Error on upgrade to 2.01 now problems restoring ...help

hi all
first post here.
I went to upgrade my phone to 2.01 this morn, all fine until it errors saying that it cant complete due to unknown error. The phone then just sits there with the apple egg time / wheel on its screen, left it for 30 mins, no joy so reset it.
Came back on with the initial start up screen of a new iphone - connect to Itunes etc.
Did this, and selected the 'restore phone from my last backup'. Its completed this, however the phone has now sat on 'sync in progress' for the past 2 hrs. On Itunes its gone back to the screen saying 'set up your iphone' only options for ' set up new iphone' or restore from backup' and the continue button.
Anyone else experienced this? Should I just leave the phone to hopefully finish syncing - seems like its had plenty of time already? I can cancel the sync by sliding the bar, which (i've tried before) gives me all the apps, but no music or photos. And of course if I reconnect to Itunes i simply get the 'Set up your Iphone' screen.
Any help appreciated
Neil

nobody else experienced this?

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Process:
Safari [1043]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
8.0.2 (10600.2.5)
Build Info:
WebBrowser-7600002005000000~1
Code Type:
X86-64 (Native)
Parent Process:
??? [1]
Responsible:
Safari [1043]
User ID:
501
Date/Time:
2014-12-23 08:48:50.202 -0600
OS Version:
Mac OS X 10.10.1 (14B25)
Report Version:
11
Anonymous UUID:
954A8602-894E-472A-EF44-D75463DE1553
Sleep/Wake UUID:
AC81F1AC-F62C-42AB-9E37-1B4505626409
Time Awake Since Boot: 5300 seconds
Time Since Wake:
650 seconds
Crashed Thread:
13
Exception Type:
EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:
KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT
0000000101baa000-0000000101bab000 [
4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0   com.apple.CoreFoundation
0x00007fff93d227d6 __CFStringCreateImmutableFunnel3 + 886
1   com.apple.CoreFoundation
0x00007fff93d2244d CFStringCreateWithCString + 93
2   com.apple.Foundation
0x00007fff970db7c7 -[NSString initWithUTF8String:] + 186
3   com.apple.coreui
0x00007fff909a621f -[CUIStructuredThemeStore renditionWithKey:] + 1746
4   com.apple.coreui
0x00007fff90993a6e -[CUIThemeFacet _renditionForSpecificKey:] + 157
5   com.apple.coreui
0x00007fff90993ada -[CUIThemeFacet _rendition] + 80
6   com.apple.coreui
0x00007fff90995624 -[CUIThemeFacet makeLayer] + 22
7   com.apple.coreui
0x00007fff9093746d CUICoreThemeRenderer::MakeOrUpdateWindowFrameLayerNew(CUIDescriptor const*, CALayer**) + 4845
8   com.apple.coreui
0x00007fff90937ce8 CUICoreThemeRenderer::CreateOrUpdateLayer(CUIDescriptor const*, CALayer**) + 188
9   com.apple.coreui
0x00007fff90901501 CUIRenderer::CreateOrUpdateLayer(__CFDictionary const*, CALayer**) + 175
10 com.apple.AppKit
0x00007fff931c8dd3 -[NSCompositeAppearance _callCoreUIWithBlock:] + 183
11 com.apple.AppKit
0x00007fff931c6d5f -[NSAppearance _createOrUpdateLayer:options:] + 108
12 com.apple.AppKit
0x00007fff92ec89cc -[NSVisualEffectView _cuiMakeOrUpdateBackgroundLayer:] + 151
13 com.apple.AppKit
0x00007fff92ec8a91 -[NSVisualEffectView _updateBackgroundLayer] + 76
14 com.apple.AppKit
0x00007fff92ec828e -[NSVisualEffectView _updateBackdropLayerForBlendingInsideWindow] + 275
15 com.apple.AppKit
0x00007fff92ec92eb -[NSVisualEffectView _updateBackdropLayer] + 106
16 com.apple.AppKit
0x00007fff92eca4e0 -[NSVisualEffectView updateLayer] + 220
17 com.apple.AppKit
0x00007fff929da353 -[_NSViewBackingLayer display] + 399
18 com.apple.QuartzCore
0x00007fff9455e641 CA::Layer::display_if_needed(CA::Transaction*) + 603
19 com.apple.QuartzCore
0x00007fff9455dd7d CA::Layer::layout_and_display_if_needed(CA::Transaction*) + 35
20 com.apple.QuartzCore
0x00007fff9455d50e CA::Context::commit_transaction(CA::Transaction*) + 242
21 com.apple.QuartzCore
0x00007fff9455d164 CA::Transaction::commit() + 390
22 com.apple.AppKit
0x00007fff92f99c41 -[NSThemeFrame _floatTitlebarAndToolbarFromInit:] + 104
23 com.apple.AppKit
0x00007fff928f474e -[NSThemeFrame initWithFrame:styleMask:owner:] + 243
24 com.apple.AppKit
0x00007fff928f2c96 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 614
25 com.apple.AppKit
0x00007fff928f23fc -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1477
26 com.apple.AppKit
0x00007fff92b2940e -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
27 com.apple.AppKit
0x00007fff928f1e2a -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
28 com.apple.AppKit
0x00007fff92b293c1 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
29 com.apple.AppKit
0x00007fff928ef745 -[NSWindowTemplate nibInstantiate] + 567
30 com.apple.AppKit
0x00007fff928c473b -[NSIBObjectData instantiateObject:] + 309
31 com.apple.AppKit
0x00007fff92da6d01 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 452
32 com.apple.AppKit
0x00007fff928b8f05 loadNib + 384
33 com.apple.AppKit
0x00007fff92e26f80 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
34 com.apple.AppKit
0x00007fff92e2767d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
35 com.apple.AppKit
0x00007fff92bc93af _NXLoadNib + 196
36 com.apple.AppKit
0x00007fff92bc8d8f -[NSAlert init] + 95
37 com.apple.AppKit
0x00007fff92c089f3 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 131
38 com.apple.AppKit
0x00007fff928da64d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1021
39 com.apple.AppKit
0x00007fff928da20e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
40 com.apple.AppKit
0x00007fff928da1ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
41 com.apple.AppKit
0x00007fff928d9e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
42 com.apple.AppKit
0x00007fff928d9c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
43 com.apple.AppKit
0x00007fff928d96b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
44 com.apple.Foundation
0x00007fff970cd458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
45 com.apple.Foundation
0x00007fff970cd2c9 _NSAppleEventManagerGenericHandler + 102
46 com.apple.AE
0x00007fff93cb699c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
47 com.apple.AE
0x00007fff93cb6719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
48 com.apple.AE
0x00007fff93cb6623 aeProcessAppleEvent + 295
49 com.apple.HIToolbox
0x00007fff9ab3737e AEProcessAppleEvent + 56
50 com.apple.AppKit
0x00007fff928d5d76 _DPSNextEvent + 2665
51 com.apple.AppKit
0x00007fff928d4e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
52 com.apple.Safari.framework
0x0000000101c2aad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
53 com.apple.AppKit
0x00007fff928c8e23 -[NSApplication run] + 594
54 com.apple.AppKit
0x00007fff928b42d4 NSApplicationMain + 1832
55 libdyld.dylib
0x00007fff916615c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x00007fff918b622e kevent64 + 10
1   libdispatch.dylib
0x00007fff8ec7ca6a _dispatch_mgr_thread + 52
Thread 2:
0   libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 3:
0   libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 4:
0   libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 5:
0   libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0   libsystem_kernel.dylib
0x00007fff918b65d6 pread + 10
1   libsqlite3.dylib
0x00007fff97799855 readDbPage + 117
2   libsqlite3.dylib
0x00007fff97797f92 sqlite3PagerAcquire + 1314
3   libsqlite3.dylib
0x00007fff9788a831 checkTreePage + 257
4   libsqlite3.dylib
0x00007fff9788ac84 checkTreePage + 1364
5   libsqlite3.dylib
0x00007fff9788ac84 checkTreePage + 1364
6   libsqlite3.dylib
0x00007fff977d34ac sqlite3VdbeExec + 67324
7   libsqlite3.dylib
0x00007fff977c13df sqlite3_step + 735
8   com.apple.WebCore
0x00000001037d5bc9 WebCore::SQLiteStatement::step() + 73
9   com.apple.WebCore
0x0000000103e26a2c WebCore::IconDatabase::checkIntegrity() + 108
10 com.apple.WebCore
0x00000001037d5314 WebCore::IconDatabase::performOpenInitialization() + 116
11 com.apple.WebCore
0x00000001037d49b5 WebCore::IconDatabase::iconDatabaseSyncThread() + 325
12 com.apple.JavaScriptCore
0x0000000102996a9f ***::wtfThreadEntryPoint(void*) + 15
13 libsystem_pthread.dylib
0x00007fff98d4a2fc _pthread_body + 131
14 libsystem_pthread.dylib
0x00007fff98d4a279 _pthread_start + 176
15 libsystem_pthread.dylib
0x00007fff98d484b1 thread_start + 13
Thread 7:
0   libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 8:
0   libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 9:
0   libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0   libsystem_kernel.dylib
0x00007fff918b052e mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff918af69f mach_msg + 55
2   com.apple.QuartzCore
0x00007fff94571d63 CA::Render::Server::server_thread(void*) + 198
3   com.apple.QuartzCore
0x00007fff94571c96 thread_fun + 25
4   libsystem_pthread.dylib
0x00007fff98d4a2fc _pthread_body + 131
5   libsystem_pthread.dylib
0x00007fff98d4a279 _pthread_start + 176
6   libsystem_pthread.dylib
0x00007fff98d484b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib
0x00007fff918b052e mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff918af69f mach_msg + 55
2   com.apple.CoreFoundation
0x00007fff93d90b14 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation
0x00007fff93d8ffdb __CFRunLoopRun + 1371
4   com.apple.CoreFoundation
0x00007fff93d8f838 CFRunLoopRunSpecific + 296
5   com.apple.CFNetwork
0x00007fff966c9d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6   com.apple.Foundation
0x00007fff97113b7a __NSThread__main__ + 1345
7   libsystem_pthread.dylib
0x00007fff98d4a2fc _pthread_body + 131
8   libsystem_pthread.dylib
0x00007fff98d4a279 _pthread_start + 176
9   libsystem_pthread.dylib
0x00007fff98d484b1 thread_start + 13
Thread 12:
0   libsystem_kernel.dylib
0x00007fff918b5946 __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff98d484a1 start_wqthread + 13
Thread 13 Crashed:
0   libsystem_pthread.dylib
0x00007fff98d48695 _pthread_mutex_lock + 87
1   libsystem_c.dylib
0x00007fff97044b78 vfprintf_l + 28
2   libsystem_c.dylib
0x00007fff9703d620 fprintf + 186
3   ???
0x00000001089195dc 0 + 4438726108
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7ddec1d8 rcx: 0x00007fff7ddec1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7ddec1f0 rsi: 0x00007fff98d48b14 rbp: 0x0000000108915e30 rsp: 0x0000000108915db0
   r8: 0x000000010891d000   r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff7ddeb6b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff98d48695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU:
1
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x101baa000 -
0x101baafff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x101bb4000 -
0x1024edff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x10298c000 -
0x102e9fff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x103006000 -
0x1032bafff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x103596000 -
0x103596fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x10359c000 -
0x1036d8ffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x1037d0000 -
0x104775ff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x109a68000 -
0x109a68fef +cl_kernels (???) <5D2FFD5C-1935-4FC3-A68B-45B3A79820AB> cl_kernels
0x10a6c9000 -
0x10a6c9ff5 +cl_kernels (???) <D54CBFFF-56F9-497E-842E-1597661FDBDC> cl_kernels
0x10a6cb000 -
0x10a7b1fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff64f4b000 -
0x7fff64f81837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8c553000 -
0x7fff8c555fff com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8c556000 -
0x7fff8cdadff3 com.apple.CoreGraphics (1.600.0 - 772) <6364CBE3-3635-3A53-B448-9D19EF9FEA96> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8cdae000 -
0x7fff8d028fff com.apple.CoreData (110 - 526) <AEEDAF00-D38F-3A15-B3C9-73732940CC55> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8d029000 -
0x7fff8d02eff7 libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
0x7fff8d0db000 -
0x7fff8d127fff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8d272000 -
0x7fff8d272fff libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8d310000 -
0x7fff8d338fff libsystem_info.dylib (459) <B85A85D5-8530-3A93-B0C3-4DEC41F79478> /usr/lib/system/libsystem_info.dylib
0x7fff8d367000 -
0x7fff8d40dfff com.apple.PDFKit (3.0 - 3.0) <C55D8F39-561D-32C7-A701-46F76D6CC151> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff8d420000 -
0x7fff8d6c8ff7 com.apple.RawCamera.bundle (6.02 - 768) <3156D0F8-335C-3380-A849-D47ED4163D3A> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8d6cc000 -
0x7fff8d6cfff7 com.apple.AppleSystemInfo (3.0 - 3.0) <E54DA0B2-3515-3B1C-A4BD-54A0B02B5612> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff8d6d0000 -
0x7fff8d6ebfff com.apple.PackageKit.PackageUIKit (3.0 - 434) <BE4B6C6F-4A32-3DB1-B81B-EF9ADD70E6EA> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
0x7fff8d6f9000 -
0x7fff8d6fbfff com.apple.loginsupport (1.0 - 1) <35A2A071-606C-39A5-8C11-E4CAF98D934C> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x7fff8dfec000 -
0x7fff8dff0fff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
0x7fff8dff1000 -
0x7fff8e069ff7 com.apple.SystemConfiguration (1.14 - 1.14) <C269BCFD-ACAB-3331-BC7C-0430F0E84817> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8e06a000 -
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0x7fff91c07ff7 com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
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0x7fff91c36fff com.apple.CoreServicesInternal (221.1 - 221.1) <51BAE6D2-84F3-392A-BFEC-A3B47B80A3D2> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff91c37000 -
0x7fff91c8affb libAVFAudio.dylib (118.3) <CC124063-34DF-39E3-921A-2BA3EA8D6F38> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff91dff000 -
0x7fff91f5dff3 com.apple.avfoundation (2.0 - 889.10) <4D1735C4-D055-31E9-8051-FED29F41F4F6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff91fb4000 -
0x7fff91ff4ff7 libGLImage.dylib (11.0.7) <7CBCEB4B-D22F-3116-8B28-D1C22D28C69D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff91ff5000 -
0x7fff92011ff7 com.apple.pluginkit.framework (1.0 - 1) <566FECEA-620F-3E70-8B87-C69A4486811F> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit
0x7fff92012000 -
0x7fff92465fc7 com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff92466000 -
0x7fff92499ff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff924a7000 -
0x7fff924b1fff com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x7fff924b2000 -
0x7fff924b9ff7 libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib
0x7fff924e5000 -
0x7fff924f0ff7 com.apple.CommerceCore (1.0 - 376.0.5) <57E5C067-52F6-3854-86C0-D878EDA24B55> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff9252e000 -
0x7fff9259dfff com.apple.SearchKit (1.4.0 - 1.4.0) <BFD6D876-36BA-3A3B-9F15-3E2F7DE6E89D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff92602000 -
0x7fff9263bfff com.apple.AirPlaySupport (2.0 - 215.10) <E4159036-4C38-3F28-8AF3-4F074DAF01AC> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x7fff9263c000 -
0x7fff928a6ff7 com.apple.imageKit (2.6 - 838) <DDFE019E-DF3E-37DA-AEC0-9182454B7312> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff928a7000 -
0x7fff928a9ff7 com.apple.SecCodeWrapper (4.0 - 238) <F450AB10-B0A4-3B55-A1B9-563E55C99333> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff928aa000 -
0x7fff928b0ff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
0x7fff928b1000 -
0x7fff933f2fff com.apple.AppKit (6.9 - 1343.16) <C98DB43F-4245-3E6E-A4EE-37DAEE33E174> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff933f3000 -
0x7fff933f5ff7 com.apple.securityhi (9.0 - 55006) <B1E09986-7AF0-3BD1-BAA1-B5514DFB7CD1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff933f6000 -
0x7fff93428ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff93429000 -
0x7fff9342afff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff9342b000 -
0x7fff93436ff7 com.apple.AppSandbox (4.0 - 238) <BC5EE1CA-764A-303D-9989-4041C1291026> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff93437000 -
0x7fff93437ff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
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0x7fff93466ff7 libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib
0x7fff934e5000 -
0x7fff9351dffb libsystem_network.dylib (411) <C0B2313D-47BE-38A9-BEE6-2634A4F5E14B> /usr/lib/system/libsystem_network.dylib
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0x7fff93ca8ff7 com.apple.LaunchServices (644.12 - 644.12) <D7710B20-0561-33BB-A3C8-463691D36E02> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
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0x7fff93d08ff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff93d10000 -
0x7fff93d1bff7 com.apple.DirectoryService.Framework (10.10 - 187) <813211CD-725D-31B9-ABEF-7B28DE2CB224> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
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0x7fff93d1dffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
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0x7fff9433ffff com.apple.framework.SystemAdministration (1.0 - 1.0) <F2A164C7-4813-3F27-ABF7-810A5F4FA51D> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
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0x7fff94389ff3 com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff9438a000 -
0x7fff94392ff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
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0x7fff94421ff7 com.apple.CorePDF (4.0 - 4) <9CD7EC6D-3593-3D60-B04F-75F612CCB99A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
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0x7fff94536ff7 libJPEG.dylib (1231) <35F13BD9-AA92-3510-B5BB-420DA15AE7F2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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0x7fff9

Genieo Adware is installed. Removing it will help.
If you have another browser:
     Use free AdwareMedic by clicking “Download ” from here
     http://www.adwaremedic.com/index.php
     Install , open, and run it by clicking “Scan for Adware” button   to remove adware.
     Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
    “Quit AdwareMedic”.
               or
If you don’t have another browser:
     Use another Mac or an iPad.
     Open the article,either print it or email the contents to yourself.
     Remove adware manually by following the “HowTo” from Apple.
    “Remove Genieo, also known as InstallMac”
    http://support.apple.com/en-us/HT203987
      Safari > Preferences > Extensions
    Turn those off and relaunch Safari to test.
    Turn those on one by one and test.

I upgraded to Maverick and now Time Machine will not connect to the external hard drive to back up files. The external hard drive is a Western Digital "My Book Live" 2 TB. How do I solve problem?

I upgraded to Maverick and now Time Machine will not connect to the external hard drive to back up files. The external hard drive is a Western Digital "My Book Live" 2 TB. How do I solve problem?

I also had problem accessing my WD MyBookLive after upgrading to Maverick.
To resolve the problem, I used Connect To Server (Cmd K) to specify the IP address.
Then I enter a user id and password I created in the MyBookLive.
You can also verify that you have admin access to the MyBookLive using Safari or Chrome.
Just enter the MyBookLive IP address as the URL.

I just upgraded to yellowstone and now my apple tv is telling me it is not compatible with HDCP. What can I do to resolve the problem?

I just upgraded to yellowstone and now my apple tv is telling me it is not compatible with HDCP. What can I do to resolve the problem?

Hi billzundel17,
If you are having an issue with your Apple TV telling you it can not play HDCP content, I would suggest that you troubleshoot using the steps in this article -
Apple TV (2nd and 3rd generation): About Apple TV and HDCP - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

Upgraded to Yosemite and now my CS5.1 won't start. Error install Java SE 6 runtime. How do I fix it?

upgraded to Yosemite and now my CS5.1 won't start. Error install Java SE 6 runtime. How do I fix it?

Install the version of Java they want from here: Java for OS X 2014-001
See if CS 5.1 launches.
If not reinstall CS5.1 and any updates.
Gene

Fafter upgrading to mavericks,I had problems with windows 8.1, so deleated partion to start over. Everthing went fine until The fact I was using an upgrade disc instead of a bootable version. Now everthing is loocked up and none of the hotkeys work

after upgrading to mavericks, I had problems with windows 8.1. I deleated the partition to start over. Upon try ing to reinstall 8.1 everthing locked up. I had an upgrade disk instead of bootable. Now every time I turn the computer on "it asks for bootable media"; none of the hot keys work to get back eo mac os

You mised the last part where none of the hotkeys are working,neither options nor "X" it goes ms 8.1 boot up and asks foe a bootable disc. I am about to pull the HD put it into a case attach it to another computer and delete the file

Attempted a down load of an upgrade, it failed, error R6034 C runtime library incorrectly, now I cannot get access to my old iTunes

attempted a down load of an upgrade, it failed, error R6034 C runtime library incorrectly, now I cannot get access to my old iTunes
How do I recover and upgrade

I have seen a number of conversations where you need to uninstall iTunes and various other pieces of software and re-install ... if Apple is such a great company, why don't they just fix their update process so we users don't have to mess around with this ... :-(

Question: i upgraded to Lion and now itune upgrade will not install (error message appears)

i upgraded to Lion and now itune upgrade will not install (error message appears)

iPhoto needs to be upgraded in order to work with Mavericks. You can do that via Software Update or the App Store.
The iWork apps are free with a new iOS device since 1 SEP 2013. They are free with a new Mac since 1 OCT 2013. They are also free with the upgrade to OS X Mavericks 10.9 if you had the previous version installed when you upgraded.
Upgrading iPhoto does not involve your iPhoto Library. Your photos will still be there. But it never hurts to make a backup first.

I just finished my multi-device upgrade to iOS X. Now, Keynote freezes and is basically dysfunctional. Anyone else have this problem?

I just finished my multi-device upgrade to iOS X. Now, Keynote freezes and is basically dysfunctional. Anyone else have this problem?

What did you upgrade? There is no such thing as iOS X, there is iOS and OS X. iOS is for iphones, ipads, and ipods and OS X is the Mac operating system.

I recently upgraded to ios7 and now my PC is not recognizing my iphone

I am having several problems. I recently upgraded to ios7 and now my PC (Windows 7) is not recognizing my iphone. 1) I am getting an error message when itunes opens: "Itunes could not connect to the iphone because it is locked with a passcode. You must enter your passcode on the iphone before it can be used with itunes." How did it get locked and how do I unlock it without losing my data? What do they mean by passcode? I don't have a 4-number code to get into my iphone activated. In fact, I've never had a passcode.
2) I cannot download my photos from my iphone onto my computer because my computer doesn't recognize my iphone. In other words, my iphone does not show up on my computer (no iphone icon, no DCIM folder).
3) This is a separate issue but it is also very confusing: I went online to check my iCloud and I cannot see any data (icloud.com). But I know that I set up iCloud when I upgraded to ios7 and it backs up my data every night. What am I doing wrong, am I unable to see my data and photos?
Why is this happening? It was bad enough that when I upgraded to ios7, I lost my Notes - I have no idea why they didn't return. But now essentially my iphone is not recognized when connected to my computer and this is very frustrating. I have read numerous previous postings regarding downloading photos onto the PC and regarding this passcode error and cannot find a resolution, so I would appreciate any help.

No problem!
This will make it easy for you:
http://www.tuaw.com/2011/07/09/quicken-wont-run-on-lion-heres-10-mac-apps-to-cur e-those-blue/

Beachballing and "disk0s10: I/O errors" after upgrading to Snow Leopard

Here's my situation: I recently upgraded my iMac (2.93 Ghz Intel Core Duo, 4GB of ram, model id is 9.1) from Leopard to Snow Leopard. I did a basic install (not a clean install), the installation went smoothly, no errors were reported and in less than 40 minutes I was up running Snow Leopard.
But... immediately, on the first launch, after a couple of minutes my Mac started beachballing, leaving it completely unresponsive for like 5 minutes. Afterwards, the spinning pinwheel disappears, my Mac continues running normally, and I don't experience much issues. At first I thought it was a one time thing, probably saving some settings up after the first launch, but... it has been happening every time I start my computer! Every time, it starts up, all my startup programs launch, the desktop icons appear, and then suddenly after a couple of minutes it starts beachballing again.
I now start to suspect there's something wrong. I launch the Console and take a look at the logs. There at the exact same time the beachballing occurs, i find like 3 or 4 subsequent "disk0s10: I/O errors". Now I'm starting to think it's a hard disk issue, so I bring up Disk Utility and check the S.M.A.R.T., it says everything is OK. I verify the disk, and it says everything is OK. Now I don't know what to suspect.
Something tells me it's not the hard disk failing (maybe it's denial), because the problem started happening immediately after installing Snow Leopard. With Leopard I didn't have any problems at all. Also, once the beachballing stops, my computer runs smooth and fast, much faster than with Leopard; and it seems the beachballing and the errors don't happen again until the next restart (though I haven't yet used it for a long period of time since this problem happened like three days ago). Another thing is that I recently transfered like 30GBs worth of files and I didn't receive a single error. Everything seems (as for now) to run perfectly well after the initial beachballing occurs.
So, I'm now facing two options: (1) Make a clean install and see if the problem persists, or (2) Replace the hard disk.
As all of you know, both options are pretty time consuming and annoying, so I really want to troubleshoot everything I can to see if the problem has a simpler solution. What other things can I check? Have any of you had this problem before?
Sorry to make my post so long but I believe the more information you get first hand the better, right? Please, I will really appreciate any advice.

OK. Here's what I found out.
When I boot in Safe Mode the problem does not occur (and I discovered why, I'll explain further along). Also, Disk Utility didn't report any errors in either the "Macintosh HD" volume nor the "WINDOWS" volume.
Looking closer at the console errors I noticed a couple of things. Here are the console errors:
6/19/11 4:03:02 AM    kernel    disk0s1: I/O error.
6/19/11 4:03:02 AM    kernel
6/19/11 4:03:02 AM    kernel
6/19/11 4:04:09 AM    kernel    disk0s1: I/O error.
6/19/11 4:04:09 AM    kernel
6/19/11 4:04:09 AM    kernel
6/19/11 4:05:17 AM    kernel    disk0s1: I/O error.
6/19/11 4:05:17 AM    kernel
6/19/11 4:05:17 AM    kernel
6/19/11 4:05:17 AM    firmwaresyncd[63]    /sbin/mount exited with 71
6/19/11 4:05:17 AM    firmwaresyncd[63]    Command /sbin/mount output: mount_msdos: /dev/disk0s1 on /Volumes/firmwaresyncd.QsGgXz: Input/output error
First of all, the error is reported on disk0s1. So I ran diskutil list on Terminal to check which drive was this. These are the drives and partitions that were listed:
/dev/disk0
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *640.1 GB   disk0
   1:                        EFI                         209.7 MB   disk0s1
   2:                  Apple_HFS Macintosh HD            605.5 GB   disk0s2
   3:       Microsoft Basic Data WINDOWS                 34.3 GB    disk0s3
As you can see, disk0s1 is the EFI System Partition (ESP) in my Mac. After a little research I found out that this partition is used as a stage for handling firmware updates. I also found out that this partition is not really needed to run Mac OS X. This explains the subsequent appearance of the firmwaresyncd command which, according to the Apple's developer manuals, runs at boot time to synchronize the firmware files from the root filesystem to the EFI System Partition (ESP). Also, it does not run when the system is performing a Safe Boot.
Now this explains why the problem only happens after I boot and never happens again until I reboot. It also explains why it doesn't happen when I run in Safe Mode.
Therefore, the problem I'm experiencing is basically the following:
At boot time the firmwaresyncd command tries to access the EFI partition to synchronize the firmware files from the root filesystem to the EFI System Partition.
It seems that the EFI partition at disk0s1 is either corrupted or inaccesible so the firmwaresyncd command can't access the partition and after a couple of tries throws the input / output error.
Now the next thing I did was to run Single User Mode and run fsck_msdos /dev/disk0s1 to see if I could repair this partition. Unfortunately, I got the following error:
:/ root# fsck_msdos /dev/disk0s1
** /dev/disk0s1
** Phase 1 - Preparing FAT
** Phase 2 - Checking Directories
** Phase 3 - Checking for Orphan Clusters
disk0s1: I/O error.
0 [Level 3][ReadUID 0] [Facility com.apple.system.fs] [ErrType IO] [ErrNo 5] [IOType Read] [PBlkNum 1744] [FSLogMsgID 1787532898] [FSLogMsgOrder First]
0 [Level 3][ReadUID 0] [Facility com.apple.system.fs] [DevNode devfs] [MountPt /dev] [Path /dev/disk0s1] [FSLogMsgID 1787532898] [FSLogMsgOrder Last]
disk0s1: I/O error.
0 [Level 3][ReadUID 0] [Facility com.apple.system.fs] [ErrType IO] [ErrNo 5] [IOType Read] [PBlkNum 1744] [FSLogMsgID 1585536958] [FSLogMsgOrder First]
0 [Level 3][ReadUID 0] [Facility com.apple.system.fs] [DevNode devfs] [MountPt /dev] [Path /dev/disk0s1] [FSLogMsgID 1585536958] [FSLogMsgOrder Last]
Unable to read FAT (Input/output error)
Free space in FSInfo block (364217) not correct (173941)
Fix? [yn] y
6 files, 86970 KiB free (173941 clusters)
So that's what I've found out for now.
What do you think I should do now? Should I try to erase and re-partition the disk to see if it solves the issue? Could these errors suggest the disk is about to fail?
I could technically keep using the Mac like this since the EFI partition isn't strictly needed to run Mac OS X and this problem only happens once at boot time (and I do keep a Time Machine backup). But should I?
Any thoughts?

Error on upgrade to 2.01 now problems restoring ...help

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