Error message WMC604 in VZAM when trying to connect to 4G using Novatel USB551L.
VZAM recognizes the modem, and attempts to connect to 4G. After about 10 seconds, a message appears,"Error WMC604, Device could not establish a connection". (I have no problem connecting to 3G, just 4G)
One clue: If I have "Control Panel>Network Connections>Novotel 551L open when I try to connect, I can watch (if I am connecting to 3G) the modem aquire an IP address and connect. If I am connecting to 4G, there is no such activity shown on Control Panel>Network Connections>Novatel 551L modem. It just does nothing until the error message appears in VZAM. It's as if VZAM is not communicating with the modem although during this time VZAM displays a message "connecting".
I have created a dial-up connection in Windows 7 according to the Verizon knowledge base article ID=29355 just so I could use 4G, and the modem connects and works just fine. I just wish I get it to connect to 4G using VZAM.
I am using VZAM version v7.6.3.1(2642f) and one of the things that VZ tech support suggested was replace the SIM card, but that didn't make any difference. I am using Dell XPS 8300 desktop running Win 7 Home Premium,SP1 currently, although problem is the same on my Dell 5160 laptop running Win XP, SP3.
Hoping someone here on this board can help. I have spent hours on the phone with Verizon tech support and they say they have never heard of this error, and have no clue how to make it go away. In checking Google, I see that it is in fact a fairly common error in VZAM, but no one seems to know how to fix it......Verizon reps on the board feel free to come to my rescue?
HELP!!!!
AdamE_VZW
Thank you for your reply. I checked Device Manager for conflicts and see none. I opened VZAM and Device Manager>Novatel Modem side-by-side on the screen and attemped to connect to 4G using VZAM while watching Device Manager for conflicts. There were none indicated when the WMC604 error appeared in VZAM. According to Device Manager, my Novatel modem driver is version 1.1.12.0 ; dated 12/8/10. The "update driver" button is grayed out so I don't know how to check for a newer version. This version is the one that came on the VZAM install CD I belive.
Some background about this problem: When I first got this modem and installed the software, it worked as it should. It came up in Global mode and connected to a weak 4G signal that was comming from the Portland OR airport. Because the signal was weak and un-reliable, the modem would constantly shift back to 3G, and then every few minutes back to 4G, over and over. I got tired of putting up with the constant hunting, and, using the diagnostic screen, locked it into EVDO mode until 4G went live in Portland OR in the middle of June. During the time it was in EVDO (3G) mode, I had no problem connecting to 3G using VZAM. When Portland went live, I locked it back to LTE mode, and that was when I discovered the error WMC604 message. This was using my previous computer, a Dell Dimension 4500 desktop, Win XP,SP3, and an external Wilson log-periodic tri-band antenna. Since Portland went live, my current RSSI for 4G runs around -68db, and SINR varies between -9 to -12 db.
I recently got my present computer, a Dell XPS-8300 desktop, Core i7, Win 7 Home Premium, SP1. I did a fresh install of VZAM on this new computer using the CD that came with the USB551L modem and then checked online (using 3G) for VZAM updates. It says I have the latest version. The problem is exactly the same on the new computer as it was on my other 2 computers. That tells me that the problem must lie with the modem firmware or hardware, because the problem follows the modem, no matter what computer it is hooked up to. I even took it back to the Verizon store where I got it and they hooked it up to one of their computers and got the same error message when trying to connect to 4G. 3G worked properly
As I mentioned before, the modem instantly connects to 4G using the Win 7 dial-up connection I created and gives pretty good speeds, about 10MB down and 4-5MB up, according to SpeedCheck.com.
I can use it the way it is, it is just frustrating that it won't work using VZAM.
Thank you for your attention and help,
Inst_Tech
Similar Messages
-
My iphone works fine using cellar network, but will not connect to internet via wifi. Ive reset network setting with no diffrence.
Any ideas?And you can turn the WiFi button on and off?
If yes, then you next need to try to Restore your iPhone from your backup. -
Cannot boot my MacBook Pro. Tryed CMD+R, reinstall OS, error message :damaged HD. When trying to repait it says it's OK. Yesterday HD wasn't even half full when I turned it off, now it says it's full.
What may have happened is an error and a kernel panic, filling up the logfiles.
What I recommend is first to find a way to backup your data without booting the hard drive directly if it isn't already backed up, and then get Alsoft Disk Warrior to repair the hard drive. You'll probably want an external drive from http://www.macsales.com/
And you'll want to go into Hard drive -> Library -> Logs, System -> Library -> Logs, and Users -> yourname -> Library -> Logs to remove whatever you find there.
If after booting it fills up again, start by removing all startup items in your System Preferences for your user, and rebooting in safe mode with the shift key held down. If the hard drive is over 85% full after removing the logfiles, you may want to look at what were the last applications you installed.
Peer2peer software if installed can be as bad as a virus, because it enables others to access your computer. Insecure wireless networks are just as bad, if they are WEP or no encryption and someone is within 1500 feet of your computer.
If no such software is installed, your RAM probably has failed. Run the hardware test that came with your computer, by booting with the 'D' key.
If nothing shows up there, it can still be the RAM. Especially if you've seen any 4 language screens telling you to restart.
Here's more on kernel panics:
http://www.macmaps.com/kernelpanic.html* -
I keep getting an error message saying, "cannot record" when trying to record over a slide in my presentation. No idea why. Any suggestions?
Thanksemail ituens at expresslane.apple.com and they will help you for nothing
-
HT201210 iam getting a error message code of 3194 when trying to restore iphone 4 on itunes
iam getting a error message code of 3194 when trying to restore iphone 4 on itunes
http://support.apple.com/kb/TS3694
-
Why do I get the message "cannot get mail" when trying to connect to ms exchange server?
Hard to say. Has it ever worked? Maybe your account has mobile e-mail disabled. Maybe ActiveSync isn't set up properly on the server. maybe the correct ports are not open on the corporate firewall.
You will have to talk to your IT department. -
Getting error message Cannot Resolve Symbol when trying to compile a class
Hello All -
I am getting an error message cannot resolve symbol while trying to compile a java class that calls another java class in the same package. The called class compiles fine, but the calling class generates
the following error message:
D:\Apache Tomcat 4.0\webapps\examples\WEB-INF\classes\cal>javac
ConnectionPool.java
ConnectionPool.java:158: cannot resolve symbol
symbol : class PooledConnection
location: class cal.ConnectionPool
private void addConnection(PooledConnection value) {
^
ConnectionPool.java:144: cannot resolve symbol
symbol : class PooledConnection
location: class cal.ConnectionPool
PooledConnection pcon = new PooledConnection(con);
^
ConnectionPool.java:144: cannot resolve symbol
symbol : class PooledConnection
location: class cal.ConnectionPool
PooledConnection pcon = new PooledConnection(con);
The code is listed as follows for PooledConnection.java (it compiles fine)
package cal;
import java.sql.*;
public class PooledConnection {
// Real JDBC Connection
private Connection connection = null;
// boolean flag used to determine if connection is in use
private boolean inuse = false;
// Constructor that takes the passed in JDBC Connection
// and stores it in the connection attribute.
public PooledConnection(Connection value) {
if ( value != null ) {
connection = value;
// Returns a reference to the JDBC Connection
public Connection getConnection() {
// get the JDBC Connection
return connection;
// Set the status of the PooledConnection.
public void setInUse(boolean value) {
inuse = value;
// Returns the current status of the PooledConnection.
public boolean inUse() {
return inuse;
// Close the real JDBC Connection
public void close() {
try {
connection.close();
catch (SQLException sqle) {
System.err.println(sqle.getMessage());
Now the code for ConnectionPool.java class that gives the cannot
resolve symbol error
package cal;
import java.sql.*;
import java.util.*;
public class ConnectionPool {
// JDBC Driver Name
private String driver = null;
// URL of database
private String url = null;
// Initial number of connections.
private int size = 0;
// Username
private String username = new String("");
// Password
private String password = new String("");
// Vector of JDBC Connections
private Vector pool = null;
public ConnectionPool() {
// Set the value of the JDBC Driver
public void setDriver(String value) {
if ( value != null ) {
driver = value;
// Get the value of the JDBC Driver
public String getDriver() {
return driver;
// Set the URL Pointing to the Datasource
public void setURL(String value ) {
if ( value != null ) {
url = value;
// Get the URL Pointing to the Datasource
public String getURL() {
return url;
// Set the initial number of connections
public void setSize(int value) {
if ( value > 1 ) {
size = value;
// Get the initial number of connections
public int getSize() {
return size;
// Set the username
public void setUsername(String value) {
if ( value != null ) {
username = value;
// Get the username
public String getUserName() {
return username;
// Set the password
public void setPassword(String value) {
if ( value != null ) {
password = value;
// Get the password
public String getPassword() {
return password;
// Creates and returns a connection
private Connection createConnection() throws Exception {
Connection con = null;
// Create a Connection
con = DriverManager.getConnection(url,
username, password);
return con;
// Initialize the pool
public synchronized void initializePool() throws Exception {
// Check our initial values
if ( driver == null ) {
throw new Exception("No Driver Name Specified!");
if ( url == null ) {
throw new Exception("No URL Specified!");
if ( size < 1 ) {
throw new Exception("Pool size is less than 1!");
// Create the Connections
try {
// Load the Driver class file
Class.forName(driver);
// Create Connections based on the size member
for ( int x = 0; x < size; x++ ) {
Connection con = createConnection();
if ( con != null ) {
// Create a PooledConnection to encapsulate the
// real JDBC Connection
PooledConnection pcon = new PooledConnection(con);
// Add the Connection to the pool.
addConnection(pcon);
catch (Exception e) {
System.err.println(e.getMessage());
throw new Exception(e.getMessage());
// Adds the PooledConnection to the pool
private void addConnection(PooledConnection value) {
// If the pool is null, create a new vector
// with the initial size of "size"
if ( pool == null ) {
pool = new Vector(size);
// Add the PooledConnection Object to the vector
pool.addElement(value);
public synchronized void releaseConnection(Connection con) {
// find the PooledConnection Object
for ( int x = 0; x < pool.size(); x++ ) {
PooledConnection pcon =
(PooledConnection)pool.elementAt(x);
// Check for correct Connection
if ( pcon.getConnection() == con ) {
System.err.println("Releasing Connection " + x);
// Set its inuse attribute to false, which
// releases it for use
pcon.setInUse(false);
break;
// Find an available connection
public synchronized Connection getConnection()
throws Exception {
PooledConnection pcon = null;
// find a connection not in use
for ( int x = 0; x < pool.size(); x++ ) {
pcon = (PooledConnection)pool.elementAt(x);
// Check to see if the Connection is in use
if ( pcon.inUse() == false ) {
// Mark it as in use
pcon.setInUse(true);
// return the JDBC Connection stored in the
// PooledConnection object
return pcon.getConnection();
// Could not find a free connection,
// create and add a new one
try {
// Create a new JDBC Connection
Connection con = createConnection();
// Create a new PooledConnection, passing it the JDBC
// Connection
pcon = new PooledConnection(con);
// Mark the connection as in use
pcon.setInUse(true);
// Add the new PooledConnection object to the pool
pool.addElement(pcon);
catch (Exception e) {
System.err.println(e.getMessage());
throw new Exception(e.getMessage());
// return the new Connection
return pcon.getConnection();
// When shutting down the pool, you need to first empty it.
public synchronized void emptyPool() {
// Iterate over the entire pool closing the
// JDBC Connections.
for ( int x = 0; x < pool.size(); x++ ) {
System.err.println("Closing JDBC Connection " + x);
PooledConnection pcon =
(PooledConnection)pool.elementAt(x);
// If the PooledConnection is not in use, close it
if ( pcon.inUse() == false ) {
pcon.close();
else {
// If it is still in use, sleep for 30 seconds and
// force close.
try {
java.lang.Thread.sleep(30000);
pcon.close();
catch (InterruptedException ie) {
System.err.println(ie.getMessage());
I am using Sun JDK Version 1.3.0_02" and Apache/Tomcat 4.0. Both the calling and the called class are in the same directory.
Any help would be greatly appreciated.
tnx..
addiIs ConnectionPool in this "cal" package as well as PooledConnection? From the directory you are compiling from it appears that it is. If it is, then you are compiling it incorrectly. To compile ConnectionPool (and PooledConnection similarly), you must change the current directory to the one that contains cal and type
javac cal/ConnectionPool. -
Loading stalls on message o.sa.aol when trying to connect to links from homepage
I am using FF5 and aol is my homepage. when trying to connect to a link from homepage the connection stalls and on bottom left of screen it says transferring data from o.sa.aol what is this and what is causing it. Never had a problem before downloading FF5
Ok,
Several things.
AIM Says this about AIM 6.5
http://www.aim.com/helpfaq/starting_out/getstarted.adp#608
They have not said anything on AIM 6.8 yet.
AIM 6.1 worked but is no longer downloadable.
AIM 5.9 does work but needs more setting up.
All versions need to do this on the PC
http://www.ralphjohns.co.uk/page12.html#_Service and allow the app through the Firewall on which ever Windows version they have.
In AIM 6.1 and above the PC user needs to find the AIM Preferences and select their Camera in Enhanced IM.
Their Mic should be set in the Audio Devices Control Panel
IF AIM 5.9 then they need this site at message 570 onwards as the Camera and Mic need to be "Tuned" to the device.
As there is no record of your end accepting a Ping you may need to set your Routing device to Allow Internet Pings
8:08 PM Saturday; July 19, 2008 -
2 error messages in a row when trying to sync ipod
I am having no trouble putting my music into itunes but when I try and sync it to my ipod video an error message comes up that says "The iPod cannot be updated.The disk could not be read from or written to."
when I click OK, then another message comes up saying,
"The iPod cannot be updated. An unknown error occured(-50),
I have updated itunes an done everything I can think of to correct this, I have tried to sync a few cds to my ipod video and this has happened everytime.
Please Help,
Caitlin
Windows XPI just realized that I put this message in the wrong discussion board, Im not using a Mac, but if anyone can help out still that would be great.
Sorry for the confusion. -
Error Message 040EAE-5D-0000000 when trying to create recovery media creator
I need to create a recovery backup, and have a 20 G brand-new Verbatim thumb drive for it. When I go to try to create a backup on the thumb drive, the first error message was a general one. Started over, and then got the error code 040EAE-5D-0000000. I can't find anything on this error code after searching the forum, and on Google. I need to create a backup on the thumb drive, but I just can't seem to get this to work. Help, please.
Things got worse. In doing research, it appeared that a driver might have been the issue. So I went to the Toshiba site to look at drivers for my laptop. There were a number listed. I installed several system updates, and now my laptop won't boot windows. The following is the startup repair error message I'm now getting:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200529
Problem Signature 05: AutoFailover
Problem Signature 06: 7
Problem Signature 07: Bad driver
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
I really don't want to put this thing in a box and ship it to Toshiba. I need to back out the drivers that were installed. But I need to get Win 7 to boot to do so. It would have been great if I had been able to create the system recovery media that I was trying to create in the first place. -
I keep getting the error message "The requested operation requires elevation" when I try to open attachments or documents. How do I get rid of this?
This is the entire message. I have gotten this message many, many times and it's always the same.
I'm trying to open text attachments to Thunderbird with Open Office. -
Please help me!!!! I have tried all of the steps that I have found listed for this issue. I am not sure if I should try to contact my phone provider or not. I am getting an error message without an error code. That says: Itunes could not back up Iphone because an error occurred. Please if anyone one knows any steps I should take please let me know. My iphone and Mac and iTunes are all up to date.
Itunes: Version: 11.0.2
MacBook Pro: OSX: 10.8.3
iphone4s: iOS 6.1.3
Thank youExcellent!
Please note the following:
Note: iCloud Backup does not back up music, movies, and TV shows that you did not purchase from the iTunes Store, or any podcasts, audio books, or photos that you originally synced from your computer. iCloud Backup will restore your purchased music, movie, and app content from the iTunes and App Stores during the background restore process. Previous purchases may be unavailable if they are no longer in the iTunes Store, App Store, or iBookstore.
The above comes from this article:
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
Best of luck with this. -
I KEEP GETTING ERROR MESSAGES 403 AND 404 WHEN TRYING TO SEARCH FROM FIREFOX..HOW COME
when I bring up firefox it is usually to get into my mail...if I try to search for something thru google /yahoo I get error messages 403 or 404 ...
''SusanR62 [[#answer-722913|said]]''
<blockquote>
The only system I can get the video to work is Chrome.
</blockquote>
This is because Chrome does not use Adobe Flash Player. Chrome uses something called Pepper Flash, maintained by Google (not Adobe). The issues you are experiencing are Adobe Flash Player issues. You should be able to get assistance with these issues [https://forums.adobe.com/community/flashplayer/using_flashplayer on the Adobe forums]. -
I am trying to use Find My Mac on Icloud. It keeps giving me the error message No location available for my Mac. Any suggestions on what to check to correct this problem? Thanks!
http://support.apple.com/kb/TS4006
-
please help.
i was trying to update my iphone to ios 6 thru itunes but there was an error message that my phone is corrupted while downloading and that i make sure that there is a network connection and to retry downloading.
no software update available in the general settings...Before beginning the download, try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the secure OS your computer is running.
Maybe you are looking for
-
How can I fix this select without using subquery?
Hi guys is there any way to do the where below (in bold) without using an aggregate query before? select SUM(NET_AMOUNT) as net, SUM(TAX_AMOUNT) as tax, SUM(NET_AMOUNT)+ SUM(TAX_AMOUNT) as total from ledger left join alloc on ledger.trxid=alloc.trxid
-
My computer has 2 -Dvi monitor ports and I need to hook up a Vga monitor. When I have it plugged into the Dvi monitor it works but if I use a Dvi to Vga adapter it will not work. I have tried 2 differnt adapters but it still doensnt work. Is somethin
-
I have a problem. I was uploading photos to iPhoto when it stopped me and said I did not have enough space to complete the upload. After clearing some disk space, I resumed the upload. Once all the photos were uploaded, iPhoto crashed. When I re-open
-
Run Oracle form non-interactively
I am using Oracle 8i. I want to be able to run a form non-interactively, that is, in batch mode. The reason for that is that the application is a "turn-key" package and I don't have access to the source. I want to be able to run the form from a UNIX
-
Hello Gurus, I want to test a delta datasource in sap bw, how can I create delta data for that testing? Many thanks.