Error plugging in phone to itunes

when i plug my phone into itunes to back up my phone, it says i need to have 11.1 or newer to update my phone but i just downloaded 11.2. why wont it recognize my phone?

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When i plug my phone into itunes for the ios update, it downloads but then says it cant connect to the server. How do i get my update?

When i plug my phone into itunes for the ios update, it downloads but then says it cant connect to the server. How do i get my update?

Here are Apple Steps for Error 21:
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
My additional advice:
Also Error 21 can occur with DFU Mode Restore, try Recovery Mode Restore. Restart computer. Open iTunes on computer. Connect iPhone to computer. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Click Restore button of iTunes.

I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off

I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off. If I plug the connection into the laptop it's not recognising it now. HELP!

Hello there, xkatiex255.
The following Knowledge Base article should provide the steps for you to resolve your issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I tried to update my iphone 4s. it is now showing a sign to plug the phone into itunes. Plugged it into itunes and now itunes says i cannot update the phone as it is in recovery mode. any ideas?

I tried to update the software on my phone. It showed a picture to plug the phone into itunes. Plugged it in and now itunes says i cannot update the phone as it is in recovery mode. I cannot turn back on the phone without this message showing up. Any suggestions? Thanks

Zach Doody wrote:
itunes says i cannot update the phone as it is in recovery mode.
That is not what it says. Read the message again. It's telling you it has detected an iPhone in recovery mode and it must be restored.
Restore it. You don't have a choice at this point.

Why do songs i delete off of my iPhone redownload when i plug my phone into iTunes?

I have over 1000 songs in my Itunes library and I don't want every single one on my phone. When i first plugged in my phone, it downloaded all the songs onto my phone and I took the time to go through every single song and delete the ones I didn't want. but EVERY. SINGLE. time I plug my phone into itunes, they download all right back onto my phone! I have the setting "manually select music to iphone" so why does it do this? it makes me so mad!!
PLEASE HELP!!

Hi chawni,
Sounds like you have the Sync all music box selecte on the Music Profile tab.
Manual sync only means that iTunes will not automatically start syncing when you hook the device up to it. However, when you click on the Sync (or Apply) button, it uses the profile you have set up to determine what to sync.
Hook up your device to the computer where your iTunes library is, and select the device when it displays.
To the right, you will see the Profile screens. Click on the Music one. Set it up to sync the specific music you wish. Once you have completed setting it up, click Sync (or Apply) and it will update your device with only the music you have selected.
Cheers,
GB

When I plug my phone on itunes, there's a "toolbar" at the bottom that shows me what is in my phone ie: music, picture, apps... what does "other" stand for ??

When I plug my phone on itunes, there's a "toolbar" at the bottom that shows me what is in my phone ie: music, picture, apps... what does "other" stand for ??

https://discussions.apple.com/message/20762105#20762105
and see to right "more like this "

HT4993 Everytime i plug my phone into itunes it says it cant connect because the phone is locked well i restored my phone twice and set a new passcode the last time and it still wont work . I even deleted itunes and reinstalled it , it dosent work . HELP

Everytime i plug my phone into itunes it says it cant connect because the phone is locked well i restored my phone twice and set a new passcode the last time and it still wont work . I even deleted itunes and reinstalled it , it dosent work . HELP PLZ !!

I had the same issue. I tried everything unchecking / rechecking, formatting Iphone and restoring from backup etc etc.
In the end it was a simple issue which might of might not help you.
A number of months ago I relocated by Itunes folder to a NAS drive. It appears when I did the last I tunes update Itunes set the destination path of the Itunes media to the default location, the result was Itunes couldn't install music,apps, video until I set the correct destination path.
The bit that confused me was it was transferring some media. This was of course the media I had downloaded since the last Itunes update which had gone to the default location.
I hope that makes sense and is off some help.

Every time I plug my phone in, itunes asks if I want to restore it with a past back up or if I want to reset it as a new phone but all I want to do is back up my phone so I can download ios 8.

Every time I plug my phone in, itunes asks if I want to restore it with a past back up or if I want to reset it as a new phone but all I want to do is back up my phone so I can download ios 8.

heres what my compy says the problem is: escription
A problem caused this program to stop interacting with Windows.
Problem signature
Problem Event Name: AppHangB1
Application Name: iTunes.exe
Application Version: 9.0.2.25
Application Timestamp: 4ae90227
Hang Signature: e16e
Hang Type: 2048
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 7c0d84b89770f21b73f15549cf799571
Additional Hang Signature 2: d690
Additional Hang Signature 3: 19d2f5eb7a0152fcdb75ee94ef95c820
Additional Hang Signature 4: e16e
Additional Hang Signature 5: 7c0d84b89770f21b73f15549cf799571
Additional Hang Signature 6: d690
Additional Hang Signature 7: 19d2f5eb7a0152fcdb75ee94ef95c820
Extra information about the problem
Bucket ID: 798341825

HT1414 I am going through the process of unlocking my iphone 4 and have had all the go aheads from my service provider but i am still having problems when i plug the phone into itunes. Has anyone else had this program

I am going through the process of unlocking my iphone 4 and have had all the go aheads from my service provider but i am still having problems when i plug the phone into itunes. Has anyone else had this problem??

Umm, what problem? What actually happens when you try to restore it in iTunes?

Before plugging my phone to itunes i downoaded three songs, but they are no longer on my phone, How do i get them back because when i go to itunes on my phone it says purchased but the song arent present

before plugging my phone to itunes i downoaded three songs, but they are no longer on my phone, How do i get them back because when i go to itunes on my phone it says purchased but the song arent present

Reset my homescreen settings and got it to work. Thanks

Hi there. Have an iphone 3G and wen to install the Facebook app from the app store. Wen I selected install app, it said that the iphone requires IOS 4.3. I then plugged the phone into itunes and it said the phone was up to date (IOS 4.2.2 I think it

Hi there.
Have an iphone 3G and wen to install the Facebook app from the app store. Wen I selected install app, it said that the iphone requires IOS 4.3.
I then plugged the phone into itunes and it said the phone was up to date (IOS 4.2.2 I think it said?). How can i install these apps, the same happened and other apps i tried to install. Any advice would be much apprecaited

Unfortunately there is nothing that you can do and you CAN'T install these apps becuse your phone is too old. A 3G cannot be updated beyond iOS 4.2, which is the most it can support and these apps need iOS 4.3 or above to be installed and there are no versions of these apps available.
Developers have to place a cut off somewhere and keep developing for the most recent software that does not now include the 3G.
If you want to install these apps on your phone, then you will have to upgrade to either an iPhone 3Gs, iPhone 4, 4s or 5. That is all you can do because you won't be able to download these apps on an iPhone 3G - just not possible any longer.

HT1351 I manage my music and playlists on my iphone so when I plug my phone into itunes on the computer, I'd like my phone version to change my itunes version. Is this possible or is it always the computer version changing the phone version?

I manage my music and playlists on my iphone 5 and when I plug my phone into itunes on the computer, I'd like my phone's version to update my computer's version. Is this kind of sync possible?

The sync is from computer to iphone.

When i plug my phone into itunes it is wanting me to restore my back up from my previous phone which do not want, what do i do?

when i plug my phone into itunes it is wanting me to restore my back up from my previous iphone which I do not want, what do i do?

If you are concerned that iTunes will really set it up as a new phone and wipe your data, then create an iCloud backup first, and then use iTunes.

HT4061 dtr plugged in phone to itunes and it prompted an error and now phone says it has to be restored. She doesn't want to to do this as she will loose all pics...the screen is stuck on prompt to plug in to itunes

My dtr plugged her phone in to link to itunes and it prompted an error message. Now itunes saying she has to restore the phone which she doesn't want to do as will lose all pics...the phone has a screen that will only prompt to reconnect to itunes even after turning off. What can I do to save what is in the phone? Please and thanks!

Reset, hold both home and power buttons until the iPhone begins to start, try this a few times if necessary. If still problem, you may have to just Restore your iPhone to get it working. In the future sync your iPhone with iTunes routinely and when it contains important data, iCloud when set correctly will do this for you continuously.

TS1702 For some reason, the last time I plugged my phone into iTunes, my Calendar was completely erased! This is bad news, considering that I make a living planning events. I AM SCREWED IF I CANNOT FIX THIS ERROR!!!! Please help.

Tried to restore, Time Machine isn't setup because I don't have a backup disk big enough. I never thought I would say this:
I WANT MY BLACKBERRY BACK!!!!
I never had issues with the calendar on my crappy Blackberry Storm. What the crap, Apple?!?!

Have you fixed this problem yet? At the risk of being harshly snapped at like poor ED3K, I will let you know a recent experience of mine. I consider myself fairly tech saavy and I have had experience with iPhones since the original. I too recently noticed that all my calendar data was recently "erased." I had a hard time figuring out what happened...until my wife, who is NOT tech saavy told me about the Settings in iPhone with iCloud. First check your iCloud account (icloud.com/calendar) and make sure that your calendar data is all there. If so, continue with next step. Make sure that on your iPhone 4s in Settings/Mail, Contacts, Calendars/Calendars, the Sync is set to All Events or however time you would like synced to your iPhone from your iCloud account. This should restore your calendar events. I hope this helps. Remember, sometimes help comes from the most unexpected places. And if this doesnt help you, at least be gracious. No one is patronizing you. Good luck.

Error plugging in phone to itunes

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