Error MessageDuring Creation of Blu-ray Disc in FCP and Compressor 3.5

Yesterday I spent more than 7 hours trying to create and burn a Blu-ray disc (actually an AVCHD disc on DVD-5 media) in both FCP 7 and Compressor 3.5. In every case, disc creation would go to completion of the encoding of the video and audio files, but when I was asked to insert a disk, I would do so and the disc would spin for about 30 seconds and then I would get the following error message: "There was an error burning your disc. The bit rate exceeded the maximum allowable." This message cannot be a correct description of the problem because I used the Blu-ray template that Apple provides in FCP 7 and Compressor 3.5 to create my disc. This template limits the bit rate to a maximum of 15 mbs and my video was only 15 minutes in length.
Additional information as follows: I am using an Early 2008 Mac Pro 8-core. I have Final Cut Studio 3 installed with all of the latest updates. I am running Snow Leopard 10.6.4 (latest updates all installed),and I have experienced no other problems with FCP 7 or Compressor 3.5. My Mac Pro's internal superdrive is functioning fine, and in fact, I eventually took my FCP7 project and rendered it to a QT reference movie and used that in Adobe's Encore CS5 to burn and AVCHD disc using the same internal DVD burner on my Mac Pro and it worked perfectly.
I am seeking any suggestions for how to address the problem (whatever it is) that gives this error message. Would you recommend a reinstall of the applications in Final Cut Studio 3? Other suggestions? Has anyone seen this error message when trying to burn Blu-ray or AVCHD discs from FCP 7 or Compressor 3.5?
Thank you in advance for your help.
Tom

Guys,
I am deeply appreciative of all of the suggestions and help received on this issue. I apologize for not responding sooner, but i have been looking at the problem described in this thread from numerous perspectives.
Jeremy, you may well have hit upon the solution, and I am trying your suggestion now. I did not realize that when you selected the Blu-ray template and directed it to a DVD burner that would make an AVCHD that you could alter the bit rate settings. I looked at the default bit rate that Apple sets when you select this template and I found that it allowed a maximum of slightly over 17 MBs and an average of 15 MBs. That is too high for an AVCHD disk, and thus the error message that I am getting may well be correct and not in error as I previously thought.
I have found that I prepared Blu-ray AVCHD disk as recently as late April with no problems so I don't know why I have not run into this problem of too high a bit rate before, but I had not. It may be that I used a Custom Present that I prepared and set my own bit rate for those disks.
In any case, I am trying a run now where I have set the bit rate to a maximum of 15 and an average of 13. We shall see if that still produces the error message. I shall post my results when I know them.
Again, thanks to all of you for your fine help.
Tom

Similar Messages

Creating Blu ray disc using FCP

I'm curious to know how people are creating a data file for a Blu Ray Disc that use FCP? i.e Toast w/ a third party burner.
Thanks

Will you be using Encore or Toast to encode the video file?
In either you should start a video file exported as self contained current settings from FCP, and encode that to either h.264 blu ray mpeg2 HD in the settings of either Encore or Toast.
What are your sequence settings in FCP?

How to burn blu ray disc with H264 files and ac3 files?

Hello,
I have tried many times to burn a bluray disc with FCP and compressor and they always end up not successful. After spending days on testing different settings, I finally managed to only get it to work if I tried
1) outputting to Hard drive as opposed to burn to bluray
2) Turning the default bit rate down from 35Mbits to between 15-19Mbits.
Then I used either disk utility or toast to burn the disc image onto the Bluray disc.
I have however on a recent job forgotten to switch the setting on compressor to output to harddisk and instead set it to burn to Blu-ray. Big mistake. Again I end up with a h264 file and an ac3 file, and nothing I can do with them after 24 hours of rendering. Oddly, the compressor says "successful" but nothing is created but that 2 files.
My question is (before I restart the whole 24hr rendering process again) - is there anyone who can help me use the .264 file and the ac3 file and create the blu-ray disc with the menus again without having to re-render all over again? I have not been able to find anyone to provide me with a solution or find any where online that helps with that.
Desperately ...
Yee-wei

Hello,
Sorry but the instructions in the manual (online and offline) do not answer my question. Yes I do have a bluray burner, it is a matsushita BD-MLT SW-5584. I wrote in my post that when I set it to output to HardDrive, it will create a dmg file nicely for me to burn using disk utility or toast.
But when set it to burn to Bluray disc, nothing gets done. I just want to find out, with the h264 file and the ac3 file that gets created in the process of creating the dmg file, can I still burn the disc or create a dmg file from them without having to re-render the whole thing again.
Maybe you never tried burning a Blu-ray disc with FCP or compressor before. Let me explain how it works. When you submit the project to process, it will create 2 files - 1 ac3 audio file and a .264 file. After that 2 files are rendered (which takes 24hrs for my 2hr 30min HD clip), it will use that 2 files to create your Bluray disc or your dmg file. Problem occurs when it doesn't burn the disc and you are left with just the 2 files that cannot be used to burn the project again. My question is : is there anyone who knows how to set the compressor to see that the 2 files are already created and just continue to create a dmg file?
Hope my question is clearer now.

If there ever was a NEW update for iMovie, will iMovie have the ability to burn projects onto a Blu-Ray disc so that customers don't have to pay for additional software like Final Cut Pro or Roxio Toast Titanium/Pro?

It would be helpful for those who are familier with iMovie to use Blu-Ray discs for burning and playing back their iMovie projects in HD. However, iMovie '11 doesn't have that special feature yet. I hear that 'Final Cut Pro X,' 'Roxio Toast 11 Titanium' and 'Roxio Toast 11 Pro' can copy projects like iMovie onto Blu-Ray, but it would take long periods of time to do that. Professional software, like FCP X and Toast, can be pricey.
I'm hoping that iMovie '11 will burn projects onto Blu-Ray, but will that ever come true?

Will iBlu-Ray be an upgrade? OR and update of iDVD?
If it's an upgrade, then that means you'd still pay for it from the Mac App Store. I wish it would only cost between $20-40.
If it's a free update of iDVD, but with the new name, that would be better than to go out and pay for things!!!
However, external Blu-ray recorders would still be required if you were going to burn an iMovie project onto a blu-ray disc.
Is there a way to put in a request for 'iBlu-Ray?'

Encore 5.1 on OS 10.5.8 burns Blu-ray discs but crashes on DVD build of same project

I've spent a few weeks creating a dual-layered Blu-ray Disc with 20 menus and 44 timelines ranging in length from 9 seconds to 18 minutes.
The end product will be a dual pack containing both the replicated Blu-ray Disc and DVD.
I pre-transcoded both the BD and DVD and linked the assets appropriately. The Blu-ray Disc builds correctly and seems to not have any issues.
When I try to output to DVD Encore crashes almost immediately. I've also tried to save just a DVD image and it crashes in the same place.
I don't really want to recreate this entire program in DVDSP but that is my plan.
Any other ideas would be appreciated.
Thanks!

So I fixed the issue by deleting all the ac3 and m4v (including the linked m2v) files out of the timlines ans replacing with the orginal Self-Contained Reference Movies from FCP7. Then I let Encore transcode and build overnight, presto in the morning one working DVD.
Now I just need to transcode again for Blu-ray or revert to a backup...

ENCORE CS6 gives error message during the burning of Blu-ray Disc

I did it again - upgraded my Production Premium CS5 to CS6.
I will not forget CS4 that never came to work. It was not a workable version, but at best an Alfa or maybe Beta version.
I was therefore naturally afraid to upgrade my reasonably well functioning CS5 version, but did it anyway.
My fears kept unfortunately connectors. Audition CS6 scratchy and crunches a lot when I change Audio Device from MME to ASIO. It should be noted, that none of my other programs have this problem neither my Soundbooth nor Audition 5.5 which I fortunately still have installed. So it is only Audition CS6 that crunches with ASIO4ALL.
Encore CS6 is also a problem child. When I try to burn a Blu-ray Disc I get, in the final phase, following error message: Blu-ray Error: "device error", Code: "CreateStcSequence: Fail to write M2S file"
Fortunately, I can open the project file in my Encore CS5, which do not have the same problem. Encore CS6 cannot be used as a standalone application - I still need to have a previous version installed to complete my projects. It is not fair.
Unfortunately I can see that many others have the same problem. Even worse, however, that Adobe still has not come with an update or fair solution of the problem - after so long.
It annoys me infinitely, I every time have to spend so much time on the Internet in an attempt to find solutions to remedy Adobe problems. These are programs I have paid dearly for - exactly twice as much as others living in the U.S. pay - just because I live in Europe.
If there is a user who has some useful suggestions I would appreciate it very much.
I must complain about my bad English.
Thank you in advance.

Hi Jim,
ISO files also works for me, but that's not what I paid for.
So far I use just the previous version CS5, but hope at some point to get CS6 to work.

Runtime error when burning blu ray disc

I am attempting to burn a 1080i/29.97 blu ray disc and when it gets to something like 99% finished, i get a runtime error, and then
encore crashes. Could it be there there is not enough space on the disc? The video and audio combine to somthing like 23.5 GB.
Any help would be greatly appreciated.Also, running encore 4.0.

This Adobe KB Article might be able to give you some tips.
Good luck,
Hunt

Enocore CS5 error when trying to burn to blue ray disc

My project consists of 4 AVCHD clips imported separately into Encore as timelines and then I deleted the timelines to keep just these assets. I built a new timeline and added these three clips to this timeline. Three of the AVCHD clips are on the timeline with a total time of about 3:30. The fourth is a 30 second clip used for the motion menu background. The file size is 22.95 GB. There are 39 chapters in the project, the top page (page 0) has three buttons linking to chapters 1, 21, and 30 (the start of each of the clips). The other pages of the menu have 6 video buttons per page linked to chapters. All of the clips when highlighted will lead to the project setting "Do Not Transcode" (which is what I want) and I am buring this to a 25GB blu ray disc. When I checked the project everything seemed okay- no error messages. I then went to build the disc and after about 20 minutes I got the following error message:
"Blu-Ray Object: "<Menu>NTSC_FISH top menu",Error:"device error",Code: "2",
Note: "Too many primary video streams in clip (Spec Table 9-3,Annex B)"
The menu name is NTSC_FISH topmenu. Any ideas what the problem is and how I can fix this?

Enocore CS5 error when trying to burn to blue ray disc
My project consists of 4 AVCHD clips imported separately into Encore as timelines and then I deleted the timelines to keep just these assets. I built a new timeline and added these three clips to this timeline. Three of the AVCHD clips are on the timeline with a total time of about 3:30. The fourth is a 30 second clip used for the motion menu background. The file size is 22.95 GB. There are 39 chapters in the project, the top page (page 0) has three buttons linking to chapters 1, 21, and 30 (the start of each of the clips). The other pages of the menu have 6 video buttons per page linked to chapters. All of the clips when highlighted will lead to the project setting "Do Not Transcode" (which is what I want) and I am buring this to a 25GB blu ray disc. When I checked the project everything seemed okay- no error messages. I then went to build the disc and after about 20 minutes I got the following error message:
"Blu-Ray Object: "<Menu>NTSC_FISH top menu",Error:"device error",Code: "2",
Note: "Too many primary video streams in clip (Spec Table 9-3,Annex B)"
The menu name is NTSC_FISH topmenu. Any ideas what the problem is and how I can fix this?
I went to the original motion menu source and saved it as Microsoft AVI (file name: Premiere pro avi for menu.avi) instead of AVCHD hoping that might help and then brought that file into Encore and linked that as the motion video for the top menu (the other menus don't have a motion background). I tried to animate the buttons for all the menu pages. When I click on the Premiere Pro avi for menu.avi asset the options show for DVD Transcode automatic and for Blu Ray Automatic (for transcoding). The file shows as 720X576 and it is 34 seconds long. The top menu is checked to animate buttons and I can uncheck it if I want, the submenus-start at page 1- have the animate buttons grayed out but checked and I can't uncheck these even if I wanted to. When I tried to burn this to disc, it got further along- burning 13.15 gb to disc and then I got the following error message:
Blu-ray error:File already exists",Code:"6", Note:Video buffer underflows. Total bitrate is too high near time = 1321.253267 seconds-
I am running Windows 7 64 bit, 2.4 ghz processor Quad core, 6 gb of memory and 69.1 gb free on my external hard drive and 29.7 gb free on my c drive. I have an NVIDIA GE force 8500T card. Any ideas?

I am trying to burn a blu ray disc, it keeps saying File uploading error after 33%. Anyone know the answer?

I am trying to burn a blu ray disc, it keeps saying File uploading error after 33%. Anyone know the answer?

Could you take a screen shot of the error message and post it?
Can you export a master file OK?
Russ

Blu ray drive no longer recognizing dvds or blu ray discs

Until about a week ago I was able to read cds, dvds, and blu ray discs with my dv6 product number lm720av. Windows 7 64 bit. I put in a disc recently and it tries to read the disc for a couple of minutes before it stops trying and shows no disc in the drive. I looked online and it looked like there were other instances of this happening but no one had a solution. It can read cds but not dvd or blu ray at this point. I tried uninstalling the optical drive via device manager and it uninstalled no problem then windows automatically found the drive and reinstalled the drivers which did not change the results. I saw online people were suggesting running sfc under administrator mode in the command prompt. No change. Does this mean my blu ray diode failed? I see two lenses in the drive, is one cd and the other a combo dvd/blu ray? Any other suggestions?
I am about 3 weeks out of warranty on this laptop.

Hi,
The following procedure will test if your notebook can start from a bootable disc in the CD/DVD drive - the advantage of trying this is that it will rule out any possible Windows driver error as the CD/DVD drive is under the control of the Bios when starting the notebook. So if you find that the notebook will not boot from the DVD, then it's almost certainly a Hardware fault in the optical drive itself and it will need to be replaced.
Using another PC to create a Windows 7 Rescue CD and DVD. Download the ISO from the link below.
Windows 7 64bit
You need use an application such as ImgBurn to correctly burn the ISO to a DVD - a guide on using ImgBurn to write an ISO to a disc is Here. Once created, insert the DVD and then restart the notebook and see if it boots from this disc - if it does, let the first screen come up ( this will show repair options etc ) then just remove the DVD and restart. If the notebook will not boot from the DVD, it will just load straight into Windows, in which case, just remove the DVD.
Let me know.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Is it possible to write 2 different project on one blu ray disc?

I have about 23 Gb project of stills photos and still cameras video clips. But I also have some additional footage on hd from an hd video camera.
My blu ray disc are all 50 gb and I wonder if I could add a second project to the disc and how to go about it, as well as if it is possible how I'll create menu/s to get it working.
I posed the question in quite a few places but it does not return any relevant answer.
I have not worked with blu ray before but since the writers are much cheaper it became affordable for me and I got an external usb Samsung writer.
Window 7 recognises it but Encore (CS 4) does not - anyway I found out it's probably better to use the "folder" option than the disc. I have created a rewritable BD using the image (iso) option with "imgburn". and although it stopped at 75% I was surprised that the BD plays with the complete project and no problem! (my rewritable is only 25Gb) so I can't experiment with with these particular projects.) Thank you

My try does not seem so lucky
I added to my earlier succesful BR project 2 more time lines. On one I had video clips from several still cameras (2 panasonic and one Nikon) and on the other timeline, my .mts clips from my hd Everio video cam.
The Encore projects was previewing well and did not return any error (pre building).
I output the encoding to a folder and followed the imgburn well detailled instruction to burn to a folder, i found them on the net and they were very well explained and my burning went exactly through the same steps explained.
so the procedure progressed over a few hours (it showed the size of 25.5 GB) When it was complete the disk was ejected with a message that it could not be shut again and this happens with slim external drives or Laptops.
I'm not sure what is going on now, but when I put the disk in my entertainment player It asked me If I want copy or format the disk and it won't play.
As this is the second time it happens I put it back in my BR writer, and like the first time It's going threw (I think), a "miscompares" check.
Now it's through 40% and not showing any error, but i seem to remember that I clicked "Yes" to ignore "miscompare"
So I don't really know what is going on, this is almost like 15 hours the process has been on (including the retry).
The BD-RE (50gb DL) is the same colour as the new one I have not idea if anything is written on it.
My first successful project was only animated stills with sound track added to it and burnt onto a rewritable 25 gb BR.
Well any help will be welcome:)
mm

Blue Ray Disc Won't Play

I insert a blue ray disc, It starts the HP MediaSmart Player and then comes up with an error message stating:
Information
The content is protected.
The content is not allowed to play in the current display mode.
The computer is only a month old and has never played a blue ray. its plays regular DVD just fine.
Any ideas what the problem coould be?

Hi,
It seems that your PC has old version of MediaSmart installed, and it does not get updated from Cyberlink (Who created PowerDVD too).
Please follow the steps given below to get it resolved.
Click Start->Control Panel->PRograms and Features. Select MediaSmart DVD and click Uninstall. Uninstall PowerDVD too.
Install MediaSmart New Version:
ftp://ftp.hp.com/pub/softpaq/sp49001-49500/sp49489.exe
Or
ftp://ftp.hp.com/pub/softpaq/sp50501-51000/sp50778.exe
If it does not work, install Trial copy of PowerDVD:
http://fs20.filehippo.com/2848/8de9788827844c8e9a5071f7ee9232c4/CyberLink.2325(Trial)_DVD101118-01.e...
Thank You.
Kiran Talluri
Say thanks by clicking the "Kudos! Star" which is on the left.
Make it easier for other people to find solutions, by marking my answer "Accept as Solution" if it solves your issue

Creating a Blu-Ray disc:

Hello,
I tried to create a blu-ray disc witj Fonal Cut Pro 7 (menu Share) and with Final Cut Pro X Trial (menu Share), but both the times after a certain period of processing (about an and a half) an error message appears, QuickTime Error:0
Has anyone experienced such a problem, I can't burn a Blu-Ray disc with my bramd new HD drive and it seems that Final Cut Pro has a problem? Before buying Final Cut Pro X ...
Thank you in advance
Claudio Tagnin
[email protected]

it's just copying files to it, not video. If you put a blank blu-ray disk in the drive, it may show up in the finder. A program like Toast can burn a blu-ray.
http://www.roxio.com/enu/products/toast/titanium/overview.html

Preview works perfect, Blu Ray disc doesn't - Encore Cs5.1

Hello All
I have never had any trouble creating blu ray discs before until this one. I have a project created with no errors reported when i check it. The flow chart looks good. The timelines dont have crazy long names with spaces. The preview plays PERFECTLY!!! After burning the project to a blu ray disc i see that the buttons on one particular menu will not work even though they are connected to the proper timelines. Also the FirstPlay which is a short 20 sec video timeline will not play.
Its driving me crazy cause ive never had trouble creating a blu ray before. Ive tried to play it in three different players and all the same results.
Am i missing something

Well im not sure yet but i think this was a problem with me Premiere Pro exports. I had exported all but one video with a 25 frame rate. apparently blu-ray will not play that. Im currently exporting new video in a 29.97 frame rate and will attempt to burn a new disc.
http://helpx.adobe.com/encore/using/importing-assets.html

Problems creating Blu Ray Discs with AME Presets in CS4

After several weeks wasted (months back) with an ATI 5750 graphics card in Win 7/and CS4 (not working correctly) - I finally resolved by swapping with a NVidia GTS250 card .....but all my troubles are not over yet ....
I'm running Premiere CS4 and have finally just got down to testing creation of a Blu Ray test disc from some AVCHD 1920x1080 HD footage I am editing from my new camera.
My work in CS4 is just testing at present as I used to use CS3 [still have on my dual core machine with Matrox RTX2] - and have successfully created Blu Ray discs from HDV material in CS3 - but using Blu Ray MPEG 2 settings.
New machine Win 7 - 64 bit
Premiere CS4 is at 4-2-0 version
Encore at 4-0-1 version
These are the last updates
I've selected a short test piece (about 2 mins)on Premiere timeline and initially tried Media export using Adobe Media encoder.
I selected H264 BluRay codec in media encoder. Hi quality 1080 25 fps.(PAL)
This creates dual MP4 Video and Audio streams
Encode process goes OK, just slightly slower than real time, (I'm using i7-930 Quad Core and Win 7 64 Bit)
Now - when I come to input the encoded video file into Encore as an Asset - Encore freezes and the whole machine locks up !!!
Audio file imports OK but the Encore software does not like the encoded Video file
I've re-installed Premiere and Encore twice in case of bad install. It wasn't that.
I also found Adobe Media player couldn't play the file created by AME either - but it would play on a Premiere timeline?
So is Adobe Media encoder messing up here ?
So - .....3 hours of testing later ....I stumble on a Support thread from someone on the Forum that they found AME preset has "HIGH" in the Encoding Profile Preset - when it should be MAIN ?.
Not sure what these settings do - but tried changing that parameter and re-encoded the Video file with H264 BluRay setting - all to no avail as when I try importing again the machne just locks up ?
My final search in Premiere help file about creating BluRay discs ONLY talks about using MPEG 2 BluRay setting for creating BluRay discs
It does not specify H264. Why is that?
Can one of the moderators / experts confirm if H264 Blu ray format is supported for BluRay disc creation in CS4 please??
Better still please tell me the exact settings for Adobe Media encoder so it will import into Encore without having to be transcoded again.
H264 should work - yes ?
Final comment
As an alternative method, I tried sending the short timeline in Premiere (using Dynamic Link) to Encore to test that route for making a BluRay disc
Bearing in mind the sequence is only about 2 mins long - when I ty to Transcode using the engine within Encore - the process takes a ridiculously long time and twice it has crashed just before the end of the process......
Can someone explain why the encode process in Encore takes such a long time as I thought it used the Adobe Media encoder engine as well.?
Adobe Media Encoder is much faster used stand alone mode.
Encore seems to not use that ?
Anyway - conclusion is that using Encore to encode the tmeline is a non starter as it takes too long.
why so slow on such a fast machine?....I know HD encoding is demanding but not that demanding with a decent machine.
So the question is ....
How do I encode in the most efficient and fastest way possible (using H264) for Blu Ray authoring into Encore without need for more Transcodes?
Any help or suggestions welcome as I'm now hitting my head against the wall :-)
I have not gone through Adobe Support desk as it is usually a waste of time.{Dear VP of Adobe Customer Service - please do get this sorted out in the near future if you want to retain loyal customers....}
I cannot believe how disappointing CS4 is turning out to be.
After investing in a very fast PC machine etc the whole user experience is somewhat of a let down.
Why so many issues for such a small test??

Picking up on my original post about H264 - as I have a dual boot machine I also have a clean installed Win 7 /64bit partition which I use for general bits of work.
On that I have CyberPowerDVD SW installed which plays all Video files fine including BluRay material etc.
Interestingly when I try to play the file that AME has created from the BluRay H264 preset it says 'It cannot play the file as it is a format it does not recognise...'
This is really weird and would suggest AME is not encoding the file corrrectly??
I have already removed and made a re-install of CS4 on my main [video editing] partition but there were some fragments of CS4 left intact
How do I completely remove everything?
I tried the CS4 clean script but it said it relied on Microsoft CLean Up utility and gave a link
When I loooked on Microsoft web site the link to download it had been removed?
Also Adobe say the CS4 remove script is no longer supported ?
Can anyone advise on the correct tool/procedure to completely remove CS4 from a Win 7/64bit installation so I can then try re-install of CS4 one more time....in case the installation is corrupt in some way
I can't explain why I am having this problem otherwise if other people find AME encodes OK with H264 BluRay preset.

Error MessageDuring Creation of Blu-ray Disc in FCP and Compressor 3.5

Similar Messages

Maybe you are looking for