Error messages when connecting pc to playbook

Hi, I downloaded the new version of Desktop and connected to my playbook. the playbook indicates that there is a comms link ok . when getting started on desktop there is a message : Error occured mounting playbook . Pin 5014AB9F  volumes reconnect your device E: 0x4B3.
I downloaded an update of the tablet OS.  That reloaded fine so the comms link seems to be fine.
I have reconnected a few times the USB cable and it still gives me that error so I cannot back up my tablet or download files from my PC
Help !!!

This solution allowed the itouch to communicate with itunes and then instantly recognised that it needed to be updated to software version 4.1. All's good so thanks for this

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