Error on downloading please help

Just purchased elements 12 this afternoon..Download interupted by error, failed to install shared technologies. Please help.  I rebooted and tried twice.

Hi Anniepaints,
Please navigate to this location on your computer (Windows) C:\Program Files (x86)\Common Files\Adobe and rename OOBE folder to OOBE.old.
You can also follow this KB article
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_
Please let us know if this helps
Regards,
Abhijit

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