Error-Offline Printer

Getting a error-offline message to my laptop (WiFi) I have powered down the host computer and printer 2570 series trying to reset w/ no luck. Up Dates from HP are current.

What are you trying to print and what is your operating system on the computer you are using? Does it take a long time to print from your computer or the iPad? Have you had this issue for long? 
For now I am going to recommend we remove and reinstall the software onto your computer as a preliminary step. 
First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer. 
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it. 
Then follow this link to download the full feature software and drivers for the printer: 
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4323648
Install that and let me know the result! 
Have a great day!

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    What are you trying to print and what is your operating system on the computer you are using? Does it take a long time to print from your computer or the iPad? Have you had this issue for long? 
    For now I am going to recommend we remove and reinstall the software onto your computer as a preliminary step. 
    First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer. 
    In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it. 
    Then follow this link to download the full feature software and drivers for the printer: 
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4323648
    Install that and let me know the result! 
    Have a great day!

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    Say Thanks by clicking the Kudos Star in the post that helped you.
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