Error msgs read, damaged PDF and can not repair. Other computers are able to open the PDFs.Please advise?

Unable to open PDFs on a specific computer. Other computers are able to open the PDFs. What could be wrong with this one computer? Please advise appropriate course of action?

Hi $Comptroller,
What are you using to open the PDFs? Reader or Acrobat? It may be that there's a problem with the application that you're using to open the PDFs. Please update (first) or repair Acrobat or Reader following the instructions in this document: Can't open PDF
Please let us know how it goes.
Best,
Sara

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