ERROR on Receivables Manager - receipt

Hi
Updating transaction in Recevables manager save doesnt work due to error of
APP-AR-96024: Account generator is unable to derive infomation for one or more of the following accounts:
COA-50328; Orig CCID:; SUB CCID: 6537
i found a solution
The Create Autoadjustments Program Completes In Error While Writing Off Balances [ID 278826.1]
the problem is i cannt locate or find about this
1. Check if the ccid is existing and it is active.
1a. If the ccid is not existing, check if dynamic insert is ON.
1b. If the dynamic insert in not checked , then insert the ccid in GL.
2. Verify the cross validation rules
or is there any solution aside from this coming from Oracle Service Request
anyhelp would be highly appreaciated
Thanks

Hi Sachin,
Just wondering if you have any updates on this error?
I'm getting the same issue.
Thank you so much for your help!
Best Wishes,
Winnie

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