Error mounting a disk image
I am trying to install the adobe cs4 master suite on my macbook. When I click on the adobeCS4_MS.dmg file, it says that the disk image is unable to be opened. Any reasons why or how to fix this problem? Thank you in advance
I am having the same problem, using Safari 5.0.5 on Mac OS 10.6.7.
I get error messages on newly downloaded .dmg files (not recognised, failed to mount).
Please note, .dmg from Apple work fine. However OpenOffice, Mozilla Firefox and Skype .dmg will not open. I have tried redownloading each about 10 times.
I have made sure the default for opening these files is DiskImageMounter. However I can't find DiskImageMounter or Installer anywhere on my MacBook 5.2.
I have also repaired permissions several times using disc utility.
The problem started when I changed the computer name (Home). I have been using this second hand computer for a month no problem, but tried to change my dad's name to mine. Since then, I can't open dmgs. Also my Skype is giving me network settings errors but that's another issue.
Any tips??
Similar Messages
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My Time Machine / Time capsule gets the error: The backup disk image could not be mounted
My time machine / time capsule gets the error: The backup disk image could not be mounted.
Reboot the TC.
If you normally have multiple computers backing up, under Lion there seems to be some issues.. you need to force other users off the system. You can do that through the Airport utility, manual setup, disks, disconnect all users. Note carefully if you use Lion you probably need to download the real airport utility.. 5.6 to accomplish anything useful. -
Creative Cloud Acrobat ERROR: DS001: Failed to mount the disk image
This is very frustrating...I have installed CC app manager and have tried to downlaod and install Acrobat Xpro but get this error instead.
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DS001 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: Suite Shared Configuration CS7 4.0.0.0 {BD1F3424-B47B-45DD-B000-3571A67B63F6} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Acrobat XI Pro CCM/Adobe CS7/payloads/AdobeSuiteSharedConfiguration4-mul/AdobeSuiteSharedConfiguration4-mul.dmg. Please verify that the disk image is not corrupt.
Have search forums but can't find any thing that deals with this
Help!Have you tried the CC forum. This is a CC issue and not an Acrobat issue. You could also try downloading AA X from http://prodesigntools.com/adobe-acrobat-x-10-pro-reader-suite-direct-download-links-ddl.ht ml.
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An error has occured attempting to mount a disk image "5" error #5
for quite some time now, i have not been able to load programs. it seems to have started after i did a firmware update that was meant for a OS 10.5 system and mine is OS 10.4.11. ever since then, every time i would click on "Software Update", nothing would happen, if i were to upgrade to itunes to 8.0 whatever, nothing happens. if i were to try to mount with stuffit expander i would get the following error: an error has occured attempting to mount a disk image "5", error #5. it is getting very frustrating.
any help will be appreciated.Hi Watsmaster, and a warm welcome to the forums!
If you haven't done any Disk or OS maintenance, then I'm thinking corrupt HDD or possibly some Hardware problem.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes. -
How do I mount a disk image that won't open?
I have an external drive Samsung 500 GB that was failing. I think my MacBook Air (10.6.8) caused it to fail because it wouldn't allow me to eject the disk even though I forced quit all programs. I eventually had to just unplug the drive and this caused the external disk to fail as it had not been ejected properly. Not my fault. It's the MBA's fault for not letting me eject the disk. Now the Samsung disk won't mount properly and I get a message that the drive is failing and I should save the data.
Anyhow, I used the free version of Data Rescue 3 to try and save the data on the failing Samsung 500 GB drive and move it onto a brand new Toshiba 1 TB drive.
I was unable to use the normal scanning function of Data Rescue 3 as the hardware of the drive was too damaged, and so I used the clone function on Data Rescue 3 to clone the data onto a non-failing hard drive, with the intent of restoring the data later.
I am not sure if I was successful in making the disk image. It hung up at the 99.6% point for about 12 hours when I decided to give up on it, and I shut down Data Rescue so I could eject the hard disks.
However, it would not let me do it. I tried force ejecting but still I could not eject the disks.
I ended up just unplugging the drives. I think the Samsung drive died almost completely then because it made a whole lot of clicking noises after that (it was only making a few clicking noises before that).
Anyhow, I plugged the Toshiba 1 TB drive into the computer again and used Data Rescue to scan the drive with the disk image on it to see if I could detect files on that drive.
It opened up the structure and I was able to see that most or all of the files were there (abbout 450GB of data) just from seeing the information about the files in the structure tree - the labels of the files (file type labels such as jpg, mp4 etc) and the size of the files, although I could not open up the files to check all of them.
I tested out the restore function of Data Rescue by downloading one file (<10MB) file. I am using the free version and can download one file for free to test things out.
It worked and I was able to save that file onto a second external drive (Western Digital 500 GB) I had plugged in. I had bought this drive just to do the data rescue.
So I think the files are salvageable and the disk image is OK.
However, when I tried to open the disk image in Disk Utility, by opening it as the source and choosing the WD drive as the destination I could not open it. I got an error message. I can't remember what the message was.
I tried just opening the disk image in Finder by just clicking on the disk image but it won't mount.
Is that because my hard drive doesn't have enough space? My Desktop on the MBA only has 12 GB free and the WD drive has only 500 GB on it even though the disk image is about 501 GB.
I don't know why the disk image is that size when the failing Samsung drive only had 450 GB of data on it.
Anyway, what should I do to mount the disk image?
I want to mount the disk image so that I can copy or move the files from it to another external drive so that I can save those files.
Is it because the WD is only 500 GB or does it mean there's a problem with the disk image I made?
Should I try Carbon Clone Copy? I use that to make backups of my MBA internal HDD though I have never used it for opening or making disk images.
I have never dealt with disk images before except for dmg files of applications downloaded from the internet.
I am trying to avoid using Data Rescue 3 as I have to pay for it and if there is a free option, such as Disk Utility, CCC or other, I want to try it to restore the data in the disk image.
Sadly, I think the Samsung drive is ruined beyong repair as it's making a lot of clicking sounds and doesn't mount properly in Disk Image and I get a message that it's beyond repair or something like that in Disk Utility.
So I am relying on the disk image I made on the Toshiba drive to restore my files.
(I think it was the last movie file that caused the problem because it was when I was trying to copy it onto the Samsung external drive, all the problems began - hanging up when copying it, not being able to eject the Samsung disk, causing hardware issues on Samsung disk and getting warning messages on Disk Utility.)
BTW, I learned how to eject a drive when it won't eject the normal way, I have to use command window and type in commands, but that's another post ....
Any advice?
I am thinking of going out and buying a second 1 TB external drive so that I have a disk with enough space to open the 501GB disk image on it, just in case that was the sole problem.
However, I am not sure that is the case, and I think there may be a problem with the disk image or I am not going the right way about opening it.
Thanks for any advice.I think I've found the solution to this problem.
http://superuser.com/questions/19426/im-unable-to-mount-a-dmg-getting-a-no-mount able-filesystems-error
I am following the instructions here:
I ran into a similar situation. I did what simonair suggested and I received a message in Terminal that Volume mounted successfully. However It did not help me access the mounted Volume neither was I able to confirm the mounted Volume. Nor was I able to mount the image using Disk Drill or even scan through. Nothing succeeded.
Here is what I did to solve my problem. I see that in this post some suggested that we should convert name.dmg to writable file. I used the command from Terminal to convert but was not successful. INSTEAD alternatively, I used Disk Utility, attached the Volume (yes I got the same message again, ''no mountable system files'' however, Disk Utility nevertheless attached the image, which I was able to do before anyways. This time, I selected it and then clicked New image, and then selected image format read/write, not the compressed option. I created a new image. This time this image was writable however, it still would not mount using Simonair's solution. However, this time I was able to scan it with Disk Drill with exact file locations and folder hierarchy as I had. Recovering all from thereon was a breeze. Just remember: when you create new image of an attached volume and chose not compressed but read/write, you need to have a disk with exact amount of space that totals the total space allocated within that name.dmg file (not the amount of space the data takes). Mine was huge, and luckily I had an external disk with enough space to do that and it took about 5 hours for about 400GB of disk allocation. Good luck.
And so far it seems to be working. Even though the volume is grayed out on the left side of Disk Utility, I am still able to select it as the source for making a new disk image. I chose Read and Write and no compression.
The only thing I might be doing differently is that instead of choosing the disk image as the source, I chose the volume as the source. The volume is grayed out, but the disk image is not.
It seems to be working all right. Keep my fingers crossed.
If this doesn't work, I will use Data Recovery 3 as a last resort. -
Time Machine did not back up:
Time Machine Error; ("The backup disk image "/Volumes/Data/My MacBook Pro.sparsebundle" is already in use.")
How do I correct this issue?
Thanks!You need to be careful Bob.. people might take this literally.
Bob Timmons wrote:
How do I correct this issue?
Call the exterminator to get rid of the bugs in Lion and Mountain Lion.
https://discussions.apple.com/thread/5222487?tstart=0 -
i am running 10.7.5 on an older MacBook and getting Time Machine error The backup disk image “/Volumes/Data/Kathy P’s MacBook.sparsebundle” is already in use. what do i do now?
See Pondini's TM FAQs, for starters.
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Help !
The last few days my time capsule reports an error The backup disk image “/Volumes/Data-1/MacBook Pro.sparsebundle” is already in use.
To make things worse I seem to be loosing my screen so need to make a back up ASAPMake sure that no other Macs are backing up at the time.
Pull the power cord from the back of the Time Capsule
Count to ten
Plug the power cord back into the back of the Time Capsule
This will fix the issue about 98% of the time. If you are in the unlucky 2% category, please post back for more assistance -
Time Machine error "The backup disk image could not be created"
I'm trying to back up to an external hard drive on a home network (not Time Capsule). Time Machine appears to recognize the drive, and the correct amount of free space on it, but fails with the error "The backup disk image could not be created" after a lengthy "Preparing" wait. What's going on? Other applications are able to access this drive with no problems.
I know Apple won't support other makes of NAS, but this post I found from Pondini worked for me.
Hi, and welcome to the forums.
Check your Computer Name at the top of the System Preferences > Sharing panel.
It must not be blank; it should not be more than 25 characters long; and you should avoid punctuation, spaces, and special characters.
After changing it, click the Edit button and make the corresponding change to the Local Hostname.
If that doesn't help, apply the same rules to the name of your Time Capsule and Network, via Airport Utility.
It was really as simple as that (after I had done such things as delete the sparsebundle file, created a new one, zeroed-out the new one, nightmare!)
Problem seems to be with OS X's naming of Macs when you first set it up, as it creates a hostname "<yourName>'s Mac Book." When the NAS software (mine anyway) creates the sparsebundle image it replaces the spaces of the hostname with hyphens and strips out the apostrophe, which is never gonna work. -
Time Machine Error: "The backup disk image could not be created." Help.
I have two Macbook Pro's. One is able to backup to the Time Capsule with no problems. The other connects just fine to Airport Utility, but I get the following error after I attempt to backup: Time Machine Error: "The backup disk image could not be created."
I have reset the Time Capsule several times, so that is not the fix.
The first thing I see when attempting to open Time Machine is the following message: :The storage location for Time Machine Backups can't be found." It gives me the option to setup the Time Capsule, which I select. The next thing I select is to Change Disk. The window that opens has the Icon with Three people on it. The name of that Icon is The Moreman Time Capsule. I select it, and enter the password I created. I then choose to Backup. Then I choose to backup now. That is when I get the error: Time Machine Error: "The backup disk image could not be created."
Any ideas? Has anyone encountered this problem?You have to delete the .dmg file and start over. This happened to me 3 times already, I finally switched to Déjà Vu, works perfect and only once a day instead of 24 times a day.
http://propagandaprod.com/ -
okay all of a sudden my TC 2 TB is not backing up.
O/S Lion
macbook air late 2011 model
error: he backup disk image “/Volumes/Data/David’s MacBook Air.sparsebundle” could not be accessed (error -1).
i don't see a sparse bundle file by name per se anywhere.
Also what is new: as soon as time machine auto kicks off or I manual kick it of, it opens a new window which contains one folder (my backup fies from other days) the files are "there", but I cannot successfully back up now?
i don't see a sparse bundle file by name per se anywhere.
Also what is new: as soon as time machine auto kicks off or I manual kick it of, it opens a new window which contains one folder (my backup fies from other days) the files are "there", but I cannot successfully back up now???New 2 tb time capsule with air extreme built in. I can surf the net wirelessly through this device. And it had been backing up all along then a few days ago it stopped and reported that error.
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Purchased a new Macbook Pro 13". I used migration assistant to transfer. I can't backup to time capsule. I am getting on error "The backup disk image “/Volumes/Herb's Time Capsul/Herb MacBook Pro.sparsebundle” could not be created (error 17). Help!
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the page that opens.
Select the System keychain in the list of keychains in the sidebar of the window. If you don't see the list, click the down-arrow icon below the sidebar.
Then select Passwords in the Category list at lower left. Click the Kind heading in the list of keychain items to arrange it by Kind.
Locate the AirPort Disk Password with the name of your Time Capsule. Double-click the item and check the box marked Show Password in the inspector window that opens. You'll be prompted for the administrator login password. Make a note of the AirPort password, then close the inspector window and delete the item.
Also delete any other AirPort DIsk Password items for that same Time Capsule, which may have had a different name in the past.
Quit Keychain Access and try again to back up. -
I can select a disk (Time Capsule) and initiate the backup. It only "waits to back up" then "making backup disk available" and remains frozen there. I tried to update the software a while back and was unsuccessful, I think that may be the issue.
Any insight would be greatly appreciated. This is the error message I receive.
TIME MACHINE ERROR: The backup disk image “/Volumes/Data/Sean McGuire’s MacBook Pro.sparsebundle” could not be created (error 1).
ThanksSee #C17 in Pondini's excellent support document Time Machine - Troubleshooting
http://pondini.org/TM/Troubleshooting.html -
Even though I have LCD font smoothing disabled, Mountain Lion still uses it in PDF views, Safari’s location bar, Mail’s message view, and the dialogs for mounting encrypted disk images. Is there any solution to this problem? Also diabled the Smoothing in the SystemPrefs and also via Terminal. Font smoothing is still there. Very annoying, especially in PDF attachments in Apple Mail.
Try feeding Safari a user-defined CSS file with font-smoothing tweaks (including none). The filename and its filesystem location are arbitrary. Use your favorite coding editor.
Safari > Preferences > Advanced > Style Sheet:
Here is an example with all elements uncommented. Pick the one that works best for your Safari viewing and comment out the others:
Preview. Try Preview > Preferences > PDF > Smooth text and line art (uncheck) -
I am getting a Time Machine backup error "The backup disk image “/Volumes/Data/Extreme.sparsebundle” could not be accessed (error -1)."
Then a Finder window pops up with the backup directory in it. When I open it I see all the backups that were completed successfully and then the one there is simply always shows the data and .inProgress. I thought that maybe if I could delete the one that is perpetually in progress it would start a new one and run fine, but I won't let me delete it.Reboot the TC.. or go to the 5.6 utility.. and disconnect all users.. to force it to reconnect.
C17 in troubleshooting.. to give more specifics to Kappy's comment.
http://pondini.org/TM/Troubleshooting.html
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