Error msg itunes store request timed out

i keep getting the msg "we could not complete your itunes store request. the request timed out. there was an error in the itunes store. please try again later" what is going on that i can no longer access itunes store??

I'm having the exact same problem. I've tried emailing Itunes support and they are morons. They completely fail to address teh problem. I emailed them reminding them that my computer far exceeds their requirements and that I don't have any other programs running but I haven't heard back yet. I'm planning to challenge the charge on my credit card. I will never purchase anything from Itunes again.
Here is what they suggest:
1) To use iTunes, your PC must meet the Windows system requirements listed here:
http://www.apple.com/itunes/download
(Note that installing the latest version of iTunes will not affect your library or any items in your account waiting to be downloaded.)
2) Quit as many other open applications as you can before playing videos in iTunes.
3) Wait for all iTunes Store purchases to finish downloading before playing videos.
4) Disable all non-Microsoft startup programs and services

Similar Messages

I have been trying to update via App Store and every time only with apple software it starts to download and it will says it's calculating time remaining then an error message pops up saying " An error has occurred the request timed out. (102) "

I have been trying to update via App Store and every time only with apple software it starts to download and it will says it's calculating time remaining then an error message pops up saying " An error has occurred the request timed out. (102)" I have tried everything , I've been told its my ISP but I have tried using differenet internet to attempt the updates. Like I said all other software updates fine its just apple software

http://www.apple.com/support/mac/app-store/contact.html?form=account

ITunes store keeps timing out!

This is a new issue. My internet is blazing fast but I can't do anything on iTunes Store without timing out. It will load most of the page but shows broken links for images and any further requests give me a 'timed out' error.

Cable internet into Airport Extreme cabled to 20" iMac.
OS X 10.5.7 iTunes 8.2.1
I can sync with my iPhone, and iPod. I have no other issues with the function of the program. It doesn't crash at all.
BUT, ... when I click on iTunes store in the left pane, I get nothing, ... nothing, ... nothing, ... then sometimes iTunes will display most of the 'home' page. It will display a broken link instead of images, and it takes minutes to get that far.
The MacBook on the same network (with a different iTunes account) has the exact same issue.
My internet otherwise works perfectly. pages load very quickly in Safari and Firefox, Mail works great, Battlefield 2142 is running perfect, even Azureus is all green lights.
Before anyone suggests the obvious, I have tried restarting the computer and running ONLY iTunes, ... only to experience the exact same problem.
note about an hour ago I thought the problem went away. I was clicking through iTunes like normal, ... but only for about 3 minutes, then nothing, ... nothing, ... nothing.
Aaarrgghhh!!!

Checking for updates an error has occurred the request timed out

Whenever I try to check for an update to my software on my computer I get this message: "an error has occurred, the request timed out."
I have not been able to have a software update in many months. Any suggestions on how to fix this?
Thanks,
David

Quit all applications
Hold option key down and click the "Go" menu in the menu bar.
Select "Library" from the dropdown.
Library > Preferences
Look for the file com.apple.appstore.plist and move it to Trash.
Restart the computer.
Source:https://discussions.apple.com/message/20445064#20445064

Unable to update on macbook pro. Error message: An error occurred. The request timed out. (102)

I am unable to update on MacBook Pro. Error message" An error has occured. The request timed out. (102)

Try a different DNS server ..
Quit the App Store.
Open System Preferences > Network > Advanced > DNS
Click + and type:
208.67.222.222
Click + again and do the same.
208.67.220.220
Click Ok.
Relaunch the App Store and try updating your software.

Cannot access iTunes Store - "connection timed out" or "secure connection failed" issues.

If you are having problems connecting to the iTunes Store to:
(a)     activate a new iPod, iPhone or iPad; or
(b)     re-activate an existing iPod. iPhone or iPad after upgrading the OS for the device,
then hopefully this article will assist.
It is assumed that have encountered the following problem. When you connect your device to your PC the device is recognised by iTunes, but the main window simply displays the name of the device (e.g. iPad). The progress bar at the top says "accessing the iTunes Store", but it stalls and eventually there is an error message saying something like "connection timed out".
There are a number of variants of this problem, but the common thread is that your device is unable to access the iTunes Store to authenticate a new device or after upgrading the OS on an existing device.The first recaction is to check that your Internet connection is ok and that that "itunes.exe" a not being blocked by your Windows or third party firewall settings, but the problem persists.
Having recently experienced this problem and scouring the Internet for a solution, I eventually solved it using the following approach:
(a)     Check that you are connected to the Internet (i.e can browse the web).
(b)     Open iTunes and choose "Run diagnostics" from the help menu and then select the "networking connectivity" option (uncheck the other options) and click "next" twice. A report will show the results with a "green" or "red" dot next to each item. You should see a "green" dot next to the first two items ("Network interfaces verified" and "Internet connection verified"). However there will probably be a "red" dot next to the third item "Secure link to iTunes Store verified".
The important thing to note is that a secure connection could not be established. This is an indication that your wireless security is the problem. It does not satisfy the security level expected by the iTunes Store. It seems that an unsecure connection or one using outdated encryption (such as WEP) is no longer sufficient for the iTunes Store. This may be why the problem has emerged with the most recent versions of iTunes. The now widely used wireless encryption standard WPA or WPA2 is expected.
So you need to check your router wireless security settings and, if you have a PC that uses a wireless connection to the router, make sure its settings match. The following is a guide bearing in mind that there are many different types of routers and Windows OS.
Router
TIP: If you have a wireless connection from your PC to your router, then check your PC wireless security options first to see that "WPA" or "WPA2" are available (see below) as it will be a pain to change your router settings only to discover that your PC does not have the same options.
(a)     Most routers can be accessed using your web browser by typing in the router's address (e.g. http://192.186.1.1). If you don't know the address look at the mannual that came with your router as it will tell you how to do this.
(b)     Once your browser displays the router interface you may be prompted for a username and password. These may be the default factory or ones that you have created previously. If the username or password has not been changed, but you don't remember of know what they are again go to the mannual that came with your router as it will have that information.
(c)     Assuming that you are able to access your router interface, look for the "wireless" tab or menu and a sub-menu or option for the "security settings". They'll be there somewhere. Once you find the security options you can select the encryption level. As stated above, you should choose "WPA" or "WPA2". You will then be asked to create a network key which can be anything with the required number of letters and/or digits.
(d)     Once your finished write the settings down (including the key) as you will need them for your PC if you have a wireless connection to the router. Save the changes (if prompted to do so) and re-boot your router.
PC Wireless
(a)     Again the appoach that you need to take will depend on your OS (XP, Vista or Windows 7), but generally speaking if you go to the "network" on your PC there will be the option to highlight it and right click or choose a "properties" item. I vaugely think this can be done in XP by right clicking the wireless icon in the taskbar and navigating to the dialogue box that shows your network. In Windows 7 you will need to go to the "Network and Sharing Center" and then choose "Manage wireless networks".
(b)     At some point (sorry to be vauge) you will find the wireless network security options for your network. Select the same level of encrytion ("WPA" or "WPA2") and type in the same network key that you chose for your router. Save the changes and your wireless connection should come to life. If not then make sure that you have put in the correct settings before freaking out.
Back to iTunes
Once you are connected to your router again (wirelessly or by lan), then plug in your device and open iTunes. As before it will try to access the iTunes Store, but hopefully you won't have any problem establishing a secure connection and you'll be up and running.
Best of luck!

Something is still blocking iTunes, do you have any other firewall installed?
When you say you removed Norton, to you mean you uninstalled it. An uninstalled Norton security product can still bock iTunes as some of it is left behind.
Several people have found that using the Norton Removal Tool to remove all traces of Norton fixes this problem.
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039?OpenDo cument

Cant connect to itunes store, connection timed out.

hey guys, i need your help. ive tried everything apple says to do on its support page. i keep getting the connection timed out error. my internet works fine.
thanks, erika
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
TOSHIBA Satellite A205
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver not found.
Bonjour 2.0.0.34 (214.3)
iTunes Serial Number CC777F9451E503A0
Current user is not an administrator.
The current local date and time is 2010-04-18 19:42:18.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {9C24489D-25CA-488F-B857-891022864685}
Description: Atheros AR5007EG Wireless Network Adapter
IP Address: 192.168.1.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Apr 18 19:30:21 2010
Lease Expires: Mon Apr 19 19:30:21 2010
DNS Servers: 204.111.1.35
204.111.1.35
137.118.1.32
Adapter Name: {BCBE8836-6689-4801-B2B1-94219398E4C7}
Description: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: 127.0.0.1:5555
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
An unknown error occurred (-9808).
iTunes has never successfully accessed iTunes store.

This worked for me. (after trying EVERYTHING in discussion boards, online AND speaking to iPhone support - who couldnt help)
Open Internet Explorer. Go to "Tools" menu, Internet options, Connection Settings, Lan Settings,
-Check Automatically detect settings
-Uncheck "Use a proxy setting..."

Itunes could not connect to iTunes Store-Network timed out. Upgraded to 7.6

I upgraded this morning and was able to buy tracks. Now I get "Itunes could not connect to iTunes Store.The Network connection timed out. Running Nework Connectivity Test shows everything ok. Apple Sw Update application shows the same behavior. All of my other applications and programs run normally. I can surf web ok.
Can someone help me?

Search the forums. This is an old problem. For almost everyone it's a Norton issue. I had to upgrade from Norton 360 V1 to V2 to solve the problem. With otehr versions of Norton people have been able to create an entry in the firewall's allowed sites and that fixed it. If nothing else call Norton. They should have had enough calls by now they'll be able to tell you how to fix it for your version of Norton.

Cannot connect to itunes store: connecton timed out

I just transferred my library from my old computer to my new one and then found that i couldnt connect to the store.
I have been looking for hours now on the solution to this problem on here and have done all suggestions please help me!
here are my diagnostics also my internet is working fine
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Compaq-Presario AY030AA-ABA CQ5320F
iTunes 10.0.1.22
QuickTime 7.6.8
FairPlay 1.9.16
Apple Application Support 1.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.2.0.47
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.3.0 (214.3)
Gracenote SDK 1.7.1.420
Gracenote MusicID 1.7.1.78
Gracenote Submit 1.7.1.106
iTunes Serial Number 9321E38DF93E3444
Current user is not an administrator.
The current local date and time is 2010-10-06 21:00:16.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
NVIDIA , NVIDIA GeForce 6150SE nForce 430
** External Plug-ins Information **
No external plug-ins installed.
iPodService 10.0.1.22 is currently running.
iTunesHelper 10.0.1.22 is currently running.
Apple Mobile Device service 3.2.0.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {99F55DF7-8C43-464C-A8A9-FA3F847467CB}
Description: NVIDIA nForce 10/100 Mbps Ethernet
IP Address: 192.168.1.46
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Wed Oct 06 19:10:38 2010
Lease Expires: Thu Oct 07 19:10:38 2010
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
iTunes has never successfully accessed iTunes store.

by the way i HAVE enabled itunes in windows firewall for some reason it says i havent

I'm trying to log on to Vtalk, but I can't log in because an error pops up saying 'request timed out'

I'm trying to log on to Vtalk and my mail, but the 'timed out' error keeps popping up and I can't log in. I know it's not a wifi strength issue, I can get on the Internet and Skype perfectly fine, but not any app that needs an email. Help!

Right, it works perfectly when I'm connected to another wifi source, but even if I download the app elsewhere and try to use it at home, no dice :/ Same with my email app. I can check my email by using a web browser app and going on to the site but the app itself won't update unless I'm connected to another wifi source.

SSRS report- Request timed out error displaying when running.

I have a parameter which with other date ranges work but where the parameter for datetime is from 4/1/2013 to 5/1/2013 it brings this error:
Server Error in '/' Application.
Request timed out.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Web.HttpException: Request timed out.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[HttpException (0x80004005): Request timed out.]
How can I be able to determine the cause of this because the sql mgmt studio brings in the data really well at 15 seconds with hundreds of rows?
I am not trying to lessen the time for getting this data which one thing would be to reduce the amount of fields needed to lower reaction time for retrieving the data. I am just wondering why is it giving me this and what plans can I do to avoid these errors
from happening again?

Hi Elvin,
The issue might be related to the executionTimeout setting of the Web application. If you view the report in the report manager, please use the following steps to modify the web.config file:
Navigate to <Drive>:\Program Files\Microsoft SQL Server\MSRSX.<InstanceName>\Reporting Services\ReportManager, back up and then open the web.config file.
Search for httpRuntime.
Add maxRequestLength="100000" to the line of code, and reset the executionTimeout value so that the line looks like this:
<httpRuntime maxRequestLength="100000" executionTimeout="90000" />
If you view the reports on a SharePoint site, please modify the web.config file of the SharePoint Web application. For example, if the SharePoint Web application uses 80 port, then its web.config file is located in the C:\inetpub\wwwroot\wss\VirtualDirectories\80
folder.
Hope this helps.
Regards,
Mike Yin
TechNet Community Support

IPhone/iPad connection error after first login ok: The request timed out. (-1001)

Hi
I have installed SAP 9.0 PL 12, DI API all version, Integration Component of the SAP 9.0 PL12.
On my iPhone I have the 1.10.1 version of the app SAP.
I followed the directions provided in the note (also in 1602674) and in the forum, but nothing.
I start my PC (server with integration installed), do all the tests possible dall'integration admin and I always correct results.
Start app from my iphone, it connects to my DB but.... after a few minutes I get the error
"Connection Failed - The request timed out. (-1001)"
and then throws me out of the db.
If I try to reconnect, re-entering the password I have always the same error.
To reconnect, I have to restart the PC and the situation repeats itself (is the first logon, then I get the error and I can not reconnect).
Can anyone help me?
THANKS
NL

H Thusar
Update: I only changed the startup type of the service DI Proxy, Event, Integration, and instead of putting 'Automatic' I selected 'Automatic (Delayed Start)'.
I rebooted the server and I was able to connect the iPhone via app to my DB: I was about an hour, I created BP, made changes, displayed report.
I then did the logoff.
I tried to reconnect but nothing is returned the error 'Connection Failed - The request timed out. (-1001)'.
Even after restarting the server again, the app connects after about two minutes I get the error 'Connection Failed - The request timed out. (-1001)' and is no longer relates only after you restart the server.
Help
NL

'Request timed out' on Application Loader

I cannot upload my binary using Application loader. Error message is either 'request timed out' or 'connection lost' during the "Sending API usage to iTunes Connect". (Upload worked yesterday, my internet connection has not changed).

I Also have same prblem here in Dubai... Request time out. I bought this new iPad last Gitex but I can't install anything.
i am giving this iPad mini as a gift to my mother but I change my mind,, could someone help me sort this out??

ITunes Store error msg: We could not complete your iTunes Store request. An unknown error occurred (-50).

So I began having trouble connecting to the iTunes store with my computer about a month ago. It was working fine, I purchased and downloaded some music, and then the next day I got this message when I clicked on the iTunes Store: "We could not complete your iTunes Store request. An unknown error occurred (-50). There was an error in the iTunes Store. Please try again later."
Some basic facts about my computer:
Mac OS X 10.7.3, purchased in May '12.
iTunes is updated to the latest 10.6.3 version.
I have Sophos Anti-Virus (newly installed in the last two weeks).
No firewalls are set up.
Parental controls are not blocking anything (don't have them set up).
Internet connection is fine, no matter how I connect.
I did have an older version of iTunes (the previous version, so it wasn't that old) when the problem began, so I updated to the newest version hoping it would fix it; but it hasn't. I have checked the firewalls per apple community posts. I have checked the network connection. I only just put on an Anti-Virus (and the problem was pre-AV, so it shouldn't be that). I FINALLY figured out how to uninstall iTunes, and then I reinstalled it. The store still won't open, giving me the same message.
A little more research seems to show that the (-50) error is when it times out? But the message appears barely half a second after I click on the iTunes Store icon. It doesn't seem to even try; there isn't enough time to warrant a 'timing out'.
I am at a loss. At this point I am considering taking my computer in and telling them 'fix it, no matter what', but if I can avoid the hassle of being without my one and only computer for at LEAST a week, that would be great.
Does anyone have any ideas?!
Thank you and God bless!
Mary

Hi Laura-Wedders,
Thanks for visiting Apple Support Communities.
On August 7th, some users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Apple worked quickly to resolve these issues, however you may have experienced them.
To check the current status of these systems please see:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
If you are still experiencing issues, you may want to troubleshoot with the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
All the best,
Jeremy

We could not complete your itunes store request. the network connection timed out

Can anyone help me with this message? We could not complete your itunes store request. The network connection has timed out.

im not sure how this works but i seem to be getting that same message matter fact my ipad 1 went into recovery mode and all i was doing was playing a game and it showed that i had to connect to itunes did that and it said it had to update and i did that and upon the update it showed network connections timed out. tech support said to turn off firewall and anti virus and try again did that and it did the same thing. and im not sure what else im supposed to do. i can get it fixed threw best buy but the thing is paying 30 bucks ***** and you know i souldn't have to pay if itunes would fix there problem it's not my rouder and it's not my internet cause i have went to other peoples homes and tryind and get the sam ething so it has to be apple or itunes not sure which but wish they would fix the problem

Error msg itunes store request timed out

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