Error ocuured 2131

when i try to download a file to a cd an error pops up (unknown error 2131). What is this?

I am afraid this is a well known problem with the TSST TS-L632* optical drives.
Toshiba and Dell have released firmware updates do fix this. You need to contact your computer manufacturer's download site to see if there is a download for you computer model.
There is a generic firmware update available here:
http://support.thetechguys.com/layout.aspx?ID={5525c7c3-57d1-4221-87e4-81de8cdb18ea}&CatID={effb01ec-f632-458a-b6b2-4e46c3890a 63}
But beware, especially with laptops, if this goes wrong you drive could be permanently damaged and you would need a new drive.
Personally I wouldn't risk it and I would use alternative software for burning.

Similar Messages

Itunes will not let me burn my media to a cd.it gives me a error code 2131

itunes will not allow me to burn the music that i paid for onto a cd.........it gives me the error code 2131....im not very computer literate so take it easy on the computer lingo.....thanks for any help

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Error code 2131 on windows vista, how do i fix it

i can no longer burn cd's from itunes. I get error code 2131 when trying to do so. I operate on dell with windows vista. I ran a diagnostics and everything seemed to check out:
Microsoft Windows Vista Home Premium Edition (Build 6000)
Dell Inc. Inspiron 1501
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.1.3
Apple Mobile Device Driver 1.43.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number CC4D0456511EAEC2
Current user is not an administrator.
The current local date and time is 2009-10-29 01:05:24.
iTunes is not running in safe mode.
Video Display Information
ATI Technologies Inc., ATI Radeon Xpress 1150
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.1.0.1),
E: TSSTcorp DVD+-RW TS-L632H, Rev D200
Audio CD in drive.
Found 17 songs on CD, playing time 70:20 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:03:52
Track 3, start time 06:14:70
Track 4, start time 10:58:17
Track 5, start time 16:16:32
Track 6, start time 21:16:07
Track 7, start time 22:34:67
Track 8, start time 27:42:45
Track 9, start time 31:38:25
Track 10, start time 35:58:47
Track 11, start time 41:35:22
Track 12, start time 45:32:37
Track 13, start time 50:25:25
Track 14, start time 54:43:17
Track 15, start time 58:55:70
Track 16, start time 60:25:32
Track 17, start time 65:26:62
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
The last failed data CD or DVD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp DVD+-RW TS-L632H on CDR media at speed 0X.
How can I fix this problem so i can start burning cd's again? HELP!

The 2131 error is associated with the TSST TS-L632* optical drive.
Dell off this download to fix the problem:
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releasei d=R173097&SystemID=LATITUDE%20D830&servicetag=&os=WLH&osl=en&deviceid=14182&devl ib=0&typecnt=0&vercnt=1&catid=-1&impid=2&formatcnt=1&libid=31&fileid=235346
Check the compatibility tab on the site as far as I can see your Dell model is in the list assuming your sig is correct.

Error code 2131

Hi I'm having trouble burning CD's thru iTunes.........I have run a diagnostics and this is what it came up with
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Acer, inc. Aspire 5920
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 00C7A7FC03182740
Current user is not an administrator.
The current local date and time is 2011-10-17 21:51:28.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.0.142 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: NTIDrvr (1.0.0.6), GEARAspiWDM (2.2.0.1),
D: TSSTcorp CDDVDW TS-L632H, Rev AC01
Audio CD in drive.
Found 10 songs on CD, playing time 47:18 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:55:60
Track 3, start time 09:16:52
Track 4, start time 12:38:55
Track 5, start time 18:12:20
Track 6, start time 22:32:62
Track 7, start time 27:31:50
Track 8, start time 32:17:65
Track 9, start time 37:02:55
Track 10, start time 43:04:35
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   24.
The drive CDRW speeds are:   24.
The drive DVDR speeds are:   24.
The drive DVDRW speeds are:   24.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive D: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X.
Please help!!!!!!!!!

I am having the same problem burning using iTunes but not Media Player. Trying to decide whether to purchase an iPhone but if I'm going to have problems using iTunes I might decide otherwis. Here is the diagnostic results that I ran:
Microsoft Windows Vista Professional Service Pack 1 (Build 6001)
ASUSTeK Computer Inc. T12Eg
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number A06DD14F5A8D50B1
Current user is not an administrator.
The current local date and time is 2009-02-23 20:43:58.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.5),
D: TSSTcorp CDDVDW TS-L632H, Rev AS02
Audio CD in drive.
Found 12 songs on CD, playing time 45:44 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:39:67
Track 3, start time 06:40:70
Track 4, start time 10:12:26
Track 5, start time 14:06:46
Track 6, start time 18:17:05
Track 7, start time 22:08:68
Track 8, start time 26:50:69
Track 9, start time 30:28:22
Track 10, start time 34:43:48
Track 11, start time 38:19:03
Track 12, start time 41:52:47
Audio CD reading succeeded (check for old firmware).
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive D: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X.
Any ideas???

After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?

After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?

Thanks for the update and clarification. In researching the issue it seems that the 2003 error code may have something to do with the USB connection. I would use this section of one of the above articles:
Get help with iOS update and restore errors
If the USB connection between your device and computer is interrupted, you might not be able to update or restore.
To narrow down the issue, you can try different equipment:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
Solve other issues with the USB connection, then with your security software.
If you still see the error message, check for hardware issues by following the next section.
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.

Unable to Burn CDs - Error code: 2131

Hi Everyone!
HAs this one come up yet? I go to burn a CD, it initializes and then pops the CD out with error code 2131.
I have the latest version of -tunes on Vista.
Any help would be much appreciated!
Many Thanks

This is the diagnostic print from my i-tunes:
Microsoft Windows Vista Home Edition (Build 6000)
DIXONSXP DIXONSXP
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 60612AC588C35EB6
Current user is not an administrator.
The current local date and time is 2008-08-22 14:50:18.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.3),
E: TSSTcorp CDDVDW TS-L632H, Rev TMC0
Audio CD in drive.
Found 18 songs on CD, playing time 63:14 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:31:37
Track 3, start time 07:30:67
Track 4, start time 11:32:05
Track 5, start time 15:56:67
Track 6, start time 19:46:47
Track 7, start time 22:46:67
Track 8, start time 26:23:25
Track 9, start time 30:37:07
Track 10, start time 34:14:62
Track 11, start time 35:16:65
Track 12, start time 39:02:00
Track 13, start time 40:36:65
Track 14, start time 44:55:37
Track 15, start time 48:21:05
Track 16, start time 53:09:50
Track 17, start time 55:18:65
Track 18, start time 59:37:32
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X.

Error code 2131 help needed

i am trying to burn some cds but every time i do i get this error code2131
i have upgraded the firmware as i have seen suggested i am at a loss any help would be graetly received ihave also run a diagnostic as follows.
Microsoft Windows Vista Home Edition Service Pack 1 (Build 6001)
System manufacturer System Product Name
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 132E7497457D9919
Current user is not an administrator.
The current local date and time is 2008-09-07 09:47:20.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8600 GT
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.7.3),
D: TSSTcorp CDDVDW SH-S203N, Rev SB02
Audio CD in drive.
Found 26 songs on CD, playing time 49:10 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:29:03
Track 3, start time 04:23:25
Track 4, start time 06:27:35
Track 5, start time 07:31:12
Track 6, start time 09:40:73
Track 7, start time 10:20:04
Track 8, start time 13:52:35
Track 9, start time 16:47:33
Track 10, start time 19:22:42
Track 11, start time 21:32:60
Track 12, start time 24:26:24
Track 13, start time 26:13:14
Track 14, start time 26:51:64
Track 15, start time 29:01:19
Track 16, start time 30:30:06
Track 17, start time 32:45:70
Track 18, start time 34:21:14
Track 19, start time 36:05:28
Track 20, start time 38:22:70
Track 21, start time 39:47:37
Track 22, start time 41:22:18
Track 23, start time 42:03:07
Track 24, start time 44:31:48
Track 25, start time 45:47:40
Track 26, start time 47:26:13
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 16 24 32 40 48.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive D: TSSTcorp CDDVDW SH-S203N on CDR media at speed 0X.

There has been an epidemic of 2131 burning errors associated with the TSST TS-L632* drive. And some manufactures have offered a firmware update or drive swap to fix the problem.
I have not seen this issue come up your your model of drive although it is the same manufacturer.
It would be worth checking your computer manufacturer's download site to see if there is a firmware update available for your drive.
Otherwise I don't think I can help apart from contacting your computer supplier.
Maybe someone else has some ideas.

I'm trying to burn a playlist to a CD-R blank disc and I keep getting an error message (2131). Does anyone know what this means?

I'm trying to burn a playlist to a blank CD-R disc at a low speed (12x) and I keep getting the error message "2131." Any idea what this means?

It's usually related to old firmware on your CD/DVD drive, but we'd better have a look at your DVD/CD tests first, just to be sure.
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Patch for error code 2131 when burning CDs in itunes for Toshiba computers:

Just today, Toshiba posted patch for the infamous "error code 2131" when trying to burn CDs in itunes on many Toshiba laptops. Lucky for me, today was the first time I tried to do so, but I feel for all you other folks who have been very frustrated about this issue. Here is the link to it on the Toshiba support page:
http://www.csd.toshiba.com/cgi-bin/tais/su/susc_dtlViewDL.jsp?soid=2024958&moid=1909174&rpn=PSAF3U&BV_SessionID=@@@@043462335 6.1208403240@@@@&BV_EngineID=cccgadedlgfhkdecgfkceghdgngdgnn.0&ct=DL&alldocs=false
I'm going to install it now and report back if there is anything tricky about it (I read in another forum that someone had already gotten the patch and had posted a link to it at a private website where there were a few different options and you had to figure out which was the right one, but this should be easier and "official")
Hope this helps!

Dell Inc. Dell DM051
hmmmmm. i'm proceeding under the assumption that you've got a Dell 5150/E510. if i'm wrong about that, please check in with Dell to confirm your model prior to applying any updates.
i had a look at the support site for your model (or at least, what i'm assuming your model is). your firmware appears to be up to date for the HL-DT-ST DVD+-RW GWA4164B that you're getting the error on, but there does seem to be newer firmware available for the SONY DVD-ROM DDU1615. so it might be worth getting that, just in case there some kind of odd interaction happening between the drives.
Dimension 5150/E510
otherwise, we'd better check on some of the other usual suspects with this sort of thing:
iTunes for Windows doesn't recognize my audio CDs
... and these resources might be helpful with that:
Using CD Diagnostics in iTunes for Windows to troubleshoot CD/DVD drive issues
Updating the drivers on your Windows PC

TS1436 whenever i try to burn a CD, it always ejects the CD and comes up with "the attempt to burn a disc failed. an unknown error occured(2131)" help!!!!!!

whenever i try to burn a CD, it always ejects the CD and comes up with "the attempt to burn a disc failed. an unknown error occured(2131)" all i want is a CD for my new car! help!!!!!!

I am having the same error.
Here is the diagnostics:
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 1420
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0029ABC407EFA0C8
Current user is not an administrator.
The current local date and time is 2012-11-17 15:15:38.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 14630cdc2320d5605273b29d2b5860b8
iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: TSSTcorp DVD+-RW TS-L632H, Rev D200
Drive is empty.
Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp DVD+-RW TS-L632H on CDR media at speed 0X.

Unable to burn cd error unknown 2131 Help please

Hello, Can someone please help me I cannot burn Cd's on my Advent laptop and it keeps coming up with unknown error 2131, i understand you need to run a test on the cd drive, here is the info from that .....
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
DIXONSXP DIXONSXP
iTunes 10.4.1.10
QuickTime 7.7
FairPlay 1.12.20
Apple Application Support 2.0.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 002EAEA80B8BEB10
Current user is not an administrator.
The current local date and time is 2011-08-26 17:44:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: a84d7f0088c275a2ea5452e14520c1f8
iPodService 10.4.1.10 is currently running.
iTunesHelper 10.4.1.10 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: TSSTcorp CDDVDW TS-L632H, Rev TMC0
Audio CD in drive.
Found 21 songs on CD, playing time 53:47 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:19:38
Track 3, start time 05:31:12
Track 4, start time 08:26:50
Track 5, start time 11:55:12
Track 6, start time 13:33:68
Track 7, start time 16:29:33
Track 8, start time 19:10:66
Track 9, start time 21:04:24
Track 10, start time 22:12:28
Track 11, start time 24:39:63
Track 12, start time 26:38:33
Track 13, start time 28:52:61
Track 14, start time 31:07:14
Track 15, start time 33:41:60
Track 16, start time 35:41:69
Track 17, start time 37:20:14
Track 18, start time 38:47:39
Track 19, start time 43:31:31
Track 20, start time 46:26:09
Track 21, start time 48:58:73
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp CDDVDW TS-L632H on CDR media at speed 0X.
Thanking you in advance Josh

E: TSSTcorp CDDVDW TS-L632H, Rev TMC0
The 2131 is usually associated with older versions of the firmware for the TS-L632H, josh.
The TMC0 is a firmware revision I haven't seen before ... presumably it's an Advent-supplied version. Check in with Advent (or Dixon's?) technical support to see if they have a later version available. If you update to the higher firmware version, does that get you past the 2131?

Advent 5301 Unknown Error Code 2131

When trying to burn CD's, I get 'unknown error code 2131' and then the CD is ejected without burning.
I see some fellow users have had the same problem, but I cannot find the solution.
Can someone help please?
Thank you.

It's usually a firmware issue on a drive, but it'd be best to check first.
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

The attempt to burn a disc failed. An unknown error occurred (2131).

I'm wondering if there is a fix for this error.
This is the third error I've received after trying to burn an mp3 cd. The first error I received was 261, which was the special character (ex. &) in the playlist name. So I edited the playlist name.
Then I received error 4280; which is the one about the Sony cd drive. I tried the fix I found on here for that error and now I'm having the 2131 error.
I can't find any info here or elsewhere on the net for this one. I already filled out the feedback form and included my optional contact info but I have yet to hear anything back.
Any help is appreciated.

Has anyone else had the 2131 error? I've noticed there are alot of issues here about failed burning/unknown errors.

Error Message (2131) When trying to burn a CD

I need help? When I go to burn a CD from my playlist and it is time to put the CD into the driver, It go threw the process of reading the cd and then it go to the download process an error message comes up An Unkown Error (2131) Does anyone know what this means, and how to fix the problem?? HELP

I had the same problem with Dell Vostro 1000. My problem was with TSScorp DVD+RW TS-L632H drive. I applied new firmware that lilmaqi posted the link to and it worked. Make sure you follow the instruction on how to apply the firmware fix.
http://support.us.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&relea seid=R173097&formatcnt=1&libid=0&fileid=235346

I cant burn a cd it gives me error code 2131 or it keeps saying insert blank cd which I do

I cant burn a cd from Itunes playlist it says error 2131 or insert blank cd which I keep doing.

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Error ocuured 2131

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