Error Opening PDF from IE

When I click on a PDF link in a website in Internet Explorer 6, I receive the following error: "There was an error opening this document. This file cannot be found." I can choose to save the file to disk and then it opens normally from there. All our computers here should be configured the same and this works properly on another computer.
This originally occurred using Adobe Reader 8.0.0, so I downloaded and installed 8.1.2 and it still is doing the same thing.
I tried right clicking the link to open in a new window but I am receiving the same message either way.
Any help would be appreciated.
Matthew K.

Check the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Software\Adobe\Acrobat\Exe
Here check the default value. On an english machine, it has to be set to:
"C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe"
If you installed Adobe reader to a different directory, enter the path where "AcroRd32.exe" is to be found.

Similar Messages

  • Error opening pdf from published desktop

    Citrix XenApp 5
    Windows 2003
    Adobe Reader 9 (Swedish version)
    We do have the following issue:
    On a published desktop opened from the webinterface you are unable to open a pdf file from an Intranet site. It doesn't matter if you try it with an admin account or a normal user account. The pdf is trying to open in a new browser window and an error occurs.
    EM: There was a problem with Adobe Acrobat/Reader. Quit Adobe Acrobat/Reader and try again.
    When closing the error and browser window and click the pdf link on the site again, it opens in a new browser window.
    Uncheck "display pdf in browser" in Adobe Reader is not an option for the customer.
    When copying the shortcut to the pdf and paste it in a browser window it opens.
    When connecting to the server with an admin account or a normal user account using RDP the issue does not occur. However it seems to be a Citrix issue and I have posted it on the Citrix forum, I post it here as well in the hope to get this solved..

    Check the following registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Software\Adobe\Acrobat\Exe
    Here check the default value. On an english machine, it has to be set to:
    "C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe"
    If you installed Adobe reader to a different directory, enter the path where "AcroRd32.exe" is to be found.

  • Error message says need Adobe reader 8 or 9 installed to open pdfs from web pages yet Reader 9alredy

    Error message says need Adobe reader 8 or 9 installed to open pdfs from web pages yet Reader 9 is alredy installed on computer. Is this a 64 bit ossue although I am sure I did not have this problem prior to a replacement hard drive being installed.

    What is your operating system, browser?
    What is the exact message you are getting?

  • CS6: DistributedCOM Error id: 10016 when open pdf from web page in Win8.1

    For example here below I've got the issue: 
    http://modemwifi.it/wp-content/uploads/asus-dsl-n55u.pdf
    Adobe Acrobat X pro V 10.1.8:
    DistributedCOM Error id: 10016 when open pdf from web page.
    Nome registro: System
    Origine:       Microsoft-Windows-DistributedCOM
    Data:          04/11/2013 19:09:19
    ID evento:     10016
    Categoria attività:Nessuna
    Livello:       Errore
    Parole chiave: Classico
    Utente:        PC-PIERO\Piero
    Computer:      Pc-Piero
    Descrizione:
    Le impostazioni delle autorizzazioni impostazioni predefinite del computer non concedono l'autorizzazione di Attivazione in Locale per l'applicazione server COM con CLSID
    {B801CA65-A1FC-11D0-85AD-444553540000}
    e APPID
    {2EAF0840-690A-101B-9CA8-9240CE2738AE}
    all'utente Pc-Piero\SID Piero (S-1-5-21-3453328585-262132574-2759341577-1001) dall'indirizzo LocalHost (tramite LRPC) in esecuzione nel SID del contenitore di applicazioni Non disponibile (S-1-15-2-1430448594-2639229838-973813799-439329657-1197984847-4069167804-1277922394). Per modificare tale autorizzazione di sicurezza, è possibile utilizzare lo strumento amministrativo Servizi componenti.
    XML evento:
    < Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
        <EventID Qualifiers="0">10016</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8080000000000000</Keywords>
        <TimeCreated SystemTime="2013-11-04T18:09:19.468877700Z" />
        <EventRecordID>14806</EventRecordID>
        <Correlation />
        <Execution ProcessID="768" ThreadID="776" />
        <Channel>System</Channel>
        <Computer>Pc-Piero</Computer>
        <Security UserID="S-1-5-21-3453328585-262132574-2759341577-1001" />
      </System>
      <EventData>
        <Data Name="param1">impostazioni predefinite del computer</Data>
        <Data Name="param2">Locale</Data>
        <Data Name="param3">Attivazione</Data>
        <Data Name="param4">{B801CA65-A1FC-11D0-85AD-444553540000}</Data>
        <Data Name="param5">{2EAF0840-690A-101B-9CA8-9240CE2738AE}</Data>
        <Data Name="param6">Pc-Piero</Data>
        <Data Name="param7">Piero</Data>
        <Data Name="param8">S-1-5-21-3453328585-262132574-2759341577-1001</Data>
        <Data Name="param9">LocalHost (tramite LRPC)</Data>
        <Data Name="param10">Non disponibile</Data>
        <Data Name="param11">S-1-15-2-1430448594-2639229838-973813799-439329657-1197984847-4069167804-1 277922394</Data>
      </EventData>
    < /Event>
    How can I solve this problem?
    Thanks

    // I got this from an Action (I�m using Struts)
    java.sql.Blob file=(java.sql.Blob)request.getAttribute("PDFfile");
    String filename=(String)request.getAttribute("filename");
    try{
      int iLength = (int)(file.length());
      response.setHeader("Content-type", "application/pdf");   
      response.setHeader("Content-Disposition", "inline; filename=\""+filename+"\"");
      response.setHeader("Expires","0");
      response.setHeader("Cache-Control","must-revalidate, post-check=0, pre-check=0");
      response.setHeader("Pragma","public");
      response.setContentLength(iLength);
      ServletOutputStream os = response.getOutputStream();
      InputStream in = null;
      in = file.getBinaryStream();
      byte buff[] = new byte[1024];
      while (true) {
          int i = in.read(buff);
          if (i<0) break;      
          os.write(buff,0,i); 
      os.flush();
      os.close();
    } catch(Exception ex){
       out.println("Error while reading file : " + ex.getMessage());
    }and now it�s running !!! I�m not using response.setContentType(...) and I do this in response.setHeader("Content-type", "application/pdf"). And I use response.setHeader("Content-Disposition", "inline; filename=\""+filename+"\"") instead of response.setHeader("Content-Disposition", "attachment; filename=\""+filename+"\"");

  • Unable to open pdf from some particular shared folder which is not in domain

    Encountered a strange issue here.
    We have copuple of users who login with Citrix session.
    They are able to open pdf from all the shared folders but not one which is not in domain.
    User are able to open all other files viz. doc, excel, notepad and so from that particular folder.
    Issue with all the pdf files and not only one particular file.
    Double clicking the pdf file starts the process AcroRd32.exe but the file does not open.
    If an already running AcroRd32.exe process is there (means if Adobe Reader is already open), then it's possible to open the pdf files from that folder.
    Moreover, came across one strange thing.
    I created a shortcut to one of the pdf file from that folder within the same folder.
    And it was possible to open pdf file from that shortcut but not directly :S
    Gives error: "Acrobat failed to connect DDE server" after about 20 mins if we try to open file directly.
    Googled a bit and found that issue can be resolved by navigating to
    HKEY_CLASSES_ROOT\acrobat\shell\open\ddeexec\application and changing the Key "AcroviewA10"  to  "AcroviewR10
    But when I navigated to the mentioned registry there was no AcroviewA10 but instead it was just Acroview.
    Adobe Reader version: 9.5.5
    I will be really grateful if somebody can provide solution for this.

    What happens when you open the Adobe app, then tell it to open the file?
    How big are the attachments?  There are limitations to the size allowed to be sent:
    Email Provider
    Size Limit
    Gmail
    25Mb
    Outlook
    20Mb
    Yahoo
    25Mb
    Are you sending the files to yourself?  Not sure how you are emailing files from a website...
    Are the PDF's password-protected, or some kind of copyrighted eBook perhaps?  Can you email other files successfully, or are PDF's the only files that don't work?
    Perhaps using a free Cloud service as an intermediary might work better.
    WyreNut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

  • Can't open PDFs from Outlook Access denied

    We are trying to open PDFs from Outlook in Reader XI.  Even after disabling protected mode, continue to receive the message "There was an error opening this document.  Access denied.".  Any suggestions?
    Thanks

    A. Fix One PC
    Launch Adobe Acrobat Reader X
    Go to: Edit > Preferences...
    Click on "General" in the left pane.
    Uncheck "Enable Protected Mode at startup"
    You will prompted with a dialog box to remind you to close the application for the change to go into effect. Click Yes.
    Click OK to save your change.
    Exit Adobe Reader
    B. Fix Several PCs in Your Organization
    Following the above steps aren't practical if you have Adobe Acrobat installed on 1,000+ computers in 30 regional offices! Push this registry setting using your standard software deployment software.
    [HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\10.0\Privileged]
    "bProtectedMode"=dword:00000000

  • Installed Pro 9 and Reader 9 now cannot open pdf from web, but can from an email?

    Installed Both Adobe Acrobat 9 professional and reader 9 yesterday on co worker machine. Went to open a pdf attachement in email no problem. Went to web to download and open a pdf and will not let her, giving co worker the error message need reader 8 or 9 to open this document!
    have unistalled 9 reader and reinstalled same problem.
    So then uninstalled reader 9 and can now open pdf from the web
    My machine has both on and no problems.
    Thank YOU for your help!!

    It may be that you will need to uninstall Reader and Repair Acrobat after the uninstall. Adobe does not recommend the installation of both products. Since you have already done the uninstall and things work fine with just Acrobat, leave things alone as that is the recommended installation.

  • Acrobat reader XI cannot open pdfs from IE9

    My pc has IE9, windows 7.  After I installed Acrobat reader XI, I can no longer open pdfs from a secure website.  Can anyone help?

    "Internal Error Occurred" appears when .pdf is opened from Outlook 2010 email
    I am absolutely pulling out my hair over this one!!
    PC/Win 7 64bit/Adobe XI/Office 2010
    I have tried Uninstalling and re-installing
    I have tried using an adobe software removal tool
    I have tried modifying the security settings in reader
    I've tried running repair on MS Office
    If you open the .pdf from an email directly, it opens Reader with the error "Internal Error Occurred"
    If you drag and drop the .pdf onto the desktop, and then open it, it opens.
    If you open Adobe Reader FIRST, then open the .pdf from the email, it opens fine.
    ONLY when you open a .pdf from an email with Adobe Reader closed (so Outlook is asking AR to open first, and then present the .pdf) is it behaving this way.
    Hypothesis: Outlook 2010 does not like to open Adobe Reader.
    SO....tell me all of you brilliant geniuses? How do I solve this puzzle and become an end user's hero?

  • Access Denied Bug Opening PDFs from the DFS in Reader X

    Hi,
    Do you have any timelines for when a bugfix will be released for the Access Denied problems when opening PDFs from a DFS share with Protected Mode enabled? We were hoping to make use of the new sandboxing technology within the corporate environment, as recent issues with security vulnerabilities (in Adobe Reader 9, the authplay.dll issues) would be mitigated by the technology. However, as the Protected Mode does not work when opening from the DFS there is no point in moving to Adobe Reader X from 9.4.1 at the moment.
    It would be good to have a release date so that we can start taking advantage of the technology as soon as we are able to.

    There's no dates, or indications of when this will be done. Thanks for your useful assistance though.

  • Safari hijacked by Adobe Reader - cant open pdfs from Safari

    I would greatly appreciate any help cant seem to find this exact problem elsewhere.
    I have a Macpro (new tower) running  10.9.4
    A few days ago I received an email from a trusted friend which included a link. I followed the link which asked me to download Adobe Reader which i foolishly did. Since then when I try to open a PDF from Safari I get the following message "Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User Licence Agreement, then Quit and relaunch the browser"
    Please note I can still open PDFs from the Finder and other browser's (e.g. Opera) also allow me to download
    I went to the Adobe site and downloaded Reader but it wont let me complete the installation. I fear my Mac has been infected by a trojan etc and can't seem to find out how to get around this.
    So far I have tried
    1) went to /Library/Internet Plug-ins - but nothing there
    2) reinstall of Mavericks
    Any help appreciated. I suppose a clean reinstall would help but don't want to do that just yet

    Open a Finder Window.
    Click on the Go in the menu bar.
    Press on option on the keyboard, "Library" will appear. Click on that.
    In the new Finder Window that it opens up, or the one that you have opened already. It'll show that particular folder. In that folder is Internet Plug-ins.
    Check to see if Adobe is in there. If so, delete it and reboot.
    I honestly thought it was in the same folder that you tried, but I don't remember at the moment. So my instructions are just a shot in the dark.
    KOT

  • Opening PDFs from gMail account in iBooks

    I've previously opened PDFs from gMail messages using iBooks but today, for some unknown reason, I cannot open any new PDF file attachment larger than 200k.
    iPod Touch 8GB (2nd generation) using iOS4.1- Still have 5.7GB available so I'm not sure why certain size files won't open.
    I've even tried using Safari w/ gMail account - In both cases, as soon as I try to open the PDF attachments w/ iBooks, the display drops out without transferring to Ibooks as it used to do.
    Message was edited by: MacNoob0909

    Tried resetting - No joy.
    When I tried to open the attachment w/ "iBooks", the iPod switched to iBooks and an "Untitled" file showed on the bookshelf momentarily then the display dropped out and returned to the "Home" screen. No joy there.
    Even tried opening w/ "Quick Look" - Again, no joy. Just a dropout and back to the "Home" screen.
    Looks like I may have to do a total reset - Now iBooks loads w/ "Untitled" file displaying and then the display drops w/ a return to the home screen - In the process of total reset as I write this - Will update after I do a restore. - Its going to take at least 2 hours for reset/restore operation.
    Message was edited by: MacNoob0909

  • Using a trial version of Acrobat X1 I am unable to open pdfs from Firefox. Solution?

    Using a trial version of Acrobat X1 I am unable to open pdfs from Firefox. Solution?

    Which operating system?
    Have you tried using other browsers?

  • I cannot open pdfs from my email

    I cannot open pdfs from my email

    Do you really expect that someone will be able to help you with the amount of information you provide...?
    What is your operating system?
    What is your email client?
    What is your Reader version?
    What exactly means "cannot"?

  • Error opening PDF downloaded from Interactive Report

    hi -- I'm getting an error opening a PDF file downloaded from an interactive report.
    I've seen on the forum that this could be related to the size of the file, but I've tried
    this out on 10-row results (1k files) and it's still an issue.
    I save the file to my file system. If I try to open it in Adobe Reader, I get:
    File does not begin with '%PDF-'
    and
    Adobe Reader could not open <filename>.pdf because it is either not a supported
    file type or because the file has been damaged (for example, it was sent as an email
    attachment and wasn't correctly decoded).
    If I try to open in Internet Explorer, I get:
    File does not begin with '%PDF-'
    Other users are having the same problem. Download to csv and open in Excel works fine.
    Do I need to have special print attributes for this? I didn't think so... I'm just using the defaults
    (response header = report settings, content disposition = attachment).
    Ideas?
    Thanks,
    Carol

    Hi,
    I'm having the same problem that was described above, and my site does have BI Publisher installed, and it does successfully produce readable pdfs for many reports.
    But there are other reports, even reports produced using the Apex Wizard and all defaults, that just keep producing the same Adobe Reader error reported above, ie
    "Adobe Reader could not open <filename>.pdf because it is either not a supported
    file type or because the file has been damaged (for example, it was sent as an email
    attachment and wasn't correctly decoded)."
    Any suggestions?
    Cheers,
    Peter

  • Error message when trying to open PDF from Sharepoint

    I get an error message they says "There was an error opening this document. The filename, directory name or volume label syntax is incorrect." I am running IE9 and Adobe Reader 11, this also happens with IE10. I have made sure that everything is running correctly, but it isn't opening the document within IE like it is supposed too. Any ideas?

    Hi Melissa ,
    Could  you please share the screen shot of the error message so that we can have an actual look at the error and would be able to assist you better.
    Is this happening with all the PDF' you are trying to open from Sharepoint or some specific one'?
    Regards
    Sukrit Dhingra

Maybe you are looking for

  • With you Help, I got my Apple TV working in the Bahamas

    Now, I'm back in the States and I brought it back with me.  Now I don't get Netflix, etc.  It must think I'm still in the Bahamas.  How do I reset the Apple TV. Thanks GP

  • Sync windows Address Book...

    On itunes, it says I can sync my contacts from my windows address book onto my ipod nano (2nd gen.)...well how exactly do I do this? do I need to download something extra to do it? thanks a lot

  • Migrate from oracle 8i to 9i

    hi all i have migarte from oracle 8i to oracle 9i database (os win2000 version 8.1.5(old) to 9.2(new)) in old database i have following objects tables-200 indexes-lots user-100 one main user that hold all tables,procedure,roles 4 g.b of data Now my q

  • Error - Logical file is not part of database. Use RESTORE FILELISTONLY to list the logical file names

    I made a script to restore .bak or backup files. It works for some databases, but not for one. How do I make it work for any type of .bak file ? This is in sql server 2008. The error message is - Msg 3234, Level 16, State 1, Line 1 Logical file 'Nort

  • Tasks Run 1 Hour Late after DST Change

    I'm running Apple Remote Desktop 3.1 on an iMac to control 52 other iMacs. I have about 30 scheduled tasks that run throughout the week. Since the Daylight Saving Time change, all of the tasks run an hour late. All of the computers (admin and client)