Error on ipod

Error on ipod classic

I upgraded i tunes and have error 1439 what do I do now my ipod wont work

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IPod Service Error with iPod installer 2006-06-28

I previously had a Mini but lost it (stolen). I bought a Nano to replace it but could never get it to work. I returned this and purchased a new 30g iPod. Same issues. I get the error message "iPod Service Error" when I open the 2006-06-28 iPod Software Updater. I even get this message whether I have my iPod connected or not. In iTunes, I get the message "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software."
Well, I've reinstalled iTunes countless times and reinstalled the updater a equal number of times with no luck. I tried all the steps (including links) in:
http://docs.info.apple.com/article.html?artnum=93716
I also used msconfig with no luck. I disabled my Norton internet security and antivirus software with no success. I disabled the Fast User Switching and followed someone's advice regarding FAT32, but again no luck.
I tried to read through all the latest discussions and articles I could find, but am now getting confused. Is there anyone out there who has been able to tackle this problem? My alternative is returning my iPod and giving up on iTunes. Help me please!! Thanks.
Dell 8100 Windows XP
Dell 8100 Windows XP

Thanks for your response and sorry for the delay. I've been traveling. Yes, I did try making another XP user account and got the same results. I have not tried the installer cleanup. What do I do with this utility? I read the instructions from MS, but not sure if I should just highlight the iTunes, iPod, and QuickTime stuff on my PC. Any help would be appreciated.
Thanks,

Error:the ipod cannot be updated. the disc could not be read from or writte

May sound silly I am sorry, new to this. Just got an ipod shuffle and have gone through all troubleshooting suggestions ie: restore ipod, reinstall software etc. Am getting an error: "The ipod "administrator's ipod" cannot be updated. The disc could not be read from or written to". This occurs when I click and drag a playlist from the source section to my ipod in the source section. Getting a wee bit discouraged by reading all the problems associated with this ipod and am hoping for an easy fix to slide past further frustration. Please help. Thank you muchly.
Windows XP

Go to the iPod Shuffle Support Page, look around in there, and follow the troubleshooting steps in the article entitled "Can't be written to" or words to that effect.

Manually Manage Music Option get error The iPod cannot be updated error(-50

I am following the instructions on how to move music to a new computer. When I get to the step "Switch the iPod to manual update and enable disk use" and try to apply the 'Manually manage music' option, I get the following error: 'The iPod (my iPod) cannot be updated. An unknown error occurred (-50). I have tried moving my dock between the two USB ports on my Dell but nothing works..can someone help?

I tried some additional things and it seems to have fixed the problem.
First, I forced the iPod Service to close using the Windows task manager (control-alt-delete and then closing it). I then restored my iPod to its original factory settings using that option in iTunes.
I renamed the iPod and then set up what I wanted to sync with it. I have made a couple of changes and they have worked.

When I try to transfer songs to my ipod touch or my friends ipod nano in which both have manually managed music, I get error 13019 "Ipod cannot be synced". This problem started to occur all of a sudden. Any ideas other than the resyncing?

When I try to transfer songs to my ipod touch or my friends ipod nano, I get error 13019 "Ipod cannot be synced". Everything was working fine and transferring successfully and then this problem started to occur all of a sudden. My music is managed manually and always has. I looked online for a solution and they all involve resyncing the library and unchecking voice memos. Is there a way to resolve this issue without having to resync my music or reinstall itunes?

Have you powered off and then back on the router?
Have you done anything to the router recently like changed a setting?
Have you tried:
- Resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Resetting network settings: Settings>GeneralReset>Reset Network SettingsTo me the error sounds like a network/router problem vice aan iPod problem.

How do I resolve itunes error message " ipod cannot be used because the apple mobile device service is not started"?

After I had Best Buy restore my ipod to factory settings, went to itunes from computer to restore my music. Getting the error message " Ipod cannot be used because the apple mobile device service is not started". Ipod is connected to Wi-Fi, connecting to itunes o.k. on ipod

http://support.apple.com/kb/TS1567
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

I plug my ipod into my computer itunes pops up with error message "Ipod detected but can't be identified properly" suggests I unplug and try again or uninstall itunes and reinstall nothing works. What should i do?

I plug my ipod into my computer itunes pops up with error message "Ipod detected but can't be identified properly" suggests I unplug and try again or uninstall itunes and reinstall nothing works. What should i do?

summarizing:
iPod nano (what version iOS BEFORE update?)
downloaded music
updated iPod to iOS 8.1.2
Windows 7 PC
plug-in iPod to PC
error message from iTunes on the PC "Ipod detected but can't be identified properly" ⬅[quoted from your original post] (+ suggested troubleshooting steps)
un-plug > re-plug iPod (how many times?)
iTunes un-installed from PC (?)
iTunes RE-installed to PC (?)
error message repeats(?)
searched "Ipod detected but can't be identified properly" site:support.apple.com with ZERO results - pretty strange that the support site wouldn;t know an iTunes generated error message (?) EDIT - had an "aha! moment when using a fresh Google search page and 'suggested' CANNOT
then "Ipod detected but can't be identified properly" site:discussions.apple.com had ONE result = Can't connect to iTunes with ipod touch (-50 error) - NO REPLIES
CANNOT instead of can't [ tsk tsk ]
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
follow all the instructions in order and let us know

HT5654 i tried to update my ipod touch 4th gen and it shutoff and showed a screen that says connect to itunes. So of course i did and i says it found an error restoring ipod what do i do know to restore my ipod back to working and functioning condition?

I tried to update my ipod touch 4 gen and it automatically shutoff and said connect to itunes on the screen. I did. it says it found an error restoring ipod, what do i do now to resttore my ipod back to working and functioning condition?

Hi marty292,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
- Judy

Folder with Exclaimation Point Error AND Ipod cannot connect to itunes

I left my Ipod in my truck (cold out) for about a week, using it about every other day (always seemed to work fine)... then all of the sudden I went to turn it on and after the Apple icon, I get an error in the form of a picture of a folder with an exclaimation point. When I try to plug my ipod into my computer (to perhaps restore the settings or something) my computer recognizes the USB device, the ipod screen says "do not disconnect" and then shortly after, without it connecting to itunes, it disconnects itself and goes back to the apple screen. Any Ideas? The Apple instructions for dealing with this havn't worked.
My Ipod is I believe a "second generation"(?). It is a 20-gig ipod with a click wheel, about 2 years old now.
dell inspiron 8000 Windows XP

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Error message: IPod could not be restored. An unknown error occurred (1603)

After I upgraded my ITunes and tried to sync my IPod touch I got this message.

Error message: IPod could not be restored. An unknown error occurred (1603)
Hi rtpeter1 ...
Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
From here > iOS: Resolving update and restore alert messages

I received an error message ipod is disable,connect to itune how can fix this problem ipod would unlock

I received an error message ipod is disable,please connect to itune, how can fix this problem, ipod would unlock.

As the mmessae says, connect the iPod to its syncing computer and restore via iTunes. If iTunes asks for the passcode and you can't enter the passcode or you do not have the syncing comuter, place the iPod in recovery mod and then restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
For more info see:
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

My Ipod mini gives error -47 (ipod cannot be updated, the required file is in use).

When I try to sync my Ipod mini, I get the following error : Error -47 (ipod cannot be updated, the required file is in use). My software is all up to date and the ipod was restored. Nothing helped, how do I fix this? I have a macbook pro.
Thanks

I just tries that,
So you were able to find that setting via Sophos -> Preferences?
It has to be some other process/application on your system that is trying to access the iPod then.
B-rock

Whenever I update from Windows 7 get error 1602, iPod shows USB connection to iTunes, but iTunes will not recognize the device. None of the Apple documentation helps.

Whenever I update from Windows 7 get error 1602, iPod shows USB connection to iTunes, but iTunes will not recognize the device. None of the Apple documentation helps. The Apple Mobile Device driver is loaded and operating. The anti-virus software and firewall are not at fault (were uninstalled, and made no difference). The iTunes on my older machine running Vista does recognize the inoperative iPod (iTunes has detetced an iPod in recovery mode) and allows me to restore the device. Can anyone help to resolve this problem on the Windows 7 PC?

So yu tried all of this:
Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
If you had then time for an appointment at ther Genius Bar of an Apple store.

How do you resolve the computer error message "ipod software update server could not be contacted"

I am trying to restore my ipod touch but when I go to restore I get the error message "ipod software update server could not be contacted" What do i do?

Try here:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

Getting a Firewire error and iPod will not go to sleep now

Has anyone received this error before? My husband plugged his iPod into our PC for charging. After iPod showed charged on the screen, he unplugged it then got the firewire connection error and iPod will go into sleep mode so will not hold a charge now. If anyone has any fixes for this, please let me know.
Thanks,
Kim

I've used some needle nose pliers and i thought i had fixed them, yet I still receive the error when plugged in. I think i see a few pins that are bent backwards/broken in half. So i guess it's not repairable by my means, but am i able to go to an Apple store and maybe get some help? I mean, it's just bent pins in the dock connector; I would think they could help with that for maybe a small fee, yeah?

Error on ipod

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