Error: OUI.exe Stopped Working 11g R2 32-bit Client on Win 7 64-bit

Question

I am receiving an error "oui.exe stopped working" when running setup.exe to install Oracle 11g R2 (win32_11gR2_client.zip for Win 32-bit) client on Windows 7 Enterprise 64-bit. I never even get as far as the Oracle installation dialog box. I am trying to install 11g R2 32-bit because it is my understanding the 64-bit version of Oracle client is not compatible with Toad for Oracle.
I have read numerous posts on the subject and have tried just about everything I can think of to get around the error. When I run the setup.exe -debug I can see that teh files are unzipped and the installer seems to fail when it hit the section where it tries executing java.exe. Once the dialog box appears with the error message, I am not able to get back to the command window to extract the debug results. I can only see it partially in the background behind the dialog box. When I hit cancel to close the error dialog, the debug window also closes, so no way to get the details of the debug results
I am logged into Win 7 as a member of the Adminstrators group and have verified that the Windows User Access Control (UAC) is turned off. I get the erorr message whether I run as Administrator or not. I have unzipped all the files and folders under the \client directory from the zip file to a folder c:\temp\. So the setup.exe and all folders below it are in the c:\temp directory. I did this because one post suggested an issue with long path names or path names with spaces when executing setup.exe.
Seems like it should not be this difficult. I never had issues in the past installing Oracle client on Windows XP Pro. This is my first attempt at installing under Win 7.
Any help or direction would be much appreciated.
Edited by: user10421280 on Nov 21, 2011 1:27 PM

Answer 1

orafad and PavanG,
First let me thank you both for your multiple attempts to help me. I finally figured out what was causing the issue with the Oracle Installer, oui.exe not running properly. Last night I was looking around into the Windows Event Viewer and found an Error entry for oui.exe that pointed to a program directory and .dll in the \\program files\appsense\ directory path. It seems that in addition to the McAfee virus scan, host intrusion, unwanted programs, group policy manager, etc., there is another application installed on the machine that governs what programs can and cannot run. I don't know much about it other than when the program was temporarily suspended, the setup.exe and oui.exe install kicked off fine without the "oui.exe stopped working" error message. It proceeded happily to the Oracle Client installation dialog. All along our IT desktop support was trying to help me with the install and they repeatedly disabled the McAfee programs to no avail, but not the other utilities. It was almost like even they were unaware of this other application running in the background since they never suggested disabling it.
Either way, I'm happy to say that I am now able to successfully launch the Oracle Client installer without issue. I've also learned a little about getting the Oracle 11g Instant client to work with Toad while I worked through the issue with the installer. I could almost get by completely with just using the Instant Client if I didn't have to use SQL*Loader (sqlldr.exe) and tnsping.exe. Any suggestions for getting these two functions to work with the Instant Client would be appreciated. I tried copying the binaries and the message files into the appropriate instant client directories, but windows kept complaining about missing .dll's when I tried executing the commands.
If there is no workaround for getting these functions to work with the Instant Client, and I have to do an Oracle Client install, at least now I can. Do you know if I would need to do the full "Administrator" install to get these functions, or can I do just the "Run Time" install to get sqlldr and tnsping?
Thanks again for your help