Error, problem with saving documents, Illustrator

I have a problem with saving documents in Adobe Illustrator (CS6): when I import to my document some jpg, tiff etc (even it isn't huge) Illustrator is crashed ("program to stop working correctly because of a problem. Windows will close the program and notify you if there is a solution available."). Next: program close.
But when I work only with objects from AI - everything is ok - any error, I can save it.
I have reinstalled and updated AI. And nothing changed.
What is a problem?

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Welcome to Apple Discussions Ralph
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https://forums.adobe.com/thread/1672655
A "quick" fix that worked for me was to uninstall Adobe... then download the base install for Adobe Reader 11.0.
Then download each of the individual updates and run them sequentially.
I've installed back up to the last security update which is version 08 and have been able to do normal Save As operations.
You will have to disable automatic updates in order to stay at version 08 until Adobe resolves this issue in a later release.
http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows
Adobe Reader 11.0 - Multilingual (MUI) installer    AdbeRdr11000_mui_Std
Adobe Reader 11.0.01 update - Multilingual (MUI) installer    AdbeRdrUpd11001_MUI.msp
Adobe Reader 11.0.02 update - All languages    AdbeRdrSecUpd11002.msp
Adobe Reader 11.0.03 update - Multilingual (MUI) installer    AdbeRdrUpd11003_MUI.msp
Adobe Reader 11.0.04 update - Multilingual (MUI) installer    AdbeRdrUpd11004_MUI.msp
Adobe Reader 11.0.05 security update - All languages    AdbeRdrSecUpd11005.msp
Adobe Reader 11.0.06 update - Multilingual (MUI) installer    AdbeRdrUpd11006_MUI.msp
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W dniu 2013-06-16 15:36, dj_paige pisze:
>
Yes, I did it long ago.

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I have a disc in the same box that says CS3. I thought that was an older version. Should I try installing that disc first? It seems to have a different serial number. Thanks so much for your help. I appreciate it.
Date: Mon, 3 Sep 2012 15:25:41 -0600
From: [email protected]
To: [email protected]
Subject: problem with reinstalling Adobe Illustrator CS4 on new pc
    Re: problem with reinstalling Adobe Illustrator CS4 on new pc
    created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
It is looking for the qualifying product which entitles you to use the Illustrator CS4 update. Did you have an older version of Illustrator which upgraded from?
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4670448#4670448
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Update the patch to the Sapgui.
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Hi,
Sorry forgot to add, I am using
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Error, problem with saving documents, Illustrator

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