Error occurs when startup window 8.1

Hi!
I'm su. I have a question for you about window 8.1
After I login my account by password, it displays "preparing window". I waited about 10 minutes. 
result: all program, icon on desktop are disappeared.I checked my user but i saw a user whose name is "TMP"
what happened ? Can you help me!
Thank you very much and hope your help soon.

can you still actually access the metro screen and desktop
Hi there, Have you tried the following:
 - Virus Check
- Registry Clean
if you hae recently installed something and the issue wasn't present when installing then try doing a system restore which is when you computer rolls back to a time you specified
to do a system restore go over to the charms bar, Or windows key > q and type in the search box system restore and press enter, don't click on any of the answers... after pressing enter a new windows should appear with about 4 search results, press on
the one labelled create a system restore point, Once clicked press ok to any administrator prompts that appear and click on 'System restore' which is on the system protection page ypu can either choose recommended or custom, ypu can see what programs will
be affected by the recommended rool back by clicking the 'Scan for affected programs' text if you pick custom then pick a restore point you know the computer was functioning at.
I hope this helps
King Regards - Harry

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