Error occured while trying to access desktop:

Hi All,
I've search all the threads I can find on here and tried everything they have suggested but to no avail.
I have a customer desktop which is working in Dev/QA, it's now gone into Production and I get:
Error occured while trying to access desktop:"[location of desktop]t". The object does not exit or you are not authorized to access it .if this probblem persiste contact your system administrator.
The object exists as the main_rules will apply the pcd location of the desktop.
I've made sure the permissions of all the folders and the objects match QA and the Everyone group and eu role has Read and end user assigned.
Security Zone permissions match and it works if I assign Super Admin to the user.
Any help appreciated!

Hello All,
I just experienced the same. I had all properties set ok, but no acces for the desktop when loggin in.
So I did what is written above: just changed the Desktop Id and magically I could login/access it
Probably PCD inconsistencies is the cause of this issue.
Best Regards,
Marco

Similar Messages

  • Error occurred while trying to access desktop

    Dear friends, <br><br>
    I'm working with Composition Environment 7.1 trial version.<br><br>
    I read some other related posts, but they don't apply to our situation.<br><br>
    The problem is: while trying to login into the Portal (with any user) the following error message is displayed:<br><br>
    Error occurred while trying to access desktop: "portal_content/every_user/general/defaultDesktop". The object does not exist or you are not authorized to access it. If this problem persists, contact your system administrator.<br><br>
    The problem began when I deleted an Iview (generated with Visual Composer).<br><br>
    When I go to the NWA developer traces I find the following stack trace:<br><br>
    Exception when calling ObjectFactory for portal_content/administrator/super_admin/main_rules
    [EXCEPTION]
    javax.naming.NamingException
    at com.sap.portal.pcm.GeneralSemanticsSrv.getDefaultContext(GeneralSemanticsSrv.java:194)
    at com.sapportals.portal.resolving.sl.RulePcmObjectFactory.initialize(RulePcmObjectFactory.java:169)
    at com.sapportals.portal.resolving.sl.RulePcmObjectFactory.getObjectInstance(RulePcmObjectFactory.java:68)
    at com.sap.tc.pcd.proxies.JndiProxy.getObjectInstance(JndiProxy.java:69)
    at com.sapportals.portal.pcd.gl.PcdGlContext.getSemanticObject(PcdGlContext.java:962)
    at com.sapportals.portal.pcd.gl.PcdGlContext.getSemanticObject(PcdGlContext.java:742)
    at com.sapportals.portal.pcd.gl.PcdGlContext.lookup(PcdGlContext.java:121)
    at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1821)
    at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1807)
    at com.sapportals.portal.resolving.sl.PcmRuleStorage$Loader.load(PcmRuleStorage.java:465)
    at com.sapportals.portal.resolving.sl.PcmRuleStorage.load(PcmRuleStorage.java:160)
    at com.sapportals.portal.resolving.CResolverService.getRulesInternal(CResolverService.java:314)
    at com.sapportals.portal.resolving.CResolverService.resolve(CResolverService.java:208)
    at com.sap.portal.desktop.DesktopService.getDesktopUrl(DesktopService.java:835)
    at com.sap.portal.desktop.DesktopService.getDesktopUrl(DesktopService.java:682)
    at com.sap.portal.desktop.DesktopService.getAndHangDesktop(DesktopService.java:494)
    at com.sap.portal.desktop.DesktopService.getTheme(DesktopService.java:1414)
    at com.sapportals.portal.prt.service.laf.LAFService.getCurrentTheme(LAFService.java:1074)
    at com.sapportals.portal.prt.service.laf.LAFService.getCurrentRuntimeTheme(LAFService.java:1132)
    at com.sapportals.portal.prt.service.laf.LAFService.getThemeToUseIdAndVersion(LAFService.java:1720)
    at com.sapportals.portal.prt.service.laf.LAFService.getThemePartURL(LAFService.java:987)
    at com.sapportals.portal.htmlb.HTMLBService.onHeadTagBegin(HTMLBService.java:138)
    at com.sapportals.portal.htmlb.HTMLBService.doDocumentHook(HTMLBService.java:126)
    at com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:111)
    at com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:111)
    at com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:111)
    at com.sapportals.portal.prt.service.document.DocumentHookService.doDocumentHook(DocumentHookService.java:133)
    at com.sapportals.portal.prt.service.document.DocumentHookServiceNew.doDocumentHook(DocumentHookServiceNew.java:290)
    at com.sapportals.portal.prt.connection.PortalHook.doDocumentHook(PortalHook.java:828)
    at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:613)
    at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:203)
    at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:133)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:140)
    at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:37)
    at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:144)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:140)
    at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doCached(RequestDispatcherImpl.java:517)
    at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:356)
    at com.sap.portal.navigation.Gateway.service(Gateway.java:145)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:162)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:81)
    at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:73)
    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:441)
    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:291)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:396)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:385)
    at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:48)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:76)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:240)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:78)
    at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
    at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:43)
    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:42)
    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
    at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:425)
    at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:250)
    at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:45)
    at com.sap.engine.core.thread.execution.Executable.run(Executable.java:109)
    at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:314<br><br>
    I'll appreciate any comments or suggestions.<br><br>
    Have a nice day,<br>
    Manuel
    Edited by: manudubinsky on Sep 23, 2009 4:30 PM
    Edited by: manudubinsky on Sep 23, 2009 4:55 PM
    Edited by: manudubinsky on Sep 23, 2009 5:15 PM

    Hello there,
    Another option is to create a sap* user( then no other user can login) create another user and try login.
    The steps are given here
    http://wiki.sdn.sap.com/wiki/display/EP/ToResetAdministratorPasswordthroughConfigTool
    But I guess CE dont have config tool. so you will have to do the same steps at NWA.
    If all these fail, I am afraid only option is to reinstall the Portal.
    Regards,
    Vivek Nidhi

  • Error occurred while trying to access framework

    Did some changes to master rule collection u2013 switched from default desktop to light desktop u2013 and when trying to go back, something went wrong!!!
    Error occurred while trying to access framework page: "pcd:portal_content/com.sap.pct/every_user/general/defaultAjaxframeworkContent/com.sap.portal.afpDesktop/frameworkPages/com.sap.portal.AFPpage",The object does not exist or you are not authorized to access it.If this problem persists, contact your system administrator.
    Activated SAP* user and logged in, but still the same issue!
    Tried also the following url
    http://myhost:50000/irj/servlet/prt/portal/prtroot/pcd!3aportal_content!2fcom.sap.pct!2fevery_user!2fgeneral!2fcom.sap.portal.frameworkpage
    with the response:
    Error component failed , reason : Access is denied: pcd:portal_content/com.sap.pct/every_user/general/com.sap.portal.frameworkpage - user: Guest, Original Exception : Access is denied: pcd:portal_content/com.sap.pct/every_user/general/com.sap.portal.frameworkpage - user: Guest,
    What next to do?

    Dear Customer,
    Try to access the Default Framework using the following paterns:
    Default framework page: /irj/servlet/prt/portal/prtroot/pcd!3aportal_content!2fcom.sap.pct!2fevery_user!2fgeneral!2fcom.sap.portal.frameworkpage
    Desktop & Display rules: /irj/servlet/prt/portal/prtroot/pcd!3aportal_content!2fadministrator!2fsystem_admin!2fsystem_admin_role!2fcom.sap.portal.system_admin_ws!2fcom.sap.portal.themes!2fcom.sap.portal.portalDisplayRules
    This can be used whenever the desktop assignment to the user which you are logging on with has been removed somehow. If this occurs, the user won't be able to see any content after logging on to the portal and the following error will be shown: "Error occurred while trying to access desktop: "portal_content/themes/sap_chrome". The object does not exist or you are not authorized to access it. If this problem persists, contact your system administrator."
               If this occurs, you can use the address above to restore the desktop rules at least for your user so that you can log on to the portal again with no problems.
    Best Regards,
    Fabio Sarmento

  • When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service"  Never had problems before   how can it be fixed

    When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service"  Never had problems before   how can it be fixed??

    It appears that you have a subscription to one of Adobe's online subscription sersvices.
    Here, you have a user-2-user forum for users of the free desktop PDF viewer Adobe Reader.
    Some resources for following up with question about Adobe online services.
    To contact support for acrobat.com subscription services: 
    https://www.acrobat.com/misc/en/contact-support.html 
    Other links to support:
    http://helpx.adobe.com/contact.html
    http://helpx.adobe.com/support.html
    contact Adobe Customer Care on Twitter @AdobeCare.
    Phone support (for a fee - have credit card ready)
    800-833-6687, Mon - Fri, 5AM - 7PM PT
    Be well...

  • Error occurred while trying to access framework page - E P 7.31

    Hi ,
    we are logon to the portal getting the below error
    Error occurred while trying to access framework page: "pcd:portal_content/com.sap.pct/every_user/general/defaultAjaxframeworkContent/com.sap.portal.afpDesktop/frameworkPages/com.sap.portal.AFPpage",The object does not exist or you are not authorized to access it.If this problem persists, contact your system administrator.
    user assign to the super admin role and everyone roles,
    and user assign to the AjaxPortalDesktop
    Portal version : EP 7.3 EHP1
    Thanks
    Srinivas

    Hi Tal,
    All user's are getting same issue ,while accessing  ajax portal desktop
    i have assigned read permissions  to the desktop and framework page .still getting the same
    users are able to logon to default framework page only.(classic).
    Regards
    Srinivas

  • An error occurred while trying to access the service?

    I'm trying to convert a PDF into Excel but I get the message 'an error occurred while trying to access the service'.
    I have tried logging into my Adobe account online and doing it within there, but once I have exported the file and pressed 'convert' it simply says 'conversion failure' with no explanation.
    My subscription is still valid, so I don't see why the problems?  Has anyone else had this issue and managed to fix it?  I get the error message regardless of whether I'm trying to convert to Word or Excel.
    Any ideas greatly appreciated!!
    Thanks
    Sophie

    Hi SHurcs,
    I'm sorry that you're having such trouble with your ExportPDF subscription. Does this error occur for one particular file, or with any file that you try to convert? What operating system and browser are you using?
    To get us started, here are a few things that you can try:
    In Reader, sign out, and then sign back in.
    Use a supported web browser:  http://www.adobe.com/acom/systemreqs/
    Clear the browser cache.
    If you're using a networked computer, make sure that there are no firewall/proxy settings that prevent you from uploading files to the Internet.
    Make sure that the files you're trying to convert are within the file-size limits for ExportPDF (100 MB).
    If the problem persists, please let us know, and tell us a bit more about the files that you're converting.
    Best,
    Sara

  • An error occured while trying to access the service

    i'm continually having issues with trying to convert my files from PDF to excel.  I keep on getting the error message "An error occured while trying to access the service" with no real explanation as to what is wrong.  I've tried several times on several different computers, logging on and off, changing users...same message everytime.  I have a time sensitive project to complete, and can't get it done if this conversion can't be done.  HELP!

    Hi J,
    Here are a couple documents that may assist you:
    'Getting started' guide
    FAQ
    Let me know if those help!
    Kindest regards, Stacy

  • I am using Adobe Reader with paid up service through May 2015.  When I attempt to convert a file from PDF or to PDF, I get the message "An error occured while trying to access the service.  What do I need to do to access the service paid for?

    I am using Adobe Reader with paid up service through May 2015.  When I attempt to convert a file either to PDF or from PDF, I get the error message, "An error occurred while trying to access the service".  What do I need to do to get access to the service I have paid for?

    Hi DeaconTomColorado,
    Please see "Error occurred when trying to access this service" when logging on to Acrobat.com.
    Adobe has just released an update to Adobe Reader, so if you're accessing the service via Reader, please let us know whether the update helps resolve the issue.
    Best,
    Sara

  • I keep getting the message"an error occurred while trying to access the service".  does anyone know what i need to do to resolve this problem.  I am trying to convert apdf file for msword?

    I keep getting the message"an error occurred while trying to access the service".  does anyone know what i need to do to resolve this problem.  I am trying to convert a PDF file for ms word?

    Adobe Reader is free; but you may have paid for the ExportPDF service.
    Contact Adobe Customer Care and click on the Still need help? button to chat with an agent.
    [topic moved to ExportPDF forum]

  • I am trying to convert PDF to word. With my PC  I get a message  "Error occurred while trying to access the service.   It worked fine for a long time.  Has been doing this for days now with all files i try to convert.

    I am trying to convert PDF to Word with Adobe Export PDF on my PC.  I get the message " error occurred while trying to access service".  Has worked fine in past.  Has been doing this for a few days now on all files i try to convert.    Any ideas?? Thanks

    Hi bert090909,
    Are you trying to convert your files from within Adobe Reader? If so, please make sure that you have the most current version by choosing Help > Check for Updates. Earlier versions of Reader could cause the specific error that you're reporting.
    Please let us know how it goes.
    Best,
    Sara

  • I cannot convert my pdf files to word. I keep getting an error message that "an error occurred while trying to access the service"?

    I cannot convert my pdf files to word. I keep getting an error message that "an error occurred while trying to access the service"?

    See if anything in here helps: https://forums.adobe.com/docs/DOC-1831
    [topic moved to ExportPDF forum]

  • Receive error message "An error occurred while trying to access the service" when I try to convert a file?

    When I attempt to convert a file, either to PDF or from PDF I receive the error message "An error occurred while trying to access the service" what can I do to resolve?  I already applied updates and attempted to fix?

    You could always sign into Acrobat.com directly and use the service through the web site if it's a critical need.

  • ExportPDF - "an error occurred while trying to access the service"

    I have never had a problem using ExportPDF in the past but recently I am getting an error message saying "an error occurred while trying to access the service".  I am using the same browser, Chrome, that I have always used.  Please tell me how to fix this.

    Hi billbeaton,
    Please log out, clear the browser cache, and then reload https://cloud.acrobat.com. If that doesn't work, please try logging in using a different web browser (simply as a test).
    Has anything changed on your system since you were last able to log in to Acrobat.com? Are you using Mac OS or Windows?
    Best,
    Sara

  • An error occurred while trying to access the service when trying to access adobe send since feb 28

    I have been trying to access my adobe send to send some files keep getting error message : an error occured while trying to access the service"
    everything was fine up until yesterday...

    Is that "SendNow"? If so you may get better help in the SendNow forum here: http://forums.adobe.com/community/sendnow

  • An error occurred while trying to access the audit log

    Hi I have run Set-Mailbox ian.shapton -AuditOwner Update, Move, MoveToDeletedItems, SoftDelete, HardDelete
    I then created and deleted an email and ran Search-MailboxAuditLog -Identity "ian shapton" -LogonTypes Owner -StartDate "12/21/2014 12:00" -EndDate "12/21/2014 13:00" -ShowDetails
    I see An error occurred while trying to access the audit log. For more details, see the inner exception.
        + CategoryInfo          : NotSpecified: (:) [Search-MailboxAuditLog], AuditLogException
        + FullyQualifiedErrorId : [Server=Mailbox01,RequestId=07f17915-f25d-4fd5-b23e-f07a2482f4a4,TimeStamp=21/12/2014 16:45:39] [FailureCategory=Cmdlet-AuditLogException] 255D6156,Microsoft.Exchange.Management.SystemConfigurationTasks.SearchMailboxAuditLog
    MSExchange CmdletLogs shows Microsoft.Exchange.Data.ApplicationLogic.AuditLogServiceException: The Exchange Web Service returned an error while trying to access the audit log. Reason: 'Error','ErrorTimeoutExpired','The search operation could
    not be completed within the allotted time limit. Please try to narrow down your scope to reduce the result set.'.
    I am a Recipient Admin and Org Admin and can search other mailboxes using -LogonTypes Delegate
    Any idea what I am missing here?
    shapi

    Hi,
    I have the same problem when I run the Search-MailboxAuditLog command.  It has been working for 2 weeks but suddenly after moving databases from one datacenter to another and back again it stopped working.  The account running the command
    is in all necessary roles needed.
    This is what I have tested after it stopped working:
    - Search-MailboxAuditLog -Identity "xxxxxxx" -LogonTypes Delegate -StartDate (Get-Date).Adddays(-1) = Works
    - Search-MailboxAuditLog -Identity "xxxxxxx" -LogonTypes Delegate -StartDate (Get-Date).Adddays(-1) -showdetails = does not work and comes with an error.
    "The Exchange Web Service returned an error while trying to access the audit log. Reason: 'Error','ErrorTimeoutExpired',
    'The search operation could not be completed within the allotted time limit. 
    Please try to narrow down your scope to reduce the result set.'."
    This is very bad for us because we use a lot of shared mailboxes with delegates and want to report delegate action on these mailboxes.
    Environment:
    - 3 datacenters
    - Exchange 2013 CU7
    Thorir
    thorir

Maybe you are looking for

  • Converting non-English characters to their unicode representation

    I have series of files/templates where each contains a locale specific language such as Chinese, Japanese or German. I need to find out how do I get their unicode representations so I can send as html formatted email? I can already send one for the E

  • My mails got lost , how do i recover them

    my mails and accounts have lost , is there any way i can recover as i have not taken backup .....

  • Life cycle manager

    Hi, We have three BOE server Dev>quality>Prod,now i want to transport universe,Connection,Qaaws,Xcelsius from Dev to quality and then quality to Production.I have installed LCM on dev BOE server,but my question is i have to install LCM on Quality als

  • Problem previewing Site Studio Data Files

    Hello, I'm building a JSF webcenter application, which has lots of content that's going to be published using Site Studio. Using Site Studio Designer, I have created: - An element definition (WYSIWYG) - A region definition that contains just the elem

  • How to get list of modified repository objects in SPAU

    Hi, While applying Support pack for HR (SAP ERP 6.0) I get SPAU prompt with message: "The system detected that 10 of the repository objects in the Support Packages have been modified in your system . Check whether you want to retain or restore these