do a complete windows 7 reinstall and that would just be a giant pain. But still, I paid good money for this product.
I will wait and contact customer support on Monday.

Error message with trial version adobe premier elements

Similar Messages

Maybe you are looking for