Error on starting PE 12: "This is not a valid pdf file"

I get that message on opening PE 12 (for the first time—I"m a new user) and then the program freezes. I haven't done anything yet!

Sorry, I am out of ideas. Unless anyone else can help I suggest you need to contact support directly. It’s usually possible to start a live chat, if an Adobe agent is free, and often to get problems fixed right away.
To get help now click here for product support

Similar Messages

"this is not a valid PDF file" message when creating a new document?

Every time i try and open a new document I get a message that says this is not a valid PDF file?
Has anyone else recieved this message?

Sorry, I am out of ideas. Unless anyone else can help I suggest you need to contact support directly. It’s usually possible to start a live chat, if an Adobe agent is free, and often to get problems fixed right away.
To get help now click here for product support

Pain't cannot read this file. This is not a valid bitmap file or it's format is not currently suppo

Have some photos of a warehouse fire in Plymouth Indiana. Files were saved as .jpg Can't get them to open.
One message is "
Pain't cannot read this file. This is not a valid bitmap file or it's format is not currently supported."
Couldn’t display DSC-0023.jpg because a suitable graphics importer could not be found.
Carl Beason
Windows 7, Photoshop cs4
Help Please

As has been suggested above, I would explore Opening the files in another program first, and if successful, just doing a Save_As from that program.
I do not know how sensitive Paint might be, but Ps really wants the JPEG header info to be well-formed. I often encounter JPEG errors in Ps, and my first stop is to IrfanView (free), or ThumbsPlus (commercial), as both seem much more lenient with JPEG's. I have only had a few files, that nothing on my computer would open. I assume that they were just too corrupt.
With either my IrfanView, or ThumbsPlus, when Opened, I do a Save_As, and choose a low compression/high-quality JPEG. If you other program supports Save_As PSD, that would be my # 1 choice, and keep JPEG out of the mix from that point on.
Good luck,
Hunt

Document is not a valid PDF file

Hi,
I need help! Iøm trying to upload a visa paper using Adobe-Reader XI and when I upload, it keep saying "document is not a valid PDF file" - what to do now? Maliha

Are you sure that the document is a valid PDF file? Can you open it with Reader?

Downloading pdf on iPad mini, opening in Adobe reader, won't open, saying this is not a valid pdf document

Hi
I am trying to open a pdf document which is a course qualification handbook.
I have been able to open other pdf documents in the adobe reader app, any suggestions how I can open the above document.
I am using an IPad mini.
Thankyou

Is the course qualification handbook "protected" in any way? For example, to limit the access to the content, a protected PDF document may prompt you to enter user name and password or use some proprietary technology to obscure the content.
Adobe Reader mobile products (Adobe Reader for iOS, Android, Windows Phone) do not support eBooks, protected PDFs, etc.
Would you try opening the course qualification handbook in the desktop version of Adobe Reader on your Windows or Mac computer and see what happens?

I have an older version of itunes on my L drive. Everytime I try to download the newest version I get the error itunes.resources is not a valid short file name. Now I obtained an iphone and cannot sync the phone to my account because it wants me to upda

I have an older version of itunes on a separate drive. Everytime that there has been an update to itunes it will not let me update. Now I purchased an iphone and I hooked the phone up to the computer and it tells me I need to install the latest version of itunes. I downloaded to try it, but I keep getting an error message that says itunes.Resources is not a valid short file name. What can I do from here?

That is a new one on me.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

"Can't open file - not a valid pdf"

Hi,
This seems to have been asked before but I can't find an answer!!
I have a small app that i use for work which essentially just links to pdfs stored on a wordpress site
All has been working well until recently when android phones can no longer open the files - they get a "can't open file - not a valid pdf file" message
It seems to happen with many but not all the files. Some examples of problematic ones are:
http://uhbsosguidelines.files.wordpress.com/2014/02/transfusionmajorhaemorrhagecompressed. pdf
http://uhbsosguidelines.files.wordpress.com/2014/02/aagbi_la_toxicitycompress.pdf
http://uhbsosguidelines.files.wordpress.com/2015/01/anaphylaxis-under-anaesthesiaupdated02 14compresresave.pdf
Oddly, it seems only to be a problem when trying to open directly from the link in the app into adobe reader. If you download the file onto the phone THEN open it in Reader it works fine!
As I say, this seems to be a recent problem - has been working perfectly up until now.
I'd really appreciate it if you have any thoughts / suggestions - I don't want to have to ask all the users to install a different PDF reader app!

Thanks for reporting the issue. We have been able to reproduce it at our end and shall let you know when this gets fixed in one of the future releases.
Thanks,
Adobe Reader Team

Error in starting the service Oracle CSService not found

Hi all,
i am trying to install Oracle Enterprise manager grid control,
i am getting the following error message
"error in starting the service Oracle CSService not found"
when i checked in the "services.msc" the Oracle CSService is not started, so i tried to start the service, but its not starting and giving the error message as "error 3 system cannot find the path specified"
then i checked in the service properties, and the path is pointing to a different directory,
now i want to change this path to the correct oracle bin directory.
any views how to cnage/update this path in the services.msc, for "Oracle CSService"
Thanks alot.

Hi
i have got the answer for this question, i updated the registry with the correct file path, and then closed the registry, the services.msc file is automatically updated with the correct path
and then started the CSService, then went to the OEM setup i clicked Retry buton, then it went through.
Thanks to all the viewers.

ORA-01843:This is not a valid month error

One of our french customer using Oracle 11g R2 on RHEL is getting following error while running a stored procedure:
ORA-01843: ce n'est pas un mois valide
20120123::05:41:10 ended rebuilding cmroll table
The error reported by ORACLE, in French « ce n'est pas un mois valide », means : « This is not a valid month ».I have asked him to verify the following settings on his machine:
Please run the following query on Oracle Server to get the NLS settings. It specifies the settings both on Oracle client and Server.
select * from nls_database_parameters;
select * from nls_instance_parameters;
However, you can override this setting by specifying the following environment variables in client or server. So kindly verify them on both as well:
1.     NLS_LANG
2.     NLS_LANGUAGE
3.     NLS_TERRITORYIs there anything further that can help me to trace this error?

Moazzam wrote:
ORA-01843: ce n'est pas un mois valide
Is there anything further that can help me to trace this error?ORA-01843 Sounds a LOT more interesting in French :)
I have to agree with the others that there is a problem with the code somewhere - again, the implicit conversion sounds promising. Or possibly a language issue (hopefully not)
You should be getting a line number where the error is occurring. This can sometimes be deceptive; we use a WHEN-OTHERS exception handler but mark the code with a location marker throughout so we can look up errors and their locations in an exceptions table - in other words, the line cited in the error message may/may not be where the error happened. 11g sometimes reports errors on block headers too. There are other ways of finding the line the error is occurring on too, including just looking at the code (which is usually harder). Start by finding the line the error is occurring at.
The "brute force" approach (if possible find an easier way) is to either use the debugger in a GUI tool or use DBMS_OUTPUT.PUT_LINE to trace your way through executions.
When you find out where the error is occurring you can use DBMS_OUTPUT.PUT_LINE to display the value, find out what it is, and figure out what is causing the error, and fix it.
Edited by: riedelme on Mar 13, 2012 7:11 AM

Help, I get error 13019 when trying to sync my 5th generation ipod. I see others have had this error with the touch, but this is not the touch. What can be done?

Help, I get error 13019 when trying to sync my 5th generation ipod. I see others have had this error with the touch, but this is not the touch. Does anyone have any ideas what can be done?

follow the steps in this article first
=http://support.apple.com/kb/HT1451
after that restore your ipod and resync it
hope this helps:)

I can not print a pdf file that was sent in an email. I get the error message that adobe could not

I can not print a pdf file that was sent in an email. I get an adobe error message that it can not print with an ok to check and when i do I get another adobe error message that says I did not select a page to print. I have downloaded the latest adobe download. I forwarded the email to my husband and he printed the document just fine.

This first question which comes to mind is how do you display the pdf file in the browser?
For this the browser uses a plug in (e.g. adobe reader) which already has the ability to print the pdf file. Depending on the version of your plug in, printing is started differently.
Timo
Ps: which jdev version do you use?

"not a valid short file name" and "invalid character" install errors

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
Symptoms
While upgrading or uninstalling a Windows software application (such as iTunes for Windows or QuickTime for Windows), you may receive one of the following error messages:
file name is not a valid short file name
The folder path 'folder name' contains an invalid character.
... where file name could be the name of any file, and folder name could be the name of any folder.
In the case of software that uses advertised shortcuts (such as recent versions of iTunes for Windows or Safari for Windows), the messages may also appear when attempting to launch software that has already been installed.
Resolution
The error messages are usually caused by damage to the installation database for the application. Clearing the installation database for the application by using the Windows Installer CleanUp utility can usually get you past the error message.
(1) Click [here|http://support.microsoft.com/kb/290301] first, and read the important information about the utility.
(2) Click the *Download the Windows Installer Cleanup Utility package now* link on that page to download a file titled msicuu2.exe.
(3) Open the msicuu2.exe file and follow the prompts to install it.
(4) In your Start menu click *All Programs* and then click *Windows Install Clean Up.* The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(5) Select the software you're getting the "not a valid short file name" or "invalid character" message for from the list and click Remove.
(6) Click OK in the confirmation dialog that appears.
(7) If you have multiple entries for the software you're getting the "not a valid short file name" or "invalid character" message for, repeat steps 5 and 6 for the other entries for the software.
(8) Click Exit.
(9) Restart the computer.
If you were getting the "not a valid short file name" or "invalid character" message when trying to upgrade or launch software, now try reinstalling the latest version of the software.
If you were getting the "not a valid short file name" or "invalid character" message when just trying to uninstall software, program files for the software in question will remain on the PC after it has been removed by the Windows Installer CleanUp utility. If you want to remove leftover program files, check in at the appropriate forum at [Apple Discussions|http://discussions.apple.com/index.jspa?categoryID=1] and ask which files can be safely removed.
This is the 1st version of this tip. It was submitted on March 24, 2010 by b noir.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Go to Microsoft website to fix installer file problems.
Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
Download and Install iTunes

"This is not a valid Portable Document File" When launching Nik and OnOne plugins.

Starting today (after the latest Snow Leopard update) I'm getting an error every time I launch a plugin: "This is not a valid Portable Document File".
Anyone else seeing this behavior?
Reggie Barton
Atlanta, GA
www.BartonCreative.com

Hi Reggie,
I only have my 10.5.8 sysytem available at the moment, but will check this tomorrow on my 10.6.4 w/SL Graphics Update. With what plug-ins and versions are you seeing this happen? I know current OnOne plug-ins use the GPU for displaying it's dialog. Have you checked Nik/OnOne forums for similar problems yet?
regards,
steve

Infopath 2013 SOAP Web Service Data Connection - Error: The file is not a valid XML file

Here are the steps to replicate the issue I’m having when adding lists.asmx or any other SharePoint web service in InfoPath 2013. This web service opens fine in the browser from my desktop. My account is a farm administrator and is added to the
web application’s User Policy. I can use these services just fine using Nintex 2013 Workflow.
Open InfoPath Designer 2013.
Select Blank Form and click Design Form button.
Click “Data” tab.
Click “From Web Service” and select “From SOAP Web Service”
Enter https://mysiteurl.com/_vti_bin/lists.asmx?WSDL for the web service definition.
Click Next.
Windows Security window pops up.
Enter a credential. I tried both my account and the farm account. My account is a farm admin and is added to the web application’s User Policy with Full Control.
Click OK. It prompts for credential multiple times.
I get below this error messages:
Sorry, we couldn't open https://mysiteurl.com/_vti_bin/lists.asmx?WSDL
InfoPath cannot find or cannot access the specified Web Service description.
The file is not a valid XML file.
Not enough storage is available to process this command.
We have a project that is in need of these services using InfoPath so any help is greatly appreciated.

Hi Brian_TX,
For your issue, try to the following methods:
Change your service binding in web.config to:binding="basicHttpBinding". It seems in VS it defaults to wsHttpBinding.
Replace all instances of "parameters" from the web service wsdl with the name "parameter"
There are some similar articles about the issue, you can have a look at them:
http://www.infopathdev.com/forums/t/23239.aspx
https://social.msdn.microsoft.com/Forums/office/en-US/621929c3-0335-40af-8332-5a0b430901ab/problems-with-infopath-web-service-connection?forum=sharepointcustomizationprevious
https://social.msdn.microsoft.com/Forums/en-US/5fa5eca8-f8d7-4a2e-81ba-a3b4bdcfe5af/infopath-cannot-find-or-cannot-access-the-specified-web-service-description?forum=sharepointcustomizationlegacy
Best Regards
Lisa Chen
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]

Error - 2048 not a valid movie file

hello,
I'm a NAPP member and had been following the photoshop TV casts on QT....however, now I get the error message 'error - 2048 not a valid movie file'...its an mpeg4 QT file, but I get the message whenever I attempt to play the downloaded file...or when I try to just watch the stream, it won't open the URL...these are the only movies that I'm having this problem with...as I can watch other movies from other sites w/o incident...NAPP hasn't replied to my inquiries except that they don't support the TV shows.
Any ideas?...would be appreciated...
Thanks...
G5 - dual 1.8 ghz - 2ghz ram Mac OS X (10.3.7) Dell Inspiron Core Duo notebook w/ XP home

T S
Thank you very much for the link to videolan.org. I was having the same problem playing downloaded Photoshop TV videos. I tried MPlayer which worked but was not comprehensible. I had never heard of videolan, but it works like a charm.
Thanks again.
17 PowerBook, 1.33 Ghz Mac OS X (10.4.6) 2 GB Ram, iWeb 1.1.1

Error on starting PE 12: "This is not a valid pdf file"

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