Error occured when purchasing photo book

Hi this is issues is happening all the time when i go to buy a book. An error occurred while contacting the Apple online store. Please try again.
I have tried shuting down and pressing command option and power.
Can you please help
many thanks Louise

ive benn getting this for a year!! i payed for the update yesterday and it didnt help .
I've payed 500 dollars for apple care and they cant help either. the store isn't down
<Edited by Host>

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