Error on Sales Order - u201Cyou cannot open rows in the document"

Hi everyone,
Does anyone have any idea why this error would be occuring when a user tries to add a sales order?
u201Cyou cannot open rows in the document [sales order u2013Rows u2013 Rows status] [line0] [Message131 -194]?
If the user closes the sales order and then recaptures it, the sales order goes through. As you can imagine, the order clerks are getting a bit angry when their large orders have to be closed.
Thanks.
Kind regards,
Simon Carolin

Hi
If it is affecting your business severly ,log a support to SAP .Meanwhile ,
Lets start some troubleshooting your system
1.Are you using formatted search in Sales Order
2.Are you using sp_transaction notification
3.Did you do any changes in your system recently like upgrade ,
4.Is it happen only to certain item or BP
Hint :
1.Disable all addon
2.Disable your formatted search
3.Disable sp_transaction notification
4.Try to create a sales order and .,
Does error occur again? Please also specify your SBO version and Patch level
<Note> Try test your issue test environment
This will help to narrow down
Thank you
Bishal

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Error on Sales Order - u201Cyou cannot open rows in the document"

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