Error Problem Event BEX
We just downloaded Microsoft Office for Home & Student, and every time I try to open a document in Word or Excel i get the following error:
Problem signature:
Problem Event Name: BEX
Application Name: WINWORD.EXE
Application Version: 15.0.4631.1000
Application Timestamp: 5396ace5
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0043cb80
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
LCID: 1033
skulcid: 1033
How can I fix this??
Hi,
Please make sure to install latest updates for your office program.
Disable com add-ins and word add-ins\Excel add-ins in Word\Excel and check whether this is the culprit, File\Options\Add-ins
You can follow these guide to troubleshoot the crash issue:
http://support.microsoft.com/kb/2758592/en-us
http://blogs.technet.com/b/ryan_christiansen/archive/2008/04/28/word-appears-to-hang-when-you-open-some-but-not-all-documents-documents-take-a-long-time-to-open.aspx
It's recommended to post in Office Team if you still have some issues after trying these solutions
http://social.technet.microsoft.com/Forums/office/en-US/home?category=officeitpro
Yolanda Zhu
TechNet Community Support
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Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.0.1.12
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Fault Module Name: QuickTime.qts_unloaded
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Exception Data: 00000008
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Additional Information 1: 0a9e
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Additional Information 3: 0a9e
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Microsoft report gives details of problem:
Problem Event Name:
BEX
Application Name:
iTunes.exe
Application Version:
11.2.2.3
Application Timestamp:
5383f31a
Fault Module Name:
StackHash_0a9e
Fault Module Version:
0.0.0.0
Fault Module Timestamp:
00000000
Exception Offset:
00000008
Exception Code:
c0000005
Exception Data:
00000008
OS Version:
6.1.7601.2.1.0.768.3
Locale ID:
2057
Additional Information 1:
0a9e
Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
Additional Information 3:
0a9e
Additional Information 4:
0a9e372d3b4ad19135b953a78882e789
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Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2 -
when i try to open my Itunes this Message comes up
Problem signature:
Problem Event Name: BEX
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If the online privacy statement is not available, please read our privacy statement offline:
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My itunes usnt working. I keep getting this message.
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.7.0.21
Application Timestamp: 504d85d9
Fault Module Name: QuickTime.qts_unloaded
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Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
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