Error messages in LiveCache

Hello,
I have the following error messages when i check the alert monitor in dbacockpit and the bottlenecks in LC10:
Critical Logging Event Error OM13
High : Log_WriterTaskSynchronizer::m_spinlock: collision rate 0.02%, 1 collisions, 30000 spin loops, 66356 yield loops, 5704 accesses
Does anybody know what that means ?
Thanks for your help.

Hello Youssef,
What is the version of the liveCache on your system?
1) "Critical Logging Event Error OM13"
    You have the critical LCA logging events. Please check the errors in
     //om13 transaction, Logging folder. You also could display the LCA logging events in the //om11 transaction.
2) "High : Log_WriterTaskSynchronizer::m_spinlock: collision rate 0.02%, 1 collisions,
       30000 spin loops, 66356 yield loops, 5704 accesses"
Log_WriterTaskSynchronizer class coordinates the suspend/resume of the Log_Writer .
      As SAP customer you have the option to create the SAP OSS ticket to the component 'BC-DB-LVC' and discuss the problems on your system in more details. We could login to your system via OSS to check the status of the system and problems with the writing log in liveCache.
Please use the DB Analyzer, liveCache tool, to find the bottleneck in liveCache.
         -> For SAP liveCache documentation please see the SAP note 767598.
         -> Please see the information & documents in the MAXDB Library at the link :
                 http://maxdb.sap.com/doc/7_7/default.htm
                 -> Tools Documentation -> Database Analyzer -> Database Analyzer Messages
Thank you and best regards, Natalia Khlopina

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Error in Starting liveCache

Hello there,
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File "c:\sapdb\lc1\db\env\installib.py", line 410, in connectAndInstall
 installRoutine (session, options)
File "c:\sapdb\lc1\db\env\lapps.py", line 43, in install
 "APPS"
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Thu 09/13/2007
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END ******************************
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Thu 09/13/2007
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 installRoutine (session, options)
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Thu 09/13/2007
01:31 PM
END ******************************
Another thing is, the actual password is not the same password I changed in DBMGUI and in Integration. Can you please help me with this error and -24964,ERR_EXECUTE: error in program execution keeps appearing in the logs.
Thank you.

Hello Deanna Mariel Marasigan,
-> please check which user you set for LCA connection in LC10 -> Integration.
 You wrote, that it's SAPLC1. Correct?
-> run the SQL statement as superdba user & check if this user is listed:
select * from domain.users
-> To make sure that the lcinit script works with the correct Standard liveCache
user then you should run the commands to check the
liveCache user in the upc container:
In a dbmcli session (e.g. in LC10 -> liveCache:Monitoring -> Tools)
sql_execute user-type=SAP select user from dual
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When an error returns ( unknown user/password ), then no user is set or wrong password.
To set the new password for Standard user in the upc container run:
dbmcli -d LC1 -n <LC-server> -u control,<control> user_sap SAPLC1,<pwd-new>
( please see the SAP note 616555 for more details ).
This sets the new user/pwd in the upc container.
After that the above command should return the user.
Restart the liveCache in the LC10 transaction.
Thank you and best regards, Natalia Khlopina

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