Error ordering Windows 7 upgrade disc through Arvato
Hey all, I'm having trouble trying to order a window 7 upgrade disc. I get through the eligibility page just fine, it's just when I try to enter my billing/shipping address, the site throws an error at me (There was an error with validating your address. Please check your info.) I'm very sure my address is correctly entered, and I've tried different addresses as well. Has anyone else had this problem? Any solutions out there??
This question was solved.
View Solution.
I just had the same exact problem. i tried so many different addresses. I'm glad I'm not the only one having this problem. Can hp help us get past this?
Similar Messages
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Help ordering Windows 7 Upgrade disc 2
I have a G60-442OM notebook that came with Vista with a Windows 7 upgrade.
I just performed a system recover on the PC and now I am stuck with Vista as I can not find the second upgrade disc
Any help?Hello themix1019
Are you saying that when you purchased the notebook, you received a free upgrade to win7?
If so, you would have been sent a key to activate the upgrade in your email or you were sent an upgrade disk.
The key for a physical disk would be in the box the disk came in most likely.
Either way, downloading a new copy is not a problem. If you don't have the key, then theres a problem. You need the key.
Let me know the situation. -
I clicked "yes" to upgrade iTunes and now it doesn't work. I get an error message stating my computer is missing MSVCR80 and then a message stating Error 7 (Windows Error 126). I've tried reloading iTunes twice. What can I do?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
HT3986 Installing Windows 7 from Upgrade disc
I have a Windows 7 Upgrade disc, can I use it to install Windows? Apple documentation says you can and then later says you can't. Is there a way to install Windows with an Upgrade disc or not? If so, how?
Yes, I guess that's what I was deducing. So if I'm coming from Windows and had previously purchased an upgrade disc, the only way to get Windows on the Mac would be to buy the full Windows OS. Or I'd need to buy the full version of XP or Vista in order to use my upgrade disc...meh.
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I can not open itunes on my computer. It started when an upgrade appeared. Now I get a message that states This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem. I tried to reinsall the application but it did not help. I also get a message iTunes was not installed correctly. Please reinstall iTunes Error 7 (Windows error 126) Please Help me!
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99623) -
Tried to upgrade to iTunes 10.7, got error 7 (windows error 5). How do i fix this?
Tried to upgrade and install the latest version of iTunes, 10.7 and received an error after install process. Error states that itunes was not installed properly, and a reinstall is necessary. Shows Error 7 (Windows error 5) in the message. No matter how many times I uninstall and reinstall, the same error persists. Already tried the MS .NET Framework upgrades to no avail. Anyone have any idea on how to fix this issue?
A complete uninstall/reinstall of iTunes and related software components is worth a try (7s can indicate trouble with other software components like Apple Application Support). See the following documents for instructions:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
... But if no joy there, let's check to see if there's a .NET issue underlying this:
iTunes for Windows: "Error 7" message when opening iTunes -
Hello -
Have been running iTunes on Windows PC for many months. OS is Vista. Today when prompted to upgrade iTunes and iCloud Control Panel, the upgrade failed. Message received was "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126). Also saw a message that said a particular DLL file was missing but don't know specific file name. Have tried upgrading and uninstalling/reinstalling iTunes several times without success. Can anyone help? Thanks.Meowia for Error 201 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. Error 213 indicates there was problem locating the update or an incorrect URL. The troubleshooting steps are still the same as both errors are related to failure of the current network connection.
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Windows 7 upgrade: discs will include the option for a 32 to 64-bit upgrade via a clean install?
I would like to know whether the Lenovo Windows 7 upgrade discs will include the option for a 32 to 64-bit upgrade via a clean install? I called Mentor today and was told the answer is no, but I was hoping someone here could tell me differently.
If "no" is truly the answer, I would like to voice my complaint: The upgrade discs from Microsoft (i.e. the retail upgrade discs) include both the 32 and 64-bit versions, so I don't completely understand why Lenovo's upgrade program doesn't offer the same thing. I purchased my T500 in August, and back then Vista Ultimate 64 was not offered, so I chose Vista Ultimate 32 thinking that I could later upgrade to Windows 7 Ultimate 64. This assumption was based off of the info. on Microsoft's website indicating that all upgrades would contain the 32 and 64-bit versions. I even customized my computer with 4 gigs of RAM thinking that I could take advantage of the extra gig once I installed Windows 7 64.
I don't understand what Lenovo or Mentor Media have to gain by restricting a 32 to 64-bit install. I voiced this opinion to Mentor Media over the phone, who responded by saying that I should be happy since I am receiving a "free" upgrade. I don't think this is an accurate assessment for two reasons: (1) I had to pay $17.03 for shipping, and I still haven't received the upgrade and (2) The total cost of my computer was almost $3,000, and the purchase was made a mere few weeks before Windows 7 was released. $3,000 is a lot of money. I waited for the details of the Windows 7 Upgrade Program to be announced BEFORE purchasing my machine. When I finally bought my computer I accounted Windows 7 into the price I was paying. In addition, when I bought this computer I did so expecting good customer service as a given. Not providing a 64-bit upgrade without a rational explanation as to why does not qualify as appropriate customer service.
As most of you know, 4 gigs of RAM is useless with a 32-bit OS. Also, NOW Lenovo is building new T500s with the option of having Windows 7 Ultimate 64 (why wasn't Vista Ultimate 64 offered when I bought my computer???). And the price for choosing Windows 7 Ultimate 32 is EQUAL to the price for choosing Windows 7 Ultimate 64, which proves that there is no cost difference. I just want to know what Lenovo has to gain by denying customers a 64-bit upgrade? There would really be no additional cost since as I mentioned before, Microsoft's retail upgrade includes the 32 and 64-bit OS on one disc. If anything I would think that it's costing Lenovo money to strip the 64-bit install from the upgrade discs.
Can anyone please address my problems? Do you think there is anyone at Lenovo I could contact to voice my opinions? I have been a loyal Thinkpad customer for over 5 years now, and I expect better from Lenovo. Thank you for reading!
moderator note: core question add to title, as stated in the forum rules and it will help others too answer your questions.Daventry wrote:
Is there any way to request a 64-bit OEM? Why should Lenovo care whether I want a 32-bit or 64-bit as long as it's the same edition (Ultimate edition)?
if your system shipped with a 32-bit version of vista then you will be sent 32-bit windows 7 upgrade media. the reason for this is two-fold.
first, because this is upgrade media, it's impossible to install a 64-bit version of windows over a 32-bit version. doing so would require a clean installation and upgrade media simply won't allow this. this is the case with retail media, too. if you had 32-bit vista installed and wanted to upgrade it to 64-bit using retail media, you'd have to wipe your system or set up a dual-boot.
second, the COA (certificate of authenticity) on the bottom of your system is for vista. because of this, your new license is of an upgrade from vista to 7. this is how microsoft licenses it and it is their policy, not lenovo's. microsoft's policy with OEMs is that you must install vista first, then upgrade to 7 (unless, of course, you purchased your system native with 7 on or after the 22nd). since your original lenovo preload is of a 32-bit OS, the issue becomes circular and you'll have to refer again to the first reason.
i understand your frustration and wish this stuff were made easier for everyone. it's repetative reading post after post of people with 4GB installed who don't understand the limitations of a 32-bit environment. i wish both manufacturers and users switched to 64-bit OSes sooner. the same thing happened when the industry went from 16-bit windows 3.11 to 32-bit windows NT4/95 and limitations went from 16KB all the way up to 4GB (which, in 1995, no one thought we'd ever exceed). the difference is that people were complaining on BBSes over 14.4k modems instead of on GUI-based forums using broadband connections. times sure have changed.
ThinkStation C20
ThinkPad X1C · X220 · X60T · s30 · 600 -
Reinstalling Windows 7 to New Hard Drive with only the Win 7 Upgrade Disc?
So I have an e9180t which like clockwork freezes up after about an hour or two after booting up. I thought it might be the curse of the bad motherboards they came with, but I am hoping it is something else so testing everything I can. I noticed it does not freeze up when booted in safe mode with networking. The hard drive did fail the SMART test so I am wondering if it's time to replace it and if that has something to do with the crashing. I can move cursor, but no apps will open and eventually everything becomes unresponsive causing be tohit the power button to reboot. I already stopped all unnecessary start up programs and it still will freeze in non safe mode.
The PC came with Vista and I believe that's what is on the backup partition on the HD. I do have the Win 7 Upgrade disc from HP. My questons are-
1. If I buy a new HD will the 7 upgrade disc be enough to install full version of Win 7?
2. Anything else I need to do when I install new HD besides reactivate Windows?
Thanks.
This question was solved.
View Solution.Hi Mike,
Did you create an HP recovery disc set for reinstalling the factory image when the HDD is replaced?
It sound like you may have a problem creating the recovery discs now.
A Smart HDD test failure points to a failing HDD. The symptoms you are experiencing are most likely caused by this fact. You may also have a motherboard or other hardware problem.
You have the Win 7 Upgrade disc and product key.
I am fairly sure the Win 7 upgrade has to be initiated from within Win Vista. The Win 7 upgrade is a full install of Windows so that is not the problem. But it may not run setup unless you start the upgrade in Win Vista. Normally a Win 7 upgrade is started within the current operating system, Win 7 setup validates the existence of a qualifying operating system, and then prompts a reboot to finish the upgrade installation.
You can replace the HDD and try to install Win 7 cleanly. If that fails and you don't have the Vista recovery discs you can purchase an HP recovery disc set here. There are three different builds available. Select the one that matches the factory installed operating system.
You may have one other issue upon replacing the HDD with a newer Advanced Format HDD. Please see this HP Support document for more information.
If you cannot install the Win 7 upgrade cleanly or Win Vista because of the Advanced Format HDD issue, you may have to purchase an OEM copy of Win 7.
Jaco
****I am not an HP employee****
Please give a" Kudos, Thumbs Up" if advice received is relevant or" Accept as Solution" to assist other forum users having a similar problem.
Errare humanum est. -
Hello. Since accepting the upgrade to the current version of I Tunes (11.4) I have been unable to get the application to boot. I receive the message that I Tunes was not installed correctly and Error 7 (Windows Error 193). I have uninstalled/reinstalled I Tunes several times and this has not resolved the issue. I also uninstalled/reinstalled Microsoft.net Framework 4 since this was suggested by Apple support. This also has not resolved the issue.
When I reinstall I Tunes, I get a message that the “Service ‘apple mobile device’ failed to start.” Verify you have sufficient privileges to start system services. I attempted to manually start the Apple Mobile Device service but get a pop up stating, “Error 1053: The service did not respond to the start or control request in a timely fashion.”Unsure what I should try next.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Mobile Device Support, won't install normally.
In your case I suggest you start with a clean download of the setup file using the direct link. If reinstalling AMDS alone doesn't work try tearing everything down again.
tt2 -
I tried to download the latest upgrade and I got a message telling me "The application or DLL ProgramFiles/CommonFiles/Apple/Applie Application Support\ApplePushService.dll is not a valid Windows image. Please check this against your installation diskette." and then below that another message "iTunes was no installed correctly. Please reinstall iTunes. Error 7 (Windows error 193). I tried reinstalling and it still will not work.
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP,head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever -
Had error 7 windows error 126 and missing MSVCR80.dill. Went through the steps to uninstall and apple mobile device would not uninstall. Now I can"t download itunes. Help!!
apple mobile device would not uninstall.
Try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
Fix problems with programs that can't be installed or uninstalled -
After running the upgrade to the latest ITunes I cannot run Itunes. I get a Error 7 Windows error 1114, and a R6034 C runtime error.
It was working before.
Help!Hi sking10313,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari -
Why do I get this after I tried to upgrade iTunes on my computer? error 7 (Windows error 127)
Why do I get an error when I try to upgrade iTunes ERROR 7 (Windows error 127)
See Troubleshooting issues with iTunes for Windows updates.
Use the steps in the second box to repair your iTunes installation. Your library should be unaffected by these steps but there is backup advice elsewhere in the user tip.
tt2 -
I just recently upgraded to the new itunes and getting this, ADAdPolicyEngine_DidEnterStation, could not be located in the dynamic link library C:|programsFiles(x86|itunes.dll, itunes.exe Entry point not found itunes Error 7 windows errors127
See iTunes launch errors caused by iAdCore.dll.
Review the rest of the user tip if required.
tt2
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