Error ocurred while signing in adobe reader, whattaf
error ocurred while signing in adobe reader, whattaf
Hi, Harvey.
I'm sorry for the issues you're having.
So it sounds like you're trying to sign into Adobe Reader X's right-side Tools Pane with your Adobe ID ([email protected]), yet you're seeing an error message. Is that the issue? What does the error message say? Can you try signing out from Reader, closing Reader, and then re-opening Reader and signing back in? Does the error mesage still appear?
Also, what Reader version and operating system (Mac, Win) are you using?
Thanks. With a little more info, we should have some more ideas for you.
Dave
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Hello:
When I open a PDF and try to use the Ctrl F (Find feature), the colorful spin wheel pops up and it spins for a while. When it finishes I get an error box that’s titled ‘Adobe Reader Quit Unexpectantly’. The following is all of the information in that box. I work off of a MACBOOK Pro, version 10.9.2. I have the latest version of Adobe Reader downloaded. Please help, as I need to use the Adobe Reader for my class. I have an assignment due by 11:59pm Monday 3/10.
Error Message Below:
Problem Details and System Configuration
Process: AdobeReader [1423]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 11.0.06 (11.0.06)
Code Type: X86 (Native)
Parent Process: launchd [157]
Responsible: AdobeReader [1423]
User ID: 501
Date/Time: 2014-03-09 23:34:16.983 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 8617A4DB-F5EF-60C5-CADF-243F00035FD6
Sleep/Wake UUID: 72F58578-8A21-4473-8D1D-0802EE6BEAE8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7d602c
VM Regions Near 0xbf7d602c:
__LINKEDIT 00000000bab23000-00000000bab25000 [ 8K] r--/rwx SM=COW /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
--> Stack 00000000bbfd7000-00000000bf7d7000 [ 56.0M] ---/rwx SM=NUL
Stack 00000000bf7d7000-00000000bffd7000 [ 8192K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.ColorSync 0x96b63cd2 ConversionManager::ApplySequenceToBitmap(CMMConvNode*, CMMEncoDec&, CMMRuntimeInfo*, unsigned long, CMMProgressNotifier*) + 12
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7 libCGCMS.A.dylib 0x9492a944 CMSColorWorldConvertData + 33
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9 com.apple.CoreGraphics 0x9b6b9c91 CGCMSTransformConvertData + 56
10 com.apple.CoreGraphics 0x9b6b9c36 CGColorTransformConvertData + 201
11 libRIP.A.dylib 0x91c8acb5 ripc_AcquireFunction + 2033
12 libRIP.A.dylib 0x91c89fa8 ripc_DrawShading + 9462
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509 com.adobe.Acrobat.framework 0x009d838e 0x33000 + 10113934
510 com.adobe.Acrobat.framework 0x001b869e 0x33000 + 1595038
511 com.adobe.Acrobat.framework 0x00145e92 0x33000 + 1126034
Thread 1:: Dispatch queue: NSOperationQueue 0x7a62c400
0 libsystem_kernel.dylib 0x906efb76 __semwait_signal + 10
1 libsystem_c.dylib 0x9be20fb7 nanosleep$UNIX2003 + 219
2 com.apple.Foundation 0x94b54621 +[NSThread sleepForTimeInterval:] + 170
3 com.adobe.Acrobat.framework 0x00a4c569 0x33000 + 10589545
4 com.apple.Foundation 0x94ac234c -[__NSOperationInternal _start:] + 702
5 com.apple.Foundation 0x94ac2081 -[NSOperation start] + 71
6 com.apple.Foundation 0x94ac1fa8 __NSOQSchedule_f + 50
7 libdispatch.dylib 0x93021e11 _dispatch_async_redirect_invoke + 158
8 libdispatch.dylib 0x9301d396 _dispatch_client_callout + 50
9 libdispatch.dylib 0x9301f457 _dispatch_root_queue_drain + 257
10 libdispatch.dylib 0x93020722 _dispatch_worker_thread2 + 39
11 libsystem_pthread.dylib 0x936eadab _pthread_wqthread + 336
12 libsystem_pthread.dylib 0x936eecce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x906f0992 kevent64 + 10
1 libdispatch.dylib 0x9301f8ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9301f546 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x906ef7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x936ebd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x913f1682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x913f18a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x913bdcf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x019f94dc 0x19f7000 + 9436
7 com.adobe.ACE 0x019f9441 0x19f7000 + 9281
8 com.apple.CoreServices.CarbonCore 0x913be2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x906ef7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x936ebd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01b61f67 0x1b56000 + 48999
4 com.adobe.AGM 0x01b61ea6 0x1b56000 + 48806
5 com.adobe.AGM 0x01b61e44 0x1b56000 + 48708
6 com.adobe.AGM 0x01b61ae4 0x1b56000 + 47844
7 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
8 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
9 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9602cb68 _NSEventThread + 283
7 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
8 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
9 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x906f0976 kevent + 10
1 com.adobe.Acrobat.framework 0x00f6d771 0x33000 + 15968113
2 com.adobe.Acrobat.framework 0x00ede593 0x33000 + 15381907
3 com.adobe.Acrobat.framework 0x00edb04b 0x33000 + 15368267
4 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
5 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
6 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS 0x055e6876 0x55cf000 + 96374
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x94b27095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylibAcrobat Support
-
Trying to convert a PDF to Word all it says is "An error occurred while signing in". I am signed in though?
Hi Sara
I followed your link and uploaded a file. Trying to convert this file and says the following as if it does not realize I have already paid for this conversion process:
Adobe ExportPDF
Easily convert PDF files to Word or Excel.
Subscribe Now
Subscribe and add the ability to export an unlimited number of PDF files via your browser or mobile device.
Convert PDF to Word
Export your PDF files to editable DOC, DOCX, or RTF files.
Convert PDF to Excel
Turn PDF files into editable XLSX files with table formatting preserved.
Edit scanned text
With optical character recognition (OCR), even scanned text becomes editable.
Please help.
Regards.
Kobus. -
Last night when i tried to sign a document i received the mesage below and after that it says this document can't be signed what can i do to fix this problem.
Error encountered while signing:
The Windows Cryptographic Service Provider reported an error:
Access was denied because of a security violation.
Error Code: 2148532330I assume you are implying "biztax" application here, right?
I have contacted their program lead, with no result at all.
Past days I have been searching for a solution - reinstalls / new systems - no solution.
This issue appeared a week or two ago only.
I found http://forums.adobe.com/message/5338853 useful - but no positive results either.
http://test.eid.belgium.be/faq/faq_nl.htm obviously didnt help either.
If anyone finds a solution to this issue, please do let me know - any help is appreciated.
Biztax tells to use the "signature", not the "authentication" - but it is only Auth. that is showing up as option to sign (that works)
ps, did you fiddle with the Adobe Reader XI security settings and import that PKI etc as well? I hoped that would be the breaktrough. Sadly i'm still crying in my chair.
Oh, and dont forget: they claim nobody else got this issue. Maybe one or two people. (We got about 8 customers experiencing exactly the same symptoms at the same time )
> I noticed that when I try to open the pdf document that is 'signed' by the government it is not showing the filename in the title bar, but only " - Adobe Reader". every piece of info helps I guess.
Obviously last version of Reader 11.0.03 -
Error occured while signing in
Trying to convert a PDF file with my adobe exportPDF. when i hit convert it says "error occured while signing in"?
What should I do?Hi DOCRO,
Could you try these steps to alleviate the access issue you're having:
Choose Edit > Preferences (Win) or Adobe Reader > Preferences (Mac)
Click 'Online Services' on the left-hand side
Sign out of our Adobe ID and sign back in.
Try to convert your document again.
If you continue to have trouble, please verify that you can access the service via the web interface. To do this:
Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
Try to log in with your Adobe ID (email address) and password
Once logged in, follow the on-screen prompts to convert a file -
New subcription to ExportPDF - "Error occured while signing in" message???
Just pruchased ExportPDF subscription and cannot sign in - Tools > Convert to word > bypass to Sign in in uppoer right corner > enter email > enter password > death circle > "Error occured while signing in" message - continuous loop.................
Hi Scott,
Could you try these steps to alleviate the access issue you're having:
Choose Edit > Preferences (Win) or Adobe Reader > Preferences (Mac)
Click 'Online Services' on the left-hand side
Sign out of our Adobe ID and sign back in.
Try to convert your document again.
If you continue to have trouble, please verify that you can access the service via the web interface. To do this:
Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
Try to log in with your Adobe ID (email address) and password
Once logged in, follow the on-screen prompts to convert a file
Let us know if you're still having trouble and we'll try to help!
-David -
Why do I get "an error occurred while signing in" in ExportPDF?
I use export PDF. I am trying to convert a PDF to excel and keep getting this...."an error occurred while signing in" "Try again" "Cancel"
Hi yakr,
Are you trying to sign in via Adobe Reader? If so, please choose Help > Check for Updates and make sure that you're using the most current version (11.0.09). Earlier versions of Reader could cause the error that you describe.
Please let us know how it goes.
Best,
Sara -
An error occurred while signing in
I have Adobe PDF Pack, when I go to covert PDF files to Word I get "an error occurred whils signing in"...can someone please tell me how to fix.
Good day,
Where are you getting this message? Are you signing into the ExportPDF site or trying to sign in through Adobe Reader?
If you try to sign in to Adobe.com by clicking 'Sign in' at the top-right corner and input the same credentials, are you able to log in? If not, you may want to go through the reset password process.
Kind regards,
David
Adobe Systems -
AN ERROR ACCURED WHILE SIGNING IN ?
AN ERROR ACCURED WHILE SIGNING IN?
Sorry to hear you're having trouble!
Could you try these steps to alleviate the access issue you're having:
Choose Edit > Preferences (Win) or Adobe Reader > Preferences (Mac)
Click 'Online Services' on the left-hand side
Sign out of our Adobe ID and sign back in.
Try to convert your document again.
If you continue to have trouble, please verify that you can access the service via the web interface. To do this:
Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
Try to log in with your Adobe ID (email address) and password
Once logged in, follow the on-screen prompts to convert a file
Let us know if you're still having trouble and we'll try to help! -
Error occurred while signing in
I just purchased PDF convertor and I get the "an error occurred while signing in". No, I did not register a different email or password. Please help.
Hi there deerhunter76,
Are you getting that error when you try to log in via Adobe Reader? If so, please choose Help > Check for Updates in Reader, and make sure that you have the latest update installed. This sign-in error should not occur in version 11.0.07.
Please let us know how it goes.
Best,
Sara
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