Error occurs while the user creates an vendor(MDM)

Hi,
The following error occurs when the user creates an vendor(MDM) and submits the form for validation on Enterprise portal.
" Could not create JCOClientConnection for logical System: MDM_WD_MODELDATA_DEST - Model: class com.xxxx.ven.crt.MDMBAPIValidateModel. Please assure that you have configured the RFC connections and/or logical system name properly for this model"
Can any one help me out how to rectify this error?
Regards,
KN

Hello,
test MDM_WD_MODELDATA_DEST  with webdynpro content admin rights . check sso or uid/pw given and system details as error message showing that JCO Destination configuration is wrong.
Regards,
Koti Reddy

Similar Messages

  • I'm having problems with a message that says: An error occurred while Attempting to create the directory: C:/program files/itunes/cd configuarion

    I know this is a long story, but I'll be damned if I'm not going to get the most specific help I can (as Apple seems to specialize in assuming user error for all its demonic software). I've never had issues with iTunes before (barring a "Connect to iTunes" snafu with my iPod Touch) -- and never, in fact, with Windows Vista, if you believe that -- but this is the most bizarre thing I've seen.
    I recently downloaded the new iTunes v 9.0.3 as I am occasionally prompted to do whenever a new version comes out, and immediately I had problems. Access to the iTunes and Quicktime folders was mysteriously denied after the update, and after several hours of frustration, I was able to grant my own Administrative access to these two folders and installation went through. Thank God.
    Then I bought some music. No problems -- downloaded just fine, along with a copy of Cinderella Man and the new episode of Smallville. Life was good for a few days.
    Then I connected my iPod Touch to the computer. All of a sudden, Microsoft Windows informs me that the "Apple Mobile Device Service stopped working and was closed," with subtext, "A problem caused the application to stop working correctly. Windows will notify you if a solution is available."
    Bullsh*t Windows can help me with anything from Apple.
    So I've tried to get iTunes to work with me on this. I've come up against the infamous "iTunes could not connect to this iPhone because an unknown error occurred (OxE8000001)" message. My God, when does it ever end?
    So I go into Control Panel > Administrative Tools > Services > Apple Mobile Device and start it back up... only to watch it stop again inexplicably moments later. Hmm... Restart. Stays on. Unplug the iPod and plug it back in. Apple Mobile Device Service stops again. Maybe it's the iPod Service itself. Hey, that one's not started! [Start] "Windows could not start the iPod Service service on Local Computer -- Error 5: Access is denied."
    What the f*ck is it with this "Access denied" crap? I've never been denied access to even the most intimate functions, files and folders on my freaking computer before! What has Apple created!?
    I thought, perhaps Apple Mobile Device software was somehow removed. Okay, let's redownload iTunes (aka Repair the program from the Programs and Features menu in the Control Panel -- same thing). Huh. "An error occurred while attempting to create directory C:\Program Files\iTunes\CD Configuration," and I can choose to Retry or Cancel. So, instinctively, I deleted the CD Configuration folder, assuming iTunes Setup would just recreate it.
    Well, that didn't work now, did it? I deleted it and hit Retry, and it said, "The installer has insufficient priveleges to access the directory: C:\Program Files\iTunes\CD Configuration. Log on as administrator or contact your system administrator." Running the .exe file as an adminstrator changes NOTHING about this predicament.
    So that's where it stands. No CD Configuration folder; full access to all files and folders involved; Apple Mobile Device Service still keeps going off for no reason; iPod Service still doesn't run; Repairing/Reinstalling iTunes, Quicktime, Bonjour, etc. does nothing; and God (aka Steve Jobs, apparently) hates me.
    . . . . . . . . . . . . Help me.

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    -Griff W.

  • Exchange Office Web Apps Preview Does not work in OWA. An error occurred while the document preview was being created

    Hi,
    I have managed to configure intergration between Office Web App server 2013 and Exchange 2013 OWA.
    I have created a test users Test1 and Test 2. I have given full access on Test2 mailbox to user test 1.
    When I login to owa for user test1 and preview the attachment it works fine.
    However when I use "Open another mailbox" in OWA and open test2 mailbox and try to preview the attachments in test2 inbox it errors as
    " An error occurred while the document preview was being created. Please try again later " as follows
    I am new to office web apps server 2013 and implemented it first time. Can anyone suggest resolutions or troubleshooting ?

    Hi,
    To narrow down the cause, I’d like to recommend the following troubleshooting:
    1. Does the error appear when you directly access test 2 mailbox through OWA?
    2. Check if there is 141 error in your event log.
    3. Check whether Office web app server connects with Exchange server when the issue happens.
    Access the URL: https://hostname/hosting/discovery
    4. Grant full access permission again and check the result.
    For more information about Office web app integration with Exchange, please refer to the following article:
    http://www.msexchange.org/articles-tutorials/exchange-server-2013/management-administration/exchange-2013-office-web-apps-server-integration.html
    If you have any question, please feel free to let me know.
    Thanks,
    Angela Shi
    TechNet Community Support

  • An error occurred while attempting to create the d...

    I keep receiving this message
    An error occurred while attempting to create the directory: C:\Users\owner\AppData"
    anyone knows how to fix this?

    I might be wrong but the issue is most likely related to missing permissions for the C:\Users\WinUserName\AppData folder. If this is the case, then not only Skype but all other programs which need to access this folder will not install properly. In order to locate this folder one has to type %appdata% in Windows Start Search box and press Enter. Right click on the AppData folder, select properties and Security tab. Select in turn all the user names listed there. Should be something like SYSTEM, your win user name and Administrators. For each of the users look for which permissions are given for this folder. If some permissions are missing, then click Edit and change to Allow. You will only be able to do this if you have Administrative privileges.

  • An error occurred while attempting to create the directory: C:\ProgramData\microsoft\windows\start Menu

    Itunes update 10.5.2.11 for windows 7 (64 bit) keeps crashing at this point...
    "an error occurred while attempting to create the directory: C:\ProgramData\microsoft\windows\start Menu"
    I have read all of the forums to no avail. Seems like a common problem.
    Has anyone had the same issue and actually solved it?

    I'm getting this problem too. I have been running iTunes for a few years with no problems until recently. WHenever I try and open it I get an error message saying "An error occured while attmpting to create the directory: I:\iTunes\iTunes.Resources\de.lproj\EQWindow.nib" with the options to retry or cancel. Retry just results in the same error message occuring again.
    I've tried other programs on the I: drive and they work fine, I've also followed the 'Removing iTunes Configuration Files' and some of the other apple support guides with no success. My windows updates are fine.
    Any suggestions?

  • TVSU "an error occurred while gathering user information"

    I am getting this error on E20 4220CTO. I was told by tech support one/some of the windows files were bad and that was why it didn't run. I don't believe that response as everything else works just fine--except TVSU--and the tech gave me no idea which windows files might be bad. I am running version 4.03.0012. Is there any fix out there?? I do not manually update the registry.But I have run a registry cleaner and reinstalled latest verion of TVSU same problems. I also did a windows repair on NetFramework 4.0. I am running Win7-SP1 64-bit. I understand there is a beta Ver. 5 out for TVSU, if yes, where can I get it???? Or is there a different fix?  I have checked the mapping interface.xml file and my version of Windows appears correctly there. Any help would be appreciated.

    OS  was preinstalled Win 7-64 bit but I have updated monthly when MS issues new releases. Copy of log file below:
    [ThinkVantage System Update build: 2012-5-11 4.03.0012] 6/19/2012 8:08:14 PM
    Info 2012-06-19 , 08:08:15  at Tvsu.Environment.EnvironmentManager..ctor()  Message: Starting Environment Manager...
    Info 2012-06-19 , 08:08:15  at Tvsu.Nls.NlsResources..ctor()  Message: Starting the instance of NLS@Runtime
    Info 2012-06-19 , 08:08:15  at Tvsu.Nls.NlsResources..ctor()  Message: The active language is: EN The default language is: EN The OS language is: EN The language loaded type is: OS
    Info 2012-06-19 , 08:08:15  at Tvsu.Commonscheduler.SchedulerManager.Save()  Message: Scheduler Manager Starts...
    Info 2012-06-19 , 08:08:15  at Tvsu.Commonscheduler.SchedulerManager.Save()  Message: Obtaining information from the Enviroment Manager...
    Info 2012-06-19 , 08:08:15  at Tvsu.Commonscheduler.SchedulerManager.Save()  Message: Validating Starts...
    Info 2012-06-19 , 08:08:15  at Tvsu.Commonscheduler.SchedulerManager.Save()  Message: Validating Ends...
    Info 2012-06-19 , 08:08:15  at Tvsu.Commonscheduler.SchedulerManager.Save()  Message: Sending Values to the SchedulerParser...
    Info 2012-06-19 , 08:08:15  at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)  Message: Scheduler Parser - Receiving Values from the SchedulerManager
    Info 2012-06-19 , 08:08:15  at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)  Message: Scheduler Parser - Starting Validation Process!
    Info 2012-06-19 , 08:08:15  at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)  Message: Scheduler Parser - All validations have been processed!
    Info 2012-06-19 , 08:08:15  at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)  Message: Scheduler Parser - Writting to the registry...
    Info 2012-06-19 , 08:08:15  at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)  Message: Scheduler Parser - All values were saved on the Registry!
    Info 2012-06-19 , 08:08:15  at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)  Message: Scheduler Parser - Reloading Scheduler
    Info 2012-06-19 , 08:08:15  at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)  Message: Scheduler Parser - The Scheduler was reloaded
    Info 2012-06-19 , 08:08:15  at Tvsu.Commonscheduler.SchedulerManager.Save()  Message: All values sent to SchedulerParser...
    Info 2012-06-19 , 08:08:15  at Tvsu.Commonscheduler.SchedulerManager.Save()  Message: Scheduler Manager ends...
    Severe 2012-06-19 , 08:08:15  at Tvsu.Sdk.SuSdk.StartApplication()  Message: Application runs with the framework: 2.0.50727.5456
    Info 2012-06-19 , 08:08:15  at Tvsu.Engine.DataBase.InitializeDataBase()  Message: Initializing the DataBase from file: updates.ser
    Info 2012-06-19 , 08:08:15  at Tvsu.Sdk.SuSdk.StartApplication()  Message: Starting the Application
    Warning 2012-06-19 , 08:08:15  at Tvsu.Gui.Util.Tools.get_SystemVendor()  Message: The vendor was resolved to THINK
    Info 2012-06-19 , 08:08:15  at Tvsu.Gui.GUIController.StartGUI(Boolean showsplash)  Message: Starting GUI...
    Info 2012-06-19 , 08:08:15  at Tvsu.Gui.GUIController.StartGUI(Boolean showsplash)  Message: MainFrame created successfully
    Info 2012-06-19 , 08:08:15  at Tvsu.Gui.GUIController.StartGUI(Boolean showsplash)  Message: GUI -- Welcome screen
    Info 2012-06-19 , 08:08:15  at Tvsu.Gui.GUIController.BackToMain()  Message: Setting Welcome screen...
    Info 2012-06-19 , 08:08:15  at Tvsu.Gui.MainFrame.SetScreen(String screen, EventHandler[] eh)  Message: Loading Welcome screen on Action pane.
    Info 2012-06-19 , 08:08:20  at Tvsu.Gui.GUIController.SearchUpdates(Object sender, EventArgs args)  Message: Starting the Search process...
    Info 2012-06-19 , 08:08:20  at Tvsu.Gui.MainFrame.SetScreen(String screen, EventHandler[] eh)  Message: Loading Search screen on Action pane.
    Info 2012-06-19 , 08:08:20  at Tvsu.Gui.Util.ProgressThread.InitSearch()  Message: GUI -- Reporting progress for the Search
    Info 2012-06-19 , 08:08:20  at Tvsu.Sdk.SuSdk.GetSystemProperties()  Message: Get the System Properties
    Info 2012-06-19 , 08:08:20  at Tvsu.Engine.Task.Task.StartExecution()  Message: PreTask
    Info 2012-06-19 , 08:08:20  at Tvsu.Engine.Task.Task.StartExecution()  Message: Start
    Info 2012-06-19 , 08:08:20  at Tvsu.Engine.Task.Task.Start()  Message: Starting the task
    Info 2012-06-19 , 08:08:20  at Tvsu.Engine.Task.Task.Start()  Message: The current process is:HelloProcess
    Info 2012-06-19 , 08:08:20  at Tvsu.Engine.Task.Task.Start()  Message: Executing the PreProcess HelloProcess
    Info 2012-06-19 , 08:08:20  at Tvsu.Engine.Task.Task.Start()  Message: Executing the StartProcess HelloProcess
    Info 2012-06-19 , 08:08:20  at Tvsu.Engine.Process.HelloProcess.DownloadHelpFile()  Message: The chm help file is already present in the system
    Info 2012-06-19 , 08:08:20  at Tvsu.Engine.Process.HelloProcess.Start()  Message: The test.properties file was not found, the normal Hello process will continue.
    Info 2012-06-19 , 08:08:20  at Tvsu.Engine.Process.HelloProcess.Start()  Message: HelloProcess Started
    Info 2012-06-19 , 08:08:20  at Tvsu.Engine.Process.HelloProcess.Start()  Message: Client level: HelloLevel_8_11_00
    Info 2012-06-19 , 08:08:20  at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)  Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_8_11_00.xml
    Info 2012-06-19 , 08:08:20  at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)  Message: The UDF will be downloaded to-> C:\Program Files (x86)\Lenovo\System Update\session\system\SSClientCommon\HelloLevel_8_11_00.xml
    Info 2012-06-19 , 08:08:20  at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)  Message: Setting PROCESSING status.
    Info 2012-06-19 , 08:08:20  at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)  Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
    Info 2012-06-19 , 08:08:20  at Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)  Message: Direct connection found
    Info 2012-06-19 , 08:08:20  at Tvsu.FileDownloader.HttpsDownload.SetCertificates()  Message: Setting certificates...
    Info 2012-06-19 , 08:08:20  at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)  Message: Connection type set to DIRECT in ConnectionSettingsBean
    Severe 2012-06-19 , 08:08:20  at Tvsu.FileDownloader.HttpsDownload.Init(FileDownloadInfo fileInfo)  Message: Debug Log: Init method:GET
    Severe 2012-06-19 , 08:08:21  at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)  Message: Debug Log: doDownloadByHttps InterException is null, uri:https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_8_11_00.xml
    Severe 2012-06-19 , 08:08:21  at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)  Message: Debug Log doDownloadByHttps webException message:The remote server returned an error: (404) Not Found.
    Severe 2012-06-19 , 08:08:21  at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)  Message: Debug Log server path: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_8_11_00.xml responseStatus:404
    Severe 2012-06-19 , 08:08:21  at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)  Message: Debug Log server path: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_8_11_00.xml webException.StackTrace:   at System.Net.HttpWebRequest.GetResponse()    at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
    Info 2012-06-19 , 08:08:21  at Tvsu.Engine.Process.HelloProcess.Start()  Message: UDF download status is -> Failed
    Severe 2012-06-19 , 08:08:21  at Tvsu.Engine.Process.HelloProcess.Start()  Message: Could't connect to the HelloServer, no UDF file was downloaded
    Info 2012-06-19 , 08:08:21  at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)  Message: Running egather minimal.....
    Info 2012-06-19 , 08:08:21  at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)  Message:  /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin""" -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
    Info 2012-06-19 , 08:08:21  at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)  Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
    Info 2012-06-19 , 08:08:22  at Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)  Message: RC eGatherer: 0
    Info 2012-06-19 , 08:08:23  at Tvsu.Engine.Process.HelloProcess.Start()  Message: MTM received from eGather: 4220CTO
    Severe 2012-06-19 , 08:08:23  at Tvsu.Engine.Process.HelloProcess.Start()  Message: An error ocurred while using the MappingParser  Exception:   Message: Key cannot be null. Parameter name: key   Type: System.ArgumentNullException      at System.Collections.Hashtable.ContainsKey(Object key)    at System.Collections.Hashtable.Contains(Object key)    at Tvt.Mapping.Languages.get_Item(String tla)    at Tvsu.Engine.Process.HelloProcess.Start()
    Severe 2012-06-19 , 08:08:23  at Tvsu.Engine.Process.HelloProcess.Start()  Message: A value could not be mapped when using the MappingParser or eGather execution failed  Exception:   Message: Error getting MappingParser properties   Type: Tvsu.Engine.Process.MappingInterfaceException      at Tvsu.Engine.Process.HelloProcess.Start()
    Severe 2012-06-19 , 08:08:23  at Tvsu.Engine.Task.Task.StartExecution()  Message: An error occurred while the task: HelloTask executed the process: HelloProcessthe message from exception isA fatal error ocurred while in the HelloProcess  Exception:   Message: A fatal error ocurred while in the HelloProcess   Type: Tvsu.Engine.Process.HelloProcessException      at Tvsu.Engine.Task.Task.Start()    at Tvsu.Engine.Task.Task.StartExecution()
    Info 2012-06-19 , 08:08:23  at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)  Message: Setting FAILED status.
    Info 2012-06-19 , 08:08:23  at Tvsu.Gui.GUIController.ShowErrorMessage(Exception e)  Message: Error while gathering user information.  Exception:   Message: A fatal error ocurred while in the HelloProcess   Type: Tvsu.Engine.Process.HelloProcessException      at Tvsu.Engine.Task.Task.StartExecution()    at Tvsu.Sdk.SuSdk.GetSystemProperties()    at Tvsu.Gui.Util.ProgressThread.InitSearch()
    Info 2012-06-19 , 08:08:23  at Tvsu.Gui.FlowScreens.Messages.ShowMessage(String message, String title, String mastheadtext, MessageType t, Boolean check, IWin32Window owner)  Message: Showing ERROR Message: < An error occurred while gathering user information. >
    Info 2012-06-19 , 08:08:25  at Tvsu.Gui.GUIController.BackToMain()  Message: Setting Welcome screen...
    Info 2012-06-19 , 08:08:25  at Tvsu.Gui.MainFrame.SetScreen(String screen, EventHandler[] eh)  Message: Loading Welcome screen on Action pane.
    Info 2012-06-19 , 08:08:30  at Tvsu.Gui.GUIController.AskBeforeClosing()  Message: Close System Update?
    Info 2012-06-19 , 08:08:30  at Tvsu.Gui.FlowScreens.Messages.ShowMessage(String message, String title, String mastheadtext, MessageType t, Boolean check, IWin32Window owner)  Message: Showing QUESTION Message: < Are you sure you want to close System Update? >
    Info 2012-06-19 , 08:08:32  at Tvsu.Gui.GUIController.AskBeforeClosing()  Message: Application will close now? True
    Info 2012-06-19 , 08:08:32  at Tvsu.Gui.MainFrame.OnClosing(CancelEventArgs e)  Message: User wanted to close System Update, or the package force a reboot.
    Severe 2012-06-19 , 08:08:32  at Tvsu.Sdk.SuSdk.ShutDownApplication()  Message: Has happened an exception while the UNCAuthenticator.Shutdown() was executedShare name can not be null or empty
    Info 2012-06-19 , 08:08:32  at Tvsu.Engine.DataBase.ShutDownDataBase()  Message: Shutting down the DataBase, saving any data into file: updates.ser
    Info 2012-06-19 , 08:08:32  at Tvsu.Environment.EnvironmentManager.closeEM()  Message: Closing Environment Manager.
    Info 2012-06-19 , 08:08:32  at Tvsu.Sdk.SuSdk.ShutDownApplication()  Message: Shut Down the Application

  • T61P - System Update build: 5.02.0011 - Error occurred while gathering user informatio​n

    I have issues with SU with my Lenovo t61p
    Win8Pro x64
    [Lenovo System Update build: 2013-4-11 5.02.0011] 29.4.2013 1:31:43
    Info 2013-04-29 , 01:31:43
    at Tvsu.Environment.EnvironmentManager..ctor()
    Message: Starting Environment Manager...
    Info 2013-04-29 , 01:31:43
    at Tvsu.Nls.NlsResources..ctor()
    Message: Starting the instance of NLS@Runtime
    Info 2013-04-29 , 01:31:44
    at Tvsu.Nls.NlsResources..ctor()
    Message:
    The active language is: EN
    The default language is: EN
    The OS language is: EN
    The language loaded type is: OS
    Info 2013-04-29 , 01:31:44
    at Tvsu.Commonscheduler.SchedulerManager.Save()
    Message: Scheduler Manager Starts...
    Info 2013-04-29 , 01:31:44
    at Tvsu.Commonscheduler.SchedulerManager.Save()
    Message: Obtaining information from the Enviroment Manager...
    Info 2013-04-29 , 01:31:44
    at Tvsu.Commonscheduler.SchedulerManager.Save()
    Message: Validating Starts...
    Info 2013-04-29 , 01:31:44
    at Tvsu.Commonscheduler.SchedulerManager.Save()
    Message: Validating Ends...
    Info 2013-04-29 , 01:31:44
    at Tvsu.Commonscheduler.SchedulerManager.Save()
    Message: Sending Values to the SchedulerParser...
    Info 2013-04-29 , 01:31:44
    at Tvt.Commonscheduler.SchedulerParser.SetValues(Stri​ng v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
    Message: Scheduler Parser - Receiving Values from the SchedulerManager
    Info 2013-04-29 , 01:31:44
    at Tvt.Commonscheduler.SchedulerParser.SetValues(Stri​ng v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
    Message: Scheduler Parser - Starting Validation Process!
    Info 2013-04-29 , 01:31:44
    at Tvt.Commonscheduler.SchedulerParser.SetValues(Stri​ng v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
    Message: Scheduler Parser - All validations have been processed!
    Info 2013-04-29 , 01:31:44
    at Tvt.Commonscheduler.SchedulerParser.SetValues(Stri​ng v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
    Message: Scheduler Parser - Writting to the registry...
    Info 2013-04-29 , 01:31:44
    at Tvt.Commonscheduler.SchedulerParser.SetValues(Stri​ng v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
    Message: Scheduler Parser - All values were saved on the Registry!
    Info 2013-04-29 , 01:31:44
    at Tvt.Commonscheduler.SchedulerParser.SetValues(Stri​ng v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
    Message: Scheduler Parser - Reloading Scheduler
    Info 2013-04-29 , 01:31:44
    at Tvt.Commonscheduler.SchedulerParser.SetValues(Stri​ng v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
    Message: Scheduler Parser - The Scheduler was reloaded
    Info 2013-04-29 , 01:31:44
    at Tvsu.Commonscheduler.SchedulerManager.Save()
    Message: All values sent to SchedulerParser...
    Info 2013-04-29 , 01:31:44
    at Tvsu.Commonscheduler.SchedulerManager.Save()
    Message: Scheduler Manager ends...
    Severe 2013-04-29 , 01:31:44
    at Tvsu.Sdk.SuSdk.StartApplication()
    Message: Application runs with the framework: 2.0.50727.6400
    Info 2013-04-29 , 01:31:44
    at Tvsu.Engine.DataBase.InitializeDataBase()
    Message: Initializing the DataBase from file: updates.ser
    Info 2013-04-29 , 01:31:44
    at Tvsu.Sdk.SuSdk.StartApplication()
    Message: Starting the Application
    Info 2013-04-29 , 01:31:44
    at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
    Message: Starting GUI...
    Info 2013-04-29 , 01:31:44
    at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
    Message: MainFrame created successfully
    Info 2013-04-29 , 01:31:44
    at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
    Message: GUI -- Welcome screen
    Info 2013-04-29 , 01:31:44
    at Tvsukernel.Logic.GUIController.BackToMain()
    Message: Setting Welcome screen...
    Info 2013-04-29 , 01:31:44
    at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
    Message: Loading Welcome screen on Action pane.
    Info 2013-04-29 , 01:31:49
    at Tvsukernel.Logic.GUIController.SearchUpdates(Objec​t sender, EventArgs args)
    Message: Starting the Search process...
    Info 2013-04-29 , 01:31:49
    at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
    Message: Loading Search screen on Action pane.
    Info 2013-04-29 , 01:31:49
    at Tvsukernel.Logic.ProgressThread.InitSearch()
    Message: GUI -- Reporting progress for the Search
    Info 2013-04-29 , 01:31:49
    at Tvsu.Sdk.SuSdk.GetSystemProperties()
    Message: Get the System Properties
    Info 2013-04-29 , 01:31:49
    at Tvsu.Engine.Task.Task.StartExecution()
    Message: PreTask
    Info 2013-04-29 , 01:31:49
    at Tvsu.Engine.Task.Task.StartExecution()
    Message: Start
    Info 2013-04-29 , 01:31:49
    at Tvsu.Engine.Task.Task.Start()
    Message: Starting the task
    Info 2013-04-29 , 01:31:49
    at Tvsu.Engine.Task.Task.Start()
    Message: The current process is:HelloProcess
    Info 2013-04-29 , 01:31:49
    at Tvsu.Engine.Task.Task.Start()
    Message: Executing the PreProcess HelloProcess
    Info 2013-04-29 , 01:31:49
    at Tvsu.Engine.Task.Task.Start()
    Message: Executing the StartProcess HelloProcess
    Info 2013-04-29 , 01:31:49
    at Tvsu.Engine.Process.HelloProcess.DownloadHelpFile(​)
    Message: The chm help file is already present in the system
    Info 2013-04-29 , 01:31:49
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: The test.properties file was not found, the normal Hello process will continue.
    Info 2013-04-29 , 01:31:49
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: HelloProcess Started
    Info 2013-04-29 , 01:31:49
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: Client level: HelloLevel_9_03_00
    Info 2013-04-29 , 01:31:49
    at Tvsu.Engine.Process.HelloProcess.DownloadUDF(Strin​g helloClientLevel)
    Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/ag​ent/SSClientCommon/HelloLevel_9_03_00.xml
    Info 2013-04-29 , 01:31:49
    at Tvsu.Engine.Process.HelloProcess.DownloadUDF(Strin​g helloClientLevel)
    Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\​SSClientCommon\HelloLevel_9_03_00.xml
    Info 2013-04-29 , 01:31:49
    at Tvsu.ConnectionSettings.ConnectionSettings.GetConn​ectionForURL(String url)
    Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
    Info 2013-04-29 , 01:31:49
    at Tvt.ConnectionSettings.ConnectionSettings.GetConne​ctionForURL(String url)
    Message: Direct connection found
    Info 2013-04-29 , 01:31:49
    at Tvsukernel.CustomControls.Step.<>c__DisplayClass7.​<set_Image>b__6()
    Message: Setting PROCESSING status.
    Info 2013-04-29 , 01:31:49
    at Tvsu.FileDownloader.HttpsDownload.SetCertificates(​)
    Message: Setting certificates...
    Info 2013-04-29 , 01:31:50
    at Tvsu.FileDownloader.HttpsDownload.GetProxy(Connect​ionSettingsBean connBean)
    Message: Connection type set to DIRECT in ConnectionSettingsBean
    Severe 2013-04-29 , 01:31:50
    at Tvsu.FileDownloader.HttpsDownload.Init(FileDownloa​dInfo fileInfo)
    Message: Debug Log: Init method:GET
    Severe 2013-04-29 , 01:31:52
    at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttp​s(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
    Message: Debug Log: doDownloadByHttps InterException is null, uri:https://download.lenovo.com/ibmdl/pub/pc/pccbbs/ag​ent/SSClientCommon/HelloLevel_9_03_00.xml
    Severe 2013-04-29 , 01:31:52
    at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttp​s(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
    Message: Debug Log doDownloadByHttps webException message:The remote server returned an error: (404) Not Found.
    Severe 2013-04-29 , 01:31:52
    at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttp​s(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
    Message: Debug Log server path: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/ag​ent/SSClientCommon/HelloLevel_9_03_00.xml responseStatus:404
    Severe 2013-04-29 , 01:31:52
    at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttp​s(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
    Message: Debug Log server path: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/ag​ent/SSClientCommon/HelloLevel_9_03_00.xml webException.StackTrace: at System.Net.HttpWebRequest.GetResponse()
    at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttp​s(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
    Info 2013-04-29 , 01:31:52
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: UDF download status is -> Failed
    Severe 2013-04-29 , 01:31:52
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: Could't connect to the HelloServer, no UDF file was downloaded
    Info 2013-04-29 , 01:31:52
    at Tvsu.Egather.EgatherManager.GetEgatherParser(Strin​g type)
    Message: Running egather minimal.....
    Info 2013-04-29 , 01:31:52
    at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(S​tring directory, String command, String arguments)
    Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin""" -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
    Info 2013-04-29 , 01:31:52
    at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(S​tring directory, String command, String arguments)
    Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
    Info 2013-04-29 , 01:31:53
    at Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
    Message: RC eGatherer: 0
    Info 2013-04-29 , 01:31:53
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: MTM received from eGather: 6458BS9
    Severe 2013-04-29 , 01:31:53
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: An error ocurred while using the MappingParser
    Exception:
    Message: There is not entry for the key SRM
    Type: System.NullReferenceException
    at Tvt.Mapping.Languages.get_Item(String tla)
    at Tvsu.Engine.Process.HelloProcess.Start()
    Severe 2013-04-29 , 01:31:53
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: A value could not be mapped when using the MappingParser or eGather execution failed
    Exception:
    Message: Error getting MappingParser properties
    Type: Tvsu.Engine.Process.MappingInterfaceException
    at Tvsu.Engine.Process.HelloProcess.Start()
    Severe 2013-04-29 , 01:31:53
    at Tvsu.Engine.Task.Task.StartExecution()
    Message: An error occurred while the task: HelloTask executed the process: HelloProcessthe message from exception isA fatal error ocurred while in the HelloProcess
    Exception:
    Message: A fatal error ocurred while in the HelloProcess
    Type: Tvsu.Engine.Process.HelloProcessException
    at Tvsu.Engine.Task.Task.Start()
    at Tvsu.Engine.Task.Task.StartExecution()
    Info 2013-04-29 , 01:31:53
    at Tvsukernel.CustomControls.Step.<>c__DisplayClass7.​<set_Image>b__6()
    Message: Setting FAILED status.
    Info 2013-04-29 , 01:31:53
    at Tvsukernel.Logic.GUIController.ShowErrorMessage(Ex​ception e)
    Message: Error while gathering user information.
    Exception:
    Message: A fatal error ocurred while in the HelloProcess
    Type: Tvsu.Engine.Process.HelloProcessException
    at Tvsu.Engine.Task.Task.StartExecution()
    at Tvsu.Sdk.SuSdk.GetSystemProperties()
    at Tvsukernel.Logic.ProgressThread.InitSearch()
    Info 2013-04-29 , 01:31:53
    at Tvsukernel.Dialogs.Messages.ShowStaticMessage(Stri​ng message, String title, MessageType t, Boolean check)
    Message: Showing ERROR Message: < An error occurred while gathering user information. >
    Info 2013-04-29 , 01:31:55
    at Tvsukernel.Logic.GUIController.BackToMain()
    Message: Setting Welcome screen...
    Info 2013-04-29 , 01:31:55
    at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
    Message: Loading Welcome screen on Action pane.
    Info 2013-04-29 , 01:31:57
    at Tvsukernel.Logic.GUIController.AskBeforeClosing()
    Message: Close System Update?
    Info 2013-04-29 , 01:31:57
    at Tvsukernel.Dialogs.Messages.ShowStaticMessage(Stri​ng message, String title, MessageType t, Boolean check)
    Message: Showing QUESTION Message: < Are you sure you want to close System Update? >
    Info 2013-04-29 , 01:31:59
    at Tvsukernel.Logic.GUIController.AskBeforeClosing()
    Message: Application will close now? True
    Info 2013-04-29 , 01:31:59
    at Tvsukernel.FlowScreens.MainFrame.OnClosing(CancelE​ventArgs e)
    Message: User wanted to close System Update, or the package force a reboot.
    Severe 2013-04-29 , 01:31:59
    at Tvsu.Sdk.SuSdk.ShutDownApplication()
    Message: Has happened an exception while the UNCAuthenticator.Shutdown() was executedShare name can not be null or empty
    Info 2013-04-29 , 01:31:59
    at Tvsu.Engine.DataBase.ShutDownDataBase()
    Message: Shutting down the DataBase, saving any data into file: updates.ser
    Info 2013-04-29 , 01:31:59
    at Tvsu.Environment.EnvironmentManager.closeEM()
    Message: Closing Environment Manager.
    Info 2013-04-29 , 01:31:59
    at Tvsu.Sdk.SuSdk.ShutDownApplication()
    Message: Shut Down the Application

    You have win8. Have you ever had an earlier version of SU , ie when you booted up the 1st time (did it work).
    Run windows update and make sure .netframework is current.
    Did you upgrade from win 7?

  • System Update error "An error occurred while gathering user informatio​n"

    I honestly think that i'm never going to stop running into issues with Lenovos software....
    Anyways, i've reinstalled countless times trying every way to fix things and nothing works. I will post my log for others to look at and hopefully help me out. 
    [Lenovo System Update build: 2015-01-15 5.06.0027] 3/4/2015 5:58:34 PM
    Info 2015-03-04 , 05:58:34
    at Tvsu.Environment.EnvironmentManager..ctor()
    Message: Starting Environment Manager...
    Info 2015-03-04 , 05:58:36
    at Tvsu.Nls.NlsResources..ctor()
    Message: Starting the instance of NLS@Runtime
    Info 2015-03-04 , 05:58:36
    at Tvsu.Nls.NlsResources..ctor()
    Message:
    The active language is: EN
    The default language is: EN
    The OS language is: EN
    The language loaded type is: OS
    Severe 2015-03-04 , 05:58:36
    at Tvsu.Sdk.SuSdk.StartApplication()
    Message: Application runs with the framework: 4.0.30319.34209
    Info 2015-03-04 , 05:58:36
    at Tvsu.Engine.DataBase.InitializeDataBase()
    Message: Initializing the DataBase from file: updates.ser
    Info 2015-03-04 , 05:58:36
    at Tvsu.Sdk.SuSdk.StartApplication()
    Message: Starting the Application
    Info 2015-03-04 , 05:58:36
    at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
    Message: Starting GUI...
    Info 2015-03-04 , 05:58:36
    at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
    Message: MainFrame created successfully
    Info 2015-03-04 , 05:58:36
    at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
    Message: GUI -- Welcome screen
    Info 2015-03-04 , 05:58:36
    at Tvsukernel.Logic.GUIController.BackToMain()
    Message: Setting Welcome screen...
    Info 2015-03-04 , 05:58:36
    at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
    Message: Loading Welcome screen on Action pane.
    Info 2015-03-04 , 05:58:39
    at Tvsukernel.Logic.GUIController.SearchUpdates(Objec​t sender, EventArgs args)
    Message: Starting the Search process...
    Info 2015-03-04 , 05:58:39
    at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
    Message: Loading Search screen on Action pane.
    Info 2015-03-04 , 05:58:39
    at Tvsukernel.Logic.ProgressThread.InitSearch()
    Message: GUI -- Reporting progress for the Search
    Info 2015-03-04 , 05:58:39
    at Tvsu.Sdk.SuSdk.GetSystemProperties()
    Message: Get the System Properties
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Task.Task.StartExecution()
    Message: PreTask
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Task.Task.StartExecution()
    Message: Start
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Task.Task.Start()
    Message: Starting the task
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Task.Task.Start()
    Message: The current process is:HelloProcess
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Task.Task.Start()
    Message: Executing the PreProcess HelloProcess
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Task.Task.Start()
    Message: Executing the StartProcess HelloProcess
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.DownloadHelpFile(​)
    Message: The chm help file is already present in the system
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: The test.properties file was not found, the normal Hello process will continue.
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: HelloProcess Started
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: Client level: HelloLevel_9_14_00
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.DownloadUDF(Strin​g helloClientLevel)
    Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/ag​ent/SSClientCommon/HelloLevel_9_14_00.xml
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.DownloadUDF(Strin​g helloClientLevel)
    Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\​SSClientCommon\HelloLevel_9_14_00.xml
    Info 2015-03-04 , 05:58:39
    at Tvsu.ConnectionSettings.ConnectionSettings.GetConn​ectionForURL(String url)
    Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
    Info 2015-03-04 , 05:58:39
    at Tvsukernel.CustomControls.Step.<>c__DisplayClass7.​<set_Image>b__6()
    Message: Setting PROCESSING status.
    Info 2015-03-04 , 05:58:39
    at Tvt.ConnectionSettings.ConnectionSettings.GetConne​ctionForURL(String url)
    Message: Direct connection found
    Info 2015-03-04 , 05:58:39
    at Tvsu.FileDownloader.HttpsDownload.GetProxy(Connect​ionSettingsBean connBean)
    Message: Connection type set to DIRECT in ConnectionSettingsBean
    Severe 2015-03-04 , 05:58:39
    at Tvsu.FileDownloader.HttpsDownload.Init(FileDownloa​dInfo fileInfo)
    Message: Debug Log: Init method:GET
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: UDF download status is -> Downloaded
    Info 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
    Message: Parsing the UDF file
    Severe 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\​SSClientCommon\HelloLevel_9_14_00.xml, this XML file is not well-formed
    Exception:
    Message: Root element is missing.
    Type: System.Xml.XmlException
    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    at System.Xml.XmlTextReaderImpl.ParseDocumentContent(​)
    at System.Xml.XmlTextReaderImpl.Read()
    at System.Xml.XPath.XPathDocument.LoadFromReader(XmlR​eader reader, XmlSpace space)
    at System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
    at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
    at Tvsu.Engine.Process.HelloProcess.Start()
    Info 2015-03-04 , 05:58:39
    at Tvsu.Egather.EgatherManager.GetEgatherParser(Strin​g type)
    Message: Running egather minimal.....
    Info 2015-03-04 , 05:58:39
    at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(S​tring directory, String command, String arguments)
    Message: /execute ia.exe /arguments -filename$C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin$ -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory $C:\Program Files (x86)\Lenovo\System Update\egather\$ /type COMMAND /securitycode a7db21fdc747d5e6f213b2b4c6632dc5dbfe5162 /timeout 300000
    Info 2015-03-04 , 05:58:39
    at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(S​tring directory, String command, String arguments)
    Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
    Info 2015-03-04 , 05:58:39
    at Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
    Message: RC eGatherer: 0
    Severe 2015-03-04 , 05:58:39
    at Tvsu.Egather.EgatherManager.GetEgatherParser(Strin​g type)
    Message: Unable to execute egather
    Severe 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: Error getting the Egather parser
    Exception:
    Message: Could not find file 'C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin.XML'.
    Type: System.IO.FileNotFoundException
    at Tvsu.Egather.EgatherManager.GetEgatherParser(Strin​g type)
    at Tvsu.Egather.EgatherManager.get_EgatherMinimal()
    at Tvsu.Engine.Process.HelloProcess.Start()
    Severe 2015-03-04 , 05:58:39
    at Tvsu.Engine.Task.Task.StartExecution()
    Message: An error occurred while the task: HelloTask executed the process: HelloProcessthe message from exception isError getting the Egather parser
    Exception:
    Message: Error getting the Egather parser
    Type: Tvsu.Engine.Process.EgatherException
    at Tvsu.Engine.Task.Task.Start()
    at Tvsu.Engine.Task.Task.StartExecution()
    Info 2015-03-04 , 05:58:39
    at Tvsukernel.CustomControls.Step.<>c__DisplayClass7.​<set_Image>b__6()
    Message: Setting FAILED status.
    Info 2015-03-04 , 05:58:39
    at Tvsukernel.Logic.GUIController.ShowErrorMessage(Ex​ception e)
    Message: Error while gathering user information.
    Exception:
    Message: Error getting the Egather parser
    Type: Tvsu.Engine.Process.EgatherException
    at Tvsu.Engine.Task.Task.StartExecution()
    at Tvsu.Sdk.SuSdk.GetSystemProperties()
    at Tvsukernel.Logic.ProgressThread.InitSearch()
    Info 2015-03-04 , 05:58:39
    at Tvsukernel.Dialogs.Messages.ShowStaticMessage(Stri​ng message, String title, MessageType t, Boolean check)
    Message: Showing ERROR Message: < An error occurred while gathering user information. >
    Info 2015-03-04 , 05:58:41
    at Tvsukernel.Logic.GUIController.BackToMain()
    Message: Setting Welcome screen...
    Info 2015-03-04 , 05:58:41
    at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
    Message: Loading Welcome screen on Action pane.
    Info 2015-03-04 , 05:58:41
    at Tvsukernel.Logic.GUIController.AskBeforeClosing()
    Message: Close System Update?
    Info 2015-03-04 , 05:58:41
    at Tvsukernel.Dialogs.Messages.ShowStaticMessage(Stri​ng message, String title, MessageType t, Boolean check)
    Message: Showing QUESTION Message: < Are you sure you want to close System Update? >
    Info 2015-03-04 , 05:58:42
    at Tvsukernel.Logic.GUIController.AskBeforeClosing()
    Message: Application will close now? True
    Info 2015-03-04 , 05:58:42
    at Tvsukernel.FlowScreens.MainFrame.OnClosing(CancelE​ventArgs e)
    Message: User wanted to close System Update, or the package force a reboot.
    Severe 2015-03-04 , 05:58:42
    at Tvsu.Sdk.SuSdk.ShutDownApplication()
    Message: Has happened an exception while the UNCAuthenticator.Shutdown() was executedShare name can not be null or empty
    Info 2015-03-04 , 05:58:42
    at Tvsu.Engine.DataBase.ShutDownDataBase()
    Message: Shutting down the DataBase, saving any data into file: updates.ser
    Info 2015-03-04 , 05:58:42
    at Tvsu.Environment.EnvironmentManager.closeEM()
    Message: Closing Environment Manager.
    Info 2015-03-04 , 05:58:43
    at Tvsu.Sdk.SuSdk.ShutDownApplication()
    Message: Shut Down the Application
     One thing I noticed is that if I visit the download link for the HelloLevel_9_14_00.xml here: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/ag​ent/SSClientCommon/HelloLevel_9_14_00.xml
    It shows up completely blank but everything HelloLevel_9_13_00.xml and < shows up fine for me. It appears this is the same issue the log is reporting saying that "this XML file is not well-formed" could this be a Lenovo issue though? No one else has reported this exact problem though so I guess not.
    My model is a Thinkpad Edge E540 (20C6008SUS) with Windows 8.1
    Solved!
    Go to Solution.

    The hello level  9_14 is expected behavior. The link is currently set blanks.  Down the road, when a newer version of SU is available, and Lenovo wants SU to self update, this link will contain the self update information. 
    As you saw, hello level9_13 contains data.
    My notes: 
    systemupdate506-01-15-2015.exe System Update  5.06.0027 hl=14  (02/05/2015)
    systemupdate506-11-04-2014.exe System Update  5.06.0024 hl=13  (11/24/2014)
    >>>> users of SU 5.6.0024 , which is hello level 13, will be offered self update of SU to the current release.
    ====
    Your failure is here:
    Info 2015-03-04 , 05:58:39
    at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(S​​tring directory, String command, String arguments)
    Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
    Info 2015-03-04 , 05:58:39
    at Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
    Message: RC eGatherer: 0
    Severe 2015-03-04 , 05:58:39
    at Tvsu.Egather.EgatherManager.GetEgatherParser(Strin​​g type)
    Message: Unable to execute egather
    Severe 2015-03-04 , 05:58:39
    at Tvsu.Engine.Process.HelloProcess.Start()
    Message: Error getting the Egather parser
    Exception:
    Message: Could not find file 'C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin.XML'
    ================
    SU runs ia.exe(inventory agent) via tvsucommandlauncher via  the SU service in windows services. 
    Expected output is the creation of  two XML's:
    'C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin.XML'
    'C:\Program Files (x86)\Lenovo\System Update\egather\sysreco.XML'
    These two .xmls contain information about your system such as machine type and model.
    This message stated:
    Message: RC eGatherer: 0
    I dont think ia.exec ever got executed.
    ===
    In c\programdata\lenovo\systemupdate\logs    
    Post
    tvsu_exec.log
    Tvsucommandlauncher.log 
    service.log   (inside the SUservice logs folder).
    Go into windows services, and find entry name System Update and make sure it is set to start type=manual..
    ==
    DId your system ship from the factory with System Update installed?
    Have you ever run a prior release of SU on your system with success, or is this your first time using Su on your system?

  • T540-System Update- Win7 64bit - An error occurred while gathering user info-HelloLevel_9_12_00.xml

    When attempting to do a Lenov System update, the error message "An error occurred while gathering user information" is displayed.
    Upon review the of the tvsu_*.log, it appears there is an issue with the lenovo website when it tries to pull down the following config file:
    https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_12_00.xml
    Has anyone else had a similar issue and been able to resolve?
    Info    2014-12-16 , 10:26:08
        at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
        Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_12_00.xml
    Info    2014-12-16 , 10:26:08
        at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
        Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_12_00.xml
    Info    2014-12-16 , 10:26:08
        at Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
        Message: Setting PROCESSING status.
    Info    2014-12-16 , 10:26:08
        at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
        Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
    Info    2014-12-16 , 10:26:08
        at Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
        Message: Direct connection found
    Info    2014-12-16 , 10:26:08
        at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
        Message: Connection type set to DIRECT in ConnectionSettingsBean
    Severe    2014-12-16 , 10:26:08
        at Tvsu.FileDownloader.HttpsDownload.Init(FileDownloadInfo fileInfo)
        Message: Debug Log: Init method:GET
    Severe    2014-12-16 , 10:26:10
        at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
        Message: Debug Log: doDownloadByHttps InterException is null, uri:https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_12_00.xml
    Severe    2014-12-16 , 10:26:10
        at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
        Message: Debug Log doDownloadByHttps webException message:The remote server returned an error: (404) Not Found.
    Severe    2014-12-16 , 10:26:10
        at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
        Message: Debug Log server path: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_12_00.xml responseStatus:404
    Severe    2014-12-16 , 10:26:10
        at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
        Message: Debug Log server path: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_12_00.xml webException.StackTrace:   at System.Net.HttpWebRequest.GetResponse()
       at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
    Info    2014-12-16 , 10:26:10
        at Tvsu.Engine.Process.HelloProcess.Start()
        Message: UDF download status is -> Failed
    Thanks
    Karl

    Hi,
    in this situation try following:
    open registry:
    HKLM\Software\Wow6432Node\Software\Lenovo\System Update\Preferences\UCSettings\RunTime
    check if the informations are correct.
    In case not, then correct them.
    - Try to run TVSU as Administrator (right-click on it and select Run as Administrator)
    In case this will be of no use, then just go into the install folder of TVSU and there you will see the folder called "Logs". In there you will for sure find the exact information on what went wrong. Perhaps some proxy config, or just the server was unavailable.
    Cheers

  • An unexpected error occurred while the job was running. (ID 104 Details: The parameter is incorrect (0x80070057))

    We are using DPM Version: 4.1.3465.0 with System Center 2012 Service Pack 1 to back up VMs in our Hyper V Cluster. We have a total of 37 VMs with a combination of 2008r2 servers and 2012 servers. One of our 2012 servers will not backup, and we consistently
    get the message "An unexpected error occurred while the job was running. (ID 104 Details: The parameter is incorrect (0x80070057))". I have seen this error message when I Googled it, but cannot get past it. I have deleted the Protection Group and
    data and tried to re-create, but get the same errors. I also thought the the server might be mis-reporting the data size, but I expanded that to cover the replication data. I have also tried to perform consistancy checks multiple times with no luck. I have
    not seen a difinitive answer from my Google searches, so was hopeful someone has seen this also, and have had success in resolving. Currently this server has no backup recovery points, so I am worried if it does crash. I think I have the rollups installed
    as well.

    Hi Kelly,
    does the issue still persists?

  • Error occurred while finding users using API with custom field

    Hi All,
    I am getting the following error while searching user using API with custom attribute. Did anybody faced the same problem before ?
    Hashtable<Object,Object> env = new Hashtable<Object,Object>();
    env.put("java.naming.factory.initial", "weblogic.jndi.WLInitialContextFactory");
    env.put(OIMClient.JAVA_NAMING_PROVIDER_URL, "t3://localhost:14000");
    System.setProperty("java.security.auth.login.config","C:\\Oracle\\Middleware\\Oracle_IDM1\\designconsole\\config\\authwl.conf");
    System.setProperty("OIM.AppServerType", "wls");
    System.setProperty("APPSERVER_TYPE", "wls");
    tcUtilityFactory ioUtilityFactory = new tcUtilityFactory(env, "xelsysadm", "Weblogic123$");
    OIMClient client = new OIMClient(env);
    client.login("xelsysadm", "Weblogic123$".toCharArray());
    SimpleDateFormat formatter = new SimpleDateFormat("yyyy-MM-dd");
    tcUserOperationsIntf moUserUtility = (tcUserOperationsIntf)ioUtilityFactory.getUtility("Thor.API.Operations.tcUserOperationsIntf");
    Hashtable mhSearchCriteria = new Hashtable();
    mhSearchCriteria.put("USR_UDF_ACTUALSTARTDATE",formatter.format(date));
    tcResultSet moResultSet = moUserUtility.findAllUsers(mhSearchCriteria);
    printTcResultSet(moResultSet,"abcd");
    log4j:WARN No appenders could be found for logger (org.springframework.jndi.JndiTemplate).
    log4j:WARN Please initialize the log4j system properly.
    Exception in thread "main" Thor.API.Exceptions.tcAPIException: Error occurred while finding users.
    at weblogic.rjvm.ResponseImpl.unmarshalReturn(ResponseImpl.java:237)
    at weblogic.rmi.cluster.ClusterableRemoteRef.invoke(ClusterableRemoteRef.java:348)
    at weblogic.rmi.cluster.ClusterableRemoteRef.invoke(ClusterableRemoteRef.java:259)
    at Thor.API.Operations.tcUserOperationsIntf_e9jcxp_tcUserOperationsIntfRemoteImpl_1036_WLStub.findAllUsersx(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at weblogic.ejb.container.internal.RemoteBusinessIntfProxy.invoke(RemoteBusinessIntfProxy.java:85)
    at com.sun.proxy.$Proxy2.findAllUsersx(Unknown Source)
    at Thor.API.Operations.tcUserOperationsIntfDelegate.findAllUsers(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at Thor.API.Base.SecurityInvocationHandler$1.run(SecurityInvocationHandler.java:68)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
    at weblogic.security.Security.runAs(Security.java:41)
    at Thor.API.Security.LoginHandler.weblogicLoginSession.runAs(weblogicLoginSession.java:52)
    at Thor.API.Base.SecurityInvocationHandler.invoke(SecurityInvocationHandler.java:79)
    at com.sun.proxy.$Proxy3.findAllUsers(Unknown Source)
    at oim.standalone.code.OIMAPIConnection.usersearch(OIMAPIConnection.java:209)
    at oim.standalone.code.OIMAPIConnection.main(OIMAPIConnection.java:342)
    Caused by: Thor.API.Exceptions.tcAPIException: Error occurred while finding users.
    at com.thortech.xl.ejb.beansimpl.tcUserOperationsBean.findAllUsers(tcUserOperationsBean.java:4604)
    at Thor.API.Operations.tcUserOperationsIntfEJB.findAllUsersx(Unknown Source)
    at sun.reflect.GeneratedMethodAccessor1614.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at com.oracle.pitchfork.spi.MethodInvocationVisitorImpl.visit(MethodInvocationVisitorImpl.java:34)
    at weblogic.ejb.container.injection.EnvironmentInterceptorCallbackImpl.callback(EnvironmentInterceptorCallbackImpl.java:54)
    at com.oracle.pitchfork.spi.EnvironmentInterceptor.invoke(EnvironmentInterceptor.java:42)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at com.bea.core.repackaged.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at com.bea.core.repackaged.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
    at com.sun.proxy.$Proxy347.findAllUsersx(Unknown Source)
    at Thor.API.Operations.tcUserOperationsIntf_e9jcxp_tcUserOperationsIntfRemoteImpl.__WL_invoke(Unknown Source)
    at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:40)
    at Thor.API.Operations.tcUserOperationsIntf_e9jcxp_tcUserOperationsIntfRemoteImpl.findAllUsersx(Unknown Source)
    at Thor.API.Operations.tcUserOperationsIntf_e9jcxp_tcUserOperationsIntfRemoteImpl_WLSkel.invoke(Unknown Source)
    at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:667)
    at weblogic.rmi.cluster.ClusterableServerRef.invoke(ClusterableServerRef.java:230)
    at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:522)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:146)
    at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:518)
    at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
    Thank you

    Hi J,
    Thanks for the reply. But the code is working fine for OOTB attributes and  for 11g API i am getting permission exception
    Exception in thread "main" oracle.iam.platform.authz.exception.AccessDeniedException: You do not have permission to search the following user attributes: USR_UDF_ACTUALSTARTDATE.
    at oracle.iam.identity.usermgmt.impl.UserManagerImpl.search(UserManagerImpl.java:1465)
    at sun.reflect.GeneratedMethodAccessor1034.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
    at oracle.iam.platform.utils.DMSMethodInterceptor.invoke(DMSMethodInterceptor.java:25)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
    at com.sun.proxy.$Proxy366.search(Unknown Source)
    at oracle.iam.identity.usermgmt.api.UserManagerEJB.searchx(Unknown Source)
    at sun.reflect.GeneratedMethodAccessor1449.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at com.oracle.pitchfork.spi.MethodInvocationVisitorImpl.visit(MethodInvocationVisitorImpl.java:34)
    at weblogic.ejb.container.injection.EnvironmentInterceptorCallbackImpl.callback(EnvironmentInterceptorCallbackImpl.java:54)
    at com.oracle.pitchfork.spi.EnvironmentInterceptor.invoke(EnvironmentInterceptor.java:42)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at com.bea.core.repackaged.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at com.bea.core.repackaged.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
    at com.sun.proxy.$Proxy365.searchx(Unknown Source)
    at oracle.iam.identity.usermgmt.api.UserManager_nimav7_UserManagerRemoteImpl.__WL_invoke(Unknown Source)
    at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:40)
    at oracle.iam.identity.usermgmt.api.UserManager_nimav7_UserManagerRemoteImpl.searchx(Unknown Source)
    at oracle.iam.identity.usermgmt.api.UserManager_nimav7_UserManagerRemoteImpl_WLSkel.invoke(Unknown Source)
    at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:667)
    at weblogic.rmi.cluster.ClusterableServerRef.invoke(ClusterableServerRef.java:230)
    at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:522)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:146)
    at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:518)
    at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
    at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
    Caused by: oracle.iam.identity.exception.SearchAttributeAccessDeniedException: You do not have permission to search the following user attributes: USR_UDF_ACTUALSTARTDATE.
    at oracle.iam.identity.usermgmt.impl.UserManagerImpl.search(UserManagerImpl.java:1462)
    ... 44 more

  • An unexpected error occurred while the job was running. (ID: 104)

    I'm getting this error in the event logs when trying to run a consistency check / sync with one of our file servers.
    This server was working fine, but w needed to migrate the data to a new partition (GPT) to allow it to expand past the 2TB limit of MBR partitions.  I added a new 3TB disk migrated the data and changed the drive letter to what the old partition was
    prior.  Since then we seem to get this error.
    I have installed the update roll up on both the server and the agent side.  I have also removed the server from the protection group then re-added it.  I've also removed and reinstalled the agent on the file server.
    Any help is appreciated!  Here's the full error from the DPM server:
    The replica of E:\ on server is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. (ID: 3106)
    An unexpected error occurred while the job was running. (ID: 104)

    Server Version is Windows 2012 R2 STD.  DPM is 4.2.1235.0 (DPM 2012 R2).  I expanded the production file server.  All that server does is host up file shares.
    I suspected the fact that I created a new volume and changed drive letter back to the original to be the source cause of the issue.  What I ended up doing is blowing away the backups from this server on disk and re-adding it to the protection group. 
    It now runs much longer, but still times out at random with the error mentioned above.
    Vijay:  The error was copied from Event Viewer.  Not sure what else you require?  Event ID is 3106 from DPM-EM.
    The DPM logs say:
    Affected area: E:\
    Occurred since: 2015-01-05 2:04:38 AM
    Description: The replica of Volume E:\ on servername is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data from existing recovery
    points, but new recovery points cannot be created until the replica is consistent.
    For SharePoint farm, recovery points will continue getting created with the databases that are consistent. To backup inconsistent databases, run a consistency check on the farm. (ID 3106)
     An unexpected error occurred while the job was running. (ID 104 Details: The semaphore timeout period has expired (0x80070079))
    Date inactivated: 2015-01-05 7:03:04 AM
    Recommended action: No action is required because this alert is inactive.
    Affected area: E:\
    Occurred since: 2015-01-05 2:04:38 AM
    Description: The replica of Volume E:\ on servername is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data from existing
    recovery points, but new recovery points cannot be created until the replica is consistent.
    For SharePoint farm, recovery points will continue getting created with the databases that are consistent. To backup inconsistent databases, run a consistency check on the farm. (ID 3106)
     An unexpected error occurred while the job was running. (ID 104 Details: The semaphore timeout period has expired (0x80070079))

  • System Update 4 on Windows 7 64bit - An error occurred while gathering user information

    Dear all,
    I installed System Update 4 on Windows 7 64bit (X300 laptop) and keep getting "An error occurred while gathering user information" at about 9% of Searching for agent updates.
    I tried searching Google and this forum for possible solutions, but without much success. I would appreciate any help on this.
    Thanks in advance!

    Hi,
    in this situation try following:
    open registry:
    HKLM\Software\Wow6432Node\Software\Lenovo\System Update\Preferences\UCSettings\RunTime
    check if the informations are correct.
    In case not, then correct them.
    - Try to run TVSU as Administrator (right-click on it and select Run as Administrator)
    In case this will be of no use, then just go into the install folder of TVSU and there you will see the folder called "Logs". In there you will for sure find the exact information on what went wrong. Perhaps some proxy config, or just the server was unavailable.
    Cheers

  • ThinkVantage System Update -- An error occurred while gathering user information

    I receive this message after selecting "Get New Updates" in Version 3.14.0031 of this software.  I am running Windows XP SP3 on an X200 Thinkpad.  I have tried removing and reinstalling the program without success.

    1. Version 6.0.5717.35 is for the ThinkVantage Toolbox and the version I have installed now is 6.0.5802.25.  Is there a way to use Toolbox to do a System Update?
    2. The ThinkVantage System Update I have installed is at version 3.14.0034 with a build date of 2011-4-18.  The System Update installed this version itself and is showing as the current version.
    So I seem to be up-to-date on the software but am still getting the same error message "An error occurred while gathering user information"; when the progress bar is at 9%.
    Thanks, any help on this would be appreciated.
    The information from the tvsu_log that might be relavent is:
    Severe    2011-06-26 , 10:21:12
        at Tvsu.Engine.Process.HelloProcess.Start()
        Message: An error ocurred while using the MappingParser
        Exception:
            Message: Key cannot be null.
    Parameter name: key
            Type: System.ArgumentNullException
               at System.Collections.Hashtable.ContainsKey(Object key)
       at System.Collections.Hashtable.Contains(Object key)
       at Tvt.Mapping.Languages.get_Item(String tla)
       at Tvsu.Engine.Process.HelloProcess.Start()
    Severe    2011-06-26 , 10:21:12
        at Tvsu.Engine.Process.HelloProcess.Start()
        Message: A value could not be mapped when using the MappingParser or eGather execution failed
        Exception:
            Message: Error getting MappingParser properties
            Type: Tvsu.Engine.Process.MappingInterfaceException
               at Tvsu.Engine.Process.HelloProcess.Start()
    Severe    2011-06-26 , 10:21:12
        at Tvsu.Engine.Task.Task.StartExecution()
        Message: An error occurred while the task: HelloTask executed the process: HelloProcessthe message from exception isA fatal error ocurred while in the HelloProcess
        Exception:
            Message: A fatal error ocurred while in the HelloProcess
            Type: Tvsu.Engine.Process.HelloProcessException
               at Tvsu.Engine.Task.Task.Start()
       at Tvsu.Engine.Task.Task.StartExecution()
    Info    2011-06-26 , 10:21:12
        at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
        Message: Setting FAILED status.
    Info    2011-06-26 , 10:21:12
        at Tvsu.Gui.GUIController.ShowErrorMessage(Exception e)
        Message: Error while gathering user information.
        Exception:
            Message: A fatal error ocurred while in the HelloProcess
            Type: Tvsu.Engine.Process.HelloProcessException
               at Tvsu.Engine.Task.Task.StartExecution()
       at Tvsu.Sdk.SuSdk.GetSystemProperties()
       at Tvsu.Gui.Util.ProgressThread.InitSearch()

  • A conversion error occurred while the program -- display data on the screen

    HI all,
    Iam getting a dump error described below:
    A conversion error occurred while the program was trying to
    display data on the screen.
    The ABAP output field and the screen field may not have the
    same format.
    Some field types require more characters on the screen than
    in the ABAP program. For example, a date field on a screen needs
    two characters more than it would in the program. When attempting to
    display the date on the screen, an error will occur that triggers the
    error message.
                  Screen name.............. " Ztable_MM_MRQ "
                  Screen number............ 0100
                  Screen field............. "WA_PO_ITEMS-MENGE"
                  Error text............... "FX015: Sign lost."
    Further data:
    Give us step by step procedure to rectify the same with T.codes
    Thanks
    Regards
    Siraj

    Raymond
    please give details in se51 where i have to put a "V"  to allow negative amounts
    whether it is in Text or I/O templates
    name                                     type of screen element         Text or I/O field
    WA_PO_ITEMS-MENGE     Text                           PO_quantity__     
    regards

Maybe you are looking for

  • Master-detail Block save behaviour

    Hi, I have master detail block just consider Forms A as a master and Forms B as a Detail,when my cursor is in form A i try to save the record, it is saved Form A and putting Form B data as null, i have to put a validation to stop this activity, i hav

  • Using Thunderbolt and DisplayPort devices together

    Hello! Is it possible to use HDD storage connected via thunderbolt (WD My Book Thunderbolt Duo) and monitor with display port together with one thunderbolt port on Mac? Or thunderbolt chain will work only for all thunderbolt devices? Thanks!

  • Getting emails on my iPhone without any content in the body of the email  What's up?

    Why doesn't anything show up in the body of my emails. Worked fine yesterday

  • Cannot Reinstall Acrobat Pro 7.0

    I have CS2. I uninstalled Acrobat Pro 7.0. Now I cannot reinstall it from the original software. Install runs but does not install anything, nor does it show any error messages. I have XP SP3 and IE8. I have Reader 9.1.2  The other componens of CS2 w

  • MiniDisplay Port Adapters??

    Anyone know if an adapter is being manufactured so us "old" MB users can run the display at some point? Would this even be possible? Is there a glimmer of hope?