Error Playing back Both Audio tracks in Premiere Pro CS6

Hi, I'm going to make this fast and direct as possible. I was recording some media with DxTory (avi file output, default DxTory codec, an audio technica AT2020 microphone, and the media volume.) Both my microphone and the music from the audio; as well as the video played back fine in Windows media player, as well with other editing programs such as Sony Vegas Pro 12.
My problem is, when I import the file into CS6, only the video and sound of me talking shows up, the secondary audio channel isn't there. I used both PCM and MPEG Layer 3 codec for the audios (which played fine in other programs) but neither would play in Premiere.. Please tell me what do to, or if you need any extra information.

This sounds similar: Premiere CS5.5 Lost the audio for my voice but not the in game audio, I hear both in Media Player.

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Strange audio problem in Premiere Pro CS6

Hi
I have encountered a very strange problem. I am editing a documentary film in Premiere Pro. All material has been shot on the Sony FS 100 camera - imported into PP with the Media Browser. In one interview the last part of a clip has corrupted audio. At one point on the timeline the audio stops playing, and it sounds like a scratch on a vinyl record - two words repeating themselves to the end of the clip (See screenshot of timeline). The images are as they should. When I open the Avchd source clip in VLC the audio is working. When i Import the clip into Final Cut 7 using Log and Transfer the audio is working. My only other option would be that there is a software problem with Premiere Pro CS6. Any ideas of how to fix this issue?
Version PP: 6.0.1
Source footage: MPEG-4 AVCHD (1080/25p - Sony FS100)
Version mac: OS x 10.8
Model Name:     Mac Pro Mid 2010
Processor Name:     Quad-Core Intel Xeon
Processor Speed:     2.4 GHz
Number Of Processors:     2
Total Number Of Cores:     8
Memory: 20 GB
Graphics Card: NVIDIA GeForce 570 GTX
Third-party I/O: Matrox MXO2 with Max
Mercury Playback Engine: Software mode

One similar, potential problem, that can develop, is when the Conforming process is interrupted, before it completes 100%.
A quick way to rule that out, would be to navigate to the Media Cache files, and Delete the CFA and PEK (Waveform Display) for that Clip, outside of Premiere Pro. Then, when you launch PrPro and Open your Project, the program will recreate both of those files. There is a little progress bar, that many do not notice. Let it complete 100%, before even touching the computer. Test.
I hope that it is as simple as that.
Good luck,
Hunt

Audio Playback Issue Premiere Pro CS6 with AJA IO Express

I am running Premiere Pro CS6 on PC Windows7 64Bit with AJA Io Express. The video is playing back fine no issues there but the audio is struggling to playback. Sometimes it plays back fine but 90% of the time doesn't.
When I play it back it sounds as if I am moving forward frame by frame! Very strange.
I have already installed the latest drives for AJA Io Express.
Premiere Pro Version 6.0.3
AJA Io Express version 10.3.0
Anyone has been expereince the same issues please let me know or anyone that know what's happening or any kind of suggestions again let me know pls
thanks

Since it worked with CS5.5, check with Blackmagic to see if they have updates for CS6
I know from other discussions that an nVidia driver update was needed for at least some people upgrading to CS6

No Audio File in Premiere Pro CS6

I have a Sony NX30. I use the sony media importer to get the files on my computer and then use the files in Premiere Pro CS6. Everything works fine.
I have a new desktop computer. Same windows OS. I installed the exact same sony media importer and the exact same Premiere Pro CS6. But on the new computer, when I import a video (using the sony media importer) there is no sound in Premiere Pro. Not even an audio file. Just the video file.
Here is what I learned while trouble shooting:
I can play the video files using the windows media player and I can hear the sound. The sound is there.
I tested some older video files previously imported on my old computer and they worked just fine on the new computer. I could hear the sound and there was a sound file in Pr.
The files I originally tried to import onto the new computer (that had no sound in Pr CS6) I imported on the old computer and they played just fine in Pr.
The newly imported files on the old computer will not play sound when I try them on the new computer (I put the files on an external hard drive and move them on the new computer.)
FYI: the sony media importer has no settings, you just click import amd it works.There are no options to change anything.
Anybody have a clue what could be the problem?
Thanks,
Steve

Adding to what Jim said...
Metadata contained in folder http://forums.adobe.com/thread/1015001?tstart=0
-and http://helpx.adobe.com/premiere-pro/using/transferring-importing-files.html
-http://helpx.adobe.com/premiere-pro/using/importing-assets-tapeless-formats.html

Turning on "record-enabled" audio track in premiere pro 5.5.

I'm trying to do a simple voice-over in premiere pro 5.5. I've followed all the instructions given in the tutorials yet I keep getting a prompt saying " You can't record because one of your record-enabled tracks is turned off? I know i'm missing something simple but can't seem to determine what it could be. Does anyone know what it might be?

I think this might help the discussion. I also have auto input monitoring selected. I can also hear the audio when I click the input monitoring button.

White line across an audio track on premiere pro cc

In trying to access the waveform and volume control on a clip I don't know what I did but now there is a white line across the entire track preventing me from moving clips on that track - can anyone help me turn this off? thanks!

it wont show the waveform unless "zoomed" in enough. if this is the case for you, you can use the scroll wheel over the audio track (A1 for example), and scroll up or down to zoom in and out. its also possible to zoom in using the scroll bar handles to the right, at the end of timeline. make sure "show audio waveform" and "show audio keyframes" is turned on to see the audio waveform and volume automation line. you can hold down the ctrl key instead of switching to the pen tool, to create new points when clicking the white line. adjust as needed...

Exporting multiple audio channels from Premiere Pro CS6 in MXF OP1a

I have a Premiere Pro project with multiple audio channels and I want to export them as individual channels in a MXF-file.
Method:
When I created a new sequence I choose "Multichannel" from the "Tracks" page. When I export the MXF OP1a, I choose 8 channels from the "Audio" page. I make sure that none of the channels are muted.
Result:
The rendered file contains 8 channels as I want it to, but only the first two channels contains audio (main left + right), the rest of the channels are empty. Channel 1 and 2 contains the audio from all channels, but I want the channels to be seperated in the same way as they are layered in Premiere.
Any ideas what I can do?
Thank you for your help!

Hey Guys,
I'm having problems exporting an 8 channel audio mxf for a broadcast client. The mix they want is as follows:
Track 01: Full Programme Mix L
Track 02: Full Programme Mix R
Track 03: International Sound L
Track 04: International Sound R
Track 05: Music and Effects L
Track 06: Music and Effects R
Track 07: VO Mono
Track 08: Interview Mono
I have setup the sequence following this video on vimeo and am fairly confident I have the sequence settings correct. https://vimeo.com/38501157
I also can export a multichannel mxf. But all my tracks are exported as mono and I am therefore not maintaining my L and R as set up in my sequence
The problem is on exporting that since Tracks 01 and 02 are bounced down to 1 + 2 it means that my Track 01 (Panned L) is getting bounced down onto my Track 02 aswell and thus it does not remain seperate. Has anyone delivered a similar format for a broadcaster and come across this problem with Premiere Pro and know a solution?
Any help would be much appreciated
Thanks
Eamonn

HT2375 Logic Pro 9 is playing back recorded audio tracks ahead of MIDI tracks

When recording audio all of a sudden, my playback of any recording is faster than the MIDI recording. My software instruments are on time, but audio or guitar play through audio is always just a step ahead when recorded through live input monitoring. I've reinstalled Logic Pro to try and fix it, and no change. Any ideas?

Hello there is no problem in audio recording delay
just check your pref ........ midi ......... sync ...... delay ( 0.0 ) ( Reset once again change the value and return it to zero ( 0 ) )
and please on the software monitoring .....

.FLAC Audio suport in Premiere Pro CS6?

I try http://valion.net/flacimporter64/ but doesn't work in CS6.
It's one of most used lossless formats.

As a point of interest, this is what your web site looks like on a properly configured browser.
You should consider building without scripts or third party calls.

.mov files no video but has sound in premiere pro cs6

I know this isn't adobe. However, all of my .mov files play with no video in quicktime, premiere pro cs6, and sony vegas 9. I've looked into the missing codec, and quicktime brings me to the general page with multiple codecs listed. This happens with two different types of cameras. Both HD. I have Windows 7. Does anyone know why the files won't play video? Thanks.

jon - no idea why you were such a snarky SOB in your reply. person was just asking for some help. obviously stuck and could use some advise. you could have chosen to ask a few clarifying questions to see if additional info could be gleaned. instead you CHOSE to be mean. NOT COOL. if you hate being a support person, dont offer your help and dont go online. otherwise, change your attitude.
If you feel my comments were inappropriate, then feel free to report my post as such. If you feel the information was incorrect, then please provide what you feel to be more correct information. The object of my comments was to 1) point out that no accurate solution was possible without amplifying information, 2) inform the individual why more information was needed, and 3) describe at least three methods for getting the required information. It was not my intent to be either "mean" or "cool" but rather to teach the individual how to analyize their video content in order to become more self-sufficient in the future. Perhaps if you concentrated more on the content of my response than on your emotional interpretations of what you think was implied, you might find something of value.
My question for you is,"Did you actually create a new profile tonight to hide your normal identity while you berate my response?"
for lordrebeccasama - there are people out there that would like to help. I would suggest you try to get answers to some of these questions and post - people may have some ideas: Does this problem occur with all MOV files or just certain ones. if just certain ones, can you ell which camera or source produced the file? can you see if the files can be played on other machines (like another PC or a MAC)? if you can, try to get into the properties of the MOV file (the container) and see if you can tell how it was encoded. good luck - and on behalf of all people that actually like to help, i apologize on behalf of jon.
Since you have essentially asked for the same information I did, albeit in a more indirect manner, I don't feel any apology is needed on my behalf.

Weird hissing bug in Premiere Pro CS6

I'm having a very strange problem with audio in Adobe Premiere Pro CS6.
Whenever I make a cut in an audio clip, a few seconds of broadband hiss is introduced into it after the cut. The hiss is only there in the exported video. It does not appear after every cut but about 10% of them.
The hiss is equally there when I export into different video/audio formats. It is there when I used different editing codecs. It might only be there for clips I recorded using some not so good microphones on a Canon 5D II, but the hiss only shows up after I make an audio edit and export the video/audio or just the audio. Sometimes though it shows up right away in PP before export. If I clean up the hiss in Audition for a given clip I no longer hear it in PP but again it reappears after export.
It seems like the problem shows up when editing video shot on a Canon 5D MII with the in camera mic or several shotgun mics, but not with a decent lavalier mic. Changing the edit and export codecs doesn't help the problem.
(i7 960 3.3 GHz, Win 7 sp1 12GB, Nvidia GeForce GTX 470 1280MB, PP 6.02)

I have not encountered the "hissing bug"
But have encountered something similar to what you describe - but with differences.
When Audio is Cut at a point, that is not a Zero-Crossing, depending on the point on the Waveform, that the Cut was made, there can be a "pop," at that spot. Adobe Audition has the ability to set Cut at Zero-Crossing, but I do not think that PrPro has that capability.
Now, all of my encounters with a non-Zero-Crossing Cut has been the formation of a Transient, which does sound just like a pop (not a hiss) sound. I have never heard a hiss, and I do not think that what you are hearing, is what I am, with non-Zero-Crossing Cuts - they just happen to appear AT an Audio Cut.
Still, you might want to look at the Waveform very closely, just to rule out non-Zero-Crossing Cuts, in case that IS causing what you observe, but just producing a different sound, due to the difference in your Audio material.
Also, have you done a side-by-side comparison in Audition between one of the files with the hiss, and the original sourse file? What differences do you see, where the Cut was made, if so?
Wish that I had more to offer than a slightly similar problem, with a different sound.
Good luck,
Hunt

Is it possible to record parts of a phone call on Skype into Logic, then play back the audio while still on the Skype call? I'm a voice teacher coaching students in other cities, and Skype is not helpful with this idea.

Is it possible to record parts of a phone call on Skype into Logic, then play back the audio while still on the Skype call? I'm a voice teacher coaching students in other cities, and Skype can't offer any suggestions.

Hi
What I'm saying is:
Make a new MONO audio track (use the + button). Assign it to input 1
Make a second new MONO track, assign it to input 2
Name both tracks, record-enable both tracks, and record.
You could, of course, make both tracks in one go via the new track dialog box, and hav ethem automatically assigned to ascending inputs.
CCT

Ipod shuffle syncs all music but only plays-back MPEG audio

My iPod shuffle syncs all the music I specify but will not play-back AAC files!! It will only play-back MPEG audio files. Is anyone else having the same issue? Have restored it numerous times and tried fewer files / more files but no joy. The voiceover just says "please sync with iTunes"

Hi MattG-Eastbourne,
If you are having difficulties with your iPod shuffle not playing certain audio content you may want to troubleshoot using the steps in this article -
iPod: Troubleshooting songs and audiobooks that won't play
http://support.apple.com/kb/HT2045
Thanks for using Apple Support Communities.
Best,
Brett L

Media Encoder CS6 Not Exporting all Audio Tracks From Premiere

I'm working with DSLR footage, 2 Channels of .WAV audio from an exernal recorder (H4N), and a 1 channel .WAV Music track. 3 Channels total of .Wav audio.
I can export from Premiere Pro CS6 to H.264 just fine, but if I try to send it to Media Encoder, it only track 3, which has the music.
I can't figure out this issue, and haven't found an answer on any forums. This problem effectively makes Media Encoder useless to me, so I would prefer it to be solved, rather than find a work around.
Thanks in advance for your help!
Mark

I'm having the same problem. But even worst.
For the test, I take a 10 min .mov or mp4 file, simply modify the "scale", and hit the export.
a 10 min file is taking 4 hours to render.
This is on a:
2012 MacBookPro i7 2.3Ghz, 16 GB 1600 DDR3, SSD disk. - Mac OSX 10.7.5
and a:
2011 iMac i7 3.7Ghz, 16 GB 1333 Mhz, 7200 RPM HD - Mac OSX 10.7.5
The CPU stays at 90% idle the whole time.
I know this is an old thread, but maybe someone could give me a hand.

Error during start up of Premiere Pro CS6. "... could not find any capable video play modules..."

During start up of Adobe Premiere Pro CS6, I get the following error message. "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again." This does not occur on After Effects, and the program runs successfully. Premiere Pro will not open, and in the start up window the last thing the status line states before the error message occurs is: "Loading ImporterQuikTime.prm"
I have added an NVidia GPU card to my system and have installed the latest video drivers from the NVidida website (GeForce 310.70). This did not help. I have QuikTime on my computer, but am not sure if it needs to be in a certain file location.
I have also gone in to BIOS after installing the GPU and disabled internal graphics, but that did not help either. Not sure what to do next. Any suggestions?
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Rhoadman

Thank you everyone for the replies. Although I don't have a laptop, the following seems to work.
Solution 1
On Windows 7, right-click the shortcut to Adobe Premiere Pro, and choose Run as Administrator.
Using this method, Premiere Pro opened successfully. Using the shortcut directly, the error persists. It looks like we will just have to open the program using this method.
Many thanks for the replies.

Error Playing back Both Audio tracks in Premiere Pro CS6

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