Error on updating Photoshop CC 2014 -- Quit all instances of Adobe Application Manager

Hi,
I've been trying to update my Photoshop and Illustrator CC 2014, but the updates fail with a message that tells me to quit all instances of the Adobe Application Manger. The only problem is when I go into my activity monitor, I don't see that process running at all.
I'm running on a MacBook Pro, OSX 10.9.5, and Adobe CC 1.8.0.447
Thanks for any help you can provide!

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Update Failed: Please close all instances of Adobe Application Manager to continue

I check AAM in Activity Monitor. There's no AAM process. Who has any ideas of this issue? I manually download the install package. Run installer still pop up this kind of warning.

Hey,
Please try to reinstall Application Manager:
Windows:http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Macintosh: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Hope it helps!

My Bridge CC opens in a locked mode - I cannot make any changes (dump cache) - it says "other instances of Adobe Application Manager are running, which must be closed." I have to force quit Bridge to get out of it. I tried to uninstall Bridge and re-insta

My Bridge CC opens in a locked mode - I cannot make any changes (dump cache) - it says "other instances of Adobe Application Manager are running, which must be closed." I have to force quit Bridge to get out of it. I tried to uninstall Bridge and re-install it but it did the same thing. Any ideas where to go next?
The fact that I uninstalled Bridge and reloaded it has me concerned as to what to do next.?

You need to force quit all other (real or fake) instances of the Application Manager. Instructions differ between Mac or Win.
A lot more information about your hardware and software is needed.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
a screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Installing TCS3 updated for FM 10 on Windows 7 displays Adobe Application Manager may be damaged error

I got a new laptop and installed FM10. To avoid getting the License expired error, I tried installing TCS update 3. But the system displays an error Adobe Application Manager may be damaged. I re-installed Adobe Applicaiton Manager, but still the same error.

Adobe support provides free installation assistance. Call them.
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Can not update- message says you are already running the adobe application manager - but it is not open

I'm trying to update Indesign and Photoshop. I get a message saying that the Updates could not be applied - you are already running the Adobe Application Manager - but I have closed everything. It may be related to the fact that today, about every 2 minutes, Adobe Creative Cloud Connection pops up. I have closed it numerous times, but it continues to open.

Terminate the process(es) in Task Manager/ Activity Monitor.
Mylenium

Illustrator cc 2014 will not open, instead adobe application manager opens

I downloaded creative cloud and downloaded the trial for illustrator cc 2014, but when i go to open the app, the icon bounces a couple of times and then disappears and the adobe application manager comes up, but doesn't open? so how do i open the ******* illustrator app

Saraellisonnnn please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html for information on how to launch Illustrator CC 2014 after it has been installed.

I am getting a U44M1P34 error when updating Photoshop CC (2014) and Bridge CC. All other CC apps update correctly.

I've uninstalled all my Creative Cloud applications including Creative Cloud itself and still I get the same error. Is there a work around?

Asybrandy to determine the exact cause of the update failure I would recommend reviewing your installation log files. You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.

I get this error when updating Photoshop CC 2014 DFO 24 what next? here is the error

Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 5 error(s)
----------- Payload: AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95} -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 21)
----------- Payload: AdobeColorCommonSetRGB CC 5.0.0.0 {C8DEBB29-3EB0-4B97-B652-4DE482B111BC} -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 11)
----------- Payload: AdobeColorPhotoshop CC 5.0.0.0 {5C5D62C9-91C6-415E-857E-9130C0F52C66} -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 3)
----------- Payload: AdobeColorVideoProfilesCS CC 5.0.0.0 {CE9B1B00-0421-4701-9698-1C14646D6D94} -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 5)
----------- Payload: Adobe Photoshop CC 2014 Core 15.0.0.0 {7C25E7A0-A0A1-4B87-BB30-BF0FBDC37878} -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 6617)
I find no library folder at all where is it??

Hi jesimages,
Please check the steps mentioned below.
Bring the Finder application into focus, by clicking its icon in the dock.
Click Go in the menu bar, and click Go to Folder in the drop-down menu.
Type in /Library/ColorSync/Profiles/ and click OK.
Rename Profiles folder under /Library/ColorSync/Profiles/
Retry the installation.
Thanks,
Atul Saini

I get "Download Error" Please Retry to Try Again or Contact Support in adobe application manager

I'm sure I can;t be the only person facing this problem, but recently (within the last 2 weeks) my creative cloud application manager has decided to stop working, doesn;t display any of my installed apps and says "Download Error Please Retry to Try Again or Contact Support" when ever I try to access it.
I have tried the following to solve this but none of the suggestions work.
- Reinstalling the application
- Uninstalling and Reinstalling it
- Deleting the update file which adobe advised and install again.
- Updating to the latest version.
Please help as nothing seems to work my computer runs everything else fine.

I searched my mac high and low and couldn't find an "AppData" folder in C:\Users\(Your username)\AppData\Local

Update Failed - You are already running the Adobe Application Manager....

I'm on Mac OS 10.8.4. When I try to update InDesign CC to the latest version, the Adobe Application Manager launches and give me the following error:
Update Failed
Updates could not be applied
You are already running the Adobe Application Manager. Please close all instances of Adobe Application Manager before applying updates.
So, I quit the AAM, verify that it's not running in Activity Monitor and relaunch it... to get the same error message. I haven't found a solution online, so I'm hoping someone can help me get past this.

Rfahl have you tried rebooting and then applying the update again? If so, and you still receive the same error, then you may want to try installing the update in Safe Boot mode. You can find more details for starting up in Safe Boot at OS X Lion: Start up in safe mode - http://support.apple.com/kb/PH4373.

Update Photoshop CC 2014 failed Error U44M1I210

Hello Forum members,
does anyone have a solution? It seems to me, that there is a wrong entry in the registry of my Laptop. No one of the suggested Actions of Adobe was successfull. Ideas and Solutions would be very appreciated. Hermann

Dear Ned,
Thanks for yor quick reply. I tried all the suggested actions exept solution 4 several times. They didn't work.
I could not find a installation log file from today. The latest one I found is from 01-14-2015. It does'nt show any issue. (see attached)
The error message I received during the latest attempts to update Photoshop CC 2014 is (translatetd into English):
"Update failed - More Infos"
"The downloaded files could not be extracted. Click on "Repeat" to repeat the download. (U44M1I210)"
Hope you can help me to solve this problem.
Kind Regards
Hermann von Eiff
Von: Ned Murphy
Gesendet: Samstag, 28. Februar 2015 18:25
An: Hermann von Eiff
Betreff: Update Photoshop CC 2014 failed Error U44M1I210
Update Photoshop CC 2014 failed Error U44M1I210
created by Ned Murphy <https://forums.adobe.com/people/Ned+Murphy> in Creative Cloud Download & Install - View the full discussion <https://forums.adobe.com/message/7238980#7238980>

Adobe Application Manager. Error: Updates could not be applied. You are already running the Adobe...

Hi Guys
I am having a rather frustrating issue with my Photoshop CS6. I have been trying to run the updates for hours now as my Photoshop CS6 is slow and unresponsive. I have an i7 Mac and 16GB of RAM. it should not be slow.
Anyway.
I keep getting this error each time I try to run the updates.
I have:
Restarted
Repaired permissions
Reinstalled Adobe Applications Manager
Nothing works.
Pulling my hair out.

I have even tried manually downloading the update DMGs and doing it that way but the error persists.

Do all updates have to take place in Adobe Application Manager?

Upon opening some Adobe apps, lets pick Acrobat as an example, I get prompted to update to the latest version by a pop-up window with a click-to-download link. Do I do this or should I wait until the AAM tells me there is an update?
Will it cause issues to update from outside of the AAM?

Hi Ankertw,
It shouldn't matter whether you go to Help>Updates in the programs themselves or through the Adobe Application Manager, the result should be the same.
-Dave

How do I open the updates window in "Adobe Application Manager"?

How do I open the updates window in "Adobe Application Manager"? Or can I or should I....??
I am a brand new Cloud member. I heard of the Retina update. Assuming this was where the updates would logically appear I went to the "Adobe Application Manager" app first. Without closing the "Adobe Application Manager" I opened Photoshop and went to the help menu and selected "Updates..."; a second window opened in the already open "Adobe Application Manager".
I selected update all.
The result is below:
DW CS6 12.1 Creative Cloud
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Dreamweaver CS6 12.0.1 update to address critical issues
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Photoshop 13.1 for Creative Cloud
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe InDesign CS6 8.0.1 update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Bridge CS6 5.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Illustrator CS6 Update (version 16.2.0)
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
DPS Desktop Tools CS6 2.05.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Dynamic Link Media Server CS6 1.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Photoshop Camera Raw 7.2
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Extension Manager 6.0.4 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Media Encoder CS6 6.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Now, I closed the "Adobe Application Manager" and opened "Photoshop" again and again selected "Updates..." from the help menu. The "Adobe Application Manager" opened again with just one window this time and the updates happened correctly.
I was hoping one of the updates would be to the "Adobe Application Manager", I don't think so.
So, If I were you I wouldn't select "Updates..." from an Adobe app unless the "Adobe Application Manager" is closed until they fix it...
Current version: Adobe® Application Manager - Version 7.0.0.128 (7.0.0.128) Note the Two windows in the "Adobe Application Manager" in the attached image.

The updates are currently available by going to Help>Updates within the Application. Once you invoke the Updater, which is a component of the Adobe Application Manager, it will locate and apply the updates. It looks like most of your updates have failed to install. I would recommend you begin by trying to apply the updates that are available on our product update page at http://www.adobe.com/downloads/updates/ and seeing if you face the same difficulty.
If you continue to experience problems with applying the updates then please review your installation log to determine the cause of the failure. You can find details on how to locate and interpret the installation log at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Adobe Application Manager won't update on Win 8.1 - cannot install apps

Since updating this PC to Windows 8.1, the Adobe Application Manager which manages the Creative Cloud apps will not update itself, hence we cannot install or update CC apps (specifically, Acrobat).
On clicking the download button on the Acrobat page of CC, the Adobe Application Manager starts to update itself, then quits with the error:
We've encountered the following issues:
Adobe Application Manager failed to install.
[Quit]
Repeated attempts fail. We urgently need to admin several CC apps so to be forced to use the App Manager causes us substantial business interruption.
/src Illuminant NYC

Hi illuminantpartnersnyc ,
Please close all the Adobe application, browsers running at the back and try to install again. If still the same error please follow the mentioned steps:
1. Please navigate to C/Program Files(X86)/Common Files/Adobe/OOBE and rename to OOBE.old
Please go to C/User/User Name/App date/Local/Adobe/OOBE and rename it to OOBE.old
Log to to CC desktop: https://creative.adobe.com/products/creative-cloud and run as admin to install it.
If still the same error then please enable hidden admin: http://www.eightforums.com/tutorials/9650-built-administrator-account-enable-disable-windo ws-8-a.html and try to install again from hidden admin account.
Please review the log : http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html if still the error persists.
Regards,
Romit Sinha

Error on updating Photoshop CC 2014 -- Quit all instances of Adobe Application Manager

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