Error ocurred while signing in adobe reader, whattaf

error ocurred while signing in adobe reader, whattaf

Hi, Harvey.
I'm sorry for the issues you're having.
So it sounds like you're trying to sign into Adobe Reader X's right-side Tools Pane with your Adobe ID ([email protected]), yet you're seeing an error message. Is that the issue? What does the error message say? Can you try signing out from Reader, closing Reader, and then re-opening Reader and signing back in? Does the error mesage still appear?
Also, what Reader version and operating system (Mac, Win) are you using?
Thanks. With a little more info, we should have some more ideas for you.
Dave

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              When I open a PDF and try to use the Ctrl F (Find feature), the colorful spin wheel pops up and it spins for a while. When it finishes I get an error box that’s titled ‘Adobe Reader Quit Unexpectantly’. The following is all of the information in that box. I work off of a MACBOOK Pro, version 10.9.2. I have the latest version of Adobe Reader downloaded. Please help, as I need to use the Adobe Reader for my class. I have an assignment due by 11:59pm Monday 3/10.
    Error Message Below:
    Problem Details and System Configuration
    Process:         AdobeReader [1423] 
    Path:            /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
    Identifier:      com.adobe.Reader
    Version:         11.0.06 (11.0.06)
    Code Type:       X86 (Native)
    Parent Process:  launchd [157]
    Responsible:     AdobeReader [1423]
    User ID:         501
    Date/Time:       2014-03-09 23:34:16.983 -0400
    OS Version:      Mac OS X 10.9.2 (13C64)
    Report Version:  11
    Anonymous UUID:  8617A4DB-F5EF-60C5-CADF-243F00035FD6
    Sleep/Wake UUID: 72F58578-8A21-4473-8D1D-0802EE6BEAE8
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7d602c
    VM Regions Near 0xbf7d602c:
        __LINKEDIT             00000000bab23000-00000000bab25000 [    8K] r--/rwx SM=COW  /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    --> Stack                  00000000bbfd7000-00000000bf7d7000 [ 56.0M] ---/rwx SM=NUL 
        Stack                  00000000bf7d7000-00000000bffd7000 [ 8192K] rw-/rwx SM=COW 
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.apple.ColorSync                     0x96b63cd2 ConversionManager::ApplySequenceToBitmap(CMMConvNode*, CMMEncoDec&, CMMRuntimeInfo*, unsigned long, CMMProgressNotifier*) + 12
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    7   libCGCMS.A.dylib                        0x9492a944 CMSColorWorldConvertData + 33
    8   libCGCMS.A.dylib                        0x9492aef5 CMSTransformConvertData + 47
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    414 com.adobe.Acrobat.framework             0x00144814 0x33000 + 1120276
    415 com.adobe.Acrobat.framework             0x001440a0 0x33000 + 1118368
    416 com.adobe.Acrobat.framework             0x00143d03 0x33000 + 1117443
    417 com.apple.AppKit                        0x95fea2a8 -[NSView _drawRect:clip:] + 3816
    418 com.apple.AppKit                        0x95fe8cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
    419 com.apple.AppKit                        0x95fe7288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
    420 com.apple.AppKit                        0x95fe3c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
    421 com.apple.AppKit                        0x95fc175c -[NSView displayIfNeeded] + 1414
    422 com.adobe.Acrobat.framework             0x00622a6d 0x33000 + 6224493
    423 com.adobe.Acrobat.framework             0x0051cd4c 0x33000 + 5152076
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    436 com.adobe.Acrobat.framework             0x00143d03 0x33000 + 1117443
    437 com.apple.AppKit                        0x95fea2a8 -[NSView _drawRect:clip:] + 3816
    438 com.apple.AppKit                        0x95fe8cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
    439 com.apple.AppKit                        0x95fe7288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
    440 com.apple.AppKit                        0x95fe3c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
    441 com.apple.AppKit                        0x95fc175c -[NSView displayIfNeeded] + 1414
    442 com.adobe.Acrobat.framework             0x00622a6d 0x33000 + 6224493
    443 com.adobe.Acrobat.framework             0x0051cd4c 0x33000 + 5152076
    444 com.adobe.Acrobat.framework             0x006a6ada 0x33000 + 6765274
    445 com.adobe.Acrobat.framework             0x001540e7 0x33000 + 1183975
    446 com.adobe.Acrobat.framework             0x0013e1e2 0x33000 + 1094114
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    449 com.adobe.Acrobat.framework             0x009d838e 0x33000 + 10113934
    450 com.adobe.Acrobat.framework             0x001b869e 0x33000 + 1595038
    451 com.adobe.Acrobat.framework             0x00145e92 0x33000 + 1126034
    452 com.adobe.Acrobat.framework             0x00144d2f 0x33000 + 1121583
    453 com.adobe.Acrobat.framework             0x001449ca 0x33000 + 1120714
    454 com.adobe.Acrobat.framework             0x00144814 0x33000 + 1120276
    455 com.adobe.Acrobat.framework             0x001440a0 0x33000 + 1118368
    456 com.adobe.Acrobat.framework             0x00143d03 0x33000 + 1117443
    457 com.apple.AppKit                        0x95fea2a8 -[NSView _drawRect:clip:] + 3816
    458 com.apple.AppKit                        0x95fe8cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
    459 com.apple.AppKit                        0x95fe7288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
    460 com.apple.AppKit                        0x95fe3c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
    461 com.apple.AppKit                        0x95fc175c -[NSView displayIfNeeded] + 1414
    462 com.adobe.Acrobat.framework             0x00622a6d 0x33000 + 6224493
    463 com.adobe.Acrobat.framework             0x0051cd4c 0x33000 + 5152076
    464 com.adobe.Acrobat.framework             0x006a6ada 0x33000 + 6765274
    465 com.adobe.Acrobat.framework             0x001540e7 0x33000 + 1183975
    466 com.adobe.Acrobat.framework             0x0013e1e2 0x33000 + 1094114
    467 com.adobe.Acrobat.framework             0x0050c6d3 0x33000 + 5084883
    468 com.adobe.Acrobat.framework             0x00d9e22f 0x33000 + 14070319
    469 com.adobe.Acrobat.framework             0x009d838e 0x33000 + 10113934
    470 com.adobe.Acrobat.framework             0x001b869e 0x33000 + 1595038
    471 com.adobe.Acrobat.framework             0x00145e92 0x33000 + 1126034
    472 com.adobe.Acrobat.framework             0x00144d2f 0x33000 + 1121583
    473 com.adobe.Acrobat.framework             0x001449ca 0x33000 + 1120714
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    476 com.adobe.Acrobat.framework             0x00143d03 0x33000 + 1117443
    477 com.apple.AppKit                        0x95fea2a8 -[NSView _drawRect:clip:] + 3816
    478 com.apple.AppKit                        0x95fe8cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
    479 com.apple.AppKit                        0x95fe7288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
    480 com.apple.AppKit                        0x95fe3c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
    481 com.apple.AppKit                        0x95fc175c -[NSView displayIfNeeded] + 1414
    482 com.adobe.Acrobat.framework             0x00622a6d 0x33000 + 6224493
    483 com.adobe.Acrobat.framework             0x0051cd4c 0x33000 + 5152076
    484 com.adobe.Acrobat.framework             0x006a6ada 0x33000 + 6765274
    485 com.adobe.Acrobat.framework             0x001540e7 0x33000 + 1183975
    486 com.adobe.Acrobat.framework             0x0013e1e2 0x33000 + 1094114
    487 com.adobe.Acrobat.framework             0x0050c6d3 0x33000 + 5084883
    488 com.adobe.Acrobat.framework             0x00d9e22f 0x33000 + 14070319
    489 com.adobe.Acrobat.framework             0x009d838e 0x33000 + 10113934
    490 com.adobe.Acrobat.framework             0x001b869e 0x33000 + 1595038
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    495 com.adobe.Acrobat.framework             0x001440a0 0x33000 + 1118368
    496 com.adobe.Acrobat.framework             0x00143d03 0x33000 + 1117443
    497 com.apple.AppKit                        0x95fea2a8 -[NSView _drawRect:clip:] + 3816
    498 com.apple.AppKit                        0x95fe8cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
    499 com.apple.AppKit                        0x95fe7288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
    500 com.apple.AppKit                        0x95fe3c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
    501 com.apple.AppKit                        0x95fc175c -[NSView displayIfNeeded] + 1414
    502 com.adobe.Acrobat.framework             0x00622a6d 0x33000 + 6224493
    503 com.adobe.Acrobat.framework             0x0051cd4c 0x33000 + 5152076
    504 com.adobe.Acrobat.framework             0x006a6ada 0x33000 + 6765274
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    506 com.adobe.Acrobat.framework             0x0013e1e2 0x33000 + 1094114
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    508 com.adobe.Acrobat.framework             0x00d9e22f 0x33000 + 14070319
    509 com.adobe.Acrobat.framework             0x009d838e 0x33000 + 10113934
    510 com.adobe.Acrobat.framework             0x001b869e 0x33000 + 1595038
    511 com.adobe.Acrobat.framework             0x00145e92 0x33000 + 1126034
    Thread 1:: Dispatch queue: NSOperationQueue 0x7a62c400
    0   libsystem_kernel.dylib                  0x906efb76 __semwait_signal + 10
    1   libsystem_c.dylib                       0x9be20fb7 nanosleep$UNIX2003 + 219
    2   com.apple.Foundation                    0x94b54621 +[NSThread sleepForTimeInterval:] + 170
    3   com.adobe.Acrobat.framework             0x00a4c569 0x33000 + 10589545
    4   com.apple.Foundation                    0x94ac234c -[__NSOperationInternal _start:] + 702
    5   com.apple.Foundation                    0x94ac2081 -[NSOperation start] + 71
    6   com.apple.Foundation                    0x94ac1fa8 __NSOQSchedule_f + 50
    7   libdispatch.dylib                       0x93021e11 _dispatch_async_redirect_invoke + 158
    8   libdispatch.dylib                       0x9301d396 _dispatch_client_callout + 50
    9   libdispatch.dylib                       0x9301f457 _dispatch_root_queue_drain + 257
    10  libdispatch.dylib                       0x93020722 _dispatch_worker_thread2 + 39
    11  libsystem_pthread.dylib                 0x936eadab _pthread_wqthread + 336
    12  libsystem_pthread.dylib                 0x936eecce start_wqthread + 30
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x906f0992 kevent64 + 10
    1   libdispatch.dylib                       0x9301f8ad _dispatch_mgr_invoke + 238
    2   libdispatch.dylib                       0x9301f546 _dispatch_mgr_thread + 52
    Thread 3:
    0   libsystem_kernel.dylib                  0x906ef7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x936ebd1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x913f1682 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x913f18a6 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x913bdcf2 MPWaitOnQueue + 199
    6   com.adobe.ACE                           0x019f94dc 0x19f7000 + 9436
    7   com.adobe.ACE                           0x019f9441 0x19f7000 + 9281
    8   com.apple.CoreServices.CarbonCore          0x913be2ce PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x936e95fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x936e9485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x936eecf2 thread_start + 34
    Thread 4:
    0   libsystem_kernel.dylib                  0x906ef7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x936ebd1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.AGM                           0x01b61f67 0x1b56000 + 48999
    4   com.adobe.AGM                           0x01b61ea6 0x1b56000 + 48806
    5   com.adobe.AGM                           0x01b61e44 0x1b56000 + 48708
    6   com.adobe.AGM                           0x01b61ae4 0x1b56000 + 47844
    7   libsystem_pthread.dylib                 0x936e95fb _pthread_body + 144
    8   libsystem_pthread.dylib                 0x936e9485 _pthread_start + 130
    9   libsystem_pthread.dylib                 0x936eecf2 thread_start + 34
    Thread 5:
    0   libsystem_kernel.dylib                  0x906eaf7a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x906ea16c mach_msg + 68
    2   com.apple.CoreFoundation                0x996f0d29 __CFRunLoopServiceMachPort + 169
    3   com.apple.CoreFoundation                0x996f0301 __CFRunLoopRun + 1393
    4   com.apple.CoreFoundation                0x996efb1a CFRunLoopRunSpecific + 394
    5   com.apple.CoreFoundation                0x996ef97b CFRunLoopRunInMode + 123
    6   com.apple.AppKit                        0x9602cb68 _NSEventThread + 283
    7   libsystem_pthread.dylib                 0x936e95fb _pthread_body + 144
    8   libsystem_pthread.dylib                 0x936e9485 _pthread_start + 130
    9   libsystem_pthread.dylib                 0x936eecf2 thread_start + 34
    Thread 6:
    0   libsystem_kernel.dylib                  0x906f0976 kevent + 10
    1   com.adobe.Acrobat.framework             0x00f6d771 0x33000 + 15968113
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    6   libsystem_pthread.dylib                 0x936eecf2 thread_start + 34
    Thread 7:
    0   libsystem_kernel.dylib                  0x906eaf7a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x906ea16c mach_msg + 68
    2   com.apple.CoreFoundation                0x996f0d29 __CFRunLoopServiceMachPort + 169
    3   com.apple.CoreFoundation                0x996f0301 __CFRunLoopRun + 1393
    4   com.apple.CoreFoundation                0x996efb1a CFRunLoopRunSpecific + 394
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    6   com.adobe.AcrobatPlugin.EFS             0x055e6876 0x55cf000 + 96374
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    11  libsystem_pthread.dylib                 0x936eecf2 thread_start + 34
    Thread 8:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib                  0x906eaf7a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x906ea16c mach_msg + 68
    2   com.apple.CoreFoundation                0x996f0d29 __CFRunLoopServiceMachPort + 169
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    11  libsystem_pthread.dylib                 0x936eecf2 thread_start + 34
    Thread 9:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib        

    Acrobat Support

  • Trying to convert a PDF to Word all it says is "An error occurred while signing in". I am signed in though?

    Trying to convert a PDF to Word all it says is "An error occurred while signing in". I am signed in though?

    Hi Sara
    I followed your link and uploaded a file. Trying to convert this file and says the following as if it does not realize I have already paid for this conversion process:
    Adobe ExportPDF
    Easily convert PDF files to Word or Excel.
    Subscribe Now
    Subscribe and add the ability to export an unlimited number of PDF files via your browser or mobile device.
    Convert PDF to Word
    Export your PDF files to editable DOC, DOCX, or RTF files.
    Convert PDF to Excel
    Turn PDF files into editable XLSX files with table formatting preserved.
    Edit scanned text
    With optical character recognition (OCR), even scanned text becomes editable.
    Please help.
    Regards.
    Kobus.

  • Error encountered while signing: The Windows Cryptographic Service Provider reported an error: Access was denied because of a security violation. Error Code: 2148532330

    Last night when i tried to sign a document i received the mesage below and after that it says this document can't be signed what can i do to fix this problem.
    Error encountered while signing:
    The Windows Cryptographic Service Provider reported an error:
    Access was denied because of a security violation.
    Error Code: 2148532330

    I assume you are implying "biztax" application here, right?
    I have contacted their program lead, with no result at all.
    Past days I have been searching for a solution - reinstalls / new systems - no solution.
    This issue appeared a week or two ago only.
    I found http://forums.adobe.com/message/5338853 useful - but no positive results either.
    http://test.eid.belgium.be/faq/faq_nl.htm obviously didnt help either.
    If anyone finds a solution to this issue, please do let me know - any help is appreciated.
    Biztax tells to use the "signature", not the "authentication"  - but it is only Auth. that is showing up as option to sign (that works)
    ps, did you fiddle with the Adobe Reader XI security settings and import that PKI etc as well? I hoped that would be the breaktrough. Sadly i'm still crying in my chair.
    Oh, and dont forget: they claim nobody else got this issue. Maybe one or two people. (We got about 8 customers experiencing exactly the same symptoms at the same time )
    >  I noticed that when I try to open the pdf  document that is 'signed' by the government it is not showing the filename in the title bar, but only " - Adobe Reader".    every piece of info helps I guess.
    Obviously last version of Reader   11.0.03

  • Error occured while signing in

    Trying to convert a PDF file with my adobe exportPDF. when i hit convert it says "error occured while signing in"?
    What should I do?

    Hi DOCRO,
    Could you try these steps to alleviate the access issue you're having:
    Choose Edit > Preferences (Win) or Adobe Reader > Preferences (Mac)
    Click 'Online Services' on the left-hand side
    Sign out of our Adobe ID and sign back in.
    Try to convert your document again.
    If you continue to have trouble, please verify that you can access the service via the web interface.  To do this:
    Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
    Try to log in with your Adobe ID (email address) and password
    Once logged in, follow the on-screen prompts to convert a file

  • New subcription to ExportPDF - "Error occured while signing in" message???

    Just pruchased ExportPDF subscription and cannot sign in - Tools > Convert to word > bypass to Sign in in uppoer right corner > enter email > enter password > death circle > "Error occured while signing in" message - continuous loop.................

    Hi Scott,
    Could you try these steps to alleviate the access issue you're having:
    Choose Edit > Preferences (Win) or Adobe Reader > Preferences (Mac)
    Click 'Online Services' on the left-hand side
    Sign out of our Adobe ID and sign back in.
    Try to convert your document again.
    If you continue to have trouble, please verify that you can access the service via the web interface.  To do this:
    Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
    Try to log in with your Adobe ID (email address) and password
    Once logged in, follow the on-screen prompts to convert a file
    Let us know if you're still having trouble and we'll try to help!
    -David

  • Why do I get "an error occurred while signing in" in ExportPDF?

    I use export PDF.  I am trying to convert a PDF to excel and keep getting this...."an error occurred while signing in"  "Try again"   "Cancel"

    Hi yakr,
    Are you trying to sign in via Adobe Reader? If so, please choose Help > Check for Updates and make sure that you're using the most current version (11.0.09). Earlier versions of Reader could cause the error that you describe.
    Please let us know how it goes.
    Best,
    Sara

  • An error occurred while signing in

    I have Adobe PDF Pack, when I go to covert PDF files to Word I get "an error occurred whils signing in"...can someone please tell me how to fix.

    Good day,
    Where are you getting this message?  Are you signing into the ExportPDF site or trying to sign in through Adobe Reader?
    If you try to sign in to Adobe.com by clicking 'Sign in' at the top-right corner and input the same credentials, are you able to log in?  If not, you may want to go through the reset password process.
    Kind regards,
    David
    Adobe Systems

  • AN ERROR ACCURED WHILE SIGNING IN ?

    AN ERROR ACCURED WHILE SIGNING IN?

    Sorry to hear you're having trouble!
    Could you try these steps to alleviate the access issue you're having:
    Choose Edit > Preferences (Win) or Adobe Reader > Preferences (Mac)
    Click 'Online Services' on the left-hand side
    Sign out of our Adobe ID and sign back in.
    Try to convert your document again.
    If you continue to have trouble, please verify that you can access the service via the web interface.  To do this:
    Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
    Try to log in with your Adobe ID (email address) and password
    Once logged in, follow the on-screen prompts to convert a file
    Let us know if you're still having trouble and we'll try to help!

  • Error occurred while signing in

    I just purchased PDF convertor and I get the "an error occurred while signing in". No, I did not register a different email or password. Please help.

    Hi there deerhunter76,
    Are you getting that error when you try to log in via Adobe Reader? If so, please choose Help > Check for Updates in Reader, and make sure that you have the latest update installed. This sign-in error should not occur in version 11.0.07.
    Please let us know how it goes.
    Best,
    Sara

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