Error msg while starting WF using SAP_WAPI_START_WORKFLOW

When I try to start one custom workflow using SAP_WAPI_START_WORKFLOW I am receiving a msg as “You are not of the possible agents“. So I tried to make the WF as generic task. Here I went through PFTC_CHG: pftc_chg and mevu option “<i>additional data-->agent assignment</i>” here I am getting one error popup as “<b>Entry in outbound table not found</b>”.
Please help me out to resolve this and should be able to run WF from FM.

Have you looked for OSS Notes (search for the message class and number)?
And as always.... version and support package level is useful information.
PS: when you receive error messages, post the message class and message number in addition to the message text. It allows people with different logon languages to reckognize the message.

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