Error: Pls update your app

Hello!
We would like to know why there is a pop up error on our iPad.
"Please update your app.  This issue is available for download, but requires a newer version of the app.
Please update your app from the App Store".
We checked the updates on the app store, but no adobe updates.
Our dps viewer builder is ver. 19.
Do we need or is it safe to update our viewer to ver. 20?
Thanks.

Is this an Adobe Content Viewer alert or an app that you've published? If it's one you published and you've updated to the v20 tools then you have to update the app to v20.
Bob

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    So, I've updated the app without any apparent problems, but now the new folio still isn't showing up. I resaved both renditions of the app as 25v folios and updating them in the folio producer, but they never appeared in the store. I then unpublished the folios and then published them again, but still nothing. Any idea as what I might have done incorrectly?

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  • Please update your app from the App Store

    Hi,
    Is it possible to customize/change this message for the branded adobe viewer to include direct link to the app, please:
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    Thank you,
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    Himanshu,
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  • "Please update your App"

    Hi there.
    I got this massage, om my ipad in the Adobe viewer - after updating the software from the DPS homepage.
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    Thanks Bob. It's just upsetting, in that I've done my work, finished
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    I just tried the whole process from scratch and was unsuccessful. I'll be in
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    The link you sent through says "Page not found".
    From:  Bob Bringhurst - Adobe <[email protected]>
    Reply-To:  <[email protected]>
    Date:  Fri, 03 Feb 2012 01:21:49 -0700
    To:  Production <[email protected]>
    Subject:  "Please update your App"
    Re: "Please update your App"
    created by Bob Bringhurst - Adobe
    <http://forums.adobe.com/people/BobBringhurst-+Adobe>  in Digital
    Publishing Suite - View the full discussion
    <http://forums.adobe.com/message/4183184#4183184>
    Yes, sorry this is so difficult. There are plans to simplify this process.
    For background details, you may want to see this article:
    http://blogs.adobe.com/indesigndocs/2011/12/understanding-dps-tool-ver
    sions.html
    <http://blogs.adobe.com/indesigndocs/2011/12/understanding-dps-tool-versions
    .html>
    Replies to this message go to everyone subscribed to this thread, not
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    http://forums.adobe.com/message/4183184#4183184 To unsubscribe from this
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