Error occured while refreshing webi report in bi system

Dear Experts ,
please look into my problem
While refreshing WebI report in BIDEV system, we are getting the following error. The problem occurs only while refreshing the report.
ERROR: a database error occured. the database error text is unable to connect to sap bw server incomplete logon data.. (wis10901)
Regards

HI ayur
In the universe connection if the username and password is hardcoded then make sure those username and passwords are correct.
else
Make sure you are in the right BOX, for example if Universe is pointed to Prod, and you execute the report associated with that universe in the Dev, then that error will show up. So in universe connection find out to what BOX(dev, test, prod) it is pointed to and login to webI in the same BOX as universe pointed to and execute the report.
It should work, if not please let us know.

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