Error on install, Beta or Prerelease versions of Adobe Flash Catalyst...

I tried to install Flash Catalyst from the Adobe Try It download.
When I went to install I got an error:
Your installation encountered errors.
Please try restarting your system and installing again.
Beta or prerelease versions of Adobe Flash Catalyst CS5.5 are installed on the machine, and must be uninstalled before this installation can proceed. Please uninstall these products, restart your computer, then run this installer again.
I don't have other prerelease versions on my computer. I did try rebooting and got the same error again.
Attached is a screenshot.
I'm on a Mac with 10.6.7 and I exceed the minimum requirements.

Ok will you can try running the uninstaller which is located in Applications/Utilities/Adobe Installer.  It may not function due to the method you utilized to remove the software.  If you still have problems then you can try running the CS5 Cleanup Script - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

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    =O====== M/15.0.0.239 2014-11-26+14-35-02.485 ========
    0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 11
    0001 [I] 00000011 1
    0002 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0003 [I] 00000013
    0004 [I] 00000025 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_239_ActiveX.exe
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    0008 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
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    0013 [W] 00001106
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    0001 [I] 00000011 1
    0002 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0003 [I] 00000013
    0004 [I] 00000025 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_246_ActiveX.exe
    0005 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_246_ActiveX.exe
    0006 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_246_ActiveX.dll
    0007 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
    0008 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0009 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
    0010 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
    0011 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    0012 [W] 00001106
    0013 [W] 00001106
    0014 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0015 [I] 00000012
    =X====== M/15.0.0.246 2014-12-10+03-35-09.677 ========
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    =O====== M/16.0.0.257 2015-01-14+14-35-02.812 ========
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    0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/16.0 2
    0002 [I] 00000011 1
    0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0004 [I] 00000013
    0005 [I] 00000025 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_257_ActiveX.exe
    0006 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_257_ActiveX.exe
    0007 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_257_ActiveX.dll
    0008 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
    0009 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0010 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
    0011 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
    0012 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    0013 [W] 00001106
    0014 [W] 00001106
    0015 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0016 [I] 00000012
    =X====== M/16.0.0.257 2015-01-14+14-35-19.445 ========
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    =O====== M/16.0.0.287 2015-01-22+21-35-01.909 ========
    0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 11
    0001 [I] 00000011 1
    0002 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0003 [I] 00000013
    0004 [I] 00000025 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_287_ActiveX.exe
    0005 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_287_ActiveX.exe
    0006 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_287_ActiveX.dll
    0007 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
    0008 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0009 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
    0010 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
    0011 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    0012 [W] 00001106
    0013 [W] 00001106
    0014 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0015 [I] 00000012
    =X====== M/16.0.0.287 2015-01-22+21-35-11.163 ========
    2015-1-25+0-35-8.129 [error] 1226 1062
    =O====== M/16.0.0.296 2015-01-25+00-35-02.174 ========
    0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 11
    0001 [I] 00000011 1
    0002 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0003 [I] 00000013
    0004 [I] 00000025 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe
    0005 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe
    0006 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.dll
    0007 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
    0008 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0009 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
    0010 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
    0011 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    0012 [W] 00001106
    0013 [W] 00001106
    0014 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0015 [I] 00000012
    =X====== M/16.0.0.296 2015-01-25+00-35-10.149 ========
    2015-1-25+1-55-45.645 [error] 1226 1062
    =O====== M/16.0.0.296 2015-01-25+01-55-39.406 ========
    0000 [I] 00000010 "C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe" -maintain activex
    0001 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe 5
    0002 [I] 00000018
    0003 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe 5
    0004 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.dll 5
    0005 [I] 00000018
    0006 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.dll 5
    0007 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0008 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
    0009 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0010 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
    0011 [W] 00001021
    0012 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0013 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0014 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2
    0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0017 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2
    0018 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
    0019 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0020 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0021 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2
    0022 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.dll 5
    0023 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.dll 5
    0024 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe 5
    0025 [W] 00001015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_16_0_0_296_ActiveX.exe 5
    0026 [I] 00000011 1
    0027 [I] 00000012
    =X====== M/16.0.0.296 2015-01-25+01-55-47.803 ========
    =O====== M/16.0.0.287 2015-01-25+05-04-35.407 ========
    0000 [I] 00000010 "C:\Users\GDaniels\AppData\Local\Adobe\AIH.edf1fd364fd4b82615d676685eca8f584008c398\insta ll_flash_player_ax.exe" -install -iv 8 -au 2
    0001 [E] 00001013
    =X====== M/16.0.0.287 2015-01-25+05-04-35.980 ========
    =O====== M/16.0.0.287 2015-01-25+05-06-21.632 ========
    0000 [I] 00000010 "C:\Users\GDaniels\AppData\Local\Adobe\AIH.e7d5cbfdc262e3fcfab3a71ab1741dda1aa693e9\insta ll_flash_player_ax.exe" -install -iv 8 -au 2
    0001 [E] 00001013
    =X====== M/16.0.0.287 2015-01-25+05-06-22.242 ========
    =O====== M/16.0.0.287 2015-01-25+05-08-20.242 ========
    0000 [I] 00000010 "C:\Users\GDaniels\AppData\Local\Adobe\AIH.98273375f65da58d26a77f12b066b1d98eb9cd18\insta ll_flash_player_ax.exe" -install -iv 8 -au 2
    0001 [E] 00001013
    =X====== M/16.0.0.287 2015-01-25+05-08-20.751 ========
    =O====== M/16.0.0.287 2015-01-25+05-11-21.222 ========
    0000 [I] 00000010 "C:\Install\install_flash_player_16_active_x.exe"
    0001 [E] 00001013
    =X====== M/16.0.0.287 2015-01-25+05-13-21.916 ========
    =O====== M/16.0.0.287 2015-01-25+05-18-06.796 ========
    0000 [I] 00000010 "C:\Install\install_flash_player_ax.exe"
    0001 [E] 00001013
    0002 [E] 00001039
    =X====== M/16.0.0.287 2015-01-25+05-18-25.584 ========
    =O====== M/16.0.0.287 2015-01-25+05-18-51.721 ========
    0000 [I] 00000010 "C:\Users\GDaniels\AppData\Local\Adobe\AIH.8b2a45eba0ce2309fa48abf974fec31cd3ca6a17\insta ll_flash_player_ax.exe" -install -iv 8 -au 2
    0001 [E] 00001013
    =X====== M/16.0.0.287 2015-01-25+05-18-52.261 ========
    =O====== M/16.0.0.287 2015-01-25+05-20-02.033 ========
    0000 [I] 00000010 "C:\Users\GDaniels\AppData\Local\Adobe\AIH.cf48578f48ef193540acbc092464e89e73df5f41\insta ll_flash_player_ax.exe" -install -iv 8 -au 2
    0001 [E] 00001013
    =X====== M/16.0.0.287 2015-01-25+05-20-02.568 ========
    =O====== M/16.0.0.287 2015-01-25+05-21-34.710 ========
    0000 [I] 00000010 "C:\Install\install_flash_player_ax.exe"
    0001 [E] 00001013
    =X====== M/16.0.0.287 2015-01-25+05-21-45.540 ========
    =O====== M/16.0.0.287 2015-01-25+05-22-00.248 ========
    0000 [I] 00000010 "C:\Users\GDaniels\AppData\Local\Adobe\AIH.a2bf34a7f3993ca5fa8aa5c80ad7264175c89bfe\insta ll_flash_player_ax.exe" -install -iv 8 -au 0
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    =X====== M/16.0.0.287 2015-01-25+05-22-00.778 ========
    =O====== M/16.0.0.287 2015-01-25+05-28-58.363 ========
    0000 [I] 00000010 "C:\Install\install_flash_player_16_active_x.exe"
    0001 [E] 00001013
    =X====== M/16.0.0.287 2015-01-25+05-30-38.253 ========
    =O====== M/16.0.0.287 2015-01-25+05-32-31.563 ========
    0000 [I] 00000010 "C:\Users\GDaniels\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5SOP3FDB\install_flash_player_ax.exe"
    0001 [E] 00001013
    =X====== M/16.0.0.287 2015-01-25+05-33-40.378 ========
    =O====== M/16.0.0.287 2015-01-25+05-34-13.862 ========
    0000 [I] 00000010 "C:\Install\install_flash_player_16_active_x.exe"
    0001 [E] 00001013
    =X====== M/16.0.0.287 2015-01-25+05-34-16.524 ========
    =O====== M/16.0.0.287 2015-01-25+14-59-51.435 ========
    0000 [I] 00000010 "C:\Users\GDaniels\AppData\Local\Adobe\AIH.a2bf34a7f3993ca5fa8aa5c80ad7264175c89bfe\insta ll_flash_player_ax.exe" -install -iv 8 -au 0
    0001 [E] 00001013
    =X====== M/16.0.0.287 2015-01-25+14-59-51.867 ========
    =O====== M/16.0.0.287 2015-01-25+14-59-22.273 ========
    0000 [I] 00000010 "C:\Install\install_flash_player_16_active_x.exe"
    0001 [E] 00001013
    =X====== M/16.0.0.287 2015-01-25+15-14-52.033 ========

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    Delete: DeleteFile("C:\Users\DEVELO~1\AppData\Local\Temp\nspDCDD.tmp\UserInfo.dll")
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  • Unique problem with installing new version of adobe flash player

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    Hi Casey,
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  • HT201184 i canot install the new version of adobe flash player so i con not listen to the songs posted on fb

    i canot install the new version of adobe flash player so i con not listen to the songs posted on fb

    You can check here:  http://www.adobe.com/products/flash/about/  to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version, 10.2.152.25, 10.3.x beta, or later, is for Intel Macs only, as Adobe no longer support the PPC platform. Version 11.0.1.152 is for Lion.
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    So.  I freely admit that I am not a computer expert and am, in fact, so far removed from ever even contemplating wearing such a title that I'm sure all who read this are sitting in your offices having a good laugh at my expense.  As such, I welcome anyone and everyone to tell me what I've done wrong and how I should go about fixing it.  If my deductions are correct, then could someone please tell me how to choose the correct version for my machine and then tell me how to actually install it on my machine.
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    Mr. Willener,
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    I did un-install and then re-install per the Adobe recommendations which are what you listed in your reply.  The problem remained until I did a MS Windows restore to a restore point a month or so ago.  The IE problems vanished.  However, now I'm using an outdated and unsupported version that is lower than most of the web pages require for their sites, at least the ones I want to view (they all say I need to upgrade my Flash Player which, when I did, put me in this fix).
    As to:
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    Usuallyexasperated wrote:
    it requires a...... 2.33 Ghz processor!
    You can safely ignore that requirement; it is simply not true.
    Why would Adobe post a system requirement of 2.33 Ghz for 11.2 if it simply were not true?
    Message was edited by: Usuallyexasperated

  • I deleted my version of Adobe Flash Player for the latest version and then it wouldn't install. Now I have no version and need advice as to trying to install an older version or what?

    Since the latest version of Adobe Flash Player wouldn't install after deleting the version I had that did work, should I try to install an older version?
    I just checked in the control panel and my add/remove programs and listed is Adobe Flash Player Active X, version 11.1.102.55. But when I tried to view a video I could not and got a message saying I needed Adobe Flash Player. Now I'm really confused?????
    ''Locking. Duplicate of: https://support.mozilla.com/en-US/questions/897585 ''

    Hi,
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