Error Problem Event BEX

We just downloaded Microsoft Office for Home & Student, and every time I try to open a document in Word or Excel i get the following error:
Problem signature:
  Problem Event Name: BEX
  Application Name: WINWORD.EXE
  Application Version: 15.0.4631.1000
  Application Timestamp: 5396ace5
  Fault Module Name: unknown
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp: 00000000
  Exception Offset: 0043cb80
  Exception Code: c0000005
  Exception Data: 00000008
  OS Version: 6.1.7601.2.1.0.256.48
  Locale ID: 1033
Additional information about the problem:
  LCID: 1033
  skulcid: 1033
How can I fix this??

Hi,
Please make sure to install latest updates for your office program.
Disable com add-ins  and word add-ins\Excel add-ins in Word\Excel and check whether this is the culprit, File\Options\Add-ins
You can follow these guide to troubleshoot the crash issue:
http://support.microsoft.com/kb/2758592/en-us
http://blogs.technet.com/b/ryan_christiansen/archive/2008/04/28/word-appears-to-hang-when-you-open-some-but-not-all-documents-documents-take-a-long-time-to-open.aspx
It's recommended to post in Office Team if you still have some issues after trying these solutions
http://social.technet.microsoft.com/Forums/office/en-US/home?category=officeitpro
Yolanda Zhu
TechNet Community Support

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