Error message with Vista and 7.2: Windows-No Disk Exception Processing Mess

I just got a new Dell computer with Windows Vista and I am trying to put iTunes on it. I can install it fine from the original CD, and then I am prompted to update it to 7.2. After updating, this is the message that I get: Windows-No Disk, Exception Processing Message 0xc0000013 Parameters 0x7620023C 0c847CDB4C 0x7620023C (Cancel Try Again Continue). If I click on any button countless times, iTunes does open up but then I get the blue screen dump message. I have installed and uninstalled it many different times and have tried any of the additional updates/patches with no effect. I did not see this message anywhere else in the forum, anyone able to help?

Unexplained Crashes, lock-ups, Failure to boot and boot-looping in Vista and XP and MAC OS-X.
Have a USB2 external hard drive hooked up to your system? A number of these devices are starting to show up as the cause of the problems listed above. The cause has been linked to drives that were manufactured a year or more ago. Note I said manufactured not purchased. The cause is poor USB 2.0 specifications that the drive case manufactures followed which has deteriorated with age causing the above failures. If this happens to you try disconnecting your external drive and see if your problem goes away. A couple of multifunction printers have also been the cause of similar problems but most of these have higher visibility on internet search engines than the external hard drives. 
Sorry, no KB article link. The above is from my reseller, who deals in imaging workstations exclusively.
Hunt

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