ERROR on Voice Gateway

We are having following error on our VGW
Dec 12 11:22:49 10.192.10.239 1923: 001029: Dec 12 11:24:47.240: %IVR-6-APP_INFO: TCL CVP ringtone.tcl: ******* Ringtone Zombie timer expired- call cleared ******* CallID = CAD58CA5.622C11E3.A5D9CEE3.83D4A68B
Can anyone explain this?
Model AS 5350

Looks like either bad memory on your router or a bug.
What IOS are you using? Have you tried upgrading? What is the router model and is the RAM cisco or some third party?
I suggest opening TAC case on this issue to isolate further.

Similar Messages

**ERROR**: CCPMSG_InCall: ChannelID IE invalid 100(0x64) in SIP voice gateway

Hi all,
I am configuring a SIP voice gateway. After finsihing the config, the outbound calls are working properly. But I met some issue for inbound calls.
There is no debug log for show ccsip message and show voice dialpeer command. Only q931 has the debug log.
Can any one have any idea for this issue?
below is the debug shows for show isdn q931.
   Jun 1 05:27:49.435: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8 callref = 0x03A3
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xE1858384
Preferred, Interface 5, Channel 4
Calling Party Number i = 0x2181, '18600586101'
Plan:ISDN, Type:National
Called Party Number i = 0xC1, '82197910'
Plan:ISDN, Type:Subscriber(local)
High Layer Compat i = 0x9181
High Layer Compat i = 0x9181
Jun 1 05:27:49.439: ISDN Se0/0/0:15 Q931: Received SETUP callref = 0x83A3 callID = 0x0004 switch = primary-net5 interface = User
d8w-sr-2811f20a-vpn#
Jun 1 05:27:49.439: ISDN Se0/0/0:15 **ERROR**: CCPMSG_InCall: ChannelID IE invalid 100(0x64) rejecting call
Jun 1 05:27:49.443: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x83A3
Cause i = 0x80E418 - Invalid information element contents
下午01:28:17: Zhuliang: Jun 1 05:27:49.439: ISDN Se0/0/0:15 **ERROR**: CCPMSG_InCall: ChannelID IE invalid 100(0x64) rejecting call
Jun 1 05:27:49.443: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x83A3
Cause i = 0x80E418 - Invalid information element contents

Channel ID i = 0xE1858384 Preferred, Interface 5, Channel 4 Jun 1 05:27:49.443: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x83A3 Cause i = 0x80E418 - Invalid information element contents下午01:28:17: Zhuliang: Jun 1 05:27:49.439: ISDN Se0/0/0:15 **ERROR**: CCPMSG_InCall: ChannelID IE invalid 100(0x64) rejecting callJun 1 05:27:49.443: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x83A3 Cause i = 0x80E418 - Invalid information element contents
To what are you connecting? Call comes with explicit interface indicator IE, that is not normal for ISDN E1.

How to verify voice channels on voice gateway

Hello,
I am in the testing phase of deploying a 2921 voice gateway with 2 PRIs. After connecting the T1s, how do I verify if all the channels are up and ready for use? Also, how do I verify if clocking on the T1 interfaces are configured correctly?
This 2921 is a replacement for a 2811 currently being used. When I login to the 2811 via SSH, I see this:
560240: Aug 13 20:37:24.368: %ISDN-6-CONNECT: Interface Serial0/2/0:3 is now connected to 3854143418 N/A
560241: Aug 13 20:37:24.368: %ISDN-6-CONNECT: Interface Serial0/2/0:3 is now connected to 3854143418 N/A
560242: Aug 13 20:37:24.544: %ISDN-6-CONNECT: Interface Serial0/2/0:5 is now connected to 7753428028 N/A
560243: Aug 13 20:37:24.544: %ISDN-6-CONNECT: Interface Serial0/2/0:5 is now connected to 7753428028 N/A
560244: Aug 13 20:37:27.128: %ISDN-6-CONNECT: Interface Serial0/2/0:4 is now connected to 7753296300 N/A
560245: Aug 13 20:37:27.128: %ISDN-6-CONNECT: Interface Serial0/2/0:4 is now connected to 7753296300 N/A
560246: Aug 13 20:37:27.128: %ISDN-6-CONNECT: Interface Serial0/2/0:22 is now connected to 3296300 N/A
560247: Aug 13 20:37:27.128: %ISDN-6-CONNECT: Interface Serial0/2/0:22 is now connected to 3296300 N/A
560248: Aug 13 20:37:27.652: %ISDN-6-CONNECT: Interface Serial0/2/0:20 is now connected to 3525101 N/A
560249: Aug 13 20:37:27.652: %ISDN-6-CONNECT: Interface Serial0/2/0:20 is now connected to 3525101 N/A
560250: Aug 13 20:37:30.320: %ISDN-6-CONNECT: Interface Serial0/2/1:22 is now connected to 3525101 N/A
560251: Aug 13 20:37:30.320: %ISDN-6-CONNECT: Interface Serial0/2/1:22 is now connected to 3525101 N/A
How do I do that with the 2921 in an SSH session? I've enabled "logging monitor" and "term mon" but I still can't see messages like that.
I thank you very much for your time.

Hello,
To check clocking you can use the "show network-clock" command. For example:
SiteA-RTR#show network-clock
Network Clock Configuration
Priority Clock Source Clock State Clock Type
1 T1 0/0/0 GOOD T1
10 Backplane GOOD PLL
Current Primary Clock Source
Priority Clock Source Clock State Clock Type
1 T1 0/0/0 GOOD T1
The above is an example of a "good" configuration, assuming that T1 0/0/0 is the controller terminating the line from your carrier. In your case, it would be T1 0/2/0 or 0/2/1. You can also look at "show controller t1 [interface]" (e.g. show controller t1 0/2/0) and pay particular attention to "Line Code Violations", "Slip Secs", and "Errored Secs" counters. Note that the "Clock Source Line" status in the "show controller t1" command is not enough to verify you have proper clocking.
Example of a "bad" clock scenario:
SiteA-RTR(config-voiceport)#do sh controller t1 0/0/0
T1 0/0/0 is up.
Applique type is Channelized T1
Cablelength is long 0db
No alarms detected.
alarm-trigger is not set
Soaking time: 3, Clearance time: 10
AIS State:Clear LOS State:Clear LOF State:Clear
Version info Firmware: 20080918, FPGA: 13, spm_count = 0
Framing is ESF, Line Code is B8ZS, Clock Source is Line.
CRC Threshold is 320. Reported from firmware is 320.
Data in current interval (483 seconds elapsed):
3 Line Code Violations, 4 Path Code Violations
207 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
206 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 109 Unavail Secs
To make sure the clock is set correctly, look at the "network-clock-participate" and the "network-clock-select" commands.
For the ISDN status information, you can use "show isdn status". For example:
SiteA-RTR(config)#do sh isdn stat
Global ISDN Switchtype = primary-ni
%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 0. Layer 3 output may not apply
ISDN Serial0/0/0:23 interface
dsl 0, interface ISDN Switchtype = primary-ni
L2 Protocol = Q.921 0x0000 L3 Protocol(s) = CCM MANAGER 0x0003
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0x800000FF
Number of L2 Discards = 0, L2 Session ID = 15
*Note: The above is output from a gateway provisioned to use MGCP.
For all gateways, just make sure that Layer 1 is "ACTIVE" and that Layer 2 has "MULTIPLE_FRAME_ESTABLISHED".
You can also use the "show isdn service" command to look at status for individual B-channels.
SiteA-Rtr#sh isdn service
PRI Channel Statistics:
%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 0. Layer 3 output may not appl
ISDN Se0/0/0:23, Channel [1-24]
Configured Isdn Interface (dsl) 0
Channel State (0=Idle 1=Proposed 2=Busy 3=Reserved 4=Restart 5=Maint_Pend)
Channel : 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4
State : 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3
Service State (0=Inservice 1=Maint 2=Outofservice 8=MaintPend 9=OOSPend)
Channel : 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4
State : 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2
Use the "Channel State" and "Service State" to verify things are what you expect.
HTH.
-Bill (@ucguerrilla)
http://ucguerrilla.com

Can't establish a Voice gateway (cisco 2911) using SIP with CUCM 9.1

I have configured a Cisco 2911 as a Voice Gateway using SIP (the configuration is attached), but unfortunately can't establish a test call to a phone (CUPC 8.6 SCCP) using csim start. I have done logging the ccsip debug and ccapi debug and attached them. Could anyone help me to solve this problem?

I just did some research on my end and csim is not supported for SIP. The Invite will never be created and sent to the CUCM to initate the call. It disconnects in the router itself with normal cause.
*Apr 18 08:58:48.086: //40/7D08458F8077/SIP/Error/sipSPIOutgoingCallSDP:
Could not create source SDP for Outgoing Call
*Apr 18 08:58:48.086: //40/7D08458F8077/SIP/Error/sipSPICreateOutboundSDP:
Error in creating an SDP for the outbound call - Check for supported codecs
*Apr 18 08:58:48.086: //40/7D08458F8077/SIP/Error/preprocessSetup:
Error during outbound SDP creation
*Apr 18 08:58:48.086: //40/7D08458F8077/SIP/Info/sipSPIInitiateDisconnect: Initiate call disconnect(16) for outgoing call
Please use an actual call to test your dial-peer and integration with call manager. csim will not work.
Hantale
Sree

Cisco 2911 Voice Gateway SIP PSTN Calls Fail

Hello All,
    I am having trouble with outboud SIP PSTN calls through a Cisco 2911 Voice Gateway. 2911 VG terminates PSTN SIP Traffic and connects to Avaya CS1000M via QSIG PRI Trunks. When calls are attempted outbound fron the PBX the caller gets a fast busy. Debug ISDN q931 shows the call hitting the 2911 properly, debug voip ccapi inout shows the call matching the correct dial peers and debug ccsip shows the invite to the PSTN Provider SBC, however within the invite the "from" address incorrectly shows the calling number with the provider SBC address (see below). does anyone have any insight on how to correct this? Attached are VG config and Debug isdn q931, voip ccapi inout, ccsip messages and ccsip call. Thanks in advance for any help!!
From: <sip:[email protected]>:tag=6166CDC4-882
To: <sip:[email protected]>
Shawn C. Smith

i have same problem my cucm ip is 192.168.200.53
my Voice Gateway is SIP by ip 192.168.200.86 for internal
and 172.29.7.94
and my SIP Server is 10.208.9.69
if its oky can yuo take a look at my problem please
this is the syslog from debug
May 30 20:19:34.284: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.200.53:5060;branch=z9hG4bK3bd451bf17e0
From: "Aysar Mohamed" <sip:[email protected]>;tag=37693~244641b0-36ac-434c-91c1-823f25a68b28-18299026
To: <sip:[email protected]>
Date: Fri, 30 May 2014 20:19:34 GMT
Call-ID: [email protected]
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM8.6
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence, kpml
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Call-Info: <sip:192.168.200.53:5060>;method="NOTIFY;Event=telephone-event;Duration=500"
Cisco-Guid: 3047462016-0000065536-0000004549-0902342848
Session-Expires: 1800
P-Asserted-Identity: "Aysar Mohamed" <sip:[email protected]>
Remote-Party-ID: "Aysar Mohamed" <sip:[email protected]>;party=calling;screen=yes;privacy=off
Contact: <sip:[email protected]:5060>
Max-Forwards: 70
Content-Length: 0
May 30 20:19:34.284: //-1/B5A494800000/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=2217156
   ----- ccCallInfo IE subfields -----
   cisco-ani=2217156
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=1
   dest=90555769123
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0
May 30 20:19:34.288: //-1/B5A494800000/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x30CF41D4, Call Info(
   Calling Number=2217156,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
   Called Number=90555769123(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
   Incoming Dial-peer=0, Progress Indication=NULL(0), Calling IE Present=TRUE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=465
May 30 20:19:34.288: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
May 30 20:19:34.288: :cc_get_feature_vsa malloc success
May 30 20:19:34.288: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
May 30 20:19:34.288: cc_get_feature_vsa count is 1
May 30 20:19:34.288: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
May 30 20:19:34.288: :FEATURE_VSA attributes are: feature_name:0,feature_time:832953048,feature_id:85
May 30 20:19:34.288: //465/B5A494800000/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=2217156(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
   Called Number=90555769123(TON=Unknown, NPI=Unknown))
May 30 20:19:34.288: //465/B5A494800000/CCAPI/cc_process_call_setup_ind:
   Event=0x2B82D890
May 30 20:19:34.288: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
   Try with the demoted called number 90555769123
May 30 20:19:34.288: //465/B5A494800000/CCAPI/ccCallSetContext:
   Context=0x2ABC2E44
May 30 20:19:34.288: //465/B5A494800000/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 465 with tag 0 to app "_ManagedAppProcess_Default"
May 30 20:19:34.288: //465/B5A494800000/CCAPI/ccCallProceeding:
   Progress Indication=NULL(0)
May 30 20:19:34.288: //465/B5A494800000/CCAPI/ccCallSetupRequest:
   Destination=, Calling IE Present=TRUE, Mode=0,
   Outgoing Dial-peer=802, Params=0x2ABC19D4, Progress Indication=NULL(0)
May 30 20:19:34.288: //465/B5A494800000/CCAPI/ccCheckClipClir:
   In: Calling Number=2217156(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
May 30 20:19:34.288: //465/B5A494800000/CCAPI/ccCheckClipClir:
   Out: Calling Number=2217156(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
May 30 20:19:34.288: //465/B5A494800000/CCAPI/ccCallSetupRequest:
   Destination Pattern=9T, Called Number=0555769123, Digit Strip=FALSE
May 30 20:19:34.288: //465/B5A494800000/CCAPI/ccCallSetupRequest:
   Calling Number=2217156(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
   Called Number=0555769123(TON=Unknown, NPI=Unknown),
   Redirect Number=, Display Info=Aysar Mohamed
   Account Number=2217156, Final Destination Flag=TRUE,
   Guid=B5A49480-0001-0000-0000-11C535C8A8C0, Outgoing Dial-peer=802
May 30 20:19:34.288: //465/B5A494800000/CCAPI/cc_api_display_ie_subfields:
   ccCallSetupRequest:
   cisco-username=2217156
   ----- ccCallInfo IE subfields -----
   cisco-ani=2217156
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=1
   dest=0555769123
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0
May 30 20:19:34.288: //465/B5A494800000/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x30CF41D4, Interface Type=3, Destination=, Mode=0x0,
   Call Params(Calling Number=2217156,(Calling Name=Aysar Mohamed)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
   Called Number=0555769123(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=802, Call Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
May 30 20:19:34.288: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
May 30 20:19:34.288: :cc_get_feature_vsa malloc success
May 30 20:19:34.288: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
May 30 20:19:34.288: cc_get_feature_vsa count is 2
May 30 20:19:34.288: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
May 30 20:19:34.288: :FEATURE_VSA attributes are: feature_name:0,feature_time:832952824,feature_id:86
May 30 20:19:34.292: //466/B5A494800000/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
May 30 20:19:34.292: //466/B5A494800000/CCAPI/ccCallSetContext:
   Context=0x2ABC1984
May 30 20:19:34.292: //465/B5A494800000/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=802
May 30 20:19:34.292: //466/B5A494800000/CCAPI/cc_api_call_proceeding:
   Interface=0x30CF41D4, Progress Indication=NULL(0)
May 30 20:19:34.292: //465/B5A494800000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 192.168.200.53:5060;branch=z9hG4bK3bd451bf17e0
From: "Aysar Mohamed" <sip:[email protected]>;tag=37693~244641b0-36ac-434c-91c1-823f25a68b28-18299026
To: <sip:[email protected]>
Date: Fri, 30 May 2014 20:19:34 GMT
Call-ID: [email protected]
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Content-Length: 0
May 30 20:19:34.292: //466/B5A494800000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 172.29.7.94:5060;branch=z9hG4bK461C
Remote-Party-ID: "Aysar Mohamed" <sip:[email protected]>;party=calling;screen=yes;privacy=off
From: "Aysar Mohamed" <sip:[email protected]>;tag=7394E4-1898
To: <sip:[email protected]>
Date: Fri, 30 May 2014 20:19:34 GMT
Call-ID: [email protected]
Supported: timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3047462016-0000065536-0000004549-0902342848
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1401481174
Contact: <sip:[email protected]:5060>
Call-Info: <sip:172.29.7.94:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
Expires: 180
Allow-Events: kpml, telephone-event
Max-Forwards: 69
Session-Expires: 1800
Content-Length: 0
May 30 20:19:34.300: //466/B5A494800000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 172.29.7.94:5060;branch=z9hG4bK461C
Call-ID: [email protected]
From: "Aysar Mohamed"<sip:[email protected]>;tag=7394E4-1898
To: <sip:[email protected]>
CSeq: 101 INVITE
Content-Length: 0
May 30 20:19:34.612: //466/B5A494800000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 183 Session Progress
Via: SIP/2.0/UDP 172.29.7.94:5060;branch=z9hG4bK461C
Record-Route: <sip:10.208.9.69:5060;transport=udp;lr>
Call-ID: [email protected]
From: "Aysar Mohamed"<sip:[email protected]>;tag=7394E4-1898
To: <sip:[email protected]>;tag=sbc0806eppk5yip-CC-57
CSeq: 101 INVITE
Contact: <sip:[email protected]:5060;user=phone>
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,REGISTER,INFO,PRACK,SUBSCRIBE,NOTIFY,UPDATE,MESSAGE,REFER
Content-Length: 328
Content-Type: application/sdp
v=0
o=- 17192647 17192647 IN IP4 10.208.9.69
s=SBC call
c=IN IP4 10.208.9.69
t=0 0
m=audio 39910 RTP/AVP 8 0 102 102 18 116
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:102 AMR/8000
a=rtpmap:102 AMR/8000
a=rtpmap:18 G729/8000
a=rtpmap:116 telephone-event/8000
a=ptime:5
a=fmtp:116 0-15
a=fmtp:18 annexb=yes
May 30 20:19:34.612: %SIP-3-UNSUPPORTED: Unsupported ptime value
May 30 20:19:34.612: //466/B5A494800000/CCAPI/cc_api_caps_ind:
   Destination Interface=0x0, Destination Call Id=-1, Source Call Id=466,
   Caps(Codec=0x2, Fax Rate=0x2, Vad=0x1,
   Modem=0x0, Codec Bytes=160, Signal Type=2)
May 30 20:19:34.612: //466/B5A494800000/CCAPI/cc_api_caps_ind:
   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
   Playout Max=1000(ms), Fax Nom=300(ms))
May 30 20:19:34.612: //465/B5A494800000/CCAPI/cc_api_caps_ack:
   Destination Interface=0x0, Destination Call Id=-1, Source Call Id=465,
   Caps(Codec=g729r8(0x4), Fax Rate=FAX_RATE_VOICE(0x2), Vad=ON(0x2),
   Modem=OFF(0x0), Codec Bytes=20, Signal Type=2, Seq Num Start=3882)
May 30 20:19:34.612: //465/B5A494800000/CCAPI/cc_api_caps_ack:
   Destination Interface=0x0, Destination Call Id=-1, Source Call Id=465,
   Caps(Codec=g729r8(0x4), Fax Rate=FAX_RATE_VOICE(0x2), Vad=ON(0x2),
   Modem=OFF(0x0), Codec Bytes=20, Signal Type=2, Seq Num Start=3882)
May 30 20:19:34.612: //466/B5A494800000/CCAPI/cc_api_event_indication:
   Event=170, Call Id=466
May 30 20:19:34.612: //466/B5A494800000/CCAPI/cc_api_event_indication:
   Event Is Sent To Conferenced SPI(s) Directly
May 30 20:19:34.612: //466/B5A494800000/CCAPI/cc_api_event_indication:
   Event=98, Call Id=466
May 30 20:19:34.612: //466/B5A494800000/CCAPI/cc_api_event_indication:
   Event Is Sent To Conferenced SPI(s) Directly
May 30 20:19:34.612: //466/B5A494800000/CCAPI/cc_api_call_cut_progress:
   Interface=0x30CF41D4, Progress Indication=INBAND(8), Signal Indication=SIGNAL RINGBACK(1),
   Cause Value=0
May 30 20:19:34.612: //466/B5A494800000/CCAPI/cc_api_call_cut_progress:
   Call Entry(Responsed=TRUE)
May 30 20:19:34.612: //465/B5A494800000/CCAPI/ccCallCutProgress:
   Progress Indication=INBAND(8), Signal Indication=SIGNAL RINGBACK(1), Cause Value=0
   Voice Call Send Alert=FALSE, Call Entry(Alert Sent=FALSE)
May 30 20:19:34.612: //465/B5A494800000/CCAPI/ccCallCutProgress:
   Call Entry(Responsed=TRUE)
May 30 20:19:34.612: //465/B5A494800000/CCAPI/ccConferenceCreate:
   (confID=0x30C11410, callID1=0x1D1, gcid=8C9E3127-E76E11E3-8274BE8C-EC3B12A0, tag=0x0)
May 30 20:19:34.616: //466/B5A494800000/CCAPI/ccConferenceCreate:
   (confID=0x30C11410, callID2=0x1D2, gcid=8C9E3127-E76E11E3-8274BE8C-EC3B12A0, tag=0x0)
May 30 20:19:34.616: //465/B5A494800000/CCAPI/ccConferenceCreate:
   Conference Id=0x30C11410, Call Id1=465, Call Id2=466, Tag=0x0
May 30 20:19:34.616: //465/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
May 30 20:19:34.616: cc_api_get_xcode_stream : 4702
May 30 20:19:34.616: //466/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
May 30 20:19:34.616: cc_api_get_xcode_stream : 4702
May 30 20:19:34.616: //465/B5A494800000/CCAPI/ccConferenceCreate:
May 30 20:19:34.616: ccConferenceCreate: ret1=0, codecMask1=2, bytes1=160, negot1=0, dtmf1=0
                    ret2=0, codecMask2=2, bytes2=160, negot2=1, dtmf2=6,
                    tx_dynamic_pt1=0, rx_dynamic_pt1=0, codec_mode1=0, params_bitmap1 =0
                    tx_dynamic_pt2=8, rx_dynamic_pt2=8, codec_mode2=0, params_bitmap2 =0
May 30 20:19:34.616: //465/B5A494800000/CCAPI/ccConferenceCreate:
   delay media to slow start case, codec negotation is not done
May 30 20:19:34.616: //465/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
May 30 20:19:34.616: cc_api_get_xcode_stream : 4702
May 30 20:19:34.616: //465/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
May 30 20:19:34.616: cc_api_get_xcode_stream : 4702
May 30 20:19:34.616: //465/B5A494800000/CCAPI/cc_api_bridge_done:
   Conference Id=0x16, Source Interface=0x30CF41D4, Source Call Id=465,
   Destination Call Id=466, Disposition=0x0, Tag=0x0
May 30 20:19:34.616: //466/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
May 30 20:19:34.616: cc_api_get_xcode_stream : 4702
May 30 20:19:34.616: //466/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
May 30 20:19:34.616: cc_api_get_xcode_stream : 4702
May 30 20:19:34.616: //466/B5A494800000/CCAPI/cc_api_bridge_done:
   Conference Id=0x16, Source Interface=0x30CF41D4, Source Call Id=466,
   Destination Call Id=465, Disposition=0x0, Tag=0x0
May 30 20:19:34.616: //465/B5A494800000/CCAPI/cc_generic_bridge_done:
   Conference Id=0x16, Source Interface=0x30CF41D4, Source Call Id=466,
   Destination Call Id=465, Disposition=0x0, Tag=0x0
May 30 20:19:34.616: //465/B5A494800000/CCAPI/ccConferenceCreate:
   Call Entry(Conference Id=0x16, Destination Call Id=466)
May 30 20:19:34.616: //466/B5A494800000/CCAPI/ccConferenceCreate:
   Call Entry(Conference Id=0x16, Destination Call Id=465)
May 30 20:19:34.616: //465/B5A494800000/CCAPI/cc_process_notify_bridge_done:
   Conference Id=0x16, Call Id1=465, Call Id2=466
May 30 20:19:34.616: //465/B5A494800000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 183 Session Progress
Via: SIP/2.0/UDP 192.168.200.53:5060;branch=z9hG4bK3bd451bf17e0
From: "Aysar Mohamed" <sip:[email protected]>;tag=37693~244641b0-36ac-434c-91c1-823f25a68b28-18299026
To: <sip:[email protected]>;tag=739628-1BDB
Date: Fri, 30 May 2014 20:19:34 GMT
Call-ID: [email protected]
CSeq: 101 INVITE
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Remote-Party-ID: <sip:[email protected]>;party=called;screen=yes;privacy=off
Contact: <sip:[email protected]:5060>
Supported: sdp-anat
Server: Cisco-SIPGateway/IOS-12.x
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 233
v=0
o=CiscoSystemsSIP-GW-UserAgent 2639 5276 IN IP4 192.168.200.86
s=SIP Call
c=IN IP4 192.168.200.86
t=0 0
m=audio 18288 RTP/AVP 8 0 19
c=IN IP4 192.168.200.86
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:19 CN/8000
May 30 20:19:34.680: //466/B5A494800000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 500 Server Internal Error
Via: SIP/2.0/UDP 172.29.7.94:5060;branch=z9hG4bK461C
Record-Route: <sip:10.208.9.69:5060;transport=udp;lr>
Call-ID: [email protected]
From: "Aysar Mohamed"<sip:[email protected]>;tag=7394E4-1898
To: <sip:[email protected]>;tag=sbc0806eppk5yip-CC-57
CSeq: 101 INVITE
Reason: Q.850;cause=127;text="interworking unspecified"
Warning: 399 - "SoftX3000 R601-CCU Rel POS:[3103] Release from CR"
Content-Length: 0
May 30 20:19:34.680: //466/B5A494800000/CCAPI/cc_api_call_disconnected:
   Cause Value=41, Interface=0x30CF41D4, Call Id=466
May 30 20:19:34.680: //466/B5A494800000/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=41, Retry Count=0)
May 30 20:19:34.680: //465/B5A494800000/CCAPI/ccCallReleaseResources:
   release reserved xcoding resource.
May 30 20:19:34.680: //466/B5A494800000/CCAPI/ccCallSetAAA_Accounting:
   Accounting=0, Call Id=466
May 30 20:19:34.680: //465/B5A494800000/CCAPI/ccConferenceDestroy:
   Conference Id=0x16, Tag=0x0
May 30 20:19:34.680: //465/B5A494800000/CCAPI/cc_api_bridge_drop_done:
   Conference Id=0x16, Source Interface=0x30CF41D4, Source Call Id=465,
   Destination Call Id=466, Disposition=0x0, Tag=0x0
May 30 20:19:34.680: //466/B5A494800000/CCAPI/cc_api_bridge_drop_done:
   Conference Id=0x16, Source Interface=0x30CF41D4, Source Call Id=466,
   Destination Call Id=465, Disposition=0x0, Tag=0x0
May 30 20:19:34.680: //465/B5A494800000/CCAPI/cc_generic_bridge_done:
   Conference Id=0x16, Source Interface=0x30CF41D4, Source Call Id=466,
   Destination Call Id=465, Disposition=0x0, Tag=0x0
May 30 20:19:34.680: //466/B5A494800000/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 172.29.7.94:5060;branch=z9hG4bK461C
From: "Aysar Mohamed" <sip:[email protected]>;tag=7394E4-1898
To: <sip:[email protected]>;tag=sbc0806eppk5yip-CC-57
Date: Fri, 30 May 2014 20:19:34 GMT
Call-ID: [email protected]
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: kpml, telephone-event
Content-Length: 0
May 30 20:19:34.684: //466/B5A494800000/CCAPI/ccCallDisconnect:
   Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=41)
May 30 20:19:34.684: //466/B5A494800000/CCAPI/ccCallDisconnect:
   Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)
May 30 20:19:34.684: //466/B5A494800000/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x30CF41D4, Tag=0x0, Call Id=466,
   Call Entry(Disconnect Cause=41, Voice Class Cause Code=0, Retry Count=0)
May 30 20:19:34.684: //466/B5A494800000/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
May 30 20:19:34.684: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
May 30 20:19:34.684: :cc_free_feature_vsa freeing 31A5D9F0
May 30 20:19:34.684: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
May 30 20:19:34.684: vsacount in free is 1
May 30 20:19:34.684: //465/B5A494800000/CCAPI/ccCallDisconnect:
   Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
May 30 20:19:34.684: //465/B5A494800000/CCAPI/ccCallDisconnect:
   Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)
May 30 20:19:34.684: //465/B5A494800000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/UDP 192.168.200.53:5060;branch=z9hG4bK3bd451bf17e0
From: "Aysar Mohamed" <sip:[email protected]>;tag=37693~244641b0-36ac-434c-91c1-823f25a68b28-18299026
To: <sip:[email protected]>;tag=739628-1BDB
Date: Fri, 30 May 2014 20:19:34 GMT
Call-ID: [email protected]
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Reason: Q.850;cause=41
Content-Length: 0
May 30 20:19:34.684: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.200.53:5060;branch=z9hG4bK3bd451bf17e0
From: "Aysar Mohamed" <sip:[email protected]>;tag=37693~244641b0-36ac-434c-91c1-823f25a68b28-18299026
To: <sip:[email protected]>;tag=739628-1BDB
Date: Fri, 30 May 2014 20:19:34 GMT
Call-ID: [email protected]
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: presence, kpml
Content-Length: 0
May 30 20:19:34.688: //465/B5A494800000/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x30CF41D4, Tag=0x0, Call Id=465,
   Call Entry(Disconnect Cause=41, Voice Class Cause Code=0, Retry Count=0)
May 30 20:19:34.688: //465/B5A494800000/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
May 30 20:19:34.688: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
May 30 20:19:34.688: :cc_free_feature_vsa freeing 31A5DAD0
May 30 20:19:34.688: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
May 30 20:19:34.688: vsacount in free is 0
May 30 20:19:36.044: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
OPTIONS sip:172.29.7.94:5060 SIP/2.0
Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKmisco3ykfiooegpygsphkocp1T20326
Call-ID: isbcfemyk1p1mkteets1tcmi53eeehfhikcp@SoftX3000
From: <sip:172.29.7.94:5060>;tag=sbc0803k1pyk51o
To: <sip:172.29.7.94>
CSeq: 1 OPTIONS
Max-Forwards: 70
Content-Length: 0
May 30 20:19:36.048: //467/8DAABF6C8278/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKmisco3ykfiooegpygsphkocp1T20326
From: <sip:172.29.7.94:5060>;tag=sbc0803k1pyk51o
To: <sip:172.29.7.94>;tag=739BBC-1CE2
Date: Fri, 30 May 2014 20:19:36 GMT
Call-ID: isbcfemyk1p1mkteets1tcmi53eeehfhikcp@SoftX3000
Server: Cisco-SIPGateway/IOS-12.x
CSeq: 1 OPTIONS
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Accept: application/sdp
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Content-Type: application/sdp
Content-Length: 446
v=0
o=CiscoSystemsSIP-GW-UserAgent 3496 1601 IN IP4 172.29.7.94
s=SIP Call
c=IN IP4 172.29.7.94
t=0 0
m=audio 0 RTP/AVP 18 0 8 9 4 2 15
c=IN IP4 172.29.7.94
m=image 0 udptl t38
c=IN IP4 172.29.7.94
a=T38FaxVersion:0
a=T38MaxBitRate:9600
a=T38FaxFillBitRemoval:0
a=T38FaxTranscodingMMR:0
a=T38FaxTranscodingJBIG:0
a=T38FaxRateManagement:transferredTCF
a=T38FaxMaxBuffer:200
a=T38FaxMaxDatagram:320
a=T38FaxUdpEC:t38UDPRedundancy
My SIP GW internal ip address is 192.168.200.86
and the Public IP is : 172.29.7.94
My CUCM is 192.168.200.53
my GW Config is :
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
registrar server
voice class codec 1
codec preference 1 g711alaw
codec preference 2 g711ulaw
codec preference 3 g729r8
codec preference 4 g729br8
voice translation-rule 3
rule 1 /^9/ /\1/
voice translation-rule 4
rule 4 /^22217/ /7/
rule 5 /^2217/ /7/
rule 6 /^022217/ /7/
rule 7 /^0122217/ /7/
voice translation-rule 5
rule 1 /^5/ /905/
rule 2 /^1/ /901/
rule 3 /^2/ /902/
rule 4 /^3/ /903/
rule 5 /^4/ /904/
rule 6 /^6/ /906/
rule 7 /^7/ /907/
rule 8 /^8/ /908/
rule 10 /^00/ /900/
rule 11 /'+'/ /900/
voice translation-profile OUT
translate called 3
voice translation-profile REDIAL
translate calling 5
voice translation-profile SIP-NEW
translate called 4
application
service mva http://192.168.200.53:8080/ccmivr/pages/IVRMainpage.vxml
service ccm http://192.168.200.53:8080/ccmivr/pages/IVRMainpage.vxml
license udi pid CISCO2921/K9 sn FCZ164960G0
hw-module pvdm 0/0
hw-module pvdm 0/1
interface Embedded-Service-Engine0/0
no ip address
shutdown
interface GigabitEthernet0/0
description $ETH-LAN$$ETH-SW-LAUNCH$$INTF-INFO-GE 0/0$
ip address 192.168.200.86 255.255.255.0
duplex auto
speed auto
interface GigabitEthernet0/1
ip address 172.29.7.94 255.255.255.252
duplex auto
speed auto
ip http server
ip http access-class 23
ip http authentication local
no ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip route 0.0.0.0 0.0.0.0 192.168.200.1
ip route 10.208.9.0 255.255.255.0 172.29.7.93
access-list 23 permit 10.10.10.0 0.0.0.7
control-plane
mgcp profile default
sccp local GigabitEthernet0/0
sccp ccm 192.168.200.53 identifier 1 priority 1 version 7.0
sccp
sccp ccm group 1
associate ccm 1 priority 1
associate profile 2 register NAGHI-MTP
dspfarm profile 2 mtp
codec g711alaw
maximum sessions hardware 25
associate application SCCP
dial-peer voice 802 voip
description ** SIP TO STC **
translation-profile outgoing OUT
destination-pattern 9T
session protocol sipv2
session target ipv4:10.208.9.69:5060
session transport udp
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay sip-notify rtp-nte sip-kpml
no vad
dial-peer voice 811 voip
description ** SIP INCOMING FROM STC **
translation-profile incoming SIP-NEW
translation-profile outgoing REDIAL
destination-pattern 7...
session protocol sipv2
session target ipv4:192.168.200.53
incoming called-number 022217...$
dtmf-relay sip-notify rtp-nte sip-kpml
codec g711alaw
dial-peer voice 812 voip
description ** SIP INCOMING FROM STC **
translation-profile incoming SIP-NEW
translation-profile outgoing REDIAL
destination-pattern 7...
session protocol sipv2
session target ipv4:192.168.200.53
incoming called-number 22217...$
dtmf-relay sip-notify rtp-nte sip-kpml
codec g711alaw
dial-peer voice 813 voip
description ** SIP INCOMING FROM STC **
translation-profile incoming SIP-NEW
translation-profile outgoing REDIAL
destination-pattern 7...
session protocol sipv2
session target ipv4:192.168.200.53
incoming called-number 2217...$
dtmf-relay sip-notify rtp-nte sip-kpml
codec g711alaw
dial-peer voice 814 voip
description ** SIP INCOMING FROM STC **
translation-profile incoming SIP-NEW
translation-profile outgoing REDIAL
preference 1
destination-pattern 7...
session protocol sipv2
session target ipv4:192.168.200.63
incoming called-number 022217...$
dtmf-relay sip-notify rtp-nte sip-kpml
codec g711alaw
dial-peer voice 815 voip
description ** SIP INCOMING FROM STC **
translation-profile incoming SIP-NEW
translation-profile outgoing REDIAL
preference 1
destination-pattern 7...
session protocol sipv2
session target ipv4:192.168.200.63
incoming called-number 22217...$
dtmf-relay sip-notify rtp-nte sip-kpml
codec g711alaw
dial-peer voice 816 voip
description ** SIP INCOMING FROM STC **
translation-profile incoming SIP-NEW
translation-profile outgoing REDIAL
preference 1
destination-pattern 7...
session protocol sipv2
session target ipv4:192.168.200.63
incoming called-number 2217...$
dtmf-relay sip-notify rtp-nte sip-kpml
codec g711alaw
dial-peer voice 817 voip
description ** SIP INCOMING FROM STC **
translation-profile incoming SIP-NEW
translation-profile outgoing REDIAL
destination-pattern 7...
session protocol sipv2
session target ipv4:192.168.200.53
incoming called-number 0122217...$
dtmf-relay sip-notify rtp-nte sip-kpml
codec g711alaw
dial-peer voice 818 voip
description ** SIP INCOMING FROM STC **
translation-profile incoming SIP-NEW
translation-profile outgoing REDIAL
preference 1
destination-pattern 7...
session protocol sipv2
session target ipv4:192.168.200.63
incoming called-number 0122217...$
dtmf-relay sip-notify rtp-nte sip-kpml
codec g711alaw
Please i need ur help ASAP

Call Manager register fxs port with voice gateway- problem

I have a CUCM 6 and a Voice Gateway V224. I've configured the voice gateway's voice FXS ports as MGCP.
I have a Voip connected and registered to the CUCM and a Pots phone connected to the Voice Gateway.
If i dial from the Voip to the Pots phone it rings. The problem is that i cannot ring from the Pots to the Voip phone.
I have no dial tone.
If i write no shut down on the voice port i have a tone. If i configure mgcp on the voice port i have a busy ringtone.
I've entered no mgcp and mgcp commands and i've reset the voice gateway.
How can i call from the pots to the voip phone?
The ios version on the voice gateway is Version 12.4(22)T4.
Here is an outghtput from the Voice gateway.
ccm-manager mgcp
ccm-manager fax protocol cisco
ccm-manager music-on-hold
ccm-manager config server 10.1.1.33
ccm-manager config
mgcp
mgcp call-agent CCMIOSS 2427 service-type mgcp version 0.1
mgcp rtp unreachable timeout 1000 action notify
mgcp modem passthrough voip mode nse
mgcp package-capability rtp-package
mgcp package-capability sst-package
no mgcp package-capability res-package
no mgcp timer receive-rtcp
mgcp sdp simple
mgcp validate domain-name
mgcp rtp payload-type g726r16 static
mgcp profile default
timeout tone busy 600
timeout tone dial 600
dial-peer voice 999223 pots
service mgcpapp
port 2/23
dial-peer voice 999222 pots
service mgcpapp
port 2/22
dial-peer voice 999888 pots
service mgcpapp
port 2/23
The CUCM 6 is registered with the voice gateway.

Is your campaign using CPA? If so, what's the behavior if CPA is not enabled?
I think the best thing to do is to run a trace...
Call Manager > Cisco Unified Serviceability > Trace > Configurations
Select a CUCM server - any subscriber would work.
Service Group - CM Services
Cisco CallManager (Inactive)
Enable SIP Stack Trace and apply to all nodes. Download and install RTMT
Make a bunch of outbound tests and then open RTMT > Trace & Log Central > Collect Files > Check "All Servers" for Cisco CallManager > Next > Next > Relative Range if you made the test calls within the last X minutes, otherwise you can set a From and To datetime. Click Finish and go through your SDL logs and see what errors you find and post them here.
Also, make sure your phone is in the correct CSS in Call Manager

Error while installing gateway please help soon

Error while installing gateway in
Microsoft Windows Server 2003.
error while installing gateway
E:\idm\gateway>gateway -i
10/02/2008 15.13.38.015000 [4972] (../../../../src/wps/agent/logging/WSTrace.cpp
,150): trace active, level: 4, file: E:\\IDMLOGS\\gateway.log, maxSize: 10240 KB
10/02/2008 15.13.38.015000 [4972] (../../../../src/wps/agent/logging/WSTrace.cpp
,108): In WSTrace::init()
10/02/2008 15.13.38.015000 [4972] (../../../../src/wps/agent/logging/WSTrace.cpp
,109): Gateway version: 'Sun Java System Identity Manager 7.1'
10/02/2008 15.13.38.015000 [4972] (../../../../src/wps/agent/logging/WSTrace.cpp
,110): OS version: 'Windows Server 2003 Family Service Pack 1 (Build 3790)'
An error occured when trying to install the service: No error
E:\idm\gateway>

Use that MS installer cleanup to get rid of iTunes first, then QuickTime.
Actually, I should back up. Go to the article I link below, and scroll down to the section
*General Installation Troubleshooting*
Important: A majority of customers experience successful iTunes installation after completing these troubleshooting procedures. If one does not help, proceed to the next.
-Completely Remove iTunes and QuickTime (Click to show)
-Empty your Temp directory and restart (Click for more)
-Clean up iTunes installer files on the computer (Click for more)
-Download QuickTime Standalone Installer (Click for more)
-Disable other conflicting software (Click for more)
-Make sure your folder names don't contain strange characters (Click for more)
http://docs.info.apple.com/article.html?artnum=93976

Where can I learn the structure of Voice gateway ?

I'm making a essay about Structure of Voice gateway: hardware and software construction. I can not find any books or any manual deal with it . So,can someone give me more information about structure of voice gateway or give me some useful resources please?
I'm waiting for your replying.

Cisco doesn't make public the software structure of their products; to a certain extent it can be inferred from documentation and familiarity with the product, but probably not enough for an in-deep analysis.
For your task, I suggest you focus on some open-source development of GW, that has no secrets.
Hope this helps, please rate post if it does!

Error occurred in deployment step 'Uninstall app for SharePoint': The remote server returned an error: (502) Bad Gateway.

Installed SP 2013 Foundation in my Hyper-V machine
Created and done all the steps mentioned here http://blogs.msdn.com/b/shariq/archive/2013/05/07/how-to-set-up-high-trust-apps-for-sharepoint-2013-amp-troubleshooting-tips.aspx && http://msdn.microsoft.com/en-us/library/office/fp179901%28v=office.15%29.aspx
for self signed certificate
copied those two certificates in my local machine(base machine) D drive
(D:\Cert)
Both VM and base machine are in same domain
Installed VS 2013 in my base machine and create a Provided hosted app with the copied certificates, (For creation i followed the above mentioned URL)
Just created and hit F5 to run in my base machine, but getting this error
Error occurred in deployment step 'Uninstall app for SharePoint': The remote server returned an error: (502) Bad Gateway.
Please help me to resolve this issue, trying to figure out from last 2 days
Thanks in Advance
Arun

Hi Harminder,
This happens because an app has already been deployed and you are deploying it again using the same version.
Resolution:
Open the AppManifest.xml file and change the version.
Vivek Jagga - MCTS SharePoint
SharePointExcellence

How to create a Global Contacts in our CM or Voice Gateway

Hi
we have a UCM6.1.2 and a H.323 voice gateway
we get many calls from different vendors and so on
i want to some how assign a contact or a name to the calls that come in often
for example
if we get 100 calls from 973-333-3333 i want that number to show up and also the customer's name for example Customer XYZ
can i do this any where?
is it possible?
any help will be appreciated.
Thanks
Regards

You can configure Caller ID which is an analog service offered by a central office, which supplies calling party information to subscribers.
Caller ID Name Delivery Issues on Cisco IOS Gateways:
http://www.cisco.com/en/US/tech/tk652/tk653/technologies_configuration_example09186a00800a9a49.shtml
Caller ID:
http://www.cisco.com/en/US/docs/ios/12_3/vvf_c/cisco_ios_voice_configuration_library_glossary/vclclid.html

Cucm 10.1version - training videos and hand guides on understanding voice gateway h323 and SIP? thanks

cucm 10.1version - any free training videos and hand guides on understanding voice gateway h323 and SIP and how to configure one? thanks

Learncisco gives a very good introduction to CUCM - I recommend you start there.

Risport Service: The remote server returned an error: (502) Bad Gateway

Hi All.
I am using the CUCM (System version: 6.1.3.2000-1) Risport function to get device information.
When trying to connect to the service (https://<CUCM_IP>:8443/realtimeservice/services/RisPort) I receive the folowing error:
The remote server returned an error: (502) Bad Gateway
When entering the same URL into the browser on the same application server I get a Security Alert, user prompt and eventually the expected screen. So the service is running, but somhow I can not connect to it using the application.
Does anyone know how to solve this?
Thanks in advance

It is an C#.NET Windows Service.
I have solved "the problem". The service was running with "local system account". That user did not had the right proxy rights to connect to the CUCM service.
So I changed the Windows Service user to the account that I use to login on that machine (with the right proxy rights) and now it is working ;-)
I figured this out because when I logged into that machine, with my account, I could connect to the CUCM service without any problems with my browser.

Setup of 2 B-channel transfer (TBCT) on Cisco Voice Gateway

Hi all,
In my scenario, I have several remote locations, each with their own T1-PRI connection to the PSTN via Cisco voice gateways.
The call flow has the caller calling a PSTN number at the remote location. This call hits a CUCM translation pattern and is immediately hairpinned/tromboned out to a PSTN number located at the UCCE central location.
The customer would like to perform a 2 b-channel transfer back up to the CO switch, to free up B-channels to the remote location.
My question is this: Assuming my switch type is supported and the PSTN provider supports 2 b-channel transfers, do I simply need to add "isdn supp-service tbct" to my serial interface configuration?
I have seen discussions that it is as simple as this, to needing some tcl/xml code, to also requiring aaa to be setup.
As there are over 100 locations being considered for this enhancement, the customer would like to know if it is 15 minutes or 2 hours per location to implement.
Thanks,
Joe

Thanks Paolo,
That was my expectation.
They have this going on the VG's utilized by CVP, so I will ask them to review the XML in use there for tweaking for the remote locations.
Thanks again!
Joe

ISR as CUBE and Voice Gateway

Can I set an ISR 2951 as CUBE to receive SIP trunks and configure the same box as voice gateway to deliver TDM E1 voice channels to an enterprise PBx?
Thanks
Sent from Cisco Technical Support iPhone App

Yes You can...
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"The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

Configure E1 card on voice gateway

Hi
I have CUCM 9 and Cisco 2801 voice gateway
There is 2 card on cisco 2801 : VIC2-4FXO and VWIC3-1MFT-T1/E1
I would like to know how I will configure the gateway in the CUCM (H323, MGCP ...)
Should I add H323 or MGCP gateway or something else ?
I also need to know how I will configure E1 card on the Cisco 2801 to handle CUCM PSTN incoming and outgoing call
I will apreciate if you help with some how to document
Thanks in advance
Regards

Which protocol to use, is up to you, you should know the requirements of your customer to define that.

ERROR on Voice Gateway

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