Error opening excel files in browser

Okai I am currently facing an error when i try to open excel files in browser . it gives the prompt "The workbook can not be opened".
Upon checking the logs I found the following entries in the log file . recently we tried to move our site over https but later the idea was scrapped and we retracted to the old iis settings furthermore sharepoint forefront protection is also installed on our
farm .
When i check the event viewer I see the following error every time i try to open excel workbook on sharepoint browser
1719104822: #960013: Antivirus scanner timed out.
ULS LOGS :
m MossHostFileLoader.GetCloseUri: parent folder/list url = /CorporatePlanning/Tasweeq QAS/9 - Functional Procedures and Standards/Corporate Planning/Standards/Master documents for file = Tasweeq QAS/9 - Functional
Procedures and Standards/Corporate Planning/Standards/Master documents/PLS-06A Sample Economic Template A (Condensates) 14 Aug 2013.xlsx
3f0aca0b-b7df-4ef2-8983-2ab3b35c9932
0x1868
Excel Services Application Excel Calculation Services
5pam Medium
BaseWorkbookManager.GetBaseWorkbookAndMarkUsedAsync: There are 1 Base Workbooks in the Base Workbook Manager
3f0aca0b-b7df-4ef2-8983-2ab3b35c9932
0x1868 Excel Services Application
Excel Calculation Services
27e7 Medium
BaseWorkbookManager.GetBaseWorkbookAndMarkUsedAsync: Spawning BaseWorkbook job to load the file.
3f0aca0b-b7df-4ef2-8983-2ab3b35c9932
0x1868 Excel Services Application
Excel Calculation Services
gvr1 Medium
BaseWorkbook.CacheStream: Fetching "http://tq-intra1:77/CorporatePlanning/Tasweeq%20QAS/9%20-%20Functional%20Procedures%20and%20Standards/Corporate%20Planning/Standards/Master%20documents/PLS-06A%20Sample%20Economic%20Template%20A%20(Condensates)%2014%20Aug%202013.xlsx"
to local disk cache as "C:\Windows\TEMP\Excel Server\FileCache\f85d573e-d592-4ce5-8c5e-3095a297861c\Workbooks\f1c8e29f-15fc-42a9-89bb-37c14a5995b0.xlsx.xlserver"
3f0aca0b-b7df-4ef2-8983-2ab3b35c9932
0x1868 Excel Services Application
Excel Calculation Services
d1qs Medium
MossHostFileLoader.FetchStreamInternal: Fetching version 512 from File.Versions collection. The latest version available is: 512
3f0aca0b-b7df-4ef2-8983-2ab3b35c9932
0x1868 SharePoint Foundation
General
1
Critical 1719104822: #960013: Antivirus scanner timed out.
3f0aca0b-b7df-4ef2-8983-2ab3b35c9932
0x1868 Excel Services Application
Excel Calculation Services
91zq Medium
BaseWorkbookManager.GetBaseWorkbookAndMarkUsedAsync: Got an error when trying to fetch file from file loader. Error was Id=GenericFileOpenError; Microsoft.Office.Excel.Server.CalculationServer.FileOpenException: The workbook cannot be opened.
---> Microsoft.Office.Excel.Server.Host.HostFileException ---> Microsoft.SharePoint.SPException: Error Found: at Microsoft.SharePoint.SPFile.GetFileStreamCore(OpenBinaryFlags openOptions, String etagNotMatch, String& etagNew,
String& contentTagNew) at Microsoft.SharePoint.SPFile.GetFileStream(OpenBinaryFlags openOptions, String etagNotMatch, String& etagNew, String& contentTagNew) at Microsoft.SharePoint.SPFile.OpenBinaryStream()
at Microsoft.Office.Excel.Server.MossHost.MossHostFileLoader.FetchStreamInternal() --- End of inner ex...
3f0aca0b-b7df-4ef2-8983-2ab3b35c9932
0x1868 Excel Services Application
Excel Calculation Services
91zq Medium
...ception stack trace --- at Microsoft.Office.Excel.Server.MossHost.MossHostFileLoader.FetchStreamInternal() at Microsoft.Office.Excel.Server.MossHost.MossHostFileLoader.FetchStream(IIdentity currentIdentity)
at Microsoft.Office.Excel.Server.CalculationServer.SharePointFileLoader.FetchStream() --- End of inner exception stack trace --- at Microsoft.Office.Excel.Server.CalculationServer.SharePointFileLoader.FetchStream()
at Microsoft.Office.Excel.Server.CalculationServer.BaseWorkbookManager.CacheStream(CachedFile cachedFile, FileLoader loader) at Microsoft.Office.Excel.Server.CalculationServer.BaseWorkbook.Microsoft.Office.Excel.Server.CalculationServer.ICachedFileProvider.SaveFile(CachedFile
cachedFile) at Microsoft.Office.Excel.Server.CalculationServer.Cached...
3f0aca0b-b7df-4ef2-8983-2ab3b35c9932
0x1868 Excel Services Application
Excel Calculation Services
91zq Medium
...File.SaveFile(ICachedFileProvider fileProvider) at Microsoft.Office.Excel.Server.CalculationServer.LocalDiskCache.ReserveCachedFileAndMarkUsed(FileId fileId, ICachedFileProvider fileProvider, Boolean replaceExistingFile)
at Microsoft.Office.Excel.Server.CalculationServer.BaseWorkbook.ReserveCachedFileAndMarkUsed(FileLoader fileLoader) at Microsoft.Office.Excel.Server.CalculationServer.BaseWorkbookManager.GetBaseWorkbookAndMarkUsedAsync(AsyncHandler`1 callback,
Object userState, Request request, Uri uri, Boolean newWorkbook, Boolean useCollection, Boolean loadedOnDemand)
3f0aca0b-b7df-4ef2-8983-2ab3b35c9932
10/07/2014 11:30:06.92 w3wp.exe (0x0B70)
0x1868
SharePoint Foundation Monitoring
b4ly Medium
Leaving Monitored Scope (ExecuteWcfServerOperation). Execution Time=84.4791
3f0aca0b-b7df-4ef2-8983-2ab3b35c9932
10/07/2014 11:30:06.92 w3wp.exe (0x0B70)
0x0D10
Excel Services Application Excel Calculation Services
bbow Medium
BaseWorkbook.LoadWorkbookJobAsync: Starting. FileId.Uri=http://tq-intra1:77/CorporatePlanning/Tasweeq%20QAS/9%20-%20Functional%20Procedures%20and%20Standards/Corporate%20Planning/Standards/Master%20documents/PLS-06A%20Sample%20Economic%20Template%20A%20(Condensates)%2014%20Aug%202013.xlsx
3f0aca0b-b7df-4ef2-8983-2ab3b35c9932
10/07/2014 11:30:06.92 w3wp.exe (0x0B70)
0x0D10
SharePoint Server
Logging Correlation Data
xmnv Medium
Name=Job: LoadWorkbook 3f0aca0b-b7df-4ef2-8983-2ab3b35c9932
10/07/2014 11:30:06.92 w3wp.exe (0x0B70)
0x0D10
SharePoint Server
Logging Correlation Data
xmnv Medium
Document=http://tq-intra1:77/CorporatePlanning/Tasweeq%20QAS/9%20-%20Functional%20Procedures%20and%20Standards/Corporate%20Planning/Standards/Master%20documents/PLS-06A%20Sample%20Economic%20Template%20A%20(Condensates)%2014%20Aug%202013.xlsx
3f0aca0b-b7df-4ef2-8983-2ab3b35c9932
10/07/2014 11:30:06.92 w3wp.exe (0x0B70)
0x0D10
Excel Services Application Excel Calculation Services
91zp Medium
BaseWorkbook.LoadWorkbookJobAsync: Detected error that occurred in the BeginXXX portion of this call. It will be wrapped and retheown. Error was Id=GenericFileOpenError; Microsoft.Office.Excel.Server.CalculationServer.FileOpenException: The workbook
cannot be opened. ---> Microsoft.Office.Excel.Server.Host.HostFileException ---> Microsoft.SharePoint.SPException: Error Found: at Microsoft.SharePoint.SPFile.GetFileStreamCore(OpenBinaryFlags openOptions, String etagNotMatch, String&
etagNew, String& contentTagNew) at Microsoft.SharePoint.SPFile.GetFileStream(OpenBinaryFlags openOptions, String etagNotMatch, String& etagNew, String& contentTagNew) at Microsoft.SharePoint.SPFile.OpenBinaryStream()
at Microsoft.Office.Excel.Server.MossHost.MossHostFileLoader.FetchStreamInternal(...
3f0aca0b-b7df-4ef2-8983-2ab3b35c9932
10/07/2014 11:30:06.92* w3wp.exe (0x0B70)
0x0D10
Excel Services Application Excel Calculation Services
91zp Medium
...) --- End of inner exception stack trace --- at Microsoft.Office.Excel.Server.MossHost.MossHostFileLoader.FetchStreamInternal() at Microsoft.Office.Excel.Server.MossHost.MossHostFileLoader.FetchStream(IIdentity
currentIdentity) at Microsoft.Office.Excel.Server.CalculationServer.SharePointFileLoader.FetchStream() --- End of inner exception stack trace --- at Microsoft.Office.Excel.Server.CalculationServer.SharePointFileLoader.FetchStream()
at Microsoft.Office.Excel.Server.CalculationServer.BaseWorkbookManager.CacheStream(CachedFile cachedFile, FileLoader loader) at Microsoft.Office.Excel.Server.CalculationServer.BaseWorkbook.Microsoft.Office.Excel.Server.CalculationServer.ICachedFileProvider.SaveFile(CachedFile
cachedFile) at Microsoft.Office.Excel.Server...
3f0aca0b-b7df-4ef2-8983-2ab3b35c9932
10/07/2014 11:30:06.92* w3wp.exe (0x0B70)
0x0D10
Excel Services Application Excel Calculation Services
91zp Medium
....CalculationServer.CachedFile.SaveFile(ICachedFileProvider fileProvider) at Microsoft.Office.Excel.Server.CalculationServer.LocalDiskCache.ReserveCachedFileAndMarkUsed(FileId fileId, ICachedFileProvider fileProvider, Boolean replaceExistingFile)
at Microsoft.Office.Excel.Server.CalculationServer.BaseWorkbook.ReserveCachedFileAndMarkUsed(FileLoader fileLoader) at Microsoft.Office.Excel.Server.CalculationServer.BaseWorkbookManager.GetBaseWorkbookAndMarkUsedAsync(AsyncHandler`1
callback, Object userState, Request request, Uri uri, Boolean newWorkbook, Boolean useCollection, Boolean loadedOnDemand).
3f0aca0b-b7df-4ef2-8983-2ab3b35c9932
10/07/2014 11:30:06.92 w3wp.exe (0x0B70)
0x0D10
Excel Services Application Excel Calculation Services
8trf Medium
BaseWorkbookManager.UnsafeRemoveWorkbook: There are 0 Base Workbooks in the Base Workbook Manager

Hi arsalan,
This issue seems to be about the forefront protection. Please try to increase Antivirus time out as SharePoint Central Administration->Security->Manage antivirus settings, then compare the result.
If this issue still exists, I suggest re-install forefront.
In addition, please check if the links are useful for you:
http://blog.henryong.com/2012/06/12/auto-restarting-forefront-for-sharepoint-when-it-hangs-and-times-out-with-powershell/
http://breakfixsolution.blogspot.jp/2014/03/sharepoint-sites-were-not-accessible.html
https://support2.microsoft.com/kb/2953311?wa=wsignin1.0
Best Regards,
Wendy
Wendy Li
TechNet Community Support

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