Error msg "unable to load" from Office2HD

Converted pdf to DOC. Went to open within my Office2HD word processor. Get error msg "Load failed an error occurred while opening document". Original pdf document resident on my Google drive. How to open and subsequent edit?

I'm assuming you're using the Export PDF service. Here is their forum.

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    I am getting below error while starting an Essbase Application:
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    *[2012-04-04T14:14:03.816-19:14] [RPA] [ESM-6] [ERROR] [32][] [ecid:1333566842161,0] [tid:2058170128] Unable to lock file*
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