Error : Portlet could not be contacted ?

Hi ,
Working on Portal 9.0.2.3 , integrated an java application as Portlet to the tab by registering as new portlet provider .
It went on fine till now , recently when i click that particular tab i get this error
ERROR : PORTLET COULD NOT BE CONTACTED .
I tried to refresh the page manualy but still the error exisits.
kindly let me know how to debug this.

Mats,
I found this seems to happen if you are using the fully resolved url to access a page rather than unresolved url.
Unresolved URL:
http://socsbo1.scs.uiuc.edu/pls/portal30/url/page/socsbo_main
Resolved URL:
http://socsbo1.scs.uiuc.edu/servlet/page?_pageid=53&_dad=portal30&_schema=PORTAL30&_mode=3
Why it does this I don't know, but once I made sure the users where using the unresolved URL to access the page the portlet errors went away.
Portal Version: 3.0.7.6.2
Maybe this is happening to you?

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Portlet could not be contacted error in content area

hi everybody,
i've developed an application using Portal Content Area.And i am
accessing the content Area
like "http://<servername>/pls/portal30/url/folder/<Content area
name>".
But when i access it shows "Error : Portlet could not be
Contacted".then when i press refresh it opens the content Area.
Now i badly in need of avoiding that portlet error and directly
go to content area.
Pl. help me.
thanks in advance
regards,
Kathir

I strongly recommend upgrading to the 3.0.9 release (iAS
1.0.2.2) with the 3.0.9.8.2 patch (this patch should be
available for NT/2000 this week). Also, the database should be
running 8.1.7.1 (or later), as explained in the iAS release
notes.
Regards,
Jerry

Pls/portal shows: Error: The portlet could not be contacted after SSL enab

The OCS /pls/portal page shows: Error: The portlet could not be contacted, I believe this happened after SSL enabling the system. Anyone out there seen this errof before?

FYI
This happens if you remove port 80 as a listening port webcache/em, etc. Oracle claims it needs port 80 for internal communication. For whatever reason the /pls/portal providers are registered in non-SSL. Not sure if Oracle will provide a fix or ?

Portal Jserv : fetcher dying...The portlet could not be contacted.

I have a TAR open, but with no luck till now. So here it goes:
Configuration: IAS 1.0.2.2 on HPUX11 32bit, oracle 8.1.7.2.5 on NT4 sp6
When trying to login to main portal myhost.mydomain:7777/pls/portal30 I get Error: The portlet could not be contacted.
The Jserv log has these entries:
[26/02/2002 10:33:02:785 GMT-05:00] page/UncaughtException in thread name=conten
t-fetcher10, starting a new fetcher after exception
java.lang.NoClassDefFoundError
at oracle.webdb.cache.CacheHTTPConnection.<init>(CacheHTTPConnection.jav
a:54)
at oracle.webdb.cache.CacheFactory.getHTTPConnection(CacheFactory.java:5
7)
at oracle.webdb.page.ContentFetcher.run(ContentFetcher.java:170)
The Apache log looks OK.
Anybody has any idea how to get it straight ???
If logging through SSO to "Mod_plsql Configuration Menu" as portal30, I get the mod_plsql configuration page working
Please help, as we are in the dark here (our local oracle support including).

I have a TAR open, but with no luck till now. So here it goes:
Configuration: IAS 1.0.2.2 on HPUX11 32bit, oracle 8.1.7.2.5 on NT4 sp6
When trying to login to main portal myhost.mydomain:7777/pls/portal30 I get Error: The portlet could not be contacted.
The Jserv log has these entries:
[26/02/2002 10:33:02:785 GMT-05:00] page/UncaughtException in thread name=conten
t-fetcher10, starting a new fetcher after exception
java.lang.NoClassDefFoundError
at oracle.webdb.cache.CacheHTTPConnection.<init>(CacheHTTPConnection.jav
a:54)
at oracle.webdb.cache.CacheFactory.getHTTPConnection(CacheFactory.java:5
7)
at oracle.webdb.page.ContentFetcher.run(ContentFetcher.java:170)
The Apache log looks OK.
Anybody has any idea how to get it straight ???
If logging through SSO to "Mod_plsql Configuration Menu" as portal30, I get the mod_plsql configuration page working
Please help, as we are in the dark here (our local oracle support including).

Error: Portlet could nog be contacted when adding URL portlet

Perhaps I'll get an answer this time... I refuse to write URGENT all over the title too...
I've done the following:
1. Create a Content Area.
2. Edit the page that corresponds to this Content Area
3. Add an item (URL)
4. Set the Display options (tab 3 in the wizard) to 'Item Displayed Directly In Folder Area'
5. Press Finish
6. Voila - some 1-2 minutes pass, and then a page saying 'Error: The portlet could not be contacted'
If I set the display options to the first or the second choice in step 4, everything works as it should. Is there a known bug or am I having Murphy for lunch?
The database is an 8.1.7.0.0EE on Solaris 8, the portal is a 3.0.9 on a 9iAS 1.0.2.2. I've tried the patch for Timeout for Content, and I've tried increasing the servlet.page.initArgs=requesttime to 45 or 60, but to no avail.
null

Hey!!! what happened????. I sent a message and it disappeared!!!!!. OTN isn't working!!!
well!!!
I realized that my Oracle DB spends a lot of time in sqls like this(8000 records each time):
SELECT *
FROM portalWWNLS_STRINGS$
STR1,WWNLS_STRINGS$ STR2
WHERE STR1.ID = :b1
AND STR2.DOMAIN (+) = STR1.DOMAIN
AND STR2.SUB_DOMAIN (+) = STR1.SUB_DOMAIN
AND STR2.NAME (+) = STR1.NAME
AND STR2.LANGUAGE (+) = LOWER(:b2)
Just create Indexes(PORTAL30 and PORTAL30_SSO schemas) to optimize this query and your Oracle Portal will fly!!!!!
CREATE INDEX wwnls_stri_idx_adr_id
ON wwnls_strings$
( id )
PCTFREE 10
INITRANS 2
MAXTRANS 255
TABLESPACE system
STORAGE (
INITIAL 12288
NEXT 49152
PCTINCREASE 50
MINEXTENTS 1
MAXEXTENTS 249
CREATE INDEX wwnls_stri_idx_adr_super
ON wwnls_strings$
( domain,
sub_domain,
name,
language )
PCTFREE 10
INITRANS 2
MAXTRANS 255
TABLESPACE system
STORAGE (
INITIAL 12288
NEXT 73728
PCTINCREASE 50
MINEXTENTS 1
MAXEXTENTS 249
I hope this help you!!!!
Adrian

Cannot access page groups via Navigator "portlet could not be contacted"

On the Portal Navigator's Page Groups tab, the error "The portlet could not be contacted." appears where the list of Page Groups should be.
This is happening for 2 users. I see it the error in 1 browser, but not in another (logged on in both browser as same user).
There are no errors in the Apache error log. There are errors in the OC4J_Portal application log:
07/01/26 14:32:05 portal: id=673911615591,2 ContentFetcher Unexpected Exception Request Failed:oracle.webdb.dispatcher.DispatcherException: I/O Error dispatching request name=content-fetcher0 label=dbPortlet url=http://portal.domain.com:7823/pls/portal/!PORTAL.wwpro_app_provider.execute_portlet/771029724/15 time=949ms timeout=15000ms process=Redirecting
07/01/26 14:32:05 portal: [perf] 199.64.107.21 http://portal.domain.com:7823/pls/portal/!PORTAL.wwpro_app_provider.execute_portlet/771029724/15 id=673911615591,2 type=dbPortlet name=ORACLE+PORTAL,6_500169_6_3_23 status=(null) user=E032034 subscriberID=1 reqTime=949ms waitTime=0ms cache=(null) timeout=No redirects=0 bytes=0 authLevel=10 webCacheStatus=(null) webCacheExpires=(null) webCacheAge=(null) csConv=No readTime=No,0ms pageTimeout=No procTime=0ms
07/01/26 14:32:05 portal: [perf] 199.64.107.21 http://portal.domain.com:7823/pls/portal/!PORTAL.wwpob_page.show?_pageid=6,3,6_23 id=673911615591,2 type=pageMeta name=6,3,6_23 status=200 user=E032034 subscriberID=1 reqTime=90ms waitTime=0ms cache=MISS,NEW timeout=No redirects=0 bytes=19652 authLevel=10 webCacheStatus=MISS,STALE [G] webCacheExpires=86400 webCacheAge=0 csConv=No readTime=No,0ms pageTimeout=No procTime=90ms
07/01/26 14:32:05 portal: [perf] 199.64.107.21 http://portal.domain.com/portal/page?_pageid=6,3,6_23&_dad=portal&_schema=PORTAL id=673911615591,2 type=page name=6,3,6_23 status=200 user=E032034 subscriberID=1 reqTime=1039ms waitTime=0ms cache=(null) timeout=No redirects=0 bytes=16878 authLevel=10 webCacheStatus=(null) webCacheExpires=(null) webCacheAge=(null) csConv=No readTime=No,0ms pageTimeout=No procTime=0ms
I placed the log in debug mode and got the error below:
07/01/26 18:54:20 portal: DEBUG: active=26 id=8817185720131,2 Content Fetcher Caught Dispatcher Exception :
oracle.webdb.utils.PortalExceptionImpl: I/O Error dispatching request
     at oracle.portal.PortalException.<init>(Unknown Source)
     at oracle.webdb.dispatcher.DispatcherException.<init>(Unknown Source)
     at oracle.webdb.dispatcher.HTTPDispatcher.dispatch(Unknown Source)
     at oracle.webdb.dispatcher.CacheDispatcher.dispatch(Unknown Source)
     at oracle.webdb.page.ContentFetcher.run(Unknown Source)
Caused by: java.net.ConnectException: Connection refused: connect
     at java.net.PlainSocketImpl.socketConnect(Native Method)
     at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:305)
     at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:171)
     at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:158)
     at java.net.Socket.connect(Socket.java:452)
     at java.net.Socket.connect(Socket.java:402)
     at java.net.Socket.<init>(Socket.java:309)
     at java.net.Socket.<init>(Socket.java:153)
     at HTTPClient.HTTPConnection$EstablishConnection.run(HTTPConnection.java:3938)
caused by: java.net.ConnectException: Connection refused: connect
     at java.net.PlainSocketImpl.socketConnect(Native Method)
     at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:305)
     at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:171)
     at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:158)
     at java.net.Socket.connect(Socket.java:452)
     at java.net.Socket.connect(Socket.java:402)
     at java.net.Socket.<init>(Socket.java:309)
     at java.net.Socket.<init>(Socket.java:153)
     at HTTPClient.HTTPConnection$EstablishConnection.run(HTTPConnection.java:3938)
What is confusing is how 1 browser gets the error but another does not.
Any suggestions?
TIA

This issue seems to be related to the specific URL used to access the Navigator. I was using a specific URL to display a particular page region for editing, namely
/portal/page?_pageid=6,3,6_23&_dad=portal&_schema=PORTAL&p_otype=FOLDER&p_octx=FOLDER.334478_1453&p_domain=wwc&p_sub_domain=SITEEXP
Once the Navigator is accessed via this URL, all subsequent attempts to access Page Groups Navigator portlet fail.
I changed my process to not use the URL above.

Patch 2744619 causes portlet could not be contacted

Hello,
Any anyone installed the Portlet patch 2744619 in an HTTPS configuration?
The patch successfully installs, no errors in the install log or portal.log. But when I log into Portal, ALL
Portlets have this error message:
The Portlet Could Not Be Contacted.
I don't receive this error message when applying the patch to a non-SSL installation.
Thanks,
- Carl

Found out to apply the patch to an SSL enabled environment you first must disable SSL, apply the patch and then enable SSL.
If you are running UNIX be sure to set PTLASST.CSH to execute privs. During the upgrade, this file is missing execute priv so when configuring SSL, it will fail.
- Carl

Portlet could not be contacted

Hello!
Has anybody experinced this problem:
we have the following:
Server A, Windows 2000,2GB RAM, 9ias(9.0.2.0.0) [ infrastrcture, Portal, J2ee container, webcashe ]
Server B, Database Oracle 9i
when accessing a portal page through Webcashe over SSL, the user receives the error message, "Portlet could not be contacted".
when accessing a portal page directly (not over SSL and not through WEBChache), results no error message.
The problem appeared when the tried to deploy an j2ee applications to OC4j,deployment failed and they rebooted the server.
http event_log contains the following error:
03/Apr/2003:11:04:05 +0000 -- Error: SSL Handshake Failed NZERROR=28858
03/Apr/2003:11:04:23 +0000 -- Warning: In recv, recv fails with Net_Recv_x: Socket Timed out = 948
03/Apr/2003:11:04:25 +0000 -- Information: <Invalidation>0 URLs with prefix /pls/portal/ have been successfully invalidated.
03/Apr/2003:11:04:25 +0000 -- Information: <Invalidation>Invalidation with info 'INVALIDATION INFO.: URL=/pls/portal/PORTAL.wwpro_app_provider.do_object_signon;Event=invalidate_session_data' has returned with status 'SUCCESS'; number of documents invalidated: '0'.
03/Apr/2003:11:04:25 +0000 -- Error: In send, send fails with Net_Send_x.WriteFile: Socket Network Error = 64
03/Apr/2003:11:04:25 +0000 -- Error: SSL Handshake Failed NZERROR=28858
and the log.xml under 9ias_home\dcm\logs\dcmctl_logs shows
<MESSAGE>
<HEADER>
<TSTZ_ORIGINATING>2003-04-03T12:57:09.078+02:00</TSTZ_ORIGINATING>
<COMPONENT_ID>iAS_dcm</COMPONENT_ID>
<MSG_TYPE TYPE="ERROR"></MSG_TYPE>
<MSG_GROUP>n/a</MSG_GROUP>
<MSG_LEVEL>1</MSG_LEVEL>
<HOST_ID>NT16</HOST_ID>
<HOST_NWADDR>139.106.0.2</HOST_NWADDR>
<MODULE_ID>oracle/defaultLogger/ExceptionLogger</MODULE_ID>
<PROCESS_ID>null-Thread[main,5,main]</PROCESS_ID>
<USER_ID>administrator</USER_ID>
</HEADER>
<PAYLOAD>
<MSG_TEXT>[TM] !!! Warning !!!
We have detected multiple DCM management processes managing the iAS instance, "D:\oracle\9ias". If configuration changes or application deployment operations are executed while multiple management processes are running, inconsistencies in configuration can occur. It is highly recommended that just one DCM management process be running at a time. The management process may be in the form of either the dcmctl command line process or the EMD management process.
If you have verified that only one management process is running and this message is still being logged, it is possible a management process was not shutdown down properly. Run "dcmctl shutdown -force" to properly shutdown the iAS instance and clean up any left over process state.</MSG_TEXT>
</PAYLOAD>
</MESSAGE>

Hi,
<MSG_TEXT>[TM] !!! Warning !!!
We have detected multiple DCM management processes managing the iAS instance, "D:\oracle\9ias". If configuration changes or application deployment operations are executed while multiple management processes are running, inconsistencies in configuration can occur. It is highly recommended that just one DCM management process be running at a time. The management process may be in the form of either the dcmctl command line process or the EMD management process.
If you have verified that only one management process is running and this message is still being logged, it is possible a management process was not shutdown down properly. Run "dcmctl shutdown -force" to properly shutdown the iAS instance and clean up any left over process state.</MSG_TEXT>
This is a synchronous problem between dcm proccesses.
You can solve it by installing 2591631 patch.
Also You should install 9.0.2.1 CorePatch before 2591631 patch.
And i want to tell that I think it isnt relevant about your problem "Portlet could not be contacted".
Good luck.

Error: The portlet could not be contacted.

OS: Solaris
Database: 8.1.7
POrtal: 3.07
When a page is bookmarked and/or set as the default page the portlets do not load without hitting refresh.
I need the pages to load without this error since the pages are public. Does anyone know the work around?
Thanks,
Michael

Michael,
I posted a possible solution in this thread.
Rich

The portlet could not be contacted and other time-out errors: the cause!

Did you encounter these kind of errors? Even after upgrading to
version 3.0.9.8.1?
We have searched for many months for the cause of these problems
and finally found it. It's the user SYS ! When you analyze SYS's
objects (tables and indexes), Portal gets totally confused.
Especially after rebooting a server, retrieving the first page
can take five minutes or even more.
We have removed all statistics from SYS and the responstimes
have been increased dramatically. From minutes to just a few
seconds!
So, if you want to experience these problems, just analyze user
SYS. And if you want to get rid of these problems, drop SYS's
statistics.

hi,
Have a look at this discussion. It is the same problem what you face, provided your portal version is also 3.0.9.
Re: ocopy.exe utility in Oracle 9i
Thanks,
Sriram

Portlet counld not be contacted

Hi all!
i have done so far successfully with portal deploying jpdk but
when i recompiled one java file downloaded with Scheduler Portlet(it was registered before that) mentioning classpath and path,my portal main page is no more accessible i.e. "Portlet could not be contacted" ,Jserv log says "no classDeffound error'.
what is the problem??
thanks

In regards to your first problem: it is a bug - no 1552088.
As for the second problem - make sure that the page has Public property checked on.
Hope this helps.
Inga
<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by bertrand hamonou ([email protected]):
I have a problem to view my Portal pages as a public viewer.When I type the address in my browser, the page is found but I see this message (
Error : portlet could not be contacted
for each portlet on my page.
One click on the refresh button shows the portlets.
What can I do to avoid that?
I've also created a URL-Item in a content area-folder, that allows you to go to the specified URL (open in a new browser) by clicking on the URL-associated image; but as it works perfectly when I'm logged on, once again, I can't view the portlet as a public user, even when I refresh the page.
Do you have advice for me?
thank you for your help
bertrand<HR></BLOCKQUOTE>
null

Error : The porlet could not be contacted

Anybody knows why the browser (Netscape) sometime shows "Error : The portlet could not be contacted" when I am accessing the web using portal.
Thanks so much.

There is a timeout duration set in your apache config file. If that portal takes more that that time to come then it
gets timed out

ITunes could not sync contacts ... because the iPhone disconnected

I had both an iPhone 3GS and iPod touch (2nd gen w/ 3.0 software) syncing to Mobile Me and to my mac. All seemed well except I had a few duplicate entries in contacts. In trying to clean up the duplicates in MobileMe syncing I turned off contact syncing on the phone then turned it back on again. Then I started getting the following error.
iTunes could not sync contacts to the iPhone "iPhone" because the iPhone disconnected.
I've: reinstalled iTunes, completely wiped the iPhone back to factory, Forced a refresh of MobileMe from the Mac to Mobile Me.etc. Symptoms seem to be getting worse instead of better. Now the iPod touch is also screwed up and has the same error as above except for the reference to iPhone.
Current status:
iPhone: Contacts - Had a mess, but I seem to have it working. One set of contacts. Calendar - will not sync with Mac. Synced to MobileMe, but empty. Get spinning network activity symbol when in Calender app.
iPod Touch - Calendar will not sync with Mac. blank synced with Mobile me but empty, Contacts has the separate On my Mac and Mobile Me group listings, but otherwise seems ok. Syncs with Mac.
iPod Nano - Contacts seem ok, Calendar seems ok,
MobileMe - Once I reset it seems ok.
Other info that may or may not apply. There are two other Macs synced by MobileMe. I've reset them as well. Multiple user accounts on each machine.

By wiping both iPhone and iPod and trying syncing with another computer I've come to the conclusion that something with MobileMe sync is the problem.
I can set up both to work fine with my Mac Pro and a new Mac Book Pro as long as I don't set up MobileMe syncing. As soon as I sync with MobileMe I start having problems, particularly with Calendar.
MobileMe seems to work fine computer to computer, until the iPhone/iPod get involved, then the MobileMe copy gets messed up. Version on computer seems to stay ok.
Not sure where to go from here... other than call Apple or go to the Apple Store.

Itunes could not sync contacts to the iphone

I have just moved my iPhone 3G to a new notebook Windows 7 Outlook 2010. Can't synch my contacts through iTunes from Outlook (8149 of them), receive error = itunes could not sync contacts to the iphone because an error occurred remapping record identifiers. Everything else syncs fine. All used to sync under XP Pro Outlook 2003. I see many posts and have tried almost all of the solutions offered. Apple please help us get back to being productive, not troubleshooting our devices. Any advice from others is MUCH appreciated. Thanks in advance.

Restored iPhone; reset sync, cleared the sync option for contacts, confirmed removal of all records on iPhone, disconnected and closed iTunes - tried this many times; restored all library files from old computer, cleared ALL records, reset sync, disconnected and closed iTunes, then synced again; tried process again after de-selecting option for calendars, email, notes, etc. as well as contacts; placed a single contact record on the iPhone, then tried syncing, next de-selected the option to sync contacts, accepted the removal of that (all) contacrt records from the iPhone, again set up iTunes to replace all contacts on iPhone. Everything syncs fine execpt for my contacts. I have been trying everything I can think of... about 16 hrs into it so far.

The Favorite Content Portlet could not be populated.Error Message

Hi all,
I am new in PORTAL, I made an Instant portlet which was working fine. But then started an error occuring when I view the Portal Page: "The Favorite Content Portlet could not be populated.Error Message." This error is show in a dialog box when ever I view page or navigate to other tabs(subpages) of portal.
When I diagnose I got that this error is in "Main Navigator". If I delete the Main Navigator from Portal this error does not occur. But without Navigator subpages(tabs) cannot be visible.
This is the case when I make new INSTANT PORTAL. Please Help urgent!!!!!!!!!!!!
Thanks,
Fahim

I strongly recommend upgrading to the 3.0.9 release (iAS
1.0.2.2) with the 3.0.9.8.2 patch (this patch should be
available for NT/2000 this week). Also, the database should be
running 8.1.7.1 (or later), as explained in the iAS release
notes.
Regards,
Jerry

Error : Portlet could not be contacted ?

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