Error: OSEG when Outlining Strokes

I have a problem that consistently occurs in Illustrator CS4 on Leopard that only presents itself when I try to outline paths in dxf files opened in Illustrator that I think have been supplied from and Autocad type software.
I get the unknown Error: OSEG and only some paths outline.
The only way I have found to fix it is to outline paths individually till I find the culprit path or paths and and either find the point in the path that is causing the error and remove it (which can be time consuming), or just delete the path all together and re-create a replacement. It seems to me there is a problem with Illustrator being able to handle certain path information it encounters that is causing the error.
I have been doing the same thing in all versions of Illustrator since the very first version that supported opening dxf files (so quite a few generations of Illustrator, pre CS I think) and this is the first time Illustrator has presented the problem with these types of files specifically.
Any suggestions?

I'm new to this forum, but I found this thread while googling the OSEG error I was getting when I tried to outline all of the strokes in an AI file (I'm using a Dell laptop, running CS4). All of my strokes were the same width, color, join (corner/smooth), miter limit, etc. Some of them had fill colors, the rest did not.
I was finally able to pinpoint why this error was popping up for me:
After successfully outlining the strokes layer by layer, and then path by path (once I found the problem layer), I discovered that my problem was just a few lone anchor points. Once I deleted those, the rest of the paths did just fine converting to outlines.
I guess the "outline stroke" function didn't like the single points, and they made it act all weird. Maybe it was because they weren't really lines or closed shapes, and therefore not "stroke-able"?
Also (not sure if this would have anything to do with it), the problem layer was the bottom layer, which Wade seemed to indicate was part of the problem.
Anyway, hope this helps.

Similar Messages

Open path when outlining stroke...

If I have an object that has a large stroke set to align to inside and I outline that stroke, the resulting inner shape isn't a closed path. While this is easy enough to fix, I was wondering if there was a way to avoid it alltohether?

I forgot a step. Let me explain it step by step
Create a square with a 20pt stroke and no fill
Set align stroke to "Aligh Stroke to Inside"
Go to Object>Path>Outline Stroke
Select the resulting shape and go to Object>Compound Path>Release
Select the top/right anchor point of the inner shape and drag, you will have two anchor points not joined.

Outline Stroke error

Working in CS4 Snow Leopard on an image with a TON of paths. Unable to outline strokes. Receive the following error message: "The operation cannot complete because of an unknown error [%s] Error: 0SEG"
Able to outline strokes on individual paths and small sets of paths, but not larger sets of paths.
Any ideas???
Or... I have a document in all black (with large areas of white fills). I'd like to send only the blacks to Photoshop with the white fills treated as transparency. I'm trying to subtract the whites with Pathfinder, but I can't get my strokes outlined. I've tried printing a color separation but I'm not able to print to - or save - PDF as a document.

I used to use Illustrator every day. I still consider it a favorite program, but I use it sparingly at best. I spent a few gripping hours on the Outline Stroke problem. Once my specific challenge was resolved in CS on Windows XP, though, I moved on. I encountered the same problem a few weeks and a few re-starts later and, again, moved the file to CS in XP. If I didn't have the old version I figure I'd be S.O.L. and in fits of sobbing anger.
Within six months of purchasing CS4, I've reset all of the preferences and moved folders, etc. to address a handful of problems - all to no avail. I suppose I should join the chorus of others on these boards lamenting the quality of CS4 on Snow Leopard. I suppose I should also feel lucky that Illustrator works crappy, because Fireworks won't open at all. Then I should probably feel inadequate among peers, suck it up, and buy a copy of CS5?
Lame answer, I know. Sorry to have more whining and less good info.

An unknown error appears when I try to save older files in CC 2014. If I outline the fonts, I can save.

An unknown error appears when I try to save older files in CC 2014. I can save the file if I outline the fonts. Is anyone else having this problem?

It also happens with my illustrator.
Have you found a solution with Adobe Support?
You can transform the all fonts in curves, but itll be impossible edite again. Sad. too sad.

Error messages when booting up

Receive 3 error messages when booting up PS using Win 8. "Could not load the FastCore Routines Module, could not load the MMX Core, could not load the Multiprocess Support Module." Any explanation?

Ah-ha! Seems there are two Adobe program folders, one under Program Files and one under Program Files (x86). I did not know about the one under Program Files.
According to System Info:
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Creative Cloud app keeps wanting to update Photoshop CC but keeps failing. The error code is U44M1P7.
Following is all of the System Info, showing the third-party plug-ins that I installed a few hours ago from onOne and Topaz. I can't see anything odd in this, and System Info says all the plug-ins loaded.
Thanks for your help.
Quote
Adobe Photoshop Version: 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 3093 MHz
Built-in memory: 6088 MB
Free memory: 4429 MB
Memory available to Photoshop: 5289 MB
Memory used by Photoshop: 59 %
Image tile size: 1024K
Image cache levels: 4
Display: 1
Display Bounds: top=0, left=0, bottom=900, right=1600
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
NumGPUs=1
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=2108
gpu[0].RectTextureSize=8192
gpu[0].Renderer="Intel(R) HD Graphics 2000"
gpu[0].RendererID=258
gpu[0].Vendor="Intel"
gpu[0].VendorID=32902
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="9.17.10.3347"
gpu[0].Driver="igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32"
gpu[0].DriverDate="20131031000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLSupported=0
gpu[0].CUDASupported=0
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Intel Build 9.17.10.3347"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[512]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[41]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
Serial number: 96040202581963319193
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\RUSSEL~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 1.35T, 1.10T free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
   ACE.dll   ACE 2013/07/14-12:09:50   79.543790   79.543790
   adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
   AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0
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   aif_ocl.dll   AIF   5.0   79.534508
   aif_ogl.dll   AIF   5.0   79.534508
   amtlib.dll   AMTLib (64 Bit)   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000
   ARE.dll   ARE 2013/07/14-12:09:50   79.543790   79.543790
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2013/07/14-12:09:50   79.543790   79.543790
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   boost_date_time.dll   DVA Product   7.0.0
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   boost_system.dll   DVA Product   7.0.0
   boost_threads.dll   DVA Product   7.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.1.6.30929   2.1.6.30929
   CITThreading.dll   Adobe CITThreading   2.1.6.30929   2.1.6.30929
   CoolType.dll   CoolType 2013/07/14-12:09:50   79.543790   79.543790
   dvaaudiodevice.dll   DVA Product   7.0.0
   dvacore.dll   DVA Product   7.0.0
   dvamarshal.dll   DVA Product   7.0.0
   dvamediatypes.dll   DVA Product   7.0.0
   dvaplayer.dll   DVA Product   7.0.0
   dvatransport.dll   DVA Product   7.0.0
   dvaunittesting.dll   DVA Product   7.0.0
   dynamiclink.dll   DVA Product   7.0.0
   ExtendScript.dll   ExtendScript 2013/03/21-12:10:31   79.535742   79.535742
   FileInfo.dll   Adobe XMP FileInfo 2013/03/19-12:09:02   79.151561   79.151561
   filter_graph.dll   AIF   5.0   79.534508
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
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   imslib.dll   IMSLib DLL   7.0.0.116
   JP2KLib.dll   JP2KLib 2013/02/19-12:28:44   79.248139   79.248139
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libiomp5md.dll   Intel(R) OMP Runtime Library   5.0
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   LogSession.dll   LogSession   2.1.2.1785
   mediacoreif.dll   DVA Product   7.0.0
   MPS.dll   MPS 2013/03/15-13:25:52   79.535029   79.535029
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   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
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   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   ONCore7.dll   ONCore   7.0.0.0
   ONCore8.dll   ONCore   7.0.0.0
   ONCoreFoundation7.dll   ONCoreFoundation7   7, 0, 0, 0
   ONCoreFoundation8.dll   ONCoreFoundation7   7, 0, 0, 0
   ONDocument7.dll   ONDocument   7.0.0.0
   ONDocument8.dll   ONDocument   7.0.0.0
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   ONProxySupport8.dll   ONProxySupport   1.0.0.0
   PatchMatch.dll   PatchMatch 2013/06/11-12:08:08   79.542390   79.542390
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CC   CC
   Plugin.dll   Adobe Photoshop CC   CC
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.0.1.34
   PSArt.dll   Adobe Photoshop CC   CC
   PSViews.dll   Adobe Photoshop CC   CC
   SCCore.dll   ScCore 2013/03/21-12:10:31   79.535742   79.535742
   ScriptUIFlex.dll   ScriptUIFlex 2013/03/21-12:10:31   79.535742   79.535742
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003
   updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
   WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078
Required plug-ins:
   3D Studio 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Accented Edges 14.0
   Adaptive Wide Angle 14.0
   Angled Strokes 14.0
   Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Bas Relief 14.0
   BMP 14.0
   Camera Raw 8.0
   Camera Raw Filter 8.0
   Chalk & Charcoal 14.0
   Charcoal 14.0
   Chrome 14.0
   Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Color Halftone 14.0
   Colored Pencil 14.0
   CompuServe GIF 14.0
   Conté Crayon 14.0
   Craquelure 14.0
   Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Crop and Straighten Photos Filter 14.0
   Crosshatch 14.0
   Crystallize 14.0
   Cutout 14.0
   Dark Strokes 14.0
   De-Interlace 14.0
   Dicom 14.0
   Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Diffuse Glow 14.0
   Displace 14.0
   Dry Brush 14.0
   Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Embed Watermark 4.0
   Entropy 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Extrude 14.0
   FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Fibers 14.0
   Film Grain 14.0
   Filter Gallery 14.0
   Flash 3D 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Fresco 14.0
   Glass 14.0
   Glowing Edges 14.0
   Google Earth 4 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Grain 14.0
   Graphic Pen 14.0
   Halftone Pattern 14.0
   HDRMergeUI 14.0
   IFF Format 14.0
   Ink Outlines 14.0
   JPEG 2000 14.0
   Kurtosis 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Lens Blur 14.0
   Lens Correction 14.0
   Lens Flare 14.0
   Liquify 14.0
   Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Mezzotint 14.0
   Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Mosaic Tiles 14.0
   Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Neon Glow 14.0
   Note Paper 14.0
   NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Ocean Ripple 14.0
   Oil Paint 14.0
   OpenEXR 14.0
   Paint Daubs 14.0
   Palette Knife 14.0
   Patchwork 14.0
   Paths to Illustrator 14.0
   PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Photocopy 14.0
   Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Pinch 14.0
   Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Plaster 14.0
   Plastic Wrap 14.0
   PNG 14.0
   Pointillize 14.0
   Polar Coordinates 14.0
   Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Poster Edges 14.0
   Radial Blur 14.0
   Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Read Watermark 4.0
   Reticulation 14.0
   Ripple 14.0
   Rough Pastels 14.0
   Save for Web 14.0
   ScriptingSupport 14.0
   Shake Reduction 14.0
   Shear 14.0
   Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Smart Blur 14.0
   Smudge Stick 14.0
   Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Spatter 14.0
   Spherize 14.0
   Sponge 14.0
   Sprayed Strokes 14.0
   Stained Glass 14.0
   Stamp 14.0
   Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Sumi-e 14.0
   Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Targa 14.0
   Texturizer 14.0
   Tiles 14.0
   Torn Edges 14.0
   Twirl 14.0
   Underpainting 14.0
   Vanishing Point 14.0
   Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Water Paper 14.0
   Watercolor 14.0
   Wave 14.0
   Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Wind 14.0
   Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   ZigZag 14.0
Optional and third party plug-ins:
   Perfect Batch 8 8.1.0
   Perfect BW 8 8.1.0
   Perfect BW 8 Filter 8.1.0
   Perfect BW 8 Smart Filter 8.1.0
   Perfect Effects 4 4.0.4
   Perfect Effects 4 Filter 4.0.4
   Perfect Effects 4 Smart Filter 4.0.4
   Perfect Effects 8 8.1.0
   Perfect Effects 8 Filter 8.1.0
   Perfect Effects 8 Smart Filter 8.1.0
   Perfect Enhance 8 8.1.0
   Perfect Enhance 8 Filter 8.1.0
   Perfect Enhance 8 Smart Filter 8.1.0
   Perfect Mask 8 8.1.0
   Perfect Mask 8 Filter 8.1.0
   Perfect Mask 8 Smart Filter 8.1.0
   Perfect Portrait 8 8.1.0
   Perfect Portrait 8 Filter 8.1.0
   Perfect Portrait 8 Smart Filter 8.1.0
   Perfect Resize 8 8.1.0
   Perfect Resize 8 Engine Automation 8.1.0
   Perfect Resize 8 Engine Filter 8.1.0
   Perfect Resize 8 Filter 8.1.0
   Topaz Adjust 5 10.0
Plug-ins that failed to load: NONE
Flash:
   Kuler
   Adobe Exchange
Installed TWAIN devices: NONE

I keep getting an error message when starting iTunes

When I start iTunes I get an error message that says "iTunes cannot run because some of its required filles are missing. Please reinstall iTunes" I have uninstalled and reinstalled but still getting the same error message. If I reboot my computer iTunes opens with no problem but if I close iTunes and try reopening it without rebooting I get the error message. I have the most recent version. My OS is Windows XP Pro SP3. Does anyone have an answer that can resolve this issue?

Hey SDGardella,
Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 499"
This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
Thanks,
Matt M.

Error message when opening CS6 files in earlier versions

PSCS6 with 12.0.4 update. Mac OSX 10.8.2 16GB 1333 Mhz DDR3 543 GB Available
I've recently become aware that other people are getting an error message when opening many of my my psd files if they are on earlier versions of PS and also on PSE, (including the latest version). The message is:
This document contains unknown data which will be discarded to keep layers editable. To preserve the original appearance instead, choose flatten to load composite data as a flattened image.
Three options follow: Flatten Cancel Keep Layers
When 'keep layers' is selected the file opens as normal. However, people with much earlier version (CS version 8) don't get the option to keep layers, and the layers are flattened when the document is opened.
I still have CS5 on my mac, and I find that if I take my finished file into CS5 and save it there, the customer does not get the message above, and the file behaves as it should. Those on very early version of PS can also open the files without any issues.
I've been using CS6 since it was released and have had to delve through all my files and save them in CS5. Not every file is affected and I've been unable to find a common thread.
Hoping someone can throw some light on this.

This similar to the message one should get in an older version of photoshop such as photoshop 7.
If one presses ok instead of read composite that might preserve the layers with the original look.
But sometimes if a layer blending mode or some other feature is used an earlier versions of photoshop doesn't have, reading the composite is the only way to preserve the look of the image.
You said your using shape layers?
If they are shape layers you didn't use a stroke from the tool options bar?
Can you post an example of the image with the layers panel visible that you get that message with?
I guess your using photoshop cs6 with the 13.01 update?

HT201272 Keep getting error #499 when trying to download a song from an album I purchased that failed to download. Error message appears when trying to download from iTunes and the cloud. Re-starting the computer did not help.

I downloaded an album I purhcased a few days ago but one of the album's songs did not download. I received an error message, #499, for which I can get no explanation or interpretation of what error #499 even is (other than generic terms). All my efforts to re-start the download have failed. I've tried several times to download the file to no avail, tried the cloud service to no avail, and re-started the computer to no avail.
My main intention is to, of course, get the download completed. My secondary intention is to, hopefully, bring to the attention of Apple - iTunes staff, the grossly inadequate, dare I say cryptic, error message descriptions iTunes displays.
I can provide the purchase receipt number if it is required.

Hey SDGardella,
Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 499"
This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
Thanks,
Matt M.

Error -48 when trying to synch 3rd gen iPod Touch

My daughter keeps getting an Error -48 "iPod cannot be synched at this time" when she tries to synch. This happened right after she downloaded a movie--before that it worked fine. I have an older version Shuffle and it synched with no problems.
When I tried to find the iPod under My Computer and clicked Properties, there is no Tools option.
Any help would be be greatly appreciated.

Hey MohmmedK,
Thanks for the question. Error -1 is outlined in the following resource:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
If you have attempted to restore your iPhone two more times with a secondary cable/computer/network, and still receive the error, please contact Apple for support and service options. The following link should help you get started with the process. Included, you will find information on topics such as warranty, service pricing, and express replacement service.
Apple - Support - Service Answer Center
http://www.apple.com/support/iphone/service/faq/
Thanks,
Matt M.

Keep getting error message when attempting to buy a song (Error 5002)

This error message seems to pop up with just this one song (says there is an issue with the iTunes store and that it is an unknown error) and it has not changed this status for a month now. I have the latest iTunes and there were no problems in updating/getting other songs from the store.
So what's up?
Thanks,
MH

Hey SDGardella,
Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 499"
This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
Thanks,
Matt M.

Outline stroke not working in CS6

so I just create a straight, uniform line and press Effect > Path > Outline Stroke... but nothing happens
not sure if I'm doing something wrong... or if there is a bug?
thanks,
Terrence.

thanks for your reply...
the line has a black, 10 pt, uniform stroke on it.... I click the outline stroke command and nothing happens... an fx does appear in the appearance palette, but when I click the Outline Stroke item there nothing opens... every other effect opens a dialog window...

Outline Stroke – normal behaviour?

Here's a strange anomaly I bumped into.
I drew a single open path with its ends crossing (see black line on the shot below).
When I outline the stroke everything runs into one instead of overlapping (see red shape).
Separate paths produce overlapping objects when outlined, so I would have expected the shape in my example to overlap itself.
It is as if a Pathfinder Unite has been applied.
Is this normal behaviour? Has Illie always done it this way?

Steve,
Is this normal behaviour? Has Illie always done it this way?
It is always diffiult to determine whether a behaviour is normal or even rational, but she has always behaved that way.
I believe she sees a (self overlapping) path as one object and is unable to decide a split into parts, even though there is an order of Anchor Points; and after all, a self overlapping path may have only one segment so it is not always possible to consider an order of segments.
Apart from that, a split would lead to separate paths, would it not (with coinciding ends that would be stroked if the paths were to be stroked)?
And if the order should be shown without splitting the path, would it not require some rather strange solutions, apart from giving her a splitting headache trying to figure them out?

Outline stroke command?

I'm making an extension panel, and I want to convert some fat roundendcapped lines to paths, but it seems there's no command for this in the SDK.
Object -> Path -> Outline stroke
Is it true?
If so, do you know a workaround for this?
I made an Action that calls Outline stroke from the menu, but then I got stuck again, because I can't find a way to call that action from my panel.
I see Photoshop has an ActionList stuff. I'm looking for something like that in Illustrator.

I think it's also possible to use the AIArtConverter suite to do this.
Something like:
AIErr error=kNoErr;
AIArtHandle MyPathToConvert;
error=sArtConverter->ArtConvertToOutline(&MyPathToConvert, kOutlineAddStrokes);

Outline stroke

hello,
I am creating swatches, filling the colors with live paint and other techniques. When I want to crop and create the actual swatch by using the outline stroke, I lose some of my paint infills and am not sure why this is happening...
If I can get some feedback, it would be great.
thanksss

After you have the color you want in the area on the artboard, just drag the color from the Color panel to the Swatches panel to create a new swatch.

"Outline stroke" command makes an unwanted rectange around shapes. Help

Hi,
I'm experiencing weird problem. I have an Art brush (scatter brush) which I sampled from a 5 tiny black circles to get the spray look. And it looks great as long as it stays as an art brush stroke. But when I select the path representing my stroke and doing "Outline stroke" it gives me desired shapes but along with empty bounding box-like rectangle around each of the sample. How to eliminate this problem? Thanks in advance.

Do you mean this is normal procedure in Illustrator? Create shapes from art brush, and then delete dull rectangles around samples? I'm asking because for example Corel never had such problems, everything is straightforward - you select an art brush, converting it to shapes, and you're done. No excessive junk, no strange bounding boxes around samples etc..

Error: OSEG when Outlining Strokes

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