Error opening PDF files on the network

I have documents in PDF format on my internal network, but when I open them directly from the network using the Adobe Reader, I get the following message:
"There was an error opening this document. The network path was not found". But this occurs in only a few users, and possibly users who did not have this error, they have. We found that uninstalling and reinstalling the software solves the problem, but then it returns. Is there any explanation?

Adobe Reader 11.0.09;
Microsoft Windows 7 Professional;
I'm accessing the file from a local network drive. The file is located in one of our servers.

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