Error occured in blackberry world

Hi I have a problem in opening blackberry world after updating blackberry world...kindly tell me how to fix it...
Solved!
Go to Solution.

waleed_010 wrote:
I want to know, is it the upgrade version issue......kindly help me
Given that thousands (millions?) of others don't have this issue, I would say it is not the upgrade version that is the cause of your issue.
Please try this. With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive
2) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you!
If not, what is your OS level please?
Article ID: KB23393 How to check the model number and version of the operating system on a BlackBerry smartphone
Please note carefully...I want to know your OS version, not your Software Release version. If your OS is old, then you might want to look into updating it. You also might want to look at a complete device WIPE to see if that fixes things. Otherwise, contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

Help - Blackberry Error - An Error has occured and Blackberry World will be closed - Tried EVERYTHING!

Whenever I try to launch Blackberry World, I get the message "An error has occurred and Blackberry World will be closed. Try waiting a few minutes and reopening Blackberry World." I have read all of the post and unless I have missed something - nothing is working.
I have a Blackberry Z10 - STK100-1
Software - 10.2.1.2977
I have tried -
launching BBW with just using Wifi
launching BBW with just using Data
launching BBW with Wifi and Data
Hard resets (after changing the above settings)
Soft resets
Battery pulls
Tried to access BBW through "games" .. the three dots, ...
Opening BBW online and trying to access my blackberry through the online program.
AND I have just wiped my blackberry to start over, and it is still not working!!!!! The restore of my data was done using the "quick backup" so it shouldn't be due to a conflict with another program.
Can you please help - I am getting ready to tear my hair out!
Solved!
Go to Solution.

Jennie1997, For those using BlackBerry OS 10.2.1, BlackBerry Virtual Expert is built in and can be opened by opening the Help application followed by tapping Testing along the bottom toolbar.
See here: http://helpblog.blackberry.com/2014/01/introducing-blackberry-virtual-expert-for-blackberry-10-os-10...
So if you have it it may have been FourSquare, ???

Unable to open blackberry world in blackberry z10 error ' an error has occurred and blackberry world must close. Try waiting a few minutes and then reopen blackberry world'

I've been receiving this error ever since u tried to back up my files on my windows laptop, and no matter what I do I can't seem to get it to work.
Is there any work around for this error? Or is there any way to reinstall app world using my browser?
thanks for the replies in advance.

The solution described on http://supportforums.blackberry.com/t5/BlackBerry-World/Can-t-upgrade-BB-World-I-think/m-p/2485451 resolved this issue. Many thanks, sdgardne!

Unable to open blackberry world in blackberry z10 error ' an error has occurred and blackberry world

I've been receiving this error ever since u tried to back up my files on my windows laptop, and no matter what I do I can't seem to get it to work.
Is there any work around for this error? Or is there any way to reinstall app world using my browser?
thanks for the replies in advance.

What else might cause this behavior, and how can I resolve it?
Outdated permissions on the files from your old computer. Right-click, Properties --> Security --> Advanced, disable Inherit settings from parent folders, chose to copy. After that, delete outdated security keys and assign current ones. You may even need to go so fart as to Take Ownership of some files to correctly restore the new system's default security settings.
Mylenium

Blackberry world connection error

Good afternoon
I am trying to access blackberry world but get the error 'an error has occurred and blackberry world must close. Try waiting a few minutes and then re-open Blackberry world'.
I have seen several recommendations to turn off wifi but I am not using wifi. This has been going on for about a day, it used to work.
I have tried downloading via my PC but I get the same error
I am using a Q10, software release 10.2.1.2102.
Please help, Thanks
Solved!
Go to Solution.

Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive
2) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My BlackBerry world isn't working

When I try to open my BlackBerry world it gives me this message ( An error has occurred and BlackBerry world will be closed. Try waiting a few minute and reopening BlackBerry world) but I just tried many. Times, as well I turned my device off and restarted but it stills not working! What can I do for make it working..?
Regards,

Hi and Welcome to the Community!
It very likely is...if you did not use the Device Switch Wizard and/or did not involve your carrier in the process, it is entirely possible that your services have not been properly migrated to your replacement BB.
KB05421 What is the Switch Device Wizard
Give that a try and see if it helps your situation.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry App World error message "An error occurred processing your request"

Hi
Since upgrading my Blackberry Q10 to version 10.2.1.2156
I cannot download anything from BB App world, when ever i press download it keeps on coming up "An error occurred processing your request"
I Have tried to restore tne device , Hard/soft resets, Refreshing app world, restoring payment information, nothing seems to work, can anybody help me out please.
I Wanted to try and delete app world from my BB but it does not seem to be a way to do that.
I Have the Blackberry Q10 Model number SQN100-5 Version 10.2.1.2156
Please let me know as soon as possible.

Have you got your problem resolved?
if so, please do let me know how you resolved it.
I am having the same problem.
Thanks in advance.

"an error occured at downloading....please try again later" when attempt to download an app from blackberry appworld

Whenever I try to download something from blackberry appworld (just an app, or a game anything) it goes to the download bit and then it says "an error occured at downloading (whatever I'm trying to download) please try again later" can someone please help me as I really need apps on my phone!??!!!
Thanks

Unable to establish location of similar postings. Can anyone post a link, or state location of related topics discussed? Thanks. ~Robert

Error occurred while getting reports on Blackberry.

We are using BO4.0 mobile service. When I open some Crystal reports in my blackberry I got an error:
u201CAninternal server error occurred while processing the client request. (MOB00082)u201D .
I also noticed,
1. reports which directly connect to the database using sql command are working fine.
2. for some reports having saved data, it could open fine, but if I try torefresh the parameters and get report again error will occur.
3. the webi reports have the same issue.
please help
the following appeared in the logging (Mobi_VMSServer_XX...XX_trace.glf)
java.util.MissingResourceException: Can't find resource for bundle java.util.PropertyResourceBundle, key 42085_code
     at java.util.ResourceBundle.getObject(ResourceBundle.java:384)
     at java.util.ResourceBundle.getObject(ResourceBundle.java:381)
     at java.util.ResourceBundle.getString(ResourceBundle.java:344)
     at com.businessobjects.foundation.exception.ExceptionWorker.initErrorCode(ExceptionWorker.java:415)
     at com.businessobjects.foundation.exception.ExceptionWorker.<init>(ExceptionWorker.java:131)
     at com.businessobjects.foundation.exception.CheckedException.<init>(CheckedException.java:73)
     at com.crystaldecisions.celib.exception.CEException.<init>(CEException.java:98)
     at com.crystaldecisions.celib.exception.AbstractException.<init>(AbstractException.java:87)
     at com.crystaldecisions.sdk.exception.SDKException.<init>(SDKException.java:156)
     at com.crystaldecisions.sdk.exception.SDKException$PageServerError.<init>(SDKException.java:1025)
     at com.crystaldecisions.sdk.occa.managedreports.ps.internal.PageServerError.GetErrorMessage(PageServerError.java:76)
     at com.crystaldecisions.sdk.occa.managedreports.ps.internal.SendRequestHelper.sendRequest(SendRequestHelper.java:67)
     at com.crystaldecisions.sdk.occa.managedreports.ps.internal.CacheReportSource.sendRequest(CacheReportSource.java:1523)
     at com.crystaldecisions.sdk.occa.managedreports.ps.internal.CacheReportSource.getPage(CacheReportSource.java:1036)
     at com.businessobjects.mobilebi.server.crystaltranslator.ps.CrystalTranslator.getPage(Unknown Source)
     at com.businessobjects.mobilebi.server.crystaltranslator.ps.CrystalPage.loadCrystalPage(Unknown Source)
     at com.businessobjects.mobilebi.server.crystaltranslator.ps.CrystalPage.<init>(Unknown Source)
     at com.businessobjects.mobilebi.server.crystaltranslator.ps.CrystalReport.getPrivatePageByNumber(Unknown Source)
     at com.businessobjects.mobilebi.server.crystaltranslator.ps.CrystalReport.getPageByNumber(Unknown Source)
     at com.businessobjects.mobilebi.server.commands.impl.GetReportPageCommand.execute(Unknown Source)
     at com.businessobjects.mobilebi.server.commands.impl.dispatch.PropertyFileCommandDispatcher.dispatchMessage(Unknown Source)
     at com.businessobjects.mobilebi.server.connector.MessageHandler.received(Unknown Source)
     at com.vaultus.common.core.bl.comm.CMSessionReceiveEvent.dispatchInternal(CMSessionReceiveEvent.java:34)
     at com.vaultus.common.core.bl.comm.CMSessionDispatchableEvent.dispatch(CMSessionDispatchableEvent.java:91)
     at com.vaultus.server.core.CMMessageTask.runInContext(CMMessageTask.java:60)
     at com.vaultus.server.core.JobTask.run(JobTask.java:75)
     at com.vaultus.server.core.concurrent.Task.run(Task.java:118)
     at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
     at java.lang.Thread.run(Thread.java:619)
|49988AEBC37C4723ADE0F9D989CB5110fe30|2011 11 22 09:14:14.897|-0500|>=|W| |Mobi_VMSServer| 7404| 450|Job-74          | ||||||||||||||||||||VMS_SERVER.VDSC_DRIVER_MobileBIConnector||Returning an error to the client. Details:
java.lang.RuntimeException: Information is needed before this report can be processed.
     at com.businessobjects.mobilebi.server.crystaltranslator.ps.CrystalReport.getPageByNumber(Unknown Source)
     at com.businessobjects.mobilebi.server.commands.impl.GetReportPageCommand.execute(Unknown Source)
     at com.businessobjects.mobilebi.server.commands.impl.dispatch.PropertyFileCommandDispatcher.dispatchMessage(Unknown Source)
     at com.businessobjects.mobilebi.server.connector.MessageHandler.received(Unknown Source)
     at com.vaultus.common.core.bl.comm.CMSessionReceiveEvent.dispatchInternal(CMSessionReceiveEvent.java:34)
     at com.vaultus.common.core.bl.comm.CMSessionDispatchableEvent.dispatch(CMSessionDispatchableEvent.java:91)
     at com.vaultus.server.core.CMMessageTask.runInContext(CMMessageTask.java:60)
     at com.vaultus.server.core.JobTask.run(JobTask.java:75)
     at com.vaultus.server.core.concurrent.Task.run(Task.java:118)
     at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
     at java.lang.Thread.run(Thread.java:619)

we re-installed the server but still have the same issue. we also noticed there is another error:
|D7AAE0E1036C45EA94842CAAB137950D0|2011 11 25 08:44:37.480|-0500|>=|W| |Mobi_VMSServer| 1092|8129|Job-43          | |4|0|0|0|BIPSDK.EnterpriseSession:getService|vtorbodev02:1092:8129.4:1|-|-|BIPSDK.EnterpriseSession:getService|vtorbodev02:1092:8129.4:1|Cr36auY2UUrBu1kOmdGVKVw3|||||||||com.crystaldecisions.sdk.occa.pluginmgr.internal.PluginSecurityInfo||Bad plugin xml, SI_TOTAL is different from the actual size. SI_TOTAL=11 actual size=10
|D7AAE0E1036C45EA94842CAAB137950D1|2011 11 25 08:44:37.487|-0500|>=|W| |Mobi_VMSServer| 1092|8129|Job-43          | |4|0|0|0|BIPSDK.EnterpriseSession:getService|vtorbodev02:1092:8129.4:1|-|-|BIPSDK.EnterpriseSession:getService|vtorbodev02:1092:8129.4:1|Cr36auY2UUrBu1kOmdGVKVw3|||||||||com.crystaldecisions.sdk.occa.pluginmgr.internal.PluginSecurityInfo||Bad plugin xml, SI_TOTAL is different from the actual size. SI_TOTAL=11 actual size=10
|D7AAE0E1036C45EA94842CAAB137950D2|2011 11 25 08:44:37.817|-0500|>=|W| |Mobi_VMSServer| 1092|8129|Job-43          | |2|0|0|0|BIPSDK.InfoStore:query|vtorbodev02:1092:8129.7:1|-|-|BIPSDK.InfoStore:query|vtorbodev02:1092:8129.7:1|Cr36auY2UUrBu1kOmdGVKVw6|||||||||com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects||continueUnpack(): plugin not found, type=380
com.crystaldecisions.sdk.exception.SDKException$PluginNotFound: The 380 plug-in does not exist (FWM 02016)
     at com.crystaldecisions.sdk.occa.pluginmgr.internal.PluginMgr.getPluginInterface_aroundBody12(PluginMgr.java:351)
     at com.crystaldecisions.sdk.occa.pluginmgr.internal.PluginMgr.getPluginInterface(PluginMgr.java:1)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.continueUnpackHelper(InfoObjects.java:544)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.continueUnpack(InfoObjects.java:489)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoObjects.startUnpack(InfoObjects.java:464)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore$XRL3WireStrategy.startUnpackTo(InternalInfoStore.java:1484)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore$XRL3WireStrategy.startUnpackTo(InternalInfoStore.java:1464)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.unpackAll(InternalInfoStore.java:910)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.queryHelper(InternalInfoStore.java:944)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.queryHelper(InternalInfoStore.java:929)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.query_aroundBody24(InternalInfoStore.java:798)
     at com.crystaldecisions.sdk.occa.infostore.internal.InternalInfoStore.query(InternalInfoStore.java:1)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoStore.query_aroundBody20(InfoStore.java:175)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoStore.query_aroundBody21$advice(InfoStore.java:42)
     at com.crystaldecisions.sdk.occa.infostore.internal.InfoStore.query(InfoStore.java:1)
     at com.businessobjects.mobilebi.server.utils.enterprise.persistence.GenericListOfDocuments.<init>(Unknown Source)
     at com.businessobjects.mobilebi.server.subscriptions.impl.EnterpriseSubscriptionList.<init>(Unknown Source)
     at com.businessobjects.mobilebi.server.subscriptions.impl.EnterpriseSubscriptionListFactory.getListOfDocuments(Unknown Source)
     at com.businessobjects.mobilebi.server.subscriptions.impl.EnterpriseSubscriptionListFactory.getListOfDocuments(Unknown Source)
     at com.businessobjects.mobilebi.server.utils.enterprise.persistence.GenericListOfDocumentsManager.getListForUser(Unknown Source)
     at com.businessobjects.mobilebi.server.subscriptions.impl.EnterpriseSubscriptionManager.<init>(Unknown Source)
     at com.businessobjects.mobilebi.server.subscriptions.impl.EnterpriseSubscriptionManagerFactory.getManager(Unknown Source)
     at com.businessobjects.mobilebi.server.subscriptions.impl.SubscriptionChecker.<init>(Unknown Source)
     at com.businessobjects.mobilebi.server.subscriptions.impl.EnterprisePublisher.startPublishing(Unknown Source)
     at com.businessobjects.mobilebi.server.connector.CredentialsMessageHandler.received(Unknown Source)
     at com.vaultus.common.core.bl.comm.CMSessionReceiveEvent.dispatchInternal(CMSessionReceiveEvent.java:34)
     at com.vaultus.common.core.bl.comm.CMSessionDispatchableEvent.dispatch(CMSessionDispatchableEvent.java:91)
     at com.vaultus.server.core.CMMessageTask.runInContext(CMMessageTask.java:60)
     at com.vaultus.server.core.JobTask.run(JobTask.java:75)
     at com.vaultus.server.core.concurrent.Task.run(Task.java:118)
     at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
     at java.lang.Thread.run(Thread.java:619

Blackberry world error 80002

I unable to log in to blackberry world/////
want some help...

Hey deveshpatel,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Do you get a specific error message with that error code? Also when was the last time you could access BlackBerry World?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

BLACKBERRY WORLD ERROR

Get "Error Id 11100" when trying to make purchase at. BlackBerry World. Advised to contact BlackBerry World Support. No clue there as to how to resolve this.

samimmondal wrote:
Hello I do not download in bb world when I click download button then say no caches tem....error I'd 40721.please hep me.
No need to post more than once.
Your other post has been answered.
Article ID: KB32439 Error 40721: No Cached Credentials appears when accessing BlackBerry App World
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HELP!! Blackberry world error

I cant download my apps on my bb q10 the message is :" You have reached the maximum number of PIN changes for this account please visit www.blackberry.com/support for more information."
please help me I really need my apps that I downloaded previously. I replaced my previous blackberry z10 about 5 times its a personal use and it had been replaced due to some hardware and software issues.
Thank you

You will need to contact your service provider / carrier and let them know of the error. They should then contact BlackBerry Technical Support Services to resolve this issue.
More information here: http://www.blackberry.com/btsc/KB34242
Rad Systems apps on BlackBerry World
Follow on Twitter, Facebook or BBM Channel: C0006BB16
Tips to improve your BlackBerry 10 battery life (and avoid overheating)

Blackberry world error aw11000c

I get this error every time i try to purchase apps from bb world I use a visa credit card.. I call the bank and i have no restriccions but they told me that tha bank refuces the purchases because of ccv numbert error...
Solved!
Go to Solution.

Hi and Welcome to the Community!
In the public KB databases, I find no references using the codes you have noted. If you provide instead the exact and complete content of the error message presented, along with the steps you conduct to reach that point, then we might be able to help a little bit more. Or, you can search the public KBs for yourself:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Good luck!
VIA | sdgardne
http://supportforums.blackberry.com/t5/BlackBerry-World/Helping-can-NOT-payment/m-p/2580345#M1835
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

Blackberry World Server Error on Playbook WiFi

Over the last couple of days I have been unable to download any apps from the Blackberry World. After about 1 minute I get this message:
"Blackberry World is having trouble connecting to the Blackberry World server. Verify your network connections and try again"
I not having any problems connecting to the internet and receiving emails and all downloaded apps are working ok. so I believe I do not have any network problems.
I have an android phone and can download apps from the play store ok when using the same router and ISP
Can anybody help? HAVE THEY STOPPED SUPPORTING THE PLAYBOOK?
Solved!
Go to Solution.

That could definitely be it. When that happens it's not uncommon to have access to some sites and not others.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Blackberry World doesnt open

Dears,
It is my 4th day since I am trying to fix my blackberry world app to login via z10.
I am new user on BlackBerry and I still cannot understand why I cannot login. The similar problem occurs with my BBM, when I am trying to login directly from my mobile data, and it wont, but when I login via edge modem by wifi, it does let me to enter and contact. I have tried the payment option as well, but it does the same. It doesnt let me complete, gives an error.
Anyway, regarding my mobiles software version is the latest one by 03 may 2014. I have done everything, removed.battery, didnt use and so on. But still cannot enter to BlackBerry world or bbm.
Please help.me.
I even reccomended the same.phone.to.my friend and he bought it. And today when I also.wanted.to enter from his phone, it gaves absolutely the same.problem.
I look.forward to.hear.

Thank you for the clarifications.
FYI -- there is no prompted log in or log out of BBID...it is an "always on" sort of thing, deeply tied into the device to enable various services, including BBWorld and BBM.
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive
2) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you likely should contact your mobile service provider for formal support. For BBM, from what you describe it is over their network that things do not function. For BBWorld, nothing functions. If these steps do not work to resolve it, then you will need formal support, possibly from BB themselves -- the only way to obtain that is via escalation from your carrier.
One last thought...when you talk to your carrier, ask them to dig deeply and ensure that there is no BIS account tied to your BB10 device. BB10 does not use BIS, and there are reports that on some carriers even having a BIS account with your carrier will actually block functionality on a BB10 device.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Error occured in blackberry world

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