Error occurred while converting the file "song name" the required folder cannot be found

In ITunes 12, while trying to import from CDs I keep getting this message "error occurred while converting the file "song name". The required folder cannot be found". It will import 2 or 3 or 5 songs and then this message. I have tried multiple CDs, a few seem to work fine, but most don't import completely.

I think I found out why this happens. I am using an external hard drive, not sure if this is relevant, but I believe so. I went into iTunes and deleted the songs, and asked that they be deleted from the library as well. Got same message when I tried to re-import. Went on to the external hard drive, where library is located, and none of the songs had been deleted. Deleted the songs, as well as the albums folder, re-imported, no problems. Hope that helps.

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Itunes Error occured while converting this file An unknown error occured (-11828)

So I'm trying to convert a movie for my ipod because it would not accept the current version but I go and try to convert it to an iphone or ipod version and it gives me this error "Error occured while converting this file An unknown error occured (-11828)" Any ideas?

Hi, LongIsland14.
Thank you for visiting Apple Support Communities.
This issue would be related to a permission issue most likely with the iTunes Media folder. Here are a couple articles that will help you troubleshoot this issue.
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Cheers,
Jason H.

When trying to import bought CD's (10yr old) to ITunes, it recognizes the album and the tracks, but when importing I get the error message ' Error occurred while converting 'songname' file. The required disk cannot be found

Seems also that the majority of CD's that have these problems are Warner Music published (I have roughly 20 that display the same problem)

Windows and iTunes 10.
Had this problem "Error importing file .... songname .... iTunes cannot locate the required file" when trying to import a CD today.
My library is on an external USB hard drive. iTunes from time to time not only loses its own library file, but also confuses windows into thinking that the library files do not exist.
So the fix where you re-tell iTunes where to find its own media file (using the preferences menu hidden behind some opaque icon for reasons that pass rational understanding) fails, and when you try to find the file using windows explorer, windows possibly confused by apple "helper" files, or possibly lost in a delusion of its own, also thinks there are no files in the music directory. This despite usage stats on the disk still clearly showing that a lot of space is being used up by files that "aren't there".
The fix for this windows user is close everything down. Reboot, restart iTunes and presto it as if iTunes's / Window's temporary amnesia never happened.
Last time I "lost" the library was when I did the "upgrade" to iTunes 10. I wrongly put this down to a pathetic upgrade utility. I now realise that iTunes/Windows just loses this key element of the plot from time to time, screwing up windows when it does so.
Astonished how flaky this widely used and let's face it hardly brand new software combination is.
Now I don't know if this spectacularly unhelpful performance is Apple's fault or Microsoft's or both, so I'm not going to bother apportioning my contempt. Shame on both your houses for needless worry that I'd have to re-rate and re-sort everything from a virgin set of file back ups yet again.

Today several tries to ExportPDF from Adobe Reader X (10.1.4) to .docx file resulted only in the message "An error occurred while converting this file". I never got a converted file although my paid-for subscription to this conversion service used to giv

please help me get past the impasses of this error message & no conversion from pdf to docx

Hi literary being,
Is this happening with a single file?Did you try with different files?
Choose Help > Check for Updates to make sure that you're using the latest version of Reader. You should have Reader 11.0.09.
Try to convert via a web browser as well.You may logon to:https://cloud.acrobat.com/exportpdf with your Adobe id and password.
Regards,
Florence

Error Occurred While Converting the file"name of song" The file name.......

I get this message when I try to import some CD's to my library.
A window pops up and says
Error occurred while converting the file "name of song"
The file name was invalid or to long.
Anyone else ever get this message, and how can you import CD's???????

I have had this exact same problem. I'm not sure how to fix it...

"Error occurred while converting the file "song name."

While trying to import 3 different CD's into iTunes, the message "Error occurred while converting the file "song name. The required folder cannot be found." The song name is the first song of each of the CD's I tried to import. Have imported over 3,000 songs and never had this happen before. Help?

I think I found out why this happens. I am using an external hard drive, not sure if this is relevant, but I believe so. I went into iTunes and deleted the songs, and asked that they be deleted from the library as well. Got same message when I tried to re-import. Went on to the external hard drive, where library is located, and none of the songs had been deleted. Deleted the songs, as well as the albums folder, re-imported, no problems. Hope that helps.

"Error occurred while converting the file 'song name'. The required disk cannot be found"

Hi, I saw this issue in an archived discussion, and I just had the same problem, but figured out how to resolve it.
I think this error is a result of:
A) downloading a new version of iTunes, and;
B) storing my iTunes library on an external hard drive.
Because when the new version of iTunes was downloaded, I found that the destination folder for my iTunes music was no longer selected. Therefore, I was getting the error message: "Error occurred while converting the file 'song name'. The required disk cannot be found" when I tried to import CDs.
To fix: go to:
iTunes>Preferences>Advanced
and specify your destination folder for your music.
Just wanted to share!

Thank you so much! I was in the same situation (iTunes library stored on external hard disk). Strangely, iTunes knew where my music was stored (i.e. if I clicked a song it would link to the library location and play with no problems). But in the "Advanced" settings, the location of my iTunes Library was blank. So I just pointed to the correct location and now everything is working OK! Thanks again.

Error Occurred While Converting the file "Track Name". An Unknown Error Occurred (-50)

I'm trying to add the CD Ben Howard - I Forgot Where We Were to iTunes but I keep getting
Error Occurred While Converting the file "Track Name". An Unknown Error Occurred (-50).
Could someone please help?

Importing problems have been rife in the recent iTunes release.
Not sure how to solve your problem, but until a solution comes along feel free to rip in another program, such as Windows Media Player, and add the resulting MP3s to your iTunes library.

Receive message after importing serveral songs from CD into iTunes (latest ver 11.1.5.5)... "Error occurred while converting the file 'songname'. The required folder cannot be found." CD/DVD ROM is no longer recognized until restart.

Consistently receive the following message after importing serveral songs from CD into iTunes (latest ver 11.1.5.5)...
"Error occurred while converting the file 'songname'. The required folder cannot be found."
CD/DVD ROM is no longer recognized until computer is restarted.

I have the same problem. I recently moved my music from a Vista PC to a new Laptop with an external CD drive. It will copy one song from the CD and it will show in the Music file and then I get the message ' Error importing a CD - Folder not found'. I must unplug the CD drive and plug it back in. I have seen no fix for this problem.

Error occured while converting the file first song on CD . Required folder

Required folder cannot be found. There is not a network problem because Window media player can rip the CD and it is also writing to the Acer Home Server.
It is not a CD problem because Windows media player can read the CD and import just fine.
This just started suddenly. I had 3 new CDs to rip and the first ripped fine and then the errors came on the second and third. So I tried Windows Media to make sure the network and CDs were good. I have ripped dozens of CDs in the past week (since I got my iPod) with iTunes without any trouble and have not installed any software.
I found a "fix" on a website that involved MS Cachereset tool. I tried that but the tool will not allow you to change the cache. Probably the tool was designed for XP and I am running Window 7 Ultimate.
There is a 3rd party software that I guess I could use to sync Windows Media player with my iPod. But I actually like some of the features of iTunes better.
I would really appreciate any help.
Thanks
David

I did, sort of. the end of what would not fit in the subject is the first few words of the message. "Required folder cannot be found." That is all the rest of the message that there was. I got Apple support to call me (probably because I have a brand new iPod). They do not really know what the actual issue is/was. However, thru trial and error working with them for 1 hr & 45 mins, we found that creating a new folder for my iTunes media on the Home server worked. So I have copied my itunes media files to the new folder and pointed itunes to that folder then deleted the old folder. That seems to have fixed the problem for now.
Thru the trial and error we un-installed itunes and re-installed. We deleted the library. I am rebuilding the library now. My library is huge and will not finish being rebuilt until tomorrow. The point is that none of that worked and creating a new folder did work.
Thanks
David

'Error occured while converting the file--unknown error occured 0x77686174

I just got my first iPod but I'm a little frustrated. I put in a cd, iTunes opens and asks me if I want to import the songs, I reply yes. When it tries the very first song of the cd, it immediately comes up with 'Error occured while converting the file "name of song". An unknown error occured (0x77686174).' It doesn't matter if this is a completely new cd or an older one.
I ran CD diagnostics on iTunes and my results are below. I have posted this several times on many different boards and haven't found any solutions or been given any solutions from anyone. I have an iPod that I can't use because I can't download any songs...does anyone have any idea what to do?
I've looked at Dell to update drivers for my cd drive but it says that I have the newest drivers...the computer isn't even a year old yet. What do I do?? I've wiped the cd like several posts say to do, I've clicked the fix error option on cd off and on like several posts have said to do, I've changed the conversion of 128 to 64 like several posts have said to do...help please, anyone?
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Dell DM051
iTunes 7.3.1.3
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
RADEON X300 SE 128MB HyperMemory
RADEON X300 SE 128MB HyperMemory Secondary
Connected Device Information:
Disk drive, ST3160812AS, Bus Type ATA, Bus Address [0,0]
Disk drive, TEAC USB HS-CF Card USB Device, Bus Type USB
Disk drive, TEAC USB HS-MS Card USB Device, Bus Type USB
Disk drive, TEAC USB HS-SD Card USB Device, Bus Type USB
Disk drive, TEAC USB HS-xD/SM USB Device, Bus Type USB
CD-ROM Drive, TSSTcorp CDRWDVD TS-H492C, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: TSSTcorp CDRWDVD TS-H492C, Rev DE02
Audio CD in drive.
Found 12 songs on CD, playing time 54:35 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:30:32
Track 3, start time 09:38:25
Track 4, start time 14:58:53
Track 5, start time 18:01:08
Track 6, start time 21:24:57
Track 7, start time 26:37:43
Track 8, start time 32:16:51
Track 9, start time 36:17:54
Track 10, start time 41:57:36
Track 11, start time 46:21:38
Track 12, start time 51:48:24
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 48.
The drive CDRW speeds are: 48.

I came across your error code in iLounge, this post might help you out: http://forums.ipodlounge.com/showthread.php?threadid=30496

Error occurred while converting the file...

So, it seems like every CD that I tried importing over the last couple of days at some point caused the software to stop and go:
Error occurred while converting the file "[Track name here]". An unknown error occurred (-50).
Has a solution been found for this? Have others experienced this problem? How do I fix this?

Importing problems have been rife in the recent iTunes release.
Not sure how to solve your problem, but until a solution comes along feel free to rip in another program, such as Windows Media Player, and add the resulting MP3s to your iTunes library.

Error occured while converting the file . . . . . .

While trying to import a music CD into iTunes, I get the following message:
Error occured while converting the file "Handel: Messiah, HWV 56 - Sinfony". You do not have the privelege to make changes.
The song in question is: Handel: Messiah, HWV 56 - Sinfony.
I've imported a number of CDs into iTunes and have never seen this before.

Hi, LongIsland14.
Thank you for visiting Apple Support Communities.
This issue would be related to a permission issue most likely with the iTunes Media folder. Here are a couple articles that will help you troubleshoot this issue.
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Cheers,
Jason H.

Error occurred while converting the file ".." An unknown error occurred -50

I've had a few tracks which seem to skip on my ipod but play perfectly fine on itunes.
As a result, I've been converting these tracks to ACC files; this has worked for a few files but for one particular album i get the following:
+error occurred while converting the file ".." An unknown error occurred -50+
I've tried renaming the files, I re-created my playlist but nothing works.
Thanks in advance.

*Skipping songs*
The iPod seems to fail to play all of the occasional track that iTunes, and indeed other PMPs, are happy to play. There is probably some minor technical error in the internal structure of the file which is normally ignored by other playback software but causes the Classic to bail out.
You may like to try scanning the files with MP3 Validator which can find & fix some internal MP3 errors.
Some users have also suggested that completely removing all id3 tags and then replacing the information can be a solution. This can be achieved in iTunes by selecting an affected track, right/option clicking and using the option Convert id3 tags > None. Since some files may mistakenly have more than one tag you may need to repeat this action. Once you have confirmed that no tag is present you can replace the tag information using Convert id3 tags > V2.3 (I believe it is recommended to avoid using V2.4).
Personally I have found files for which these solutions don't work. In this case the workaround is either to re-rip the tracks or get iTunes to re-encode the file, e.g. convert AAC to MP3 or vice versa and sync the newly encoded file to the iPod instead. Because transcoding will cause a loss of fidelity you should keep your original file so that if a future iPod firmware resolves this issue you can put your original files back onto the iPod.
tt2

Error occurred while converting the file "". You do not have the privilege

I have recently bought a new MacBook Pro and it's my first mac ever. I have imported all my songs into itunes from an external hard drive where i would keep all my music and video's. I went ahead and added it to my mac and everything plays and works fine but whenever i try to import a cd i get this message Error occurred while converting the file "(Song Title)". You do not have the privilege to make changes." I tried changing the sharing and permission settings on the drive but it won't let me so i have no idea on what to do next. Any help is appreciated!

Hey amba1015,
I found an article that talks about similar error messages in relation to importing an audio CD. Check out the recommended troubleshooting steps in here to see if they help:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/TS1387
Welcome to Apple Support Communities!
Have a good one,
Delgadoh

Error occurred while converting the file "song name" the required folder cannot be found

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