Error: "not a valid Frame file"

I've created three RoboHelp HTML projects that
reference Frame books. When I update one of the projects, I get the
message "[file].fm could not be opened. Please verify this is a
valid FrameMaker(R) document."
If I right-click the file from within RHH, it opens in Frame.
I'm not sure what it wants me to do to verify that it's valid.
I've made sure that the book can be generated in Frame. I've
verified that all cross-references are valid. I'm running out of
things to check. And I can't figure out why one file out of six is
considered not valid.
Thanks for any help :-)
Char James-Tanny

Hi Char
RoboHelp is trying to open the file and convert to MIF and is
encountering errors. The error can be while opening the file,
saving the file to MIF or because of a path mismatch. Please verify
RoboHelp patch 7.0.2 is installed. There are a few things you can
try here
1. Open the file in FrameMaker before you run update in
RoboHelp.
2. Close RoboHelp, delete the .cpd file and re-start RoboHelp
3. Save the file again in FrameMaker. Restart FrameMaker,
then try update
4. The last option is to remove the FrameMaker file and add
it again in the project. It should not take more than a few minutes
if your style mappings are already saved. You can export and import
your style mappings (except for a cross-reference mappings. There
is a bug when there are cross reference mappings present, RoboHelp
exports an empty style mapping file).

Similar Messages

  • Infopath 2013 SOAP Web Service Data Connection - Error: The file is not a valid XML file

    Here are the steps to replicate the issue I’m having when adding lists.asmx or any other SharePoint web service in InfoPath 2013. This web service opens fine in the browser from my desktop. My account is a farm administrator and is added to the
    web application’s User Policy.  I can use these services just fine using Nintex 2013 Workflow.
    Open InfoPath Designer 2013.
    Select Blank Form and click Design Form button.
    Click “Data” tab.
    Click “From Web Service” and select “From SOAP Web Service”
    Enter https://mysiteurl.com/_vti_bin/lists.asmx?WSDL for the web service definition.
    Click Next.
    Windows Security window pops up.
    Enter a credential. I tried both my account and the farm account. My account is a farm admin and is added to the web application’s User Policy with Full Control.
    Click OK. It prompts for credential multiple times.
    I get below this error messages: 
    Sorry, we couldn't open https://mysiteurl.com/_vti_bin/lists.asmx?WSDL
    InfoPath cannot find or cannot access the specified Web Service description.
    The file is not a valid XML file.
    Not enough storage is available to process this command.
    We have a project that is in need of these services using InfoPath so any help is greatly appreciated.

    Hi Brian_TX,
    For your issue, try to the following methods:
    Change your service binding in web.config to:binding="basicHttpBinding". It seems in VS it defaults to wsHttpBinding.
    Replace all instances of "parameters" from the web service wsdl with the name "parameter"
    There are some similar articles about the issue, you can have a look at them:
    http://www.infopathdev.com/forums/t/23239.aspx
    https://social.msdn.microsoft.com/Forums/office/en-US/621929c3-0335-40af-8332-5a0b430901ab/problems-with-infopath-web-service-connection?forum=sharepointcustomizationprevious
    https://social.msdn.microsoft.com/Forums/en-US/5fa5eca8-f8d7-4a2e-81ba-a3b4bdcfe5af/infopath-cannot-find-or-cannot-access-the-specified-web-service-description?forum=sharepointcustomizationlegacy
    Best Regards
    Lisa Chen
    Forum Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]

  • I have an older version of itunes on my L drive.  Everytime I try to download the newest version I get the error itunes.resources is not a valid short file name.  Now I obtained an iphone and cannot sync the phone to my account because it wants me to upda

    I have an older version of itunes on a separate drive.  Everytime that there has been an update to itunes it will not let me update.  Now I purchased an iphone and I hooked the phone up to the computer and it tells me I need to install the latest version of itunes.  I downloaded to try it, but I keep getting an error message that says itunes.Resources is not a valid short file name.  What can I do from here?

    That is a new one on me.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • Error - 2048 not a valid movie file

    hello,
    I'm a NAPP member and had been following the photoshop TV casts on QT....however, now I get the error message 'error - 2048 not a valid movie file'...its an mpeg4 QT file, but I get the message whenever I attempt to play the downloaded file...or when I try to just watch the stream, it won't open the URL...these are the only movies that I'm having this problem with...as I can watch other movies from other sites w/o incident...NAPP hasn't replied to my inquiries except that they don't support the TV shows.
    Any ideas?...would be appreciated...
    Thanks...
    G5 - dual 1.8 ghz - 2ghz ram   Mac OS X (10.3.7)   Dell Inspiron Core Duo notebook w/ XP home

    T S
    Thank you very much for the link to videolan.org. I was having the same problem playing downloaded Photoshop TV videos. I tried MPlayer which worked but was not comprehensible. I had never heard of videolan, but it works like a charm.
    Thanks again.
    17 PowerBook, 1.33 Ghz   Mac OS X (10.4.6)   2 GB Ram, iWeb 1.1.1

  • "not a valid short file name" and "invalid character" install errors

    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
    Symptoms
    While upgrading or uninstalling a Windows software application (such as iTunes for Windows or QuickTime for Windows), you may receive one of the following error messages:
    file name is not a valid short file name
    The folder path 'folder name' contains an invalid character.
    ... where file name could be the name of any file, and folder name could be the name of any folder.
    In the case of software that uses advertised shortcuts (such as recent versions of iTunes for Windows or Safari for Windows), the messages may also appear when attempting to launch software that has already been installed.
    Resolution
    The error messages are usually caused by damage to the installation database for the application. Clearing the installation database for the application by using the Windows Installer CleanUp utility can usually get you past the error message.
    (1) Click [here|http://support.microsoft.com/kb/290301] first, and read the important information about the utility.
    (2) Click the *Download the Windows Installer Cleanup Utility package now* link on that page to download a file titled msicuu2.exe.
    (3) Open the msicuu2.exe file and follow the prompts to install it.
    (4) In your Start menu click *All Programs* and then click *Windows Install Clean Up.* The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (5) Select the software you're getting the "not a valid short file name" or "invalid character" message for from the list and click Remove.
    (6) Click OK in the confirmation dialog that appears.
    (7) If you have multiple entries for the software you're getting the "not a valid short file name" or "invalid character" message for, repeat steps 5 and 6 for the other entries for the software.
    (8) Click Exit.
    (9) Restart the computer.
    If you were getting the "not a valid short file name" or "invalid character" message when trying to upgrade or launch software, now try reinstalling the latest version of the software.
    If you were getting the "not a valid short file name" or "invalid character" message when just trying to uninstall software, program files for the software in question will remain on the PC after it has been removed by the Windows Installer CleanUp utility. If you want to remove leftover program files, check in at the appropriate forum at [Apple Discussions|http://discussions.apple.com/index.jspa?categoryID=1] and ask which files can be safely removed.
    This is the 1st version of this tip. It was submitted on March 24, 2010 by b noir.
    Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

    Go to Microsoft website to fix installer file problems.
    Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    Download and Install iTunes

  • Adobe Reader XI Install Error 1325 AI_RecycleBin is not a valid short file name

    Adobe 10 worked fine on my computer, when I did the update for Adobe XI I got this error.  I tried a couple of times to redownload and install with no success.  Adobe Reader 10 wouldn't work either.  I did a restore on my computer back before the Reader update and that did not get Adober Reader back to working.
    I have been through the Adobe Help & Support, and  Community.  I have used the uninstaller programs and checked anything and everything I found in those two places.  I even tried to install Reader 9 to no avail.
    I am ready for some help and ideas?

    In your post https://forums.adobe.com/thread/1572490 you show message 'Documents is not a valid short file name'.  Now you have the same problem with AI_RecycleBin?

  • Unable to install Safari 5: "not a valid short file name" error

    Hi all,
    Previous thread has been archived, but I thought I'd post an update on this issue, since we finally solved it!
    To recap, I was getting an error on trying to install Safari which said "<username> is not a valid short file name", and the installation would fail. If installing under an admin username with a shorter name, the installation would succeed, but the same error message would occur for the original user when trying to launch Safari, during the initial configuration process. The problem also plagued some other installation processes, including (for example) Adobe Acrobat updates.
    The problem turned out to be related to our redirection of user's profiles (My Documents, Application Settings etc.) to a fileserver. These are pointed to a file share named users on each office's primary file server, and this works fine for most purposes. However, we did not allow users read access to the "users" folder on the server in which their individual user directories were located (this was so users could not browse a list of employee names in this folder). This turned out to be causing the problem; by allowing read access to the folder, all the issues where cleared up.
    Anyway, I hope this helps anyone else who may have experienced the same problem!

    Excellent news, lab.
    Many thanks for letting us know the resolution.

  • "1325 Error: iTunesHelper.Resources is not a valid short file name"

    I recently got a new hard drive, and I tried to drag all of my iTunes information to it, and it did. But when I opened iTunes, it said that it was not installed properly and that if I wanted to get cd track names I would have to install it again. So I deleted it, and now when I try to reinstall iTunes, I get the following error:
    "1325 Error: iTunesHelper.Resources is not a valid short file name" I don't remember if it was iTunesHelper or iTunesMiniplayer, but it was one of the two. I have tried everything I can think of to fix this. I have tried doing a system restore, getting rid of the registry information for the entire apple corp. folder, and searching for anything iTunes and deleting it. HOW DO I FIX THIS!? I need iTunes to put music on my ipod (which also got deleted during this).
    PLEASE HELP!!

    Ok first of all never try just copying a program folder again. You always need to do an fresh install.
    Try uninstalling iTunes, then going into C:\Documents and Settings\<<Your user Name>>\Application Data\and rename the "Apple Computer" folder to "_Apple Computer"
    Then go to C:\Documents and Settings\All Users\Application Data\ and rename the "Apple Computer" folder to "_Apple Computer"
    Then go to My Documents > My Music and move the files iTunes Library.itl and iTunes Music Library.xml any where else. Do not delete them.
    Then go to C:\Program Files and delete the iTunes folder if it is still there.
    Then reboot.
    Then try re installing.
    After you have that copy your music files to the new PC and use the File > Add Folder option to add them to iTunes. Use the other import features under File to import the other music data

  • Re-Install and "Error 1325. Resources is not a valid short file name."

    I am trying to reinstall the software (from install disk) and everytime I run it, I get this message "Error 1325. Resources is not a valid short file name." which then shuts down the install. I even downloaded the software from the website with the same error message. Anyone know how to fix this? I am trying to reinstall because the Palm Desktop will not run. If it matters I have a Palm TX.
    Thanks for any info,
    Brian
    Post relates to: Palm TX
    Message Edited by bpapiez on 10-24-2008 08:08 AM
    Message Edited by bpapiez on 10-24-2008 08:08 AM

    Hello and thank you for using the Palm Help Forums!
    From what I researched this issue seems to be caused by Windows. I did find a post elsewhere that someone else was able to resolve it. I hope it helps:
    http://community.macrovision.com/showthread.php?t=158002
    -Pat
    Post relates to: Treo 800w (Sprint)

  • Need @ Solution Error 1325. Favorites is not a valid short file name.

    Hi all
    Can anyone out there help me please?
    Every time I try to get the latest upgrade for Adobe, the download goes smoothly but the installation halts at around 94% with the following error:
    Error 1325. Favorites is not a valid short file name.
    I have Windows 7 Ultimate N. This error doesn't appear to be limited to Adobe, it seems to arise in any installations that are downloaded from the web.
    Cheers
    N

    Something in your Windows registry is pointing to an invalid folder.
    Before trying to fix it manually, try http://fixitcenter.support.microsoft.com/Portal

  • Error 1325. Documents is not a valid short file name.

    I am running Windows XP/SP2 and when I try to install my mini iPod software I get the following Error message--
    Error 1325.Documents is not a valid short file name
    What do I need to do to resolve this issue?
    Thank you, KSL

    Kristine,
    I've never heard of this error message, I'm sorry..
    Where are you saving the iPod software when you tried to install it?

  • Error 1325. Favorites is not a valid short file name.

    Hi all
    Can anyone out there help me please?
    Every time I try to get the latest upgrade for Adobe, the download goes smoothly but the installation halts at around 94% with the following error:
    Error 1325. Favorites is not a valid short file name.
    I have Windows Vista Home Premium SP1. This error doesn't appear to be limited to Adobe, it seems to arise in any installations that are downloaded from the web.
    Cheers

    Just tried it...it didn't work and I got the same error code.
    Thanks anyway. I don't suppose you have any other suggestions?

  • Error Box - "iTunesminiplay.resources is not a valid short file name

    Hi!
    I've tried 4 times to reinstall iTunes, and every time I get an error box with that error message you see in the subject box above. Then, once I hit the OK button, the installer completely shuts iTunes down. How does this get fixed?
    Thanks, Howard

    Have you tried the following user tip with that one, Salazar?
    ["not a valid short file name" and "invalid character" install errors|http://discussions.apple.com/thread.jspa?threadID=2368028]

  • ""iTunesMiniPlayer.Resources" is not a valid short file name" error

    I was having problems launching iTunes from my desktop shortcut (from a Western Digital external drive). For some unidentified reason, my computer now recognizes this drive as G: instead of F:. To fix the shortcut, I opened up iTunes directly from the drive. I got an iTunes Setup Assistant message that says "Warning! iTunes was not properly installed. If you want iTunes to be able to retrieve CD information from the Internet, you need to reinstall iTunes. When I tried to uninstall iTunes using "Programs and Features" I get an error message, saying ""iTunesMiniPlayer.Resources" is not a valid short file name". To see if the problem was with the drive, I disconnected it and tried to download iTunes (from Apple.com) to my C: drive. (Local Disk). The same error occurred. Any ideas as to why this is happening and how to fix it?

    +For some unidentified reason, my computer now recognizes this drive as G: instead of F:.+
    Windows has a nasty habit of reassigning drive letters on you when different USB devices are plugged in. The easiest thing might be to assign F: to your exHD permanently. Restart your PC afterwards and try itunes again.
    http://support.microsoft.com/kb/307844

  • I'm trying to install iCloud on my PC running Windows Vista with Service Pack 2 and I get a message that the set up program is not a valid win32 file.

    I'm trying to install iCloud on my PC running Windows Vista with Service Pack 2 and I get a message that the set up program is not a valid win32 file. Can anyone help me with this?

    What is the exact error message?

Maybe you are looking for