Error on entering the Time widget to display the current/left video duration time

Working with Adobe Captivate 6.0 (Version 6.0.1.240) and trying to include an interactive video demonstrating possibilities and features of our software, I've experienced some issues.
When entering the Time widget to display the current/left video duration time, Adobe Captivate is closed with the following error:
[Window Title]
Adobe Captivate
[Main Instruction]
"Adobe Captivate" has stopped working.
[Content]
Windows can check online for a solution to the problem.
[^] Close details [Check online for a solution to the problem and close the program] [Close the program] [Debug the program]
The program works the same way when using other widgets such as ArrowWidget, AskAnExpert, Browser, CheckBoxes, Combobox, etc.
What could be the most possible reason for that?

Hello guys,
thank you for trying to help me.
to Lilybiri: I use the Timer widget included with Captivate 6, Version 6.0.1.240. That's why it doesn't show the time. Could you please tell me if it is possible to display the current/left video duration time? If so, how we can do that?
to Vishhere: Yes, this is happening when I insert interactions or widgets from the Insert Menu. I reset the default preferences as you suggested. Unfortunately, it didn't help.
When I go for inserting any interactive element or a widget from Insert/ Widget/Interactions the application is closed and an error message appears like the screenshot given here:

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Error on entering the Time widget to display the current/left video duration time

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