'Error occured while converting the file--unknown error occured 0x77686174

I just got my first iPod but I'm a little frustrated. I put in a cd, iTunes opens and asks me if I want to import the songs, I reply yes. When it tries the very first song of the cd, it immediately comes up with 'Error occured while converting the file "name of song". An unknown error occured (0x77686174).' It doesn't matter if this is a completely new cd or an older one.
I ran CD diagnostics on iTunes and my results are below. I have posted this several times on many different boards and haven't found any solutions or been given any solutions from anyone. I have an iPod that I can't use because I can't download any songs...does anyone have any idea what to do?
I've looked at Dell to update drivers for my cd drive but it says that I have the newest drivers...the computer isn't even a year old yet. What do I do?? I've wiped the cd like several posts say to do, I've clicked the fix error option on cd off and on like several posts have said to do, I've changed the conversion of 128 to 64 like several posts have said to do...help please, anyone?
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Dell DM051
iTunes 7.3.1.3
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
RADEON X300 SE 128MB HyperMemory
RADEON X300 SE 128MB HyperMemory Secondary
Connected Device Information:
Disk drive, ST3160812AS, Bus Type ATA, Bus Address [0,0]
Disk drive, TEAC USB HS-CF Card USB Device, Bus Type USB
Disk drive, TEAC USB HS-MS Card USB Device, Bus Type USB
Disk drive, TEAC USB HS-SD Card USB Device, Bus Type USB
Disk drive, TEAC USB HS-xD/SM USB Device, Bus Type USB
CD-ROM Drive, TSSTcorp CDRWDVD TS-H492C, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: TSSTcorp CDRWDVD TS-H492C, Rev DE02
Audio CD in drive.
Found 12 songs on CD, playing time 54:35 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:30:32
Track 3, start time 09:38:25
Track 4, start time 14:58:53
Track 5, start time 18:01:08
Track 6, start time 21:24:57
Track 7, start time 26:37:43
Track 8, start time 32:16:51
Track 9, start time 36:17:54
Track 10, start time 41:57:36
Track 11, start time 46:21:38
Track 12, start time 51:48:24
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 48.
The drive CDRW speeds are: 48.

I came across your error code in iLounge, this post might help you out: http://forums.ipodlounge.com/showthread.php?threadid=30496

Similar Messages

Error occurred while converting the file ".." An unknown error occurred -50

I've had a few tracks which seem to skip on my ipod but play perfectly fine on itunes.
As a result, I've been converting these tracks to ACC files; this has worked for a few files but for one particular album i get the following:
+error occurred while converting the file ".." An unknown error occurred -50+
I've tried renaming the files, I re-created my playlist but nothing works.
Thanks in advance.

*Skipping songs*
The iPod seems to fail to play all of the occasional track that iTunes, and indeed other PMPs, are happy to play. There is probably some minor technical error in the internal structure of the file which is normally ignored by other playback software but causes the Classic to bail out.
You may like to try scanning the files with MP3 Validator which can find & fix some internal MP3 errors.
Some users have also suggested that completely removing all id3 tags and then replacing the information can be a solution. This can be achieved in iTunes by selecting an affected track, right/option clicking and using the option Convert id3 tags > None. Since some files may mistakenly have more than one tag you may need to repeat this action. Once you have confirmed that no tag is present you can replace the tag information using Convert id3 tags > V2.3 (I believe it is recommended to avoid using V2.4).
Personally I have found files for which these solutions don't work. In this case the workaround is either to re-rip the tracks or get iTunes to re-encode the file, e.g. convert AAC to MP3 or vice versa and sync the newly encoded file to the iPod instead. Because transcoding will cause a loss of fidelity you should keep your original file so that if a future iPod firmware resolves this issue you can put your original files back onto the iPod.
tt2

Error Occurred While Converting the file "Track Name". An Unknown Error Occurred (-50)

I'm trying to add the CD Ben Howard - I Forgot Where We Were to iTunes but I keep getting
Error Occurred While Converting the file "Track Name". An Unknown Error Occurred (-50).
Could someone please help?

Importing problems have been rife in the recent iTunes release.
Not sure how to solve your problem, but until a solution comes along feel free to rip in another program, such as Windows Media Player, and add the resulting MP3s to your iTunes library.

Ever since downloading Itunes 11 I have not been able to add new cds to my library. I keep getting a message that an error occured while converting the file. An unknown error occured (-69).

Ever since I downloaded Itunes 11 I have not been able to add new CDs to my library. I keep getting this message: Error occured while converting the file "..." An uknown error occured (-69).

Did you already try to restore your device? Restoring iPod to factory settings
Other solutions for this errror are mentioned here: iTunes: Error 13019 during sync

Error occurred while converting the file...

So, it seems like every CD that I tried importing over the last couple of days at some point caused the software to stop and go:
Error occurred while converting the file "[Track name here]". An unknown error occurred (-50).
Has a solution been found for this? Have others experienced this problem? How do I fix this?

Importing problems have been rife in the recent iTunes release.
Not sure how to solve your problem, but until a solution comes along feel free to rip in another program, such as Windows Media Player, and add the resulting MP3s to your iTunes library.

Error Occurred While Converting the file"name of song" The file name.......

I get this message when I try to import some CD's to my library.
A window pops up and says
Error occurred while converting the file "name of song"
The file name was invalid or to long.
Anyone else ever get this message, and how can you import CD's???????

I have had this exact same problem. I'm not sure how to fix it...

Error occured while converting the file . . . . . .

While trying to import a music CD into iTunes, I get the following message:
Error occured while converting the file "Handel: Messiah, HWV 56 - Sinfony". You do not have the privelege to make changes.
The song in question is: Handel: Messiah, HWV 56 - Sinfony.
I've imported a number of CDs into iTunes and have never seen this before.

Hi, LongIsland14.
Thank you for visiting Apple Support Communities.
This issue would be related to a permission issue most likely with the iTunes Media folder. Here are a couple articles that will help you troubleshoot this issue.
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Cheers,
Jason H.

"Error occurred while converting the file "song name."

While trying to import 3 different CD's into iTunes, the message "Error occurred while converting the file "song name. The required folder cannot be found." The song name is the first song of each of the CD's I tried to import. Have imported over 3,000 songs and never had this happen before. Help?

I think I found out why this happens. I am using an external hard drive, not sure if this is relevant, but I believe so. I went into iTunes and deleted the songs, and asked that they be deleted from the library as well. Got same message when I tried to re-import. Went on to the external hard drive, where library is located, and none of the songs had been deleted. Deleted the songs, as well as the albums folder, re-imported, no problems. Hope that helps.

"Error occurred while converting the file 'song name'. The required disk cannot be found"

Hi, I saw this issue in an archived discussion, and I just had the same problem, but figured out how to resolve it.
I think this error is a result of:
A) downloading a new version of iTunes, and;
B) storing my iTunes library on an external hard drive.
Because when the new version of iTunes was downloaded, I found that the destination folder for my iTunes music was no longer selected. Therefore, I was getting the error message: "Error occurred while converting the file 'song name'. The required disk cannot be found" when I tried to import CDs.
To fix: go to:
iTunes>Preferences>Advanced
and specify your destination folder for your music.
Just wanted to share!

Thank you so much! I was in the same situation (iTunes library stored on external hard disk). Strangely, iTunes knew where my music was stored (i.e. if I clicked a song it would link to the library location and play with no problems). But in the "Advanced" settings, the location of my iTunes Library was blank. So I just pointed to the correct location and now everything is working OK! Thanks again.

Error occured while converting the file track #1 the required disk can't be found

I have old CDs, I have new CDs and I have a relatively new MacBook Pro (3 years old) running current software on 10.9.4 OSX Mavericks. My updates are good on my iTunes but it won't let me import ANY CDs that I OWN! Is this the new Apple and it's iTunes update?
Can we not legally put our CDs onto our phones or iPad/iPods any longer? Must I go garage sale-ing for a personal CD player? The code reads; "Error occured while converting the file track #1 the required disk can't be found". My cd drive is fine btw. It reads and shows on my desktop and will also play when I double click the CD icon and play the .aiff file.

I kind of have the suspicion if you were no longer allowed to put CDs on iPods it would be front page news, not something you alone would discover. Anyway, there would probably be a clear message to that effect rather than a technical error message. I would take the technical problem route first rather than suspect you have been targeted for persecution.
Have you restarted iTunes? Have you tried restarting your computer?
Personally I prefer third party rippers such as XLD and Max and you could certainly try one of those to at least isolate the issue to iTunes.

Error occurred while converting the file "". You do not have the privilege

I have recently bought a new MacBook Pro and it's my first mac ever. I have imported all my songs into itunes from an external hard drive where i would keep all my music and video's. I went ahead and added it to my mac and everything plays and works fine but whenever i try to import a cd i get this message Error occurred while converting the file "(Song Title)". You do not have the privilege to make changes." I tried changing the sharing and permission settings on the drive but it won't let me so i have no idea on what to do next. Any help is appreciated!

Hey amba1015,
I found an article that talks about similar error messages in relation to importing an audio CD. Check out the recommended troubleshooting steps in here to see if they help:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/TS1387
Welcome to Apple Support Communities!
Have a good one,
Delgadoh

Error occurred while converting the file "song name" the required folder cannot be found

In ITunes 12, while trying to import from CDs I keep getting this message "error occurred while converting the file "song name". The required folder cannot be found". It will import 2 or 3 or 5 songs and then this message. I have tried multiple CDs, a few seem to work fine, but most don't import completely.

I think I found out why this happens. I am using an external hard drive, not sure if this is relevant, but I believe so. I went into iTunes and deleted the songs, and asked that they be deleted from the library as well. Got same message when I tried to re-import. Went on to the external hard drive, where library is located, and none of the songs had been deleted. Deleted the songs, as well as the albums folder, re-imported, no problems. Hope that helps.

Receive message after importing serveral songs from CD into iTunes (latest ver 11.1.5.5)... "Error occurred while converting the file 'songname'. The required folder cannot be found." CD/DVD ROM is no longer recognized until restart.

Consistently receive the following message after importing serveral songs from CD into iTunes (latest ver 11.1.5.5)...
"Error occurred while converting the file 'songname'. The required folder cannot be found."
CD/DVD ROM is no longer recognized until computer is restarted.

I have the same problem. I recently moved my music from a Vista PC to a new Laptop with an external CD drive. It will copy one song from the CD and it will show in the Music file and then I get the message ' Error importing a CD - Folder not found'. I must unplug the CD drive and plug it back in. I have seen no fix for this problem.

I keep getting an error code while trying to import a cd to my itunes: Error occurred while converting the file. The disc you are attempting to use is full. removing files and emptying the recycle bin will free up additional space. What does this mean?

I keep getting this error code while trying to import a cd to my itunes: "Error occurred while converting the file. The disc you are attempting to use is full. removing files and emptying the recycle bin will free up additional space." What does this mean?

Well it probably means exactly what it says... How much free space is there on your hard drive where the iTunes Media folder resides? I believe there is also an obscure bug that can occur when software doesn't read the true value of the free space properly, and the workaround is, perversely, to duplicate some content so that with less actual free space the software in question perceives it as more. I've no idea if iTunes is affected by such a bug.
tt2

Lastest Itunes version loaded - Receive the following error message when trying to download a music CD: "Error occurred while converting the file (title of CD) A file was specified instead of a folder."

OS X Mavericks with latest itunes version loaded.
Receive the following error message when attempting to download a music CD: " Error occurred while converting the file (name of music CD). A file was speceifed instead of a folder."

The best discussion of resolving the issues is found in the user tip: https://discussions.apple.com/docs/DOC-6562

'Error occured while converting the file--unknown error occured 0x77686174

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