Error opening .indd files with CS6 AND CC - deadline looming, what is the fix?

I just got a new Macbook Pro and upgraded to CS6 two weeks ago. I was having problems opening files:
So I asked IT to upgrade me to CC.
Guess what? Still get the error message. I was editing this file yesterday without issue.
My deadline is now. WTH is going on???

Well, he's not working in the file now so there's no .idlk file for anything in the folder.

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Error opening .indd files with CS6 AND CC - deadline looming, what is the fix?

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